--- title: Coram AI Reviews meta\_title: 'Coram AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 203 reviews by the users' company size, role or industry to find out how Coram AI works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 203 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- ### Coram AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Coram AI, appreciating its seamless integration and user-friendly features. [(75 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374707&qs=pros-and-cons#reviews) Users appreciate the **responsive customer support** of Coram AI, ensuring quick resolution of any issues encountered. [(47 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374779&qs=pros-and-cons#reviews) Users value the **intuitive interface and comprehensive features** of Coram AI for seamless operation and effective client management. [(43 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374536&qs=pros-and-cons#reviews) Users find the **helpfulness of alerts** in Coram AI invaluable for safety and communication during drills. [(35 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374465&qs=pros-and-cons#reviews) Users praise the **high camera quality** of Coram AI, enhancing job performance and user experience significantly. [(29 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374375&qs=pros-and-cons#reviews) Users experience **camera issues** like freezing and delayed calibration, affecting overall functionality and video quality. [(13 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374679&qs=pros-and-cons#reviews) Users experience **lagging performance** with Coram AI, noticing delays in playback and camera transitions on mobile devices. [(9 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334957&qs=pros-and-cons#reviews) Users experience **slow streaming** issues, with audio delays and video lag affecting the overall performance of Coram AI. [(9 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334981&qs=pros-and-cons#reviews) Users experience **video playback issues** on mobile, including lag, grainy visuals, and inconsistent controls compared to the web interface. [(8 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335117&qs=pros-and-cons#reviews) Users experience **laggy playback** and connectivity issues in the mobile app, impacting usability and overall satisfaction. [(7 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335296&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Coram AI ##### 1. Ease of Use Users highlight the **ease of use** of Coram AI, appreciating its seamless integration and user-friendly features. [ See 75 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374707&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you like about Coram AI? The fact that it is cloud based is great. I really like the browser GUI, it is very easy to use and navigate with minimal training. If there are any q ![Tru C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tru C.") TC Tru C. Mid-Market (51-1000 emp.) 5.0/5 "Peace of Mind!" What do you like about Coram AI? Coram AI is super easy to use! Working in a clinic setting it is important to be able to maintain the safety of our clients and our staff, and Coram d ##### 2. Customer Support Users appreciate the **responsive customer support** of Coram AI, ensuring quick resolution of any issues encountered. [ See 47 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374779&qs=pros-and-cons#reviews) See Related User Reviews JL Jesus L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Setup and Outstanding Installation Support" What do you like about Coram AI? Cora was easy to set up in our environment. When we first contacted them, they mentioned it would literally be plug and play, and it really was that. ![Monica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica H.") MH Monica H. Mid-Market (51-1000 emp.) 5.0/5 "Coram AI: Easy Implementation, Seamless Integration, and Impeccable Support" What do you like about Coram AI? Coram AI is a great tool to use in our school and we use it frequently for our safety and security procedures. The system was easy to implement into ##### 3. Features Users value the **intuitive interface and comprehensive features** of Coram AI for seamless operation and effective client management. [ See 43 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374536&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you like about Coram AI? The fact that it is cloud based is great. I really like the browser GUI, it is very easy to use and navigate with minimal training. If there are any q ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Mid-Market (51-1000 emp.) 5.0/5 "Many of the Features Save Us Time" What do you like about Coram AI? There are two features I've come to find very helpful. The first is the license plate detection, the other is the Journey Path. Due to the nature of o ##### 4. Helpful Users find the **helpfulness of alerts** in Coram AI invaluable for safety and communication during drills. [ See 35 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374465&qs=pros-and-cons#reviews) See Related User Reviews ![Josh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh G.") JG Josh G. Small-Business (50 or fewer emp.) 5.0/5 "Coram AI: Great for School Security and High-Alert Communication" What do you like about Coram AI? Coram AI has been a really good app for me. We use it at our school to support security and to communicate clearly during high-alert situations. CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you like about Coram AI? The fact that it is cloud based