Audrey G.
AG
Audrey G.
Lead Case Supervisor
Small-Business (50 or fewer emp.)
"UPDATE: Great Software, Great Customer Service, Quick Feedback Turn around"
5/5
What do you like best about Coram AI?

Previous Response: I like that I am able to zoom in and hear audio through the cameras. The multi-view screens are helpful when watching over a group of people at one time. I enjoy the movement snap shots and the easy time stamping for downloading videos/photos!

UPDATE - STILL LOVE THE CAMERA VIEW! Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

Previous Response: FREEZES! Recently, I been having issues when doing timestamps and the video freezes as I am trying to watch back footage. In addition, the freezing happens when I am not doing timestamps and may close out on me when I am watching a live view!

UPDATE: After providing feedback to the Coram team. The staff quickly updated the software in very respectable time! I the last few days I was able to use coram with NO FREEZING! I was so happy and it made my job a lot easier. Thank you to the Coram Team <3 Review collected by and hosted on G2.com.

Dan B.
DB
Dan B.
Technology Director
Mid-Market (51-1000 emp.)
"Effortless Install and Transition"
5/5
What do you like best about Coram AI?

The ease of install was amazing. We moved from a Milestone server with Axis cameras and in 90 minutes, had 25 cameras enabled within Coram while the Milestone service was still running. Transition anxiety evaporated almost immediately. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

The biggest negative was using the help feature to troubleshoot. The help text window covers the navigation pane and must be closed in order to follow the suggested course of action. On the other hand, after a few missed attempts with the help feature, I was pleasantly surprised to find an engineer had jumped in and taken over for the AI agent and was able to immediately solve the problem. Review collected by and hosted on G2.com.

SS
Shirley S.
Applications Administrator
Mid-Market (51-1000 emp.)
"Effortless Security Management for All Skill Levels"
5/5
What do you like best about Coram AI?

Coram AI software is easy for basic users. Many of our users are security personnel with minimum experience with camera software. Our previous security software was so complicated, the Information Technology Department had to handle all requests regarding software, camera position, and gathering footage. We gave users basic training with the Coram software and they are able to handle security/video issues. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

I have no complaints with Coram AI. Leaving our old platform and moving to Coram was smooth and uncomplicated. The sales staff, engineers, and customer service have been outstanding, through creating scope of work and implementation. Review collected by and hosted on G2.com.

Takisha A.
TA
Takisha A.
Director of Operations
Small-Business (50 or fewer emp.)
"Sleek and Convenient Emergency Cards"
5/5
What do you like best about Coram AI?

I like the sleekness of the card and the convenient set up process. The card is sturdy and cost effective. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

I dislike the lack of compatibility with our other security systems, such as cameras, ISS and emergency contact. Review collected by and hosted on G2.com.

Noah C.
NC
Noah C.
Case Supervisor
Mid-Market (51-1000 emp.)
"Recorded Evidence and Virtual Supervision Made Easy with Coram AI"
5/5
What do you like best about Coram AI?

Being able to have recorded evidence of the behaviors my clients are engaging in as well as the ability to provide supervision virtually to both my team members and clients are both extremely helpful and beneficial to my career and day to day responsibilities. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

I have not experienced any downsides in my experience with Coram AI Review collected by and hosted on G2.com.

RG
Rebecca G.
Director of Special Education/Adminstrator
Mid-Market (51-1000 emp.)
"Turns Everyday School Cameras into Smart Devices for Faster, More Effective Alerts"
5/5
What do you like best about Coram AI?

Coram AI's ability to detect harmful elements in the school setting by turning our everyday video cameras into smart devices. Allowing for more effective and faster alerts and response. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

So far, based on my personal experience, I haven’t come across anything I dislike about Coram AI. Review collected by and hosted on G2.com.

Don W.
DW
Don W.
Sr. Manager, Corporate IT
Small-Business (50 or fewer emp.)
"Super Easy Setup and Great Value for the Price"
5/5
What do you like best about Coram AI?

The ease of use. Getting Coram up and running is super easy and getting is to perform as expected is just as easy which is impressive considering the price compared to others. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

Not a dislike, rather a desire, for them to have a access management offering as well. Review collected by and hosted on G2.com.

JW
Josh W.
Mid-Market (51-1000 emp.)
"Effortless Setup, Enhanced Camera Analytics"
5/5
What do you like best about Coram AI?

I really appreciate the low friction ease of use with Coram AI. It makes the process smooth and straightforward. Additionally, I love how Coram AI reduces the time spent searching for footage and allows me to search via plain language. The initial setup was extremely convenient as well, getting up and running the same day the hardware was delivered. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

n/a Review collected by and hosted on G2.com.

Nathan W.
NW
Nathan W.
"Transforms School Security with Speed and Convenience"
5/5
What do you like best about Coram AI?

I love that Coram AI is in the cloud, which means there's no software to download and it can be accessed directly from the computer. It's fast and solves our problems very quickly, allowing me to review footage almost instantly since it loads very fast. I find the system user-friendly and quick to learn, making navigation easy. Additionally, there's a lot of customization available, which is nice. The cloud capability and the quick loading time of the videos really help in reducing the time it takes to review footage, which used to take a long time with our old system. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

The only situation I've seen so far that I think could be an improvement is being able to access the timeline feature from the floor plan feature to be able to click on a camera and then go directly to review past footage. You can view it live, but you can't view past footage. Review collected by and hosted on G2.com.

MO
Marcos O.
Assistant Coach/Special Education Paraprofessional
Mid-Market (51-1000 emp.)
"Coram AI Saves Us Time with Smooth, Easy Camera Footage Review"
5/5
What do you like best about Coram AI?

Coram Ai has helped us look into situations more effectively and review camera footage more easily, which has saved us time. Review collected by and hosted on G2.com.

What do you dislike about Coram AI?

I haven’t found anything I dislike about Coram AI. In the time we’ve been using it at my workplace, we haven’t run into any issues, and it has worked smoothly for us. Review collected by and hosted on G2.com.