---
title: Constant Contact Advanced Automation Reviews
meta_title: 'Constant Contact Advanced Automation Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 960 reviews by the users' company size, role or industry
  to find out how Constant Contact Advanced Automation works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 960
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Constant Contact Advanced Automation Reviews
**Vendor:** Constant Contact  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 960
## About Constant Contact Advanced Automation
Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your audience. Our powerful digital marketing platform helps you be more efficient with your marketing so you can focus on your building your business. Engage Your Audience where They are with Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. Our Campaign Builder tool will help you launch a multi-channel campaign across email, social, and SMS to help you achieve your goals. Get Started Fast With Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to help you send timely SMS and email messages. Easily Manage Your Contacts - Manage customer segments automatically using customer tags. Then, trigger automations based on how customers engage with your businesses. Automate Your Messaging - Deliver timely, relevant content with SMS and email marketing automation using our drag-and-drop Automation Path Builder. Make sure that your audience receives the right message, at the right time: automatically. Learn more at www.constantcontact.com



## Constant Contact Advanced Automation Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Constant Contact Advanced Automation, making email marketing simple and efficient. (49 reviews)
- Users appreciate the **automatic posting and email automation** features of Constant Contact, streamlining their workflow efficiently. (35 reviews)
- Users love the **automation features** of Constant Contact, making email management effortless during busy times. (31 reviews)
- Users find the **time-saving automation** of Constant Contact invaluable for managing email sequences effortlessly. (27 reviews)
- Users appreciate the **advanced automation tools** for seamless cold outreach and effective lead nurturing. (25 reviews)
- Users find Constant Contact&#39;s advanced automation to be **easy to create** personalized campaigns, even without technical skills. (25 reviews)
- Easy Setup (24 reviews)
- Automations (22 reviews)
- Automation Efficiency (21 reviews)
- Intuitive (20 reviews)

**What users dislike:**

- Users find that the **limited customization** options hinder their ability to fully tailor the automation features. (21 reviews)
- Users express frustration with the **missing features** in Constant Contact&#39;s Advanced Automation, impacting customization and editing capabilities. (20 reviews)
- Users find the **limited features** of Constant Contact Advanced Automation restrict workflow customization and deeper analytics. (19 reviews)
- Users find the **automation issues** in Constant Contact Advanced Automation hinder effective workflow management and limit functionality. (9 reviews)
- Users experience **editing issues** with Constant Contact, facing frustration from glitches and limited customization options. (9 reviews)
- Layout Issues (9 reviews)
- Limited Options (9 reviews)
- Users find **template issues** frustrating, noting the lack of options and slow loading times hinder efficiency. (9 reviews)
- Users face **email issues** with limited automation and customization options, making workflow creation challenging for nonprofits. (8 reviews)
- Users find it challenging to manage **email performance reports** and often face difficulties with email templates and automation. (8 reviews)

## Constant Contact Advanced Automation Reviews
  ### 1. Ensure customer satisfaction with SharpSpring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew D. | Investment Banking Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2023

**What do you like best about Constant Contact Advanced Automation?**

I particularly appreciate SharpSpring's approach to pricing and their commitment to helping their customers succeed. With a pay-as-you-grow model, businesses of all sizes can invest in their sophisticated platform at an affordable rate, while knowing they'll receive quality service no matter how much or how little they choose to spend. This not only demonstrates SharpSpring's commitment to making automation accessible to everyone, but also its investment in each customer's success beyond providing exceptional technology solutions.

**What do you dislike about Constant Contact Advanced Automation?**

I find SharpSpring's pricing structure very appealing because of their commitment to providing comprehensive solutions at an affordable price. This allows mid-sized companies that may not have access to the large resources required for a full-featured automation platform à la other competitive options, to easily implement it into their workflow.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

I'm able to effectively grow my client base with SharpSpring, whether I manage it in-house or hire outside help.

  ### 2. Worth it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Constant Contact Advanced Automation?**

Easy to use and fast once it has been implemented for awhile

**What do you dislike about Constant Contact Advanced Automation?**

Need to pay for full use of program and doesn't always work immediately

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Allowing new subscribers to get past newsletters

  ### 3. Operationally Easy. Creative Simplicity.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Constant Contact Advanced Automation?**

Ease of use. AI intergrations. Idea inspirations.

**What do you dislike about Constant Contact Advanced Automation?**

Overall costs. Lack of ability to intergrate additinal user emails.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

helping create creative content to share with fans, customers and subscribers

  ### 4. Easy Way to Build and Send Emails to Customers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Constant Contact Advanced Automation?**

The platform makes it easy to create great looking emails.
We utilize the analytics and adapt emails based on send times, open rates, and click throughs.

**What do you dislike about Constant Contact Advanced Automation?**

Sometimes we feel confined to templated emails.
Would like to see more options.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Ability to send out communications to customers/clients quickly and see if they opened them.
We enjoy the ability to easily create professional looking messages.

  ### 5. Great Platform with Easy Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Audra D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Constant Contact Advanced Automation?**

Once you send an email campaign, the reporting features give you just the right details. Constant Contact is so easy to integrate with our existing database software.

**What do you dislike about Constant Contact Advanced Automation?**

The formatting system for a campaign is hard to understand at first without any previous experience. With practice and training and utilizing templates, it becomes much more manageable.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Constant Contact helps our organization have personal yet professional emails. Utilizing the integration with our existing software, we have saved hours and hours on sending email campaigns. The people in our database have even taken notice of the higher quality and consistency of our emails.

