Corrigo Reviews (138)

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Corrigo Reviews (138)

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4.5
138 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and real-time tracking capabilities of Corrigo, which streamline work order management and enhance communication with vendors. The platform's intuitive interface and robust support contribute to a positive user experience, although some find the system can be overwhelming due to its many features.

Pros & Cons

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Verified User in Facilities Services
AF
Verified User in Facilities Services
Mid-Market (51-1000 emp.)
"Functional CMMS software"
5/5
What do you like best about Corrigo?

Corrigo is great for our business needs. We are excited with the newest upgrades. It is nice the software has availability for customization and is going to advance with its AI integration. It is easy to tweak to our business needs and with it having multiple updates in each quarter it is nice to see what new advancements it will have. Additionally, our clients state it is easy to use since some of them use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

The downsides of Corrigo is that we are not able to customize to each site still. One adjustment can affect all of Corrigo for global settings. When we adjust settings it does it for all of the sites and not just certain properties. It would also be helpful to be able to edit properties once they are set up when we need to change them to fall under a different client. Additionally the Corrigo support staff isn't able to address concerns as easily and needs to continously escalate to another tier. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We understand your concerns about the inability to customize settings for each site and the impact on SLAs during certain times. We'll take your feedback into consideration as we strive to improve our system.

Valentino C.
VC
Valentino C.
Facilities Coordinator
Mid-Market (51-1000 emp.)
"Real-Time Work Order Tracking Made Easy"
5/5
What do you like best about Corrigo?

I like Corrigo for keeping track of work orders in real-time. The communication between vendors and myself is much easier, and it helps me keep track of the work process. The initial setup was very easy and simple. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

I feel like Corrigo doesn't look appealing, but that's just me. Also, when looking at a list of open work orders, you have to hover over the work order to show the issue, which could be improved by showcasing the issues directly. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We're pleased to hear that Corrigo is helping you keep track of work orders and improving response time and ETA. We value your input on the visual aspect and will strive to make improvements.

Bryan G.
BG
Bryan G.
Sr. Manager
Enterprise (> 1000 emp.)
"Corrigo - Churchs Chicken"
4/5
What do you like best about Corrigo?

What I like most about Corrigo is how it simplifies everything. It keeps all the work orders, vendor communication, and tracking in one place, which saves a ton of time and reduces headaches. I also really like how you can customize it to fit your team’s workflow—it’s flexible enough to handle everything from approvals to performance tracking without feeling overwhelming. It just makes the whole facilities process run smoother. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

I’d say the biggest drawback is that the system can feel a bit clunky at times, especially for users who aren’t in it every day. There's a learning curve, and if it's not set up thoughtfully from the start, the experience can be frustrating. Also, while it's great that it's so customizable, that can sometimes lead to overcomplication if too many rules or workflows are layered on top. It just needs good admin oversight to keep things clean and user-friendly Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for sharing your feedback on Corrigo! We're thrilled to hear that you find our platform simplifies your work orders, vendor communication, and tracking, making your facilities process run smoother. We appreciate your insight on areas for improvement, such as the learning curve and potential for overcomplication.

We're glad to hear that Austin has provided exceptional service and support. We will address the clunkiness you mentioned to ensure a more user-friendly experience. If you have any further suggestions or need assistance with anything else, please don't hesitate to reach out. We value your feedback and are committed to enhancing your experience with Corrigo. Thank you for choosing us to streamline your facilities management processes!

Miguel V.
MV
Miguel V.
Business Analyst
Mid-Market (51-1000 emp.)
"Great experience, product is great & excited about the future roadmap for Corrigo"
4.5/5
What do you like best about Corrigo?

Quicker load times - corrigo is always focused on consumer needs Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Great product as it stands - more enhancements to the BI section Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for your positive feedback! We're thrilled to hear that you're enjoying your experience with Corrigo and are excited about our future roadmap. Our team works hard to ensure that Corrigo adapts to meet the unique needs of each user. We're glad to hear that our work order management solution is benefiting you. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way.

TS
Thomas S.
"Streamlined Facility Maintenance with User-Friendly Interface"
5/5
What do you like best about Corrigo?

I find the system very user friendly. It's easy for the fleet of stores and the store managers, district managers, to utilize it. It's also easy for our FM team to utilize the interface on mobile and desktop. Plus, there's excellent customer service coming from our account rep, Dan Kimball. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

It would be great if we could approve invoices on the mobile application. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for sharing your positive experience with Corrigo. We're pleased to know that the system has been helpful for your team and that you've received excellent customer service from Dan Kimball. We've noted your suggestion about approving invoices on the mobile application and will keep it in mind for future improvements.

CG
Charlene G.
Facility Solutions Associate
Mid-Market (51-1000 emp.)
"FM CMMS software"
5/5
What do you like best about Corrigo?

