![Jennifer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer B.")
JB

Jennifer B.

Travel and Expense Admin

Mid-Market (51-1000 emp.)

2/8/2023

"Better off on your own"

0.5/5

What do you like best about CTM Technology?

Whey were ok when they bought out Travel & Transport, but I don't have any positives to report. Review collected by and hosted on G2.com.

What do you dislike about CTM Technology?

Over the last year, they have taken a turn for the worse. Our rep is always MIA and doesn't respond or help. Might be lucky to get help after several follow up emails. After they had to do a backend maintenance for 3 days, our OBT was never restored and they didn't do much or were that concerned. WE had to find a workaround solution but still was not full site. 6 months later and still no help or solution. OBT and GDS are not any better. Not full offerings and travel was getting cancelled for almost everyone. So unreliable. They have caused more work and headache than there needs to be. Review collected by and hosted on G2.com.

Recommendations to others considering CTM Technology:

Good luck and get a responsive rep who cares about their job and keeping you as a client. Review collected by and hosted on G2.com.

What problems is CTM Technology solving and how is that benefiting you?

They are causing problems, not solving them. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

See what 3 reviewers think of CTM Technology

2.2 out of 5 · Verified reviews from real users

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