**Official Response from Courtney Bruso:**

> Hi Audra! Thank you for the review! We're glad you're getting a lot out of the reporting features. If you are ever having any trouble with creating email campaigns, we have a ton of resources to give you a boost, from Knowledge Base to free webinars! https://community.constantcontact.com/help-center

  ### 6. Fantastic platform for our business plan and what we are currently working on.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about Constant Contact Advanced Automation?**

The ease of use of the platform allows us to generate emails and marketing plans easily and quickly for the changing retail environment. We are able to quickly adapt our marketing strategy to allow for rapid announcements of new products and items that are pertinent to our clients and our customer base.

**What do you dislike about Constant Contact Advanced Automation?**

The major downside to the platform is the access to premium pictures. The program is costly enough without having to pay for additional pictures at $5 each to have the ability to assemble a professional appearing e-mail or newsletter. The plans should cover the premium pictures and some of the additional features.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

It is allowing our business to reach current and new customers and alert them to business updates, changes, and additions, as well as new inventory and stock available.

**Official Response from Courtney Bruso:**

> Thank you for the review! We like hearing that the platform allows you to generate emails and marketing plans easily and adapt to the ever-changing retail environment. Also, thank you for the feedback about the premium photos. I believe the stock photos are through an integration with Shutterstock and we don't have a deal with them to include their premium gallery as part of our packages. I'd be happy to pass that feedback along to the right people here, though!

  ### 7. Software is intuitive and easy to use; however, glitches cause it not to reach it's full potential

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jennifer F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Constant Contact Advanced Automation?**

It is intuitive, easy to use, and has many nice pre-formatted templates to choose from.

**What do you dislike about Constant Contact Advanced Automation?**

It glitches fairly frequently, causing unsaved work to be lost.  So, I have to remember to save every few minutes to avoid this risk.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

It allows me to quickly and easily design attention-grabbing emails and reach my customers effectively.

  ### 8. Great tool for biz growth

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Constant Contact Advanced Automation?**

Creating multiple lists targeting different niches of potential clients is useful!

**What do you dislike about Constant Contact Advanced Automation?**

Would love more assitance at my membership tier for customizing email templates.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

This tool helps me leverage my social media presence more effectively by getting followers to subscribe more fully to my business systems

  ### 9. Good for Business Newsletters

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Constant Contact Advanced Automation?**

Very easy to use with a good number of features.

**What do you dislike about Constant Contact Advanced Automation?**

Often glitchy and have to refresh - drop in features like adding photos tend to have some issues.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

This helps our business get our name/branding out there and keeps us in the eyes of our customers.

  ### 10. Great streamlined option for companies that don't want the complexity of Salesforce or similar tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Philip K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Constant Contact Advanced Automation?**

Excellent campaign automation - for example, automatically sending emails and adding people to lists based on actions they take. Good lead gen forms, simple set-up. Good media center ability to create trackable links for resources so you can know whenever a lead views it.

**What do you dislike about Constant Contact Advanced Automation?**

Landing page builder is bad. Virtually unusable, we build our own landing pages directly on our own website. Email designing / builder is a little difficult and not always intuitive. The ads management tool is a bit clunky.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Forms and granular contact fields help with segmentation, which improves our marketing to audience subsets to improve our advertising ROI.

  ### 11. Constant Contact has changed the game with our emailing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Constant Contact Advanced Automation?**

This software has made our approach to email marketing reach an entirely new level.

**What do you dislike about Constant Contact Advanced Automation?**

I don't find anything that I dislike about this platform and software.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

This software is allowing us to segment our customer base and send focused advertising to them.

**Official Response from Courtney Bruso:**

> Hi Sam! Thank you for the review!

  ### 12. Harness the power of SharpSpring with an affordable and effective platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Grant E. | Financial Operations Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about Constant Contact Advanced Automation?**

I love how easy and intuitive SharpSpring is to use. The automated mailing list management makes it a breeze for our organisation and our clients' marketing departments to send out mass emails quickly. I'm also impressed with the advanced features, such as the ability to enter HTML code and custom fields, and the ability to view engagement scores to accurately identify true followers. Clearly collected campaign data also allows us to gain insight into email delivery performance and user engagement in applications such as remarketing plans! And let's not forget the ever-helpful customer service team who are always on hand to help when needed - making Sharpspring a truly unique package!

**What do you dislike about Constant Contact Advanced Automation?**

Whilst SharpSpring is generally effective, there are several aspects that many clients have expressed dissatisfaction with. Reports can lack depth and detail, making it difficult to draw meaningful insights from the data. In addition, the lack of queries based on custom field values limits the ability to perform granular analysis. These issues call into question SharpSpring's effectiveness as an analytics platform and need to be addressed for satisfactory performance.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

SharpSpring has provided me with an incredibly powerful suite of solutions that give us amazing insight into our site's traffic and prospects. I'm able to quickly respond to online visitors with the most effective approach each time, dramatically improving my response rate - something we weren't able to do before.

  ### 13. Great service, and priced right

**Rating:** 4.0/5.0 stars

**Reviewed by:** Doug S. | Founder, Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Constant Contact Advanced Automation?**

Great product that provides me with insight into my customers interests

**What do you dislike about Constant Contact Advanced Automation?**

Unfortunately product only interfaces with one Shopify store. I  have mutiple stores, so i had to get multiple CC accounts

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Single dashboard into customer behavior

**Official Response from Courtney Bruso:**

> Hey Doug! Thanks for the review! We appreciate the feedback about the Shopify experience and would be happy to pass it along to our developers.

