Convert Experiences Reviews (98)

Reviews

Convert Experiences Reviews (98)

4.6
98 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, which help streamline the A/B testing process. Many appreciate the platform's flexibility and comprehensive features that cater to both beginners and advanced users. However, some users note that it can be expensive compared to alternatives, which may be a consideration for budget-conscious teams.

Pros & Cons

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Pedro L.
PL
Pedro L.
Digital Analytics
Mid-Market (51-1000 emp.)
"Easy to Use and Manage"
4.5/5
What do you like best about Convert Experiences?

It’s not that expensive, and it’s easy to use and manage. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

The way to exclude experiments and determine which users should be considered part of the experiment is a bit tedious. Review collected by and hosted on G2.com.

Kim D.
KD
Kim D.
VP
Mid-Market (51-1000 emp.)
"Straightforward and Easy to Use"
4/5
What do you like best about Convert Experiences?

Straight forwarded. Easy to use.

Also good customer support. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

on the expensive side compared to competition Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great UX, Reliable Performance, and a Stunning Support Team"
4.5/5
What do you like best about Convert Experiences?

Great UX, ease of use and implementation, reliability, a stunning support team, and thoughtful features that make the workflow smoother. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Over time, the time required for updates to take effect in the Live experiment increased significantly. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Works Great with Solid Pricing"
4/5
What do you like best about Convert Experiences?

It works fine and the pricing is good too Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

we sometimes see some difference in our convert data and our ga4 data, it would be great if we could import our transactions/user from ga4 to convert, since that data is probably more accurate Review collected by and hosted on G2.com.

Verified User in Manufacturing
IM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Quick, Efficient, Knowledgeable Team Support"
5/5
What do you like best about Convert Experiences?

Team support, very quick, efficient and knowledgeable Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Several details, such as the location, have to be configured depending on the test, and that isn’t immediately obvious. Review collected by and hosted on G2.com.

Daniela M.
DM
Daniela M.
CRO & Performance Marketing Specialist
Small-Business (50 or fewer emp.)
"Easy to Manage and Packed with Valuable Learnings"
5/5
What do you like best about Convert Experiences?

Is easy to manage, gives a lot of learnings, the customer support is very helpful Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

I don't have nothing to say. I'm very happy Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Good, but not enough"
3/5
What do you like best about Convert Experiences?

Modern interface and how easy it was to implement on the page Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Lack of functionality to rearrange the objects on the page, support was nice but not really helpful, the ability of tracking goals is limited Review collected by and hosted on G2.com.

OM
Olivia M.
E-Commerce Executive
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great platform and easy to use."
4.5/5
What do you like best about Convert Experiences?

Great platform and easy to use especially for newbies. The onboarding process was smooth and the support team are excellent, especially because you can talk to them on live chat and get your issue instantly resolved. They are also happy to jump on a call if the issue is more complicated. Would recommend Conver to SME's who want to do CRO, but want an affordable monthly subscription. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

An improvement could be to get the reporting in multicurrency to support those merchants who have different currencies on their website. Review collected by and hosted on G2.com.

Jacob Reid W.
JW
Jacob Reid W.
Senior Manager, Ecommerce
Mid-Market (51-1000 emp.)
"Best Web Testing tool with a reasonable price"
4/5
What do you like best about Convert Experiences?

Convert made it easy for us to scale experimentation, share responsibility across teammates, and organize our experiments for maximum effect. Pleased with the features, targeting, and experiment management experience on Desktop. Easy to setup and use it every day. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Lack of mobile app or mobile web view is a consistent issue. Preview links are often inconsistent. I have had 2-3 support experiences where the rep gave me "hacky" workarounds for bugs in the system. Overall pleased but room for improvement. Review collected by and hosted on G2.com.

Tracy L.
TL
Tracy L.
Small-Business (50 or fewer emp.)
"My go-to A/B testing platform after Google Optimize's sunset"
5/5
What do you like best about Convert Experiences?

- Accessible price for my clients on smaller budgets

- Easy to use

- Easy GA4 integration

- Live chat responses are relatively fast

- The support team always takes the time to help me with any issues Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Report segmentation can be limited. I would like to be able to segment visitors by landing page, for example. Not a huge deal though as I can get this information in GA4. Review collected by and hosted on G2.com.