I find that Contentsquare is an intuitive tool. The plug-in is very practical and very easy to use. I really appreciate the ability to collaborate on zonings and on journey analyses in advance with my users, which I find very powerful. Review collected by and hosted on G2.com.

I would say that what is missing is the integration of AI directly into the plug-in within the website to be able to ask it questions and for it to recommend analyses based on the question directly in the plug-in. Review collected by and hosted on G2.com.

Contentsquare is very intuitive to use & now that CS Sense is here it is even easier to navigate. Review collected by and hosted on G2.com.

All of the additional modules come at an extra cost so some features like error reports might not be available to all customers. Review collected by and hosted on G2.com.

I really like the Data Connect feature of Contentsquare. As a data engineer, I appreciate being able to analyze granular data in my own way using tools I feel comfortable with. The granular event data and a good data model with sessions and users are crucial for enhancing my data analysis tasks. Additionally, I've heard that the initial setup is quite easy. Review collected by and hosted on G2.com.

If it's not already possible, creating all the properties and segments in Contentsquare via code so it can be version controlled. Review collected by and hosted on G2.com.

I really like Contentsquare's suite of features, especially the sense analyst, which is particularly helpful in allowing me to hone in on the data and analysis I want by directly asking for it. It's great for analyzing customer behavior and comparing different locales to drive product decisions. It also helps in processing vast amounts of data. On a scale from 1 to 10, I would rate my likelihood to recommend Contentsquare as a 10. Review collected by and hosted on G2.com.

It's takes me out of my work stream. Meeting me where I'm at. Also, the time to learn the tool. Review collected by and hosted on G2.com.

I like how the AI agent allows me to just ask a question instead of doing loads of searching. It's really helpful that in a minute, it tells me where people are exiting and what they're struggling with. Review collected by and hosted on G2.com.

I think the journey analysis view with all the circles is just not accessible. I think it could do with some more obvious labeling and call out insights. A lil tricky I found the training quite hard to follow it was quite advanced. Review collected by and hosted on G2.com.

I use Contentsquare to identify friction in the customer journey and understand how customers interact with our websites. It helps us solve issues with our funnels and performance by identifying areas for optimization. I really appreciate how Contentsquare enables us to get one step further and understand the 'why' behind customer behavior. I value the zoning analysis and impact quantification features the most. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

Working across different markets and websites can sometimes be a challenge to do roll-up analysis. I wish we could combine different markets more easily. Review collected by and hosted on G2.com.

I love how easy it is to use Contentsquare and how the insights can give real impact with revenue. I use these insights to ensure stakeholders are aware of the impact of the proposed or tested changes. The setup was easy for us, even though we set it up back in 2018/19 when it was a very different product. Review collected by and hosted on G2.com.

I'm on a cheaper package currently, which means I don't have access to acquisition or error signals. Review collected by and hosted on G2.com.

Everything. This far surpasses any UX tool I’ve used, and their acquisition of Hotjar has made it even easier to see what my customers are doing on my website. Content Square also hosts amazing events that help you understand how others are getting the most out of the system to fuel their strategy. They’re an innovative software company that’s always on the front foot when it comes to digital intelligence. Implementation is made simple thanks to their excellent customer support, which means the team can use it frequently to gather insight. Review collected by and hosted on G2.com.

There's nothing I dislike about Contentsquare. Review collected by and hosted on G2.com.

I love how vast Contentsquare is, making it incredibly useful for finding digital insights. It's particularly easy to find out what customers are encountering on the website when they have issues. The session replays are so helpful in identifying issues in customer journeys. Review collected by and hosted on G2.com.

I think there's so much in there to use, but it's a bit overwhelming for someone not used to it. Almost too much information. I think the design could be changed to make it more easy. The names of the modules aren't always easy to understand what they'll show you. Review collected by and hosted on G2.com.

I like the live app in Contentsquare where I can click on click rates. This helps us see what is clicked most, helping us decide what we should invest time in. Review collected by and hosted on G2.com.

Sometimes the setup is very complex. There is a need to make it more clear and reduce the necessity for all the sessions. Also, a lot of training was needed for the initial setup. Review collected by and hosted on G2.com.