  ### 14. I have only used the automation a little but its good so far

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Constant Contact Advanced Automation?**

Easy to use and understand. Very intuitive

**What do you dislike about Constant Contact Advanced Automation?**

There seem to be limitations with triggers

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Saving our team a ton of time and by the automated emails it reaches the leads faster for higher conversion rates.

  ### 15. Marketing Strategist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Constant Contact Advanced Automation?**

I like how easy it is to upload contacts and manage existing contacts.

**What do you dislike about Constant Contact Advanced Automation?**

The lack of creativity for the templates.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

GIves us an overview of analytics.

  ### 16. Constant Contact

**Rating:** 4.0/5.0 stars

**Reviewed by:** paula y. | Corporate Communications Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Constant Contact Advanced Automation?**

its very simple - I hate reading "how-to" so I try to figure it out prior to going to a video and usually can

**What do you dislike about Constant Contact Advanced Automation?**

sometimes I want the art o do more than it can

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

i think loading emails should be easier

  ### 17. Good solution for our range of needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor R. | Director of Marketing | Client Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2022

**What do you like best about Constant Contact Advanced Automation?**

It's been a good introduction for our small business to track leads and their interactions on our website. The built-in email platform, while a little clunky to design, is well integrated in terms of tracking interactions.

**What do you dislike about Constant Contact Advanced Automation?**

Custom reporting needs more development, especially if you're relying on this for attribution metrics. It would be very useful to look at these high level reports (such as a donut chart of # of opportunities tied to campaign) - and actually be able to click into the data for more information. Things can be cross-referenced in the system, of course, but that feels outdated by today's standards.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

This is the first CRM platform I've implemented and managed. SharpSpring has been a good, value-based solution for us. It will be some time before I outgrow it, and has been instrumental in tracking marketing metrics and sales pipeline for our <100 person company.

  ### 18. Constant Contact is a gem!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about Constant Contact Advanced Automation?**

Really loved automating my emails for clients. Easy to design and engage!

**What do you dislike about Constant Contact Advanced Automation?**

Nothing I can think of at this time!!!!!!!

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

It helps solve email engagement and drives marketing efforts.

  ### 19. A great Inbound tool for intermediate businesses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eduardo V. | Project manager and Content Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Constant Contact Advanced Automation?**

SharpSpring offers great value for money in the Inbound category. The main advantage is price in comparison to other options. The tool is pretty complete in functions and well organized. Support is superb.

**What do you dislike about Constant Contact Advanced Automation?**

Usability could be better when building landing pages or emails, although you can get decent results pretty quickly. Some funtions such as the social calendar are still very unmature. Nonetheless they offer good support and constant improvement.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

SharpSpring makes it possible to easily create inbound user flows with automations: from landing pages with custom forms, emails and sales pipelines. It has allowed our clients to gain new leads, not only the ones from the contact forms.

  ### 20. Great System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karlee M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about Constant Contact Advanced Automation?**

I appreciate the one on one training and help you receive when you become a new or returning user with Sharp Spring. Very helpful

**What do you dislike about Constant Contact Advanced Automation?**

No complaints. If something isn't working I am always guided to a solution.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Helping us generate more solid users for our website. Helping us determine leads better and make quality customer relationships through our subscriber contacts.

  ### 21. The BEST value for money of anything you might be comparing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcos Y. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Constant Contact Advanced Automation?**

The best feature is that it has a native connection with most of the common tools...A very complete tool to control all your Digital Marketing and the relationship with your customers. Sales modules, marketing, reports, landing pages, forms and a lot of resources at your disposal. It should be a must in your company!

**What do you dislike about Constant Contact Advanced Automation?**

They are very strict about the quality of your database and sometimes require you to talk to their compliance department to confirm that you are doing things right...

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Email Marketing with "friendly user" templates.  Easy way to analyze and to have results of everything with the reporting area. Superb customer service. Easy connectivity with all the tools that you already use it...

  ### 22. Amazing Customer Service at SharpSpring!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about Constant Contact Advanced Automation?**

I really enjoy the customer service team at SharpSpring. They are very quick to respond to my questions & ensure I have reached a solution before closing out my tickets. I always receive detailed answers from their team which help me solve things more quickly.

**What do you dislike about Constant Contact Advanced Automation?**

I would like to see more fonts added to their platform. Right now, the email tool only has a select number of fonts. I would love to see more variety to enhance my marketing content!

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

My biggest problem was connecting fields with one of my clients. I wasn't sure why they were not connected properly to begin with. SS support team walked me through the entire process from start to finish until everything was connected & working correctly!

  ### 23. Sharpspring, the BEST automation tool for agencies! Believe me!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alvaro  P. | Especialista en marketing digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Constant Contact Advanced Automation?**

I really like Sharpspring because it has powerful tools that allow your agency, and at the end, your clients, to develop an inbound marketing strategy for a very competitive fee.

**What do you dislike about Constant Contact Advanced Automation?**

I think they have some work to do for example in the Social Media module, or some native integrations or little details that will bring it to the top of the automation tools.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

It is very useful for small and medium businesses that don't want to pay much more for a marketing automation tool, without leaving aside a powerful CRM, marketing automations, landing pages, chatbots...

  ### 24. Marketing Automation Platform - Sometimes Having Another Company Buy You Out Isn't the Best Thing...

**Rating:** 2.5/5.0 stars

**Reviewed by:** Mike O. | Principle, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Constant Contact Advanced Automation?**

Lot's of features - Truly too much for most people

**What do you dislike about Constant Contact Advanced Automation?**

Email templates are a little particular and their most recent billing changes are clunky at best. Since the sell-out to Constant Contact, pricing has gone up considerably and the value has gone down.

