
What I like most about Coveo is how it consolidates into a single view all of my org's systems of knowledge (i.e. SFDC Knowledge base, JIRA, Confluence, Customer Portal) into a single and easily searchable view. I don't have to go into each seperate system(s) to find what I'm looking for. Review collected by and hosted on G2.com.
Sometimes we run into Index issues and results don't appear. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with Coveo! We're thrilled to hear that you find it beneficial in consolidating your organization's knowledge systems into a single, easily searchable view. We understand the frustration that index issues can cause, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve our indexing processes to ensure a seamless search experience for our users. If you encounter any further issues, please don't hesitate to reach out to our support team so we can assist you promptly. We appreciate your feedback and are grateful for your support in using Coveo to streamline your information retrieval process.