is great. I really like the browser GUI, it is very easy to use and navigate with minimal training. If there are any q ##### 5. Camera Quality Users praise the **high camera quality** of Coram AI, enhancing job performance and user experience significantly. [ See 29 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374375&qs=pros-and-cons#reviews) See Related User Reviews ![Summer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Summer H.") SH Summer H. Mid-Market (51-1000 emp.) 5.0/5 "Clear Images, Great Audio, and Easy to Use" What do you like about Coram AI? I like that Coram AI provides clear images and good audio and is pretty easy to use. ![Audrey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey G.") AG Audrey G. Small-Business (50 or fewer emp.) 5.0/5 "UPDATE: Great Software, Great Customer Service, Quick Feedback Turn around" What do you like about Coram AI? Previous Response: I like that I am able to zoom in and hear audio through the cameras. The multi-view screens are helpful when watching over a group ### 5 Cons or Disadvantages of Coram AI ##### 1. Camera Issues Users experience **camera issues** like freezing and delayed calibration, affecting overall functionality and video quality. [ See 13 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374679&qs=pros-and-cons#reviews) See Related User Reviews ![Amanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda R.") AR Amanda R. Enterprise (\> 1000 emp.) 5.0/5 "All Cameras at a Glance with Helpful Alerts and Custom Camera Walls" What do you dislike about Coram AI? I have noticed some of the times coram does go down, the cameras will freeze and it is a bit of time until it goes up again. When moving from screen t EL eddie L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Access to Cameras Anytime" What do you dislike about Coram AI? if the website go's down we cant see cameras or login ##### 2. Lagging Performance Users experience **lagging performance** with Coram AI, noticing delays in playback and camera transitions on mobile devices. [ See 9 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334957&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you dislike about Coram AI? The playback on the mobile device app can be a bit laggy. Personally, I would prefer if the playback swipe on the mobile app was the same as the web G ![Tru C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tru C.") TC Tru C. Mid-Market (51-1000 emp.) 5.0/5 "Peace of Mind!" What do you dislike about Coram AI? There is a small learning curve when learning how to navigate and save clips, but that is just part of learning how to use a new service. I do wish do ##### 3. Slow Streaming Users experience **slow streaming** issues, with audio delays and video lag affecting the overall performance of Coram AI. [ See 9 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334981&qs=pros-and-cons#reviews) See Related User Reviews ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Mid-Market (51-1000 emp.) 5.0/5 "Many of the Features Save Us Time" What do you dislike about Coram AI? The biggest downside for us is mostly due to adjusting from an on-prem system. Scrolling back through footage to find an exact moment takes a little l ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great for Monitoring Clinicians, But Audio and Video Need Improvement" What do you dislike about Coram AI? Sometimes the audio is hard to hear and the video lags ##### 4. Video Playback Issues Users experience **video playback issues** on mobile, including lag, grainy visuals, and inconsistent controls compared to the web interface. [ See 8 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335117&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you dislike about Coram AI? The playback on the mobile device app can be a bit laggy. Personally, I would prefer if the playback swipe on the mobile app was the same as the web G ![Audrey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey G.") AG Audrey G. Small-Business (50 or fewer emp.) 5.0/5 "UPDATE: Great Software, Great Customer Service, Quick Feedback Turn around" What do you dislike about Coram AI? Previous Response: FREEZES! Recently, I been having issues when doing timestamps and the video freezes as I am trying to watch back footage. In additi ##### 5. Clip Management Users experience **laggy playback** and connectivity issues in the mobile app, impacting usability and overall satisfaction. [ See 7 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335296&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you dislike about Coram AI? The playback on the mobile device app can be a bit laggy. Personally, I would prefer if the playback swipe on the mobile app was the same as the web G ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Mid-Market (51-1000 emp.) 5.0/5 "Many of the Features Save Us Time" What do you dislike about Coram AI? The biggest downside for us is mostly due to adjusting from an on-prem system. Scrolling back through footage to find an exact moment takes a little l ![Bassil .