**Recommendations to others considering Constant Contact Advanced Automation:**

If you are looking at Hubspot, Infusionsoft (Keap), etc, get a live demo of Sharpspring - the value is much greater than either of these (I've work with both). When running the numbers between Sharpspring & say, an email marketing system like MailChimp or Constant Contact, I feel one is much better off running with Sharpspring as you get so much more for the buck.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

As an agency, we're now kind of stuck with SharpSpring because we have clients signed up for the service and with the recent price increases (about 20%) we about break even - Not worth the work involved to support the software.

  ### 25. Supports our Sales team with Salesforce Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrea N. | Marketing and Business Development Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about Constant Contact Advanced Automation?**

SharpSpring integrates well with Salesforce, which is key to our Marketing team being able to support our Sales team. We now have insight into where our leads come from and how they engage with our content - something we never knew before! Life of the Lead is our favourite feature because it gives our Account Managers context when engaging with a lead. We have more lead generators on our website (like a chatbot, free trial request, and opt-in forms) that we never had before. We also have access to more powerful (and easier!) reporting, which makes month-end reporting cycles more enjoyable.

**What do you dislike about Constant Contact Advanced Automation?**

There is a lot to learn but the onboarding process helped to ensure we had the support we needed from both a strategic and technical perspective. We've had some technical issues with not being able to use emojis for social posts and with not receiving email notifications for some workflows. The technical support team was very helpful, but unfortunately, there are still some outstanding tickets.

**Recommendations to others considering Constant Contact Advanced Automation:**

Ensure you have at least two superusers (or administrators) who receive the onboarding training.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Thanks to SharpSpring, we have been able to better align our sales and marketing efforts and automate many of our manual marketing processes. SharpSpring has helped us mature our marketing processes by being more strategic with campaigns and segmenting our list to be more targeted and personalized in our messaging. Instead of using multiple tools that don't talk to each other, we have one integrated tool that supports our marketing and sales teams.

  ### 26. We reach more people thanks to sharpspring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erick C. | Senior Director, Digital Marketing and Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Constant Contact Advanced Automation?**

I like that it integrates with social networks and with other programs that we already used previously as mailchimp, zoho crm and all google applications. It is also a very user friendly tool and its reminders make sure you don't overlook any activity. The management of sales opportunities is very easy to visualize, allowing me to see all the funnels I have in each sale, so I can solve it.

**What do you dislike about Constant Contact Advanced Automation?**

I was trying to create a landing page for our new promotions and it was quite a chore to do, due to the fact that there are many processes with many useless specifications that hinder the creation. In addition to its unattractive and not very customizable templates, which made my experience more chaotic. In the end I preferred to use another program for this task.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

We use this tool in the marketing department to perform daily activities in a faster and more automated way, such as sending emails to our customers, sending mass mailings for email marketing campaigns. It also allows us to perform other marketing strategies such as creating and optimizing blogs, and to know the data of our web pages, such as the amount of traffic coming in, etc.

  ### 27. A very powerful tool to provide 360º solutions to any client

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alba M. | SEO Specialist & Digital PR, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Constant Contact Advanced Automation?**

It's a very complete tool. It allows us to provide 360º solutions to any of our clients.

**What do you dislike about Constant Contact Advanced Automation?**

The usability could be improved, optimizing the steps to create certain flows and in the case of landings coming from created templates.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Makes it much easier to create flows for lead collection

  ### 28. SharpSpring is the best solution for Marketing Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rene S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2022

**What do you like best about Constant Contact Advanced Automation?**

We have implemented SharpSpring for our clients and are using it ourselves for Marketing Automation, emailmarketing and social media marketing. Our clients are very pleased for the way we create leads for them. SharpSpring gives a lot of insight in the way leads are generated and we use the automation tool also for cross selling and stay in touch with existing customers. Before SharpSpring we looked in to  both HubSpot and Infusionsoft but SharpSpring is the best solution for us. Worth every penny and more.

**What do you dislike about Constant Contact Advanced Automation?**

Social media monitoring could be better. For the rest is this a top product.

**Recommendations to others considering Constant Contact Advanced Automation:**

Before SharpSpring we looked in to  both HubSpot and Infusionsoft but SharpSpring is the best solution for us. Worth every penny and more.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

SharpSpring is best for clients who want to generate lots of leads and convert them to clients. If you look for a complete solution for marketing automation, social media, emailmarketing, Google Ads and a CRM, this is the go to solution.

  ### 29. Sharpspring is one of the best CRM's and Automated Marketing Platforms I have ever used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawn C. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Constant Contact Advanced Automation?**

I started using Sharpspring when it first came out and was a Silver Level Partner eventually my company was a Gold Level Partner, and my favorite part was the API

**What do you dislike about Constant Contact Advanced Automation?**

Some of the newer features that made my custom code useless kinda sucked because I couldn't sell the same code to multiple clients

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Sharpspring is a great customer relations management system, which allows you to track the customer and once they fill in a form you can use JS or PHP to really track the customer

  ### 30. Great live support - terrible everything else

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2022

**What do you like best about Constant Contact Advanced Automation?**

Live support was a blessing - their team is very good at answering questions

**What do you dislike about Constant Contact Advanced Automation?**

Email and landing page builder is terrible. SS is very contact-based - most b2b operate by account basis not by contact basis.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Contact management, lead generation, account pipeline tracking

**Official Response from RJ McLaughlin:**

> Hello, thank you for taking the time to review SharpSpring from Constant Contact. While we're thrilled to hear that our support team has been helpful during your experience, we're disappointed that our tools did not meet your expectations. Our goal at SharpSpring is to provide powerful marketing automation tools that are intuitive for all of our users, and we're constantly improving our products to make that happen. If you'd like to share more in-depth feedback on how to improve the usability of our email and landing page builders, please email us at feedback[at]sharpspring.com.

