Top 10 Content Guru storm Alternatives & Competitors

(80)4.8 out of 5

If you are considering Content Guru storm, you may also want to investigate similar alternatives or competitors to find the best solution. Contact Center Software is a widely used technology, and many people are seeking productive, quick software solutions with auto dialer, speech analytics, and session summary notes. Other important factors to consider when researching alternatives to Content Guru storm include features and customer service. The best overall Content Guru storm alternative is Five9. Other similar apps like Content Guru storm are NICE CXone Mpower, Genesys Cloud CX, Talkdesk, and UJET. Content Guru storm alternatives can be found in Contact Center Software but may also be in Social Customer Service Software or Help Desk Software.

Best Paid & Free Alternatives to Content Guru storm

  • Five9
  • NICE CXone Mpower
  • Genesys Cloud CX

Top 10 Alternatives to Content Guru storm Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Content Guru storm stacks up to the competition, check reviews from current & previous users in industries like Utilities, Consumer Services, and Events Services, and find the best product for your business.
    #1
  1. Five9

    (511)4.1 out of 5
  2. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, Five9 is:

    Slower to reach roi
    #2
  3. NICE CXone Mpower

    (1,636)4.3 out of 5
  4. NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, NICE CXone Mpower is:

    Slower to reach roi
    #3
  5. Genesys Cloud CX

    (1,396)4.3 out of 5
  6. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, Genesys Cloud CX is:

    Slower to reach roi
    #4
  7. Talkdesk

    (2,411)4.4 out of 5
  8. Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, Talkdesk is:

    Slower to reach roi
    #5
  9. UJET

    (1,078)4.7 out of 5
  10. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, UJET is:

    Slower to reach roi
    Easier to set up
    Easier to admin
    #6
  11. Sprinklr Service

    (497)4.3 out of 5
  12. Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

    Categories in common with Content Guru storm:
    #7
  13. Salesforce Service Cloud

    (5,607)4.4 out of 5
  14. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, Salesforce Service Cloud is:

    Slower to reach roi
    #8
  15. 8x8 Work

    (722)4.2 out of 5
  16. 8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, 8x8 Work is:

    Slower to reach roi
    #9
  17. CloudTalk

    (1,279)4.3 out of 5
  18. CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

    Categories in common with Content Guru storm:
    #10
  19. 3CX

    (466)4.4 out of 5
  20. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Content Guru storm:

    Reviewers say compared to Content Guru storm, 3CX is:

    Slower to reach roi
    Easier to admin