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Conversica
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4.5 out of 5 stars
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Conversica Reviews & Product Details - Page 2

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Conversica Overview

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What is Conversica?

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale.

Conversica Details
Product Website
Discussions
Conversica Community
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Conversica’s industry-leading Conversational AI platform delivers authentic, two-way conversations that activate all parts of the funnel with precision, proactively increasing lead conversions and revenue growth. Whether the focus is converting leads in Marketing, closing deals in Sales or growing existing customers in Customer Success, Conversica’s Conversation Automation solution is informed by the industry’s most advanced enterprise-class, self-learning AI models derived from billions of human interactions over more than a decade. Our Conversational Marketing, Conversational Sales and Conversational Customer Success Intelligent Virtual Assistants are powerful enough to hold meaningful dialog in real-time across the entire customer lifecycle and smart enough to seek out and fill the ‘conversation gaps’ in the funnel, delivering the right message at the right time to put any hint of interest on the fast track to conversion. Attack each gap and slowdown point in the buyer journey with precision, influencing and persuading leads, prospects and customers through automated 1:1 interactions tailored to the unique needs of each contact.

How do you position yourself against your competitors?

Conversica AI Assistants communicate across email, SMS, and website chat. Our Conversational AI complements marketing automation and CRM solutions that capture, score, and manage leads for Marketing and Sales teams. Customer Success teams benefit from Conversica’s ability to engage customers at scale, ultimately driving product usage and customer health to retain and grow existing relationships.

Go beyond lead qualification by directly asking leads if they are sales-ready, thus accelerating the sales cycle for those ready to buy. Conversica frees up Sales Reps from inbound lead follow-up so they can focus their time on better-qualified opportunities that may have a higher likelihood to close. Similarly, Customer Success Managers spend less time chasing customer meetings and more time on building relationships.

Conversica AI Assistants offer prompt, persistent, and personalized conversations at scale to boost Marketing efficacy, turbocharge Sales teams, and empower Customer Success teams to focus on customer retention/growth.

Seller Details
Seller
Conversica LLC
Company Website
Year Founded
2007
HQ Location
Foster City, CA
Twitter
@MyConversica
11,479 Twitter followers
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®
Description

Conversica LLC is a leading provider of AI-driven conversational marketing and sales solutions. The company specializes in automating customer engagement through intelligent virtual assistants that facilitate personalized interactions with leads and customers. By leveraging advanced natural language processing and machine learning technologies, Conversica enhances lead follow-up, improves sales conversion rates, and helps businesses maintain consistent communication with their clients. Their solutions are designed to integrate seamlessly with existing CRM systems, enabling organizations to optimize their sales processes and drive growth. For more information, visit their website at [conversica.com](https://www.conversica.com).

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Overview Provided by:
Anna Chiang

Recent Conversica Reviews

AS
Alex S.Mid-Market (51-1000 emp.)
3.0 out of 5
"COnverisca"
the lead gen and contacting leads I dont have time for
Read more
Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Conversica: personalized automation takes the lead from being nurtured to readly to purchase"
Conversica can be customized to fit your brand, voice, product, tone, and is more attentive than a human seller.
Read more
Michael L.
ML
Michael L.Small-Business (50 or fewer emp.)
0.0 out of 5
"Scammed me to make a review, not happy"
Gets initial replies sometimes when we don't.
Read more

Conversica Pricing

Conversica
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Per Year
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Conversica Media

Conversica Demo - Conversica Email and SMS Conversations
In this illustration, we see the start of an email conversation between a lead and Amanda, the AI Assistant in this example. The conversation starts with an outreach from Amanda and continues across channels until all the qualifying questions have been answered. Conversica AI Assistants communica...
Conversica Demo - Conversica Dashboard – Overview
The dashboard shows the number of leads that Conversica is working, the aggregated status of those leads, how many are duplicates or not reachable and how many are at risk, meaning the lead has asked to speak with Sales but hasn't yet been contacted.
Conversica Demo - Conversica Dashboard - Review Responses
The Conversica Dashboard allows users (salespeople and managers) to see all the communication back and forth between the assistant and the lead. These conversations are also available in the CRM system (for example, Salesforce) and Marketing Automation platform (for example, Marketo).
Conversica Demo - Conversica Dashboard - Lead Funnel
In this dashboard view, we see where leads fall in the Marketing and Sales funnel. This allows revenue teams to easily see how leads are progressing along the customer journey.
Conversica Demo - Conversica Dashboard – Lead Manager
Keep track of lead outreach so that no lead is left untouched, unengaged or unnoticed. Each hot lead that Conversica identifies and passes along to sales is later followed-up to be sure contact was made and a good quality human interaction ensued.
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186 Conversica Reviews