Appreciatively,
RJ and the SharpSpring from Constant Contact team

  ### 31. Sharpspring

**Rating:** 1.0/5.0 stars

**Reviewed by:** Laura B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about Constant Contact Advanced Automation?**

Initially, it was a good fit for my agency because it had reseller accounts, and I could put my clients on it. We liked that initially, even though it was a little clunky to use, we could get it to do what we needed for CRM, email, and automation for our clients.

**What do you dislike about Constant Contact Advanced Automation?**

As we got several years into using it, the less intuitive parts of the system were not working well for us or our clients, and we started to look elsewhere for the money we were spending on it.

**Recommendations to others considering Constant Contact Advanced Automation:**

It's a fine platform, however I might consider alternatives now that so many exist.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

It was a good initial alternative to Hubspot and Keap, due to pricing and nearly equivalent features. As time went on though, we felt that the platform we eventually moved to (Active Campaign) had surpassed it in capability and ease of use.

  ### 32. Does everything other enterprise marketing platforms do (and more).

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Constant Contact Advanced Automation?**

The SharpSpring platform is robust, with functionality comparable to the leading Enterprise MA platforms. But it also includes strong logic and allows data to be brought in from outside the platform.

**What do you dislike about Constant Contact Advanced Automation?**

There are a few features that I think could be more plug-and-play.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

They're improving reporting and, from what I understand, also some functionality around the CRM.

  ### 33. The Best All in One CRM to Track Visitors, Leads and Opportunites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmin T. | Web Program, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Constant Contact Advanced Automation?**

We have been using SharpSpring for several years and we are still very satisfied with the platform. 

Best Quality Price for : Track Visitors, Create Automation Campaign, Track Leads, Track Opportunites and create Sales Report!

In addition, in the last year the support has become super fast and efficient!

I have used a dozen CRM and it is really the best

The platform evolves every month!

**What do you dislike about Constant Contact Advanced Automation?**

The only little thing I like less (and I know SharpSpring is working on improving this) is the email campaigns. It is not as beautiful and effective as other CRM

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

It's much easier to see life of lead of a visitor. I love that we are able to track our email into the CRM so we don't have to copy / past all communications. That's a really nice feature!

  ### 34. A complete Marketing Automation platform with excellent automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johan B. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2020

**What do you like best about Constant Contact Advanced Automation?**

The platform is powerful and easy to use. It includes everything you need to build modern inbound marketing solutions that converts anonymous visitors into warm leads and buying customers. Also important to mention is that the platform is continualy developped and that the SharpSpring support is both fast and very service minded.

**What do you dislike about Constant Contact Advanced Automation?**

Visitor ID data for Europe need to be improved.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

The platform is a perfect tool if you want to build nice looking forms to convert visitors and nurture them into warm leads for your sales reps. The platform also includes an easy to use CRM system fully integrated with the marketing module. This integration is both powerful and valuable and simplifies for both the Sales and Marketing department.

  ### 35. SharpSpring is on Par with the Big Names at a Fraction of the Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlie V. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Constant Contact Advanced Automation?**

The most helpful component of SharpSpring is the ability to load all of your marketing media in the platform, including digital ads, and gain granular lead scoring capability. Our ability to track unique users from website to social content to YouTube channel and email click-through gives us deeper insight into our prospects' interests.

**What do you dislike about Constant Contact Advanced Automation?**

The least appealing part of SharpSpring is its email builder. Design options are somewhat limited, though I expect changes soon due to their acquisition by Constant Contact.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

SharpSpring is at the center of our marketing, prospecting and business development efforts. Tracking media and salespeople is essential to know what is working and what needs some fine tuning.

  ### 36. The Sharp Springs platform allows you to manage all of your day to day business needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracey H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Constant Contact Advanced Automation?**

All the different functions and opportunities. 
All the support that Sharp Spring makes available, whether it is in a Virtual Classroom, a Chat, with articles or through email. They are available at all times and will take the time to walk you through a problem or offer suggestions on how to better approach an idea.

**What do you dislike about Constant Contact Advanced Automation?**

I'm new to the platform so this may just be new user issues,  but some of the editing takes more time than I would like.

**Recommendations to others considering Constant Contact Advanced Automation:**

I would recommend that if you are going to use the Sharp Spring Platform, take the Virtual Classes. They are a huge help in understanding how all the platform pieces fit together and how you can make them work for your business.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Through the Campaign building capabilities we have been able to reach and track the interests of all of our leads. This enables us to communicate with them on the topics and products that interest them the most,  instead of simply cold calling we now have subject matter to discuss.

  ### 37. Comprehensive for a SME

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sangeeta K. | Vice President - Digital Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Constant Contact Advanced Automation?**

It integrates emails with CRM.
This platform ensures that marketing and sales can have an integrated approach. 
Though it can be integrated with several tools we use it as stand-alone.

**What do you dislike about Constant Contact Advanced Automation?**

There is a learning curve. 
The interface is complex.
Once you get a hold of it then it's easy to navigate.
If they could make the interface less complex this software would totally rock.

**Recommendations to others considering Constant Contact Advanced Automation:**

It takes time to understand the features and interface. It has a learning curve but once you get hold of it the features are impressive for small businesses.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

We have reporting problems and SharpSpring is trying to resolve them.
It has a good support system that responds instantly. 
The lead score feature helps us identify hot leads.