Corrigo is easy to use for internal and external stakeholders. There are a lot of updates within the software so new features are always being developed. Especially with AI it is making significant process. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

It isn’t as customizable for each site. When one change is made it can affect everyone on a global level. It also doesn’t work too well with other software integrations. There also isn’t a purchase requisition option. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We're glad to hear that you find Corrigo easy to use and appreciate the frequent updates and new features. We understand your concerns about customization and software integrations, and we are continuously working to improve these aspects of our software.

Mo D.
MD
Mo D.
Corrigo Platform Analyst
Mid-Market (51-1000 emp.)
"Efficient in FM Workflow management"
4/5
What do you like best about Corrigo?

Centralised work order management as everything in one place. Increasing transparency across the Work Order lifecycle. Real time visibility, catch red flags easier.

Corrigo's automation features enable efficient task routing and consistent compliance with SLA benchmarks. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Have had issues that aren't always easy fixes, such as error codes when technicians try to complete a work order. Notification system lacks more granular control, making it difficult to tailor alerts to user roles or urgency levels.

The Dispatch Board is a little basic in its current form, and not as efficient as an Outlook Calendar for planning Work Orders. For example, being able to change work orders to colour coded based on their status (planned, booked, confirmed etc) would be helpful. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for highlighting the benefits of using Corrigo, such as reducing the reliance on multiple systems, automating predictive maintenance planning, and standardizing forms and workflows. We appreciate your feedback on the areas for improvement, such as the Dispatch Board and the need for more granular control in the notification system. Your input will help us prioritize enhancements to better serve your needs.

SS
Sara S.
Property Operations Coordinator
Mid-Market (51-1000 emp.)
"Great System for Tracking Maintenance Items"
4.5/5
What do you like best about Corrigo?

Being able to work with Connected ServicePros is the best part about Corrigo because it really streamlines the process and allows for continued and clear communication all in one place. It helps track warranty and recurring work as well which is helpful in preventing missed requirements for maintenance and repair. The report function allows for great analytics to really get a top down view of what is happening across the portfolio. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Although very customizable, the back office side of the program is not particularly intuitive or aesthetically pleasing. It can be hard to know where to go to adjust settings, but the support team at JLL is exceptional at providing assistance. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Sara, thank you for taking the time to complete the G2 survey. Glad to hear you are finding value in using Corrigo to manage your Service Pros and track warranties. Appreciate the feedback on the back office interface, you will be happy to know that we will be making some updates this year to the user experience so stay tuned. Thanks again.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"A quality CMMS with exceptional customer support"
4.5/5
What do you like best about Corrigo?

Our organization has been utilizing Corrigo as our CMMS platform, on a specific client account, for nearly 4 years and we are extremely pleased with its performance and reliability. Corrigo has consistently delivered measurable value in three critical areas:

Ease of Use – The system is designed with an intuitive, user-friendly interface that streamlines daily workflows. This has enabled our teams to quickly adopt the platform and operate more efficiently, with minimal training required.

Technical Support – The level of service provided by Corrigo’s support team has been outstanding. Their responsiveness, expertise, and commitment to resolving inquiries promptly have instilled a strong sense of confidence in the platform.

System Reliability and Up Time – Corrigo has demonstrated exceptional stability. We have experienced virtually no unplanned downtime, and those downtimes which are unplanned are brief. This helps to ensure uninterrupted operations and provides assurance that the system can be relied upon in critical situations.

Overall, Corrigo has proven to be a highly effective and dependable CMMS solution. It has enhanced our operational capabilities while providing the reliability and support necessary to manage our facilities with confidence. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

As this is a client-owned CMMS for our account team's application, the only issue worth noting here is the lack of ability to integrate into our version of Yardi, a critical financial software required for account management. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We're grateful for your positive review and are pleased to hear that Corrigo has provided measurable value in streamlining your daily workflows and enhancing operational capabilities. We understand the importance of integration and will share your feedback with our team for future considerations.

JG
JORGE G.
Facility Manager
Mid-Market (51-1000 emp.)
"A Platform with actual long-term support."
5/5
What do you like best about Corrigo?

The learning capabilities of the JLL University.... For the serious user that will invest in the time to learn, this platform can allow you to expand at a pace that will let you use all the resources available within Corrigo. With the option for those teams unable to take on the task of rolling out the next step, the Corrigo team can assist it creating project assignments to help you complete your needs. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

The blended functions unavailable between the internal cost and vendor platforms used. But very few would experience this consideration, Both the Customer and vendor sides are well defined. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We're pleased to hear that Corrigo is helping you with accurate dispatching, historical data management, inventory parts, and benchmark/metrics tracking. We value your feedback and will continue to improve our platform based on your input.