4.5 out of 5
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186 Conversica Reviews
4.5 out of 5
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Conversica Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ConversicaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Sports
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

Conversica allows us to reach out to far more prospects than we ever could through our outbound campaigns. Through Conversica's outreach we're able to get warmer leads into our sellers hands and monetize leads we otherwise wouldn't be able to. Review collected by and hosted on G2.com.

What do you dislike about Conversica?

More accessibilty with regard to reporting would be helpful. Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Conversica allows us to reach out to many more prospects and to monetize leads that we wouldn't have the time to reach. It has helped us close more sales. Review collected by and hosted on G2.com.

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ZS
Account Executive
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

What I like best about Conversica is it's autonomy. Review collected by and hosted on G2.com.

What do you dislike about Conversica?

What I dislike most about Conversica is the mistakes it makes when transferring info to Salesforce. Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Conversica is solving lead generation issues, which benefits us directly as salespeople. Review collected by and hosted on G2.com.

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KH
BDC Manager
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

I like the responses, espeically for service. The customers responses are great. Review collected by and hosted on G2.com.

What do you dislike about Conversica?

Sometimes glitches occur, however that's a normal thing for any service Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Nothing, everything is working well and we get appointments often for service using conversica Review collected by and hosted on G2.com.

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AL
Account Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

I like that conversica reaches out to leads for me Review collected by and hosted on G2.com.

What do you dislike about Conversica?

Conversica should send the response to the rep before automatically responding Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Eliminating cold leads for me and saving my time as a rep Review collected by and hosted on G2.com.

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AS
Premium Seating Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Conversica?

the lead gen and contacting leads I dont have time for Review collected by and hosted on G2.com.

What do you dislike about Conversica?

the quality of leads, many have no idea what they are being reached out to for Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

contacting bulk leads Review collected by and hosted on G2.com.

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Michael L.
ML
Product Advisor/Internet Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )
What do you like best about Conversica?

Gets initial replies sometimes when we don't. Review collected by and hosted on G2.com.

What do you dislike about Conversica?

Sometimes replies a little too fast not allowing intervention before replying with more questions. Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Getting replies from guests that were previously unresponsive. Review collected by and hosted on G2.com.

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Verified User in Automotive
UA
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

Automates lead follow-up which I often use it to play off myself. Review collected by and hosted on G2.com.

What do you dislike about Conversica?

While the responses have improved, there are still occasional moments when they don’t quite make sense and still feel off in context. The option to submit those discrepencies is great though. Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Conversica has significantly streamlined our lead follow-up process, saving time and improving engagement, allowing me to focus on high-priority sales opportunities. Review collected by and hosted on G2.com.

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NA
MANAGER
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

Conversica is great to help establish another form of contact and gather information that was not initially submitted to help with the sale! Review collected by and hosted on G2.com.

What do you dislike about Conversica?

The only thing that I would change is some of the automated response from time to time so it is not the same response being sent to the same person Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Gathering informaiton to help with the sale Review collected by and hosted on G2.com.

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Verified User in Sports
US
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

It is easy to connect with members and know when they want to be contacted Review collected by and hosted on G2.com.

What do you dislike about Conversica?

sometimes doesnt stop reaching out or will keep saying the same thing Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Helping me contact my clients when they are late or missing payments Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Conversica?

Conversica is a leading provider of Intelligent Virtual Assistants for business, helping organizations attract, grow, and retain customers. The flagship Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently3 Review collected by and hosted on G2.com.

What do you dislike about Conversica?

At time the information provided by converica is incomplete due to the nature of the car business. For example, a used car is on the website but it is on loan to a customer, conversica can not know that. Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

Cold email- Automatic replies Review collected by and hosted on G2.com.

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