  ### 38. Sell You One Thing, Deliver Another

**Rating:** 0.5/5.0 stars

**Reviewed by:** Jeff G. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2020

**What do you like best about Constant Contact Advanced Automation?**

I will say that SharpSpring's customer service is amazing. I had to make 148 help tickets and had a pleasant conversation with every single rep I encountered.

**What do you dislike about Constant Contact Advanced Automation?**

The platform has email delivery problems and lacks key components that make it effective. Essentially we found it to be more efficient to go back to our old marketing stack. I had to call for help because the system wasn't intuitive...I soon became an expert at finding work arounds to the platform's limitations. Of course that took 148 help tickets.

**Recommendations to others considering Constant Contact Advanced Automation:**

Don't consider SharpSpring, you're just wasting your money.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

I'm no longer using SharpSpring because it doesn't solve problems...it actually creates them. I attempted to streamline our marketing stack using them. This would have allowed us to have all things related to CRM and Marketing Automation under one roof.  That is what we were told upon purchasing the product. What we got was a marketing automation platform with a CRM component with limited functionality. 

The benefits? The benefits we realized was that we lost $250,000.00 and had to fire 3 people. We also lost our biggest client. 

Basically...go with Hubspot, Marketo, or any other service. If you go with SharpSpring, you're wasting your money.

**Official Response from Lisa Rios:**

> Hi Jeff,

Thank you for taking the time to share your experience with SharpSpring. While we’re happy to hear about your experience with our customer service team, we hate to hear that you had a negative experience with the platform. We never take losing a partner lightly. Your account manager reached out to you and we truly appreciate the feedback you shared. We will use your feedback to continue to improve our resources for our agency partners. If you'd be open to sharing any additional feedback please email us at feedback@sharpspring.com.

Wishing you the best,
Lisa

  ### 39. The best tool for marketing process automation, it makes our lives easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ramsay L. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about Constant Contact Advanced Automation?**

One of the things I like the most about SharpSpring is its email generator, it is one of the most robust and easy-to-use email generators out there. Moreover, the interface of this software is nice and easy to navigate. Within my organization, it has been instrumental in allowing me to automate marketing processes, open a new communication opportunity through email, get campaign information and email statistics and much more.

**What do you dislike about Constant Contact Advanced Automation?**

I find email automation to be useful but also very difficult to set up; other than that there is nothing I don't like about this software.

**Recommendations to others considering Constant Contact Advanced Automation:**

It is a great marketing alternative, especially for small and medium businesses; it is robust, easy to use, has an easy-to-understand interface and has useful features that make life easier for teams while bringing them closer to customers. Highly recommended.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

SharpSpring has many automation and tracking capabilities that have made our lives much easier. On the one hand, there is the marketing process automation that with practice become easier to set up and save a significant amount of time and energy; we also have a very easy to use email generator and email statistics that allow us to have more accurate overviews of open and click-through rates; on the other hand, we also have the contact manager that is customizable and is of great help for sales teams, customer success, among others.

  ### 40. One stop shop for marketing automation and CRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul V. | Co-Founder - ProShop, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2020

**What do you like best about Constant Contact Advanced Automation?**

It does so much stuff! And they are always coming out with new features. Just last week they introduced website chat tools.  We can get rid of another software and it'll be more integrated than ever.  It really seems like they're working hard on making their system better all the time.

It's deeply feature rich and allows us to customize so many things.

**What do you dislike about Constant Contact Advanced Automation?**

A bit overwhelming and sometimes there are some buggy things or dumb things. But they seem pretty responsive to fix them.  We had to use Zapier to get some of the integrations working with Acuity Scheduling and our website.  There aren't as many integrations as HubSpot for example.

We do wish there were more integrations so we don't need to use Zapier as much

**Recommendations to others considering Constant Contact Advanced Automation:**

It's better value than Hubspot and getting better all the time too.  They were more flexible with the terms which was nice because it's a bit nerve racking to pay for an entire year at once when you aren't certain that you'll love the system.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Much better handle on all our inbound leads, funnel, and opportunities.  Making our customer experience better.  We are shortening our sales cycle and closing more deals with the same people.

  ### 41. My experience with SharpSpring has been very positive so far.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2022

**What do you like best about Constant Contact Advanced Automation?**

The part of SharpSpring that I like best is the support. I am someone who likes to learn things through trial and error, and this can lead to many questions. The SharpSpring support team has been extremely helpful in providing useful and efficient responses to all of my outreach.

**What do you dislike about Constant Contact Advanced Automation?**

One thing I think SharpSpring could improve on is its email builder. There are many very helpful capabilities in the builder, but that is where I have encountered most of my issues. Things like formatting limitations and minor quality of life issues.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

The main problem that SharpSpring is solving for our team is standardizing our workflow and tracking. We do not have a typical sales outreach model, but SharpSpring will allow us to properly track and assign tasks to our team members.

  ### 42. Easily the worst marketing platform I've ever used

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Constant Contact Advanced Automation?**

Good pipeline visualizer and relatively easy-to-use sales CRM. That's where the good ends.

**What do you dislike about Constant Contact Advanced Automation?**

Where to start....

- Nonsensical automation logic. Makes you jump through hoops to do the simplest things like if/then logic. 
- Broken attribution. 
- Frequent spam and deliverability issues. 10-20% higher bounce rate with the same list when ran on Sharpspring vs ActiveCampaign and Mailchimp.
- Absolutely useless customer support that knows less about that platform than the average power user.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

It was meant to be an intro CRM/marketing automation platform for our clients and ended up being a huge mistake.

