Coram has the same high-end AI features as more expensive systems, but with more hardware flexibility and a much lower cost. The UI is easy enough that non-technical people can administer it effectively, reducing dependency on I.T. staff. Setup was very simple from a network standpoint, and downtime was virtually non-existent given we could integrate our existing cameras and network scope/hardware. If you hit any snags, support is very quick with good follow-up. Review collected by and hosted on G2.com.

Honestly, there isn't much that we don't like. The largest NVR puts out a decent bit of heat, but that goes for any large rack-mount server. The NVR's fans were loud out of the box, but support advised us to connect the MGMT NIC, and they remotely loaded a quieter fan profile the same day that quieted it down. Review collected by and hosted on G2.com.

The Coram portal is simple and intuitive to navigate. With the Coram system, our entire organization has been able to set up cameras in rooms across numerous locations, and it is easy to add users. The cameras are reliable, and downloading or sharing footage is simple - this is essential in an ABA therapy setting where staff are supervising virtually. The support has been great - we work with Todd Harris, who has been quick to respond. The camera features are nice, like automatic movement detection and face recognition. Pricing is expensive but you get what you pay for, and it's a good product. Review collected by and hosted on G2.com.

The pricing is expensive, and it's been difficult to troubleshoot issues without onsite tech support. Review collected by and hosted on G2.com.

The fact that it is cloud based is great. I really like the browser GUI, it is very easy to use and navigate with minimal training. If there are any questions, the AI chat-bot, Fin, is very helpful and we have used that feature quite a bit for first step troubleshooting. It is also very ease to implement a new server into the environment. The kiosks feature has been super useful for various areas of our property to be able to display relevant feeds. Review collected by and hosted on G2.com.

The playback on the mobile device app can be a bit laggy. Personally, I would prefer if the playback swipe on the mobile app was the same as the web GUI, left to right instead of up and down. Also on the mobile app, when filtering camera groups, if the select all and deselect all was the same as the web GUI rather than having a select all at the top of the list and a clear at the bottom right. Review collected by and hosted on G2.com.

There are two features I've come to find very helpful. The first is the license plate detection, the other is the Journey Path. Due to the nature of our business, we've come to rely on both for loss prevention and safety, and both have proven to be very useful. Being able to create a real-time route of a person over the course of multiple cameras throughout a large building has saved us a ton of time in guessing which camera a person may pass next.

The other bright spot is that we were able to keep using our existing camera infrastructure. It would've been a nightmare to have to replace every camera after on-boarding the system. Since we have been able to use what we had, and slowly swap cameras over time, we're in a spot where we can not only handle camera replacement projects over a longer time frame, but we're also creating less e-waste. Review collected by and hosted on G2.com.

The biggest downside for us is mostly due to adjusting from an on-prem system. Scrolling back through footage to find an exact moment takes a little longer. Where we used to be able to drag the slider over a camera frame to find an exact event, it now takes a little longer to find said event. Review collected by and hosted on G2.com.

I like the screen page in which we can see all cameras working at once, it is helpful for my specific job. Additionally I like the added features, adding personal walls for specific groups of cameras has been helpful and creating alerts for certain detections is helpful as opposed to me monitering all the time. Review collected by and hosted on G2.com.

I have noticed some of the times coram does go down, the cameras will freeze and it is a bit of time until it goes up again. When moving from screen to screen (different cameras) sometimes it will take a bit of time for the camera to callibrate to my screen. Review collected by and hosted on G2.com.

Coram design is very easy to navigate. The option to make your screens alphabetical order can make processes go by faster as well as the feature to generate links. Being able to download the videos protect our compliance and has been beneficial to all of our staff when going over information and checklist. Review collected by and hosted on G2.com.

While using coram I have run into the issue where it makes me log in twice. The other features have worked amazing though and are always super fast when loading footage. The time out it gives you after being inactive is a great resource to help protect my job if i step away from my desk. If the log in process was smoother the app would be perfect! Review collected by and hosted on G2.com.

The ability of this program to link with Ascender so we are able to account for each student that should be on campus that day is amazing. Furthermore, my job covers all of the campuses, and I feel more confident in our security as I move from campus to campus. I think this is something that should make all staff and students feel safer. Review collected by and hosted on G2.com.

I don't know if there is a downside? I do have some reservations about the power and scope of AI, but this is about keeping our kids and staff safe. Review collected by and hosted on G2.com.

We have incorporated Coram AI across our district as part of our emergency management protocols. In comparison to other technology products that the district explored to meet compliance requirements, Coram AI is an affordable and quality product. Coram AI provides a quick and efficient way to alert administration and staff in emergency situations. Utilizing Coram AI for our emergency notifications has been an easy transition for our campuses. The set up was simple and straightforward and did not require additional hours of support from the technology department. The app is easily installed on both cell phones and desktop computers, helping to ensure that our staff is immediately notified when an emergency situation arises. Coram AI customer support and the design team have been flexible and accommodating to ensure our district needs are met. The Coram AI emergency notifications system integrates well with our emergency management protocols and allows for simple tracking of required monthly drills. I strongly urge districts to consider Coram AI when considering ways to enhance campus safety and security. Review collected by and hosted on G2.com.

I have no concerns about Coram AI technology. Coram AI has been of great benefit to our campuses. It allows us to meet compliance requirements for safety and security. I am confident that the customer support and design teams will continue to work with our staff to address any recommendations for functionality or concerns should they arise in the future. Review collected by and hosted on G2.com.

What really stood out to me about Coram AI is how easy and user-friendly the platform is. I was surprised by how intuitive everything felt right from the start. The setup was quick, the layout made sense and it did not feel overwhelming at all. I expected a bit of a learning curve, but there really isn't one. Customer service has been wonderful. In our situation and business where things need to work fast, having something this simple and reliable makes a huge difference. It's a great feeling to be prepared and compliant using Coram. Review collected by and hosted on G2.com.

There are no downsides. After leaving our old platform, Coram has been impressive. Review collected by and hosted on G2.com.

In an emergency, you need things to work efficiently, correctly, and intuitively. I feel much more confident about the safety of our students and staff because Coram AI truly nailed it with this software. It has been genuinely refreshing to work with a company that values product functionality and the people who use it just as much as meeting compliance regulations. We’re not only compliant—we’re prepared.

Coram AI’s technology is the standout, and the people behind it are phenomenal. From start to finish, the integration process was simple and fast. They came prepared, clearly knew what they were doing, and were more than willing to collaborate with us to meet the specific needs of our school district. There were no gatekeepers slowing things down or forcing endless meetings during the setup process. Everything was straightforward and moved forward smoothly.

After the initial setup, it’s as easy as installing the app on staff devices and giving a quick run-through. It provides the features we need to alert staff during an emergency with customizable alert types, creates a closed communication channel between staff and administration, alerts law enforcement, helps us keep track of students during an emergency, and supports reuniting families afterward. Drill mode is effortless, and it keeps a history of activity. Overall, it works in a way that makes sense—simple to use, efficient, and polished. Simply put, it’s the best panic button app out there. Review collected by and hosted on G2.com.

There is nothing that I dislike. I only wish that we had it sooner. Review collected by and hosted on G2.com.