Contify Pros and Cons

I like how Contify helps us monitor different sets of companies of strategic importance, including competitors, customers, partners, and vendors, all in a single platform. The AI-driven insights that answer market intelligence questions of our different functions help in making influence of intelligence initiatives company-wide.

Additionally, AI Chat interface enables to get answers instantly on the stored intelligence data, with pristine accuracy. This makes it very easy to get context-rich answers. Review collected by and hosted on G2.com.

Not much, but I'd like more AI automation to be introduced. Review collected by and hosted on G2.com.

Easy to integrate, easy to use. The customer support is excellent and ready to provide alternative solutions. Review collected by and hosted on G2.com.

Some data are not directly accessible via APIs, but customer support is ready to offer alternatives and to collect feedback for further improvements. Review collected by and hosted on G2.com.

First of all, data is the modern game-changer so you must know what's going on in your industry, what your competitors are doing, and how you can keep your business up-to-date with the evolving trends. So the best thing is that Contify provides accurate information about new trends, that assist us in the right decision-making. Plus it's easy to integrate with your existing systems. This makes my every day a good day to start. Review collected by and hosted on G2.com.

Using Contify is a bit difficult because of the complex terminologies they use, but that's nothing to worry about. I learned all that in 2 days. Plus, they need to work a bit on their customer support as well. Review collected by and hosted on G2.com.

To begin with, the Sales team gave us an extremely thorough demo. The Product is built with with great insight into what a Marketing/Sales/BD professional would need to accomplish their goals. It is not just some AI generated content, there is real intelligence from credible sources that one can actually use.

Would highly recommend the product to anyone seriously considering Market Intelligence as a tool for growth. Review collected by and hosted on G2.com.

Nothing much really...the UI could be a bit more intuitive. Review collected by and hosted on G2.com.

Customer support and resolving issues in a timely manner. Review collected by and hosted on G2.com.

My role is mostly related to flagging issues to Contify, so I haven't had any bad experiences. Review collected by and hosted on G2.com.

Automated newsfeed covering competitors and industry news, product updates, events.

Understandable interface.

Convenient and detailed filtering. Review collected by and hosted on G2.com.

Competitors secondary research and additional analytics was not so good. While being introduced to the platform and while constaructing the scope we were't informed that there's a special secondary research team available. Could't negotiate what's doable and what's not. Ended up with high expectations and a result which was not usable due to the time delays and incompleteness. Review collected by and hosted on G2.com.

Strategic insights.

Helps analyse strategy across corporate, product, marketing and sales. Review collected by and hosted on G2.com.

UI UX not being too modern to use.

More AI Powered Innsights needed Review collected by and hosted on G2.com.

Contify excels at aggregating vast amounts of data into actionable insights. Its customizable dashboards and alerts are timely, informative and enable sound implentation. The platform's user interface is intuitive, making navigation and analysis efficient. Review collected by and hosted on G2.com.

Data accuracy can sometimes be inconsistent, requiring manual verification. Advanced analytics and visualization options could be expanded. Customer support opportunity and response time might be improved for critical issues. Review collected by and hosted on G2.com.

The way in which the team engages with us on a regular basis and makes the system fit our specific needs Review collected by and hosted on G2.com.

On an occaisional basis an news story is captured and sent through as new Review collected by and hosted on G2.com.

What I appreciate most about Contify is the fantastic support from their team. We've built a great connection with the service providers, and they always go the extra mile to help us with our needs and ideas. Their commitment to keeping customers happy is impressive, and it's made a big difference in our experience with Contify. Review collected by and hosted on G2.com.

The platform's user interface could use some improvement in terms of UX/UI. It can be a bit tricky to navigate when you start, but we do value the support we receive. A more intuitive interface would definitely enhance the overall experience. Additionally, it takes some time to grasp how the platform functions, and new feature rollouts can be a tad slow. Review collected by and hosted on G2.com.