Top 10 CoSupport AI Alternatives & Competitors

(7)5.0 out of 5

Research alternative solutions to CoSupport AI on G2, with real user reviews on competing tools. Customer Service Automation Software is a widely used technology, and many people are seeking user friendly, easily administered software solutions with artificial intelligence, personalization, and ai text summarization. Other important factors to consider when researching alternatives to CoSupport AI include ease of use and reliability. The best overall CoSupport AI alternative is Tidio. Other similar apps like CoSupport AI are Plivo, Zendesk Support Suite, Intercom, and Gladly. CoSupport AI alternatives can be found in Customer Service Automation Software but may also be in Help Desk Software or Contact Center Software.

Best Paid & Free Alternatives to CoSupport AI

Tidio
Plivo
Zendesk Support Suite
Intercom
Gladly
Salesforce Service Cloud
Talkdesk
JustCall

Top 10 Alternatives to CoSupport AI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how CoSupport AI stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Accounting, and find the best product for your business.

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Synthflow

(384)4.6 out of 5

Synthflow is a no-code voice AI solution that automates customer interactions, helping businesses streamline processes such as appointment scheduling, lead qualification, and customer support through natural, conversational voice technology. Our AI voice agents are designed to support businesses of all sizes, with particular focus on small and medium enterprises (SMEs), agencies, and enterprise customers in industries like real estate, healthcare, and e-commerce. By leveraging advanced artificial intelligence, Synthflow allows organizations to enhance customer experiences, optimize efficiency, and reduce manual workload. Its 24/7 availability ensures businesses never miss a customer inquiry or potential lead, making it a versatile tool for improving operational workflows.

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Tidio

By Tidio

(1,643)4.7 out of 5

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

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Plivo

By Plivo

(740)4.5 out of 5

Global SMS & Voice calls for businesses of all sizes

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Zendesk Support Suite

By Zendesk

(6,184)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

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Intercom

By Intercom, Inc.

(3,361)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

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Gladly

By Gladly

(1,013)4.7 out of 5

Gladly is a customer service software.

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Salesforce Service Cloud

By Salesforce

(5,621)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Talkdesk

By Talkdesk

(2,413)4.4 out of 5

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

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JustCall

By Saas Labs

(2,167)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

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Podium

By Podium

(1,851)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

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#10

NICE CXone Mpower

By NICE

(1,715)4.3 out of 5

NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.

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