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bassil .") B Bassil . HR Coordinator Mid-Market (51-1000 emp.) 1/27/2026 "Coram AI: Exceptional, Responsive Support That Fits Our Busy Factory" 5/5 What do you like best about Coram AI? What I like most about Coram AI is the exceptional customer service. The team is consistently responsive and works diligently to address questions or any minor issues that come up. Their ability to send knowledgeable technical support on-site has been incredibly valuable for us and has made implementation, a comfortable process. We’re currently operating four controllers powering ten doors, along with four cameras, reliably. With the frequency of use, the doors are operating with ease. The team has been outstanding to work with. They are friendly, responsive, knowledgeable, and willing to provide on-site technical support that functions seamlessly within our busy factory environment. Review collected by and hosted on G2.com. What do you dislike about Coram AI? Integration was a bit tricky at first due to our older infrastructure. That said, the Coram AI team provided strong support and clear guidance throughout the process, which made the transition manageable and, in the end, successful. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Coram AI has helped us centralize and streamline both access control and camera management, improving our overall security and operational efficiency. Having a reliable, easy-to-use system across our doors and cameras has reduced manual oversight and helped minimize potential security gaps. The platform’s automation and real-time visibility also allow us to respond faster when issues come up, and the team’s ongoing support helps ensure everything continues to run smoothly in our busy factory environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Albert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Albert H.") AH Albert H. Superintendent of Schools Mid-Market (51-1000 emp.) 2/4/2026 "Cutting-Edge School Safety and Security with Coram AI" 5/5 What do you like best about Coram AI? Coram AI is cutting edge technology needed in all schools for safety and security. The system is easy to use and can be integrated into existing networks. We use Coram AI frequently to run drills on our campuses and the technology was easily implemented by our technology director. Customer support for needs is top notch. Review collected by and hosted on G2.com. What do you dislike about Coram AI? There are no downsides to using Coram AI technology. It is helpful in every aspect of safety and security in schools making sure that what you pay for is what you get-the best of the best! Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? The issue of safety and security on our campuses has been solved by using Coram AI. We have used other companies for safety and security in the past and have not been satisfied with those programs. The Coram AI program is quality vs. quantity which gives piece of mind to our parent, teachers and staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mike R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike R.") MR Mike R. Director of Sales Small-Business (50 or fewer emp.) 7/24/2026 "Smooth Installation, Detailed Team, and a Great Product" 5/5 What do you like best about Coram AI? The sales team and installation team were very easy to deal with and were very detailed. Installation went very smooth. The product is great as well Review collected by and hosted on G2.com. What do you dislike about Coram AI? Nothing so far. Everything is exactly what we were told Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Building access with door badge readers. It has been great to make it easier for employees to enter the building and has helped with safety matters Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Teacher/ Admin Small-Business (50 or fewer emp.) 2/9/2026 "Absolute Time Saver!" 5/5 What do you like best about Coram AI? The facial recognition is a timesaver. Being able to have the system identify a certain individual it can then follow the individual through multiple cameras. This use to require us with our past system pulling up different cameras and finding the times. The system seamlessly finds the person and follows them through different cameras saving time and potential threats. Review collected by and hosted on G2.com. What do you dislike about Coram AI? Nothing! It is great! The system is very user friendly and saves time. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? In a school, we want to be able to identify potential threats or locate students. This system is able to help us identify possible threats before we are even aware. We are able to track individual and locate them within seconds. Normally this would take many staff and long periods of time going through multiple camera footage. This system finds individuals quickly and potentially stop incidents before they occur. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nicole C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole C.") NC Nicole C. Partner Clinician Enterprise (\> 1000 emp.) 2/15/2026 "Virtual Supervision Made Easy Across Multiple Centers" 5/5 What do you like best about Coram AI? Ability to do virtual supervision with clients and technicians - I work at two different centers, and with the use of Coram, I can provide support even when I am at the different center and be able to see what is happening. Review collected by and hosted on G2.com. What do you dislike about Coram AI? I spoke with the representative to share the feedback, which was immediately addressed, however, I do wish with the download that the "include audio" was automatically selected as it can be missed. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Different ways to complete my job duties that sometimes serve better virtually - this can be more case management and admin tasks that can be more challenging in person rather than from the use of the cameras. I am also able to utilize video footage to show examples or refer to feedback as needed for better understanding in meetings or trainings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Robbie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robbie T.") RT Robbie T. Owner Mid-Market (51-1000 emp.) 6/8/2026 "Surprising value that doesn't require a rip in replace." 