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27 Couch & Associates Reviews
Overall Review Sentiment for Couch & Associates
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Couch & Associates performed a custom deployment of Salesforce.com. They configured the platform specifically to our needs based on initial discovery and included custom email tracking and sales attribution solutions. Review collected by and hosted on G2.com.
They were very efficient and organized. Our entire deployment took one month and it has has a significant positive impact on our operational efficiency. The team is very knowledgeable, both technically and strategically, and we look forward to working with them again in the future. Review collected by and hosted on G2.com.
Setting up a new instance, MAP migration, Custom cloud Apps, Eloqua-SFDC integration, Data Washing machine, Custom lead routing and scoring Review collected by and hosted on G2.com.
Smart and intelligent team players. Technical team comes up with innovative solutions on multiple occasions. In my observation this was because of their solid technical background and rich experience working with different clients.I am impressed by their project management skills too. Review collected by and hosted on G2.com.
I have worked with Couch & Associates for many years, at my previous and current jobs. They have delivered marketing automation solutions as well as lead reporting and insight solutions. They have also stepped in when I suddenly lost my resources and helped me manage my marketing automation team and execute on projects - build strategy that aligned with organizational goals, roadmap and reporting KPIs against benchmarks. They were also instrumental in optimizing the investment in my automation platform. Review collected by and hosted on G2.com.
Really understood our business and became a part of our team. Made it easy for us to separate strategy from tactics. Helped us to become more data driven, which allowed us to make the best of the resources that we had. Review collected by and hosted on G2.com.
We have hired Couch & Associates for several Eloqua related projects. Since we do not have an Eloqua expert in house, Couch &Associates has taken on that role. They really have become an extension of our marketing operations team. Review collected by and hosted on G2.com.
Couch & Associates have been great at constant touch bases through out each project. They come to the meetings very well prepared so that each meeting is very productive. We typically can make decisions based on the data presented. Review collected by and hosted on G2.com.
They have helped with so many projects. From customer onboarding to acquisition and win back. Most currently we're working on a customer referral program that isn't performing well. We hope to turn it around. Review collected by and hosted on G2.com.
We use Eloqua for email, almost no other non-profits use this software so we're on an island. They completely understand how to use the tool and its functionality. Without that knowledge, we could not be successful. Additionally, they understand digital marketing which is also helpful. They are all very professional and knowledgable. They are an essential part of our marketing process. Review collected by and hosted on G2.com.
Couch & Associates team were hired to provide Salesforce consulting for my company Review collected by and hosted on G2.com.
The team is an expert on all things Salesforce. They took the time to gather and understand the project requirements and were keen on providing excellent communication and updates throughout our engagement. Review collected by and hosted on G2.com.
Couch & Associates helped to optimize Eloqua integration and implementation with Salesforce such as designing and implementing lead scoring, contact washing machine, improve lead management, etc. Review collected by and hosted on G2.com.
The team we worked with are very knowledgeable and technical. They understood our business needs and provided strategic advice that helped us improve our processes. They are also organized and flexible when things needed to be changed. Review collected by and hosted on G2.com.
We have worked with C&A on strategic email marketing planning and execution including member journey, member engagement, acquisition, retention and advocacy, as well as email governance. They have helped us set, achieve and exceed marketing goals and communicate our team's achievement and value to our organization while showing us how to operationalize iterative campaign management strategies. C&A helps us determine and implement optimized process infrastructure and technology architecture to enable CX strategy. Review collected by and hosted on G2.com.
Strategic
Process oriented
Innovative
Creative
Project management Review collected by and hosted on G2.com.
We worked with Couch & Associates to build a data visualization product for law firms. Review collected by and hosted on G2.com.
Exceptional tech iCal skills,superb project management, great attention to detail, friendly and caring attitude. Review collected by and hosted on G2.com.
I worked closely with Couch & Associates at my last employer where they provided strategy and implementation for our marketing automation program. Review collected by and hosted on G2.com.
They were extremely knowledgeable, agile, supportive, trusthworthy and collaborative. They truly cared for our business and always provided ideas and solutions that were best for the company, not just for them. You can't go wrong with C&A. Review collected by and hosted on G2.com.