**Official Response from RJ McLaughlin:**

> Hi there,

Thanks for leaving a review of SharpSpring, we appreciate all of the feedback you’ve given us. We’re always looking to improve our product, support, and overall customer experience, and we’d love to learn where we can get better in the interactions you’ve had with our product and team. If you’d like, please reach out to feedback@sharpspring.com with more info on your experience and our team will work with you to make SharpSpring better.

Appreciatively, The SharpSpring Team

  ### 43. Limited CRM and API

**Rating:** 0.0/5.0 stars

**Reviewed by:** Nathan N. | Senior Digital Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Constant Contact Advanced Automation?**

It's cheaper than most platforms but at a cost of functionality

**What do you dislike about Constant Contact Advanced Automation?**

Very lack lustered in terms of functionality and API usage.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

CRM, Email Marketing, Automation, Lead Gen.

  ### 44. Best Automation and CRM integrated Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vinícius I. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about Constant Contact Advanced Automation?**

The integration between Marketing & Sales and several automation of emails, landing pages and task.

**What do you dislike about Constant Contact Advanced Automation?**

Lack of Whatsapp integration and easy and simple dashboards with big numbers.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Sales Workflows, marketing automation, lead scoring, Data base segmentation.

  ### 45. Sharpspring is a must have for any company looking to do next level Email Marketing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jurgen T. | Customer Success Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about Constant Contact Advanced Automation?**

I love using the email marketing capabilities of Sharpspring and love how easy it is to build emailers and landing pages.

**What do you dislike about Constant Contact Advanced Automation?**

The learning curve of using the platform is a bit steeper than competitor products but Sharpspring is more extensive in capabilities!

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

The ability to track and convert leads has increased our ROI and allowed us to capture more leads that used to fall out in the middle of the funnel.

  ### 46. SharpSpring, marketing and sales at its best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2019

**What do you like best about Constant Contact Advanced Automation?**

SharpSpring is a marketing and sales platform on which marketing and sales can plan, execute and evaluate all of their actions. It is a highly user-friendly platform. Easy to work with! And that is exactly its main USP. Next to a lot of easy to use functions, like social media, retargeting etc

**What do you dislike about Constant Contact Advanced Automation?**

No dislikes. SharpSpring has been redeveloped on a different platform to make future developments possible and easier to create. The feature request option is helping to bring in the customer requirements

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

-One application instead of using many like hootsuite, google analytics, mailchimp, crm etc. 
- complete overview of marketing and sales. Easy to manage
- Clear ROI on marketing and campaigns

  ### 47. Excellent, fully integrated tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wayne I. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about Constant Contact Advanced Automation?**

My favorite feature with SharpSpring is the "Life if the Lead" feature. It allows me to see every interaction That my prospect has with my firm.

**What do you dislike about Constant Contact Advanced Automation?**

I'd like to see SharpSpring include a mobile version for non-Apple users

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

Currently, SharpSpring is helping us to close a couple of deals.

  ### 48. Simply the best Marketing Automation platform for the money!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy F. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Constant Contact Advanced Automation?**

What we have enjoyed most about SharpSpring is that it offers comparable functionality of higher-end systems on the market, but for far less cost. The support is excellent and the fact that they are agency-centric has been a huge plus!

**What do you dislike about Constant Contact Advanced Automation?**

We haven't experienced anything negative in working with SharpSpring and their technology over the past 4-5 years. It has been a great fit for our agency and our clients.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

We needed a robust marketing automation tool for all our clients that is affordable, flexible, and continually improving. SharpSpring delivers on these needs.

  ### 49. The CRM platform best suited for small and medium-sized businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica G. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about Constant Contact Advanced Automation?**

One of the things I like most about this CRM is how highly customizable it is. It's potential to allow me to more adequately and efficiently manage our lead database and better partner with customers. SharpSpring is incredibly easy to use, so very little training is needed, and it's also great for advertising, email usage, customer tracking, contact pages, marketing task automation, and much more within the same environment. It's fantastic.

**What do you dislike about Constant Contact Advanced Automation?**

What I liked least about SharpSpring is that their landing page builder is pretty basic, and the email design lacks a bit of consistency.

**Recommendations to others considering Constant Contact Advanced Automation:**

SharpSpring is an excellent alternative to automate marketing for small and medium businesses. It integrates many basic and advanced features needed to ensure the most encouraging results in business management for the market. It has an excellent customer support team. Recommended.

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

SharpSping has made our daily lives easier by handling many processes related to advertising, marketing, and CRM much easier and faster than before. It has helped us devise good strategies to attract leads, market, expand our brand reach and solve sales funnel problems.

  ### 50. The last review you need to read before you choose your CRM.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rafael E. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Constant Contact Advanced Automation?**

Looking all around the market, you will find sharpspring, with a slightly different business model that can make some eye turn but after you understand you will love it.

The fact that you can buy directly from agencies that know the product and already know your objectives and product, is brilliant since no one will understand more your client than their selves and you that is emerging on his market, some platform forces you to buy their onboarding package that in the end, you don't leave with much.

A platform with that many features on the begging can be a little overwhelming, but with time, you understand the reason for each feature.

I use them for lead management, campaign, sales pipeline, and don't feel that i am using their potential 100% already

**What do you dislike about Constant Contact Advanced Automation?**

the learning curve needed for the platform, all platform have their learning curve, but once you pass it, this service is awesome!