5/5 What do you like best about Coram AI? The number of features for the price point. I also was able to just purchase licenses for some existing cameras. Review collected by and hosted on G2.com. What do you dislike about Coram AI? When you're in the playback mode it would be nice for the video to slide with the time bar at the bottom. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? With our current video solution, we are unable to view the cameras for playback on our Macbooks. Coram gives us web access and IPhone access for easier review of data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JL Jesus L. IT Coordinator Mid-Market (51-1000 emp.) 10/23/2025 "Effortless Setup and Outstanding Installation Support" 5/5 What do you like best about Coram AI? Cora was easy to set up in our environment. When we first contacted them, they mentioned it would literally be plug and play, and it really was that. Review collected by and hosted on G2.com. What do you dislike about Coram AI? The only issue we have had with coram so far has been on the user side. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Coram has solved the amount of time we have spent looking for video. More importantly, it has solved the issue of having a cloud-based NVR Review collected by and hosted on G2.com. Show More Response from Oliver Mahdavi of Coram AI [Editedit](https://www.g2.com/survey_responses/coram-ai-review-11852757/official_response/edit) We're really grateful for the positive review! And glad to hear your installation process went well :) This type of frictionless, intuitive experience is what Coram is all about. 6/4/2026 Current UserValidated ReviewerSource: Organic ![Diogo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diogo P.") DP Diogo P. IT Manager Mid-Market (51-1000 emp.) 12/15/2025 "Effortless Setup and Outstanding Support with Coram" 5/5 What do you like best about Coram AI? As someone with a technical background, what I value most about Coram is its straightforwardness. The deployment process was seamless. Having installed security cameras in the past, I can say I have never come across anything as easy to set up as this. Coram Point worked immediately after unboxing, without requiring any port forwarding or network segmentation. I had the entire system operational, including camera feedback, as soon as I connected to the switch. I’m also impressed by how fast and professional the company is. From sales to support, I’ve always received prompt responses to my requests. I worked with RJ from the sales team, who did an amazing job supporting me throughout the configuration process and forwarding me to the proper channels when needed. Review collected by and hosted on G2.com. What do you dislike about Coram AI? So far, I'm satisfied with everything about this company, no dislikes! Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? They will help us maintain the appropriate level of security needed at our new facility. I'm looking forward to exploring their AI features to elevate our security to the next level. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tru C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tru C.") TC Tru C. Trainer Mid-Market (51-1000 emp.) 2/23/2026 "Peace of Mind!" 5/5 What do you like best about Coram AI? Coram AI is super easy to use! Working in a clinic setting it is important to be able to maintain the safety of our clients and our staff, and Coram definitely provides peace of mind in that aspect. I use this daily! Its super easy to take a peek, save videos, and navigate through multiple cameras. Everything is laid out in a clear concise way. I also love that you can share temporary access with others if needed. Review collected by and hosted on G2.com. What do you dislike about Coram AI? There is a small learning curve when learning how to navigate and save clips, but that is just part of learning how to use a new service. I do wish downloads happened immediately, but the wait time is very short. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? When I am looking for a staff member or a client, it is super easy to locate them on a camera, versus doing a lap around the entire clinic trying to find them. Its also great for doing audits/ doing a headcount of who is present and who is not. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick B.") RB Rick B. District Safety Director Mid-Market (51-1000 emp.) 2/6/2026 "User-Friendly Design and a Pleasant, Supportive Coram Team" 5/5 What do you like best about Coram AI? The software has been designed with the end user in mind. Keeping the use of the program as simple as possible is very useful when implementing it to staff that may not be very tech savvy. We were able to integrate the program into our system with no issues. Working with members of the Coram AI team has been a pleasant experience and something that seems to be a rare find these days. Coram AI team members place value in customer opinions and recommendations. Review collected by and hosted on G2.com. What do you dislike about Coram AI? At this time there are no downsides that I can find with Coram AI. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Coram AI has given us the ability to simplify our Standard Response Protocol and Standard Reunification Method creating better efficiency and accountability. Review collected by and hosted on G2.com. 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