The platform is easy to use, and that's about it. Review collected by and hosted on G2.com.
The platform is outdated and offers only the most basic social media management features. There’s no link-shortening option, and it doesn’t allow per-platform image editing within the app.
Customer support has been incredibly disappointing. I requested to cancel our subscription on May 13, well before the annual renewal reminder, and even provided proof that we didn’t want to renew.
Despite multiple follow-ups to cancel our subscription and repeated requests for a refund, I was told we’d have to wait another year. My recent emails have since been ignored, and there’s no option to cancel directly within the app.
While the platform is cheaper than Sprout Social, it doesn’t perform nearly as well. If you want a better-performing tool at an (actual) unbelievable price, I highly recommend trying Vistasocial. Review collected by and hosted on G2.com.