**What problems is Constant Contact Advanced Automation solving and how is that benefiting you?**

They help me understand where my leads are coming from, which campaign is been effective, with those leads are buying and how my commercial team is dealing with the leads and opportunities, and just by this month, we started to make our customer journey into the platform so we have also our CS on board.


## Constant Contact Advanced Automation Discussions
  - [What is the best way you&#39;ve found for selling marketing automation/CRM services to prospects/clients?](https://www.g2.com/discussions/24841-what-is-the-best-way-you-ve-found-for-selling-marketing-automation-crm-services-to-prospects-clients) - 6 comments, 3 upvotes
  - [How do you use personas to better serve your clients?](https://www.g2.com/discussions/13735-how-do-you-use-personas-to-better-serve-your-clients) - 2 comments, 2 upvotes
  - [Who is in Charge of Fixing SharpSpring&#39;s Data Integrity Issues?](https://www.g2.com/discussions/13261-who-is-in-charge-of-fixing-sharpspring-s-data-integrity-issues) - 1 comment, 2 upvotes
  - [What agency benefits does SharpSpring provide?](https://www.g2.com/discussions/what-agency-benefits-does-sharpspring-provide) - 1 comment, 2 upvotes
  - [How long does it take to onboard?](https://www.g2.com/discussions/how-long-does-it-take-to-onboard) - 1 comment, 2 upvotes

- [View Constant Contact Advanced Automation pricing details and edition comparison](https://www.g2.com/products/constant-contact-advanced-automation/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-05+18%3A54%3A55+-0500&secure%5Bsession_id%5D=effb9f51-0d56-405d-b101-579004c0fe9c&secure%5Btoken%5D=b837ffca397a9a86dbf54eb868ffd2bdc7f340d61533673a312dce918edca4f2&format=llm_user)
## Constant Contact Advanced Automation Integrations
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Constant Contact Advanced Automation Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Desktop Integration
- Product & Price List Management
- Contract/License Management

**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

****
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization
- Conversion Rate Optimization
- Multivariate Testing

**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Templates**
- Text and Themes
- Proofing
- Mobile Responsive

**Attribution Modeling**
- Single-Touch Attribution
- Multi-Touch Attribution
- Algorithmic Attribution
- Cross-Device Attribution
- Offline Attribution
- Cross Channel Attribution

**Content & Collaboration**
- Content Calendar
- Content Library
- Users and Permissions
- Content Creation
- Image Library

**Platform Basics**
- Dynamic Segmentation
- Journey Optimization

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library
- Email Templates

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design
- Forms Creation & Design

**Agentic AI - Visitor Identification**
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration

**Agentic AI - Attribution**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- CRM Integration

****
- Conversion Rate Optimization
- SEO Management
- Drag & Drop
- Visual Analytics
- API
- Surveys & Feedback
- Data Import/Export
- Reporting & Statistics
- Real-Time Reporting
- Customizable Templates
- Real-Time Data
- A/B Testing
- Screen Activity Recording
- Site Search Tracking
- Trend Analysis
- Visitor Tracking
- Customer Segmentation
- Engagement Tracking
- Activity Tracking
- Sales Trend Analysis
- Funnel Analysis
- Widgets
- Alerts/Escalation
- Real-Time Analytics
- Heatmaps
- Search/Filter
- Conversion Tracking
- Reporting/Analytics
- Referral Tracking
- Real-Time Monitoring
- Generative AI
- Data Visualization
- Behavior Tracking
- Keyword Tracking
- Pageview Tracking
- Customizable Reports
- Charting
- Visualization
- Activity Dashboard
- Real-Time Notifications
- Access Controls/Permissions
- Time on Site Tracking
- Web Traffic Reporting
- Monitoring
- Tagging
- Dashboard Creation
- Campaign Management
- Campaign Analytics
- Customizable Branding
- Alerts/Notifications
- User Interaction Tracking
- AI Copilot
- Customer Journey Mapping
- Goal Setting/Tracking
- Multiple Site Management
- Website Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration
- Third-Party Integrations
- Real-Time Data
- Social Marketing
- Email Marketing
- Multi-Channel Marketing
- Conversion Tracking
- ROI Tracking
- Activity Tracking
- Engagement Tracking
- Campaign Segmentation
- Search Marketing
- SMS Marketing
- Website Visitor Tracking

**Social Management**
- Social Publishing
- Social Ads
- Campaign Planning
- Hashtag Capabilites
- Multi-Campaign
- Customer Engagement
- Automated Publishing

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Marketing Distribution**
- Segmentation 
- Personalized Messaging 
- Website Personalization 
- Email Campaigns 
- Digital Advertising
- Direct Mail

**Marketing Operations**
- ROI Tracking
- Data Collection
- Customer Insights
- Multi-User Access
- Multi-Channel Data Collection
- Engagement Tracking
- Keyword Tracking
- Behavior Tracking
- Campaign Tracking
- Conversion Tracking
- SEO Management
- Tag Management
- Real-Time Data
- Activity Tracking
- Click Tracking
- Contact Management
- Content Management
- Lead Management
- Email Management
- Campaign Management
- Channel Management
- Template Management
- Workflow Management

**Edit**
- Pre-Made
- Build
- HTML

**Marketing**
- B2B Attribution
- B2C Attribution
- Marketing Channels
- Integrations
- Social Media Integration

**Platform Data**
- Journey Reporting
- Trends Reporting
- Dashboards
- Advanced Data Filtering

**Page Optimization**
- Mobile Responsive
- Web Analytics
- SEO
- Real-Time Analytics
- Campaign Analytics
- Reporting/Analytics

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms
- Customizable Forms
- Real-Time Notifications
- Alerts/Notifications