Copper Reviews & Product Details

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they're right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources.

Product Website

Seller

Copper

Discussions

Copper Community

Languages Supported

German, English, French, Italian, Japanese, Dutch, Spanish

Overview by

Jessica Andrews

Pricing

Pricing provided by Copper.

Copper Starter Edition - Annual

Starting at $9.00

Per Month

View More Pricing Information

Copper Integrations

(3)

Verified by Copper

Copper Media

Copper Demo - No more switching tabs. Do it all in Copper.

Copper’s CRM integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process.

Copper Demo - Track deals and manage projects

From sales to projects to ongoing client management - pipelines bring structure to all your business processes.

Copper Demo - Copper + Google = Better Together

Works seamlessly with your existing Workspace routine. Connect your team's Google Workspace accounts first. Copper then pulls in contact information and email conversations, and layers on productivity tools directly in your inbox and calendar.

Copper Demo - Connect with the tools you're already using

Copper connects with all your favorite apps and tools.

Copper Demo - Stay connected wherever you go

Relationship-building doesn't have to stop when you're away from your desk. From answering questions to logging customer interactions and tracking your sales pipeline, Copper's mobile CRM makes it easy.

Interactive Demo

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Yan L.

Legal Advisor

Small-Business (50 or fewer emp.)

7/31/2025

"Excellent CRM Software"

5/5

What do you like best about Copper?

I find the integration with Google Calendar and Gmail quite interesting. I use it daily and like the intuitive nature of the system. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Limitations of automation in systems with some divergence in use. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Yan,

Thank you so much for taking the time to leave a review. We appreciate the opportunity to learn more about our customers and how they're using Copper. We love to hear you find our integration with Google Calendar and Gmail intuitive. We're continuously working to improve our automation functionality, and I highly recommend leaving your feedback with the team via our in-app chat or during our weekly or quarterly webinars. Thank you for being a Copper customer!

Melanie at Copper

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/30/2025

"Good CRM for small or medium teams"

4.5/5

What do you like best about Copper?

I love that it integrates directly with Gmail and Google Calendar. I can manage my customer relationships without having to leave my email. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Sometimes the automation functions are a bit limited or difficult to set up at first. Review collected by and hosted on G2.com.

What problems is Copper solving and how is that benefiting you?

Copper helps me centralize all the information about my clients and sales opportunities without having to use multiple tools. This saves me time and reduces errors, as everything is automatically connected. Additionally, it allows me to have a clear view of the status of each client and the overall business process, which has helped me close more sales in an organized manner. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi there,

Thank you so much for taking the time to leave a review. We appreciate the feedback and the chance to better understand how our customers are using Copper. We're thrilled Copper's integration with Gmail and Google Calendar make managing your customer relationships more efficient. If you're looking for more resources around automation functionality, I highly recommend checking out our Help Center or joining our weekly webinar. Of course, our support team is always happy to answer your questions or point you to more resources via our in-app chat.

Melanie at Copper

See how Copper improved

Paul G.

General Manager

Small-Business (50 or fewer emp.)

9/23/2025

"Hard To Beat For The Price"

4.5/5

What do you like best about Copper?

Very affordable for what the software offers . Review collected by and hosted on G2.com.

What do you dislike about Copper?

Not as many features as the competition. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Paul, Thanks for leaving us a review. We're glad you're finding value with Copper. We'd love to hear what other features you'd like to see in Copper.

All the best,

Melanie at Copper

Nick S.

Senior Manager

Small-Business (50 or fewer emp.)

3/20/2025

"Terrible customer service and product sales"

0/5

What do you like best about Copper?

I think the pipelines are nice, I really like the functionality to append fields by stage. Review collected by and hosted on G2.com.

What do you dislike about Copper?

I think their sales practices are deceptive and they have a bad policy for refunding / providing credits on seats. Review collected by and hosted on G2.com.

Response from Jessica Andrews of Copper

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Hi Nick, Thanks for sharing your feedback. I’m sorry to hear your experience we didn’t meet your expectations.

I took a look at your account and saw that you signed up for an annual plan with two seats. A few months later, you requested a refund for one seat. As per our terms of service, we don’t permit mid-subscription refunds on annual plans. That said, our team worked with you to transition to a single seat on a higher-tier plan, something you mentioned felt like a win-win.

We truly appreciate having you as a customer and are committed to making your experience even better moving forward.

Ricci V.

President & Co-Founder

Small-Business (50 or fewer emp.)

11/19/2024

"Love the integration with Google Workspace for Business"

5/5

What do you like best about Copper?

Copper replaces what I used to need an admin to do half of the time! It works smoothly with my Gmail & Calendar; easy to create lists and keep "clean". Review collected by and hosted on G2.com.

What do you dislike about Copper?

Nothing! I have been able to add and reduce the size of my account as my company needs. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/21/2025

"Simplified CRM with Seamless Google Integration"

4.5/5

What do you like best about Copper?

What I like best about Copper is its seamless integration with Google Workspace. It feels like an extension of Gmail, making it incredibly intuitive for teams already using Google tools. Very easy to use and very user friendly, as well as it there are any issues you can chat with the customer support which is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Copper?

One downside of Copper is its limited scalability for larger organizations or teams with more complex needs. Review collected by and hosted on G2.com.

Laura M.

Director of Sales & Marketing

Small-Business (50 or fewer emp.)

12/3/2024

"Copper is a great tool for contact management"

4/5

What do you like best about Copper?

Copper has a good user interface - easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Copper?

I'm not sure you've got any matching integrated. So for example, if I type Tylor when I meant to type Taylor, there is no engine to suggest close matches. That would be helpful. Review collected by and hosted on G2.com.

Response from Jessica Andrews of Copper

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Hi Laura, thanks for your kind response! We'll definitely look into similar matching in search.

Cindy N.

SALES COORDINATOR

Mid-Market (51-1000 emp.)

1/9/2025

"Easy to use the software"

5/5

What do you like best about Copper?

Copper is seamless and easy to use to manage sales database Review collected by and hosted on G2.com.

What do you dislike about Copper?

I have nothing to dislike about copper!! Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

3/24/2025

"Great integration with G-Suite"

3.5/5

What do you like best about Copper?

I like the integration with Gmail/G-Suite Review collected by and hosted on G2.com.

What do you dislike about Copper?

Ideally would be a bit more user friendly/better UX. Review collected by and hosted on G2.com.

Response from Jessica Andrews of Copper

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Thanks so much for your review! We love to hear you're enjoying the Gmail integration. Our product team has been hard at work over the last year to improve our UX to make it more user friendly. If you're interested in chatting with them further, reach out to support@copper.com and we can set up time.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/4/2024

"Great task management system"

5/5

What do you like best about Copper?

Copper is a great tool for a variety of purposes from our sales department and marketing to internal purposes. It has been an amazing resource for organizing clients, projects, tasks, emails, much more. Copper is incredibly useful for email management and adding templates. Review collected by and hosted on G2.com.

What do you dislike about Copper?

I haven't found much that I dislike with Copper. Even in managing users, there is so much organization. Review collected by and hosted on G2.com.