Easy to use interface means we can easily make updates and build from templates we design. Integration with various platforms we use already - Shopify, Salesforce, Facebook/Instagram - make getting information we gather from other sources into Constant Contact easy and sharing information on social media is simplified. Review collected by and hosted on G2.com.

Automations have limitations on them unless you pay for an upgrade. Only 10 steps and they must follow a preset definition of what Constant Contact expects the automation to do. We were using decision trees to identify customers who had NOT met a certin criteria and send them emails, but the automations require emails to go to customers who HAVE met certain criteria. Review collected by and hosted on G2.com.

I like the professional format of the marketing emails. I like the ability to see who has viewed the content. It is very professional and easy to use! Review collected by and hosted on G2.com.

I had a little trouble editing some of the content but was able to figure it out. Review collected by and hosted on G2.com.

easy to use interface, helpful metrics to analyze campaigns Review collected by and hosted on G2.com.

would like to option to create multiple instances of the same campaign that are executed on different days but still allow for a metric that combines individual day data as well as the combined metrics for all days Review collected by and hosted on G2.com.

I like that I can make a series of emails that automatically send depending on the schedule I make. Review collected by and hosted on G2.com.

The downsides of the automation is that the triggers are limited. Review collected by and hosted on G2.com.

Constant Contact has allowed me to stay connected to my network very easyily. The ability to have preset templates allows you to have a professional look while being able to get your message across easily. Its been great way for me to stay in contact with my network and having metrics to measure my outreach. Review collected by and hosted on G2.com.

No real downside to CC. I am however looking forward to seeing how they implement AI in the years to come. Review collected by and hosted on G2.com.

Following up with a large database is easier than ever. Review collected by and hosted on G2.com.

Sometimes load times can be long, and website is not always speedy- which can make creating templates & modifying old templates more time consuming then it needs to be. Review collected by and hosted on G2.com.

Constant Contact Advanced Automation has helped us with content creation for e-blasts and newsletters. Review collected by and hosted on G2.com.

I honestly cannot find anything I don't like. I wish the design aspects were better, but the AI function is super helpful. Review collected by and hosted on G2.com.

The menus have become much more intuitive. The auto-save feature, which was buggy in the past, is much better. Very easy to load photos and text. Review collected by and hosted on G2.com.

Not much. Can't think of anything specific. Review collected by and hosted on G2.com.

I best like the ease of use with sending emails to our clientele. Review collected by and hosted on G2.com.

Their customer service isn't always the most helpful. Review collected by and hosted on G2.com.

it lets you easily create personalized, multi-channel drip campaigns with behavior-based triggers and detailed analytics, helping boost engagement without extra manual effort. Review collected by and hosted on G2.com.

sometimes issue with email deliverability, Review collected by and hosted on G2.com.