Top 10 ControlHippo Alternatives & Competitors

(12)4.7 out of 5

Research alternative solutions to ControlHippo on G2, with real user reviews on competing tools. Live Chat Software is a widely used technology, and many people are seeking easy to use, powerful software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to ControlHippo include marketing and integration. The best overall ControlHippo alternative is Zoho Desk. Other similar apps like ControlHippo are Freshdesk, Salesforce Service Cloud, Intercom, and Front. ControlHippo alternatives can be found in Live Chat Software but may also be in Help Desk Software or Contact Center Software.

Best Paid & Free Alternatives to ControlHippo

Zoho Desk
Freshdesk
Salesforce Service Cloud
Intercom
Front
JustCall
Podium
Tidio

Top 10 Alternatives to ControlHippo Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ControlHippo stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Computer Software, and Information Technology and Services, and find the best product for your business.

Sponsored

Messangi

(15)4.8 out of 5

Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through WhatsApp, SMS, RCS, Push Notifications, Mobile Wallet, and more on behalf of the world's leading brands. By providing an open API, extensive documentation, and personalized human guidance, we help organizations improve interactions and enhance communication efficiency, driving growth and success.

Visit Website

Reviewers say compared to ControlHippo, Messangi is:

Better at support

Better at meeting requirements

Visit Website

Zoho Desk

By Zoho

(6,222)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with ControlHippo:

See all Zoho Desk reviews

Freshdesk

By Freshworks

(3,501)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with ControlHippo:

See all Freshdesk reviews

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with ControlHippo:

See all Salesforce Service Cloud reviews

Intercom

By Intercom, Inc.

(3,338)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with ControlHippo:

See all Intercom reviews

Front

By Front App

(2,251)4.7 out of 5

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

Categories in common with ControlHippo:

See all Front reviews

JustCall

By Saas Labs

(2,086)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with ControlHippo:

See all JustCall reviews

Podium

By Podium

(1,846)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with ControlHippo:

Get a quote

See all Podium reviews

Tidio

By Tidio

(1,618)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with ControlHippo:

See all Tidio reviews

LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with ControlHippo:

See all LiveAgent reviews

#10

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with ControlHippo: