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Great CRM
Comprehensive CRM
1,135 Copper Reviews
Overall Review Sentiment for Copper
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The best thing about Copper is its reliability. I know I have everything in one place and can access that place without a problem. I also like the UI. Review collected by and hosted on G2.com.
Sometimes Copper can load really slowly, or be stuck loading for a long time. Review collected by and hosted on G2.com.
It's a great platform with everything I need in one place. It's beneficial to have my calendar and email handy Review collected by and hosted on G2.com.
I had some trouble syncing my email, but all is well now Review collected by and hosted on G2.com.
The Copper GMail Addon, being able to have access to all of our client's info and task lists is invaluable while going through my Emails. And being able to set task reminders on your Google Calander is amazing! Review collected by and hosted on G2.com.
There aren't a ton of downsides to copper, I would love a dark mode option since the white background is a little blinding after staring at a screen all day. And Sometimes Scrolling through the Companies can be a bit laggy, but I'm pretty sure that's a computer Issue Review collected by and hosted on G2.com.
I like the fact that it's easy to organise leads into groups Review collected by and hosted on G2.com.
It's sometimes difficult to get information from a lead when you input contacts. Especially when Using a phone Review collected by and hosted on G2.com.
Easy to use, affordable, flexable. Able to access information very quickly. Review collected by and hosted on G2.com.
Time consuming but they all are. More training and proper set up are important. Review collected by and hosted on G2.com.
Copper is easy to use and intuitive for collecting data, managing relationships, and building processes to manage those relationships. I love that it is easily customizable by adding different fields so we can track any data we want to track. It is capable of tracking the data you need to track without needing someone skilled in IT to manage the data keeping. Review collected by and hosted on G2.com.
The least intuitive part of Copper, in my experience so far, is the reports/dashboards. I wanted to create one customized report, but I had to build an insight and add that to a dashboard that gives lots of other information. Also, I don't particularly appreciate that some buttons are only viewable if the screen is at full screen. I expanded my screen, but it took connecting to the chat line to figure out that it needed to be in full-screen mode to see the edit button for dashboards. Review collected by and hosted on G2.com.
How it tracks emails & calls & logs emails that may not be cced to me for viewing. It gives a lot of transparency. Review collected by and hosted on G2.com.
I believe the whole layout & navigation can be vastly improved to make it easier for novices like me to use. Review collected by and hosted on G2.com.
I like that it's a comprehensive CRM with tasks, leads, multiple automation possibilities, and gmail integration Review collected by and hosted on G2.com.
Gmail integration works, all my emails sync, but the sidebar doesn't allow me to run more than one instance of gmail at the same time. I would love if I could have a functional sidebar for all 4 email accounts I have to operate for the mulitple I oversee simultaneously, instead of having to log out and into another google account every time. Review collected by and hosted on G2.com.
The organization with the leads you add will give you the tools to stay in touch with your client and help you connect so you don't lose the opportunity and have a better connection with them. Review collected by and hosted on G2.com.
If you want to add a new lead, sometimes the same person can be a reference for two different companies, so right now, I have to create two leads with the same name. Review collected by and hosted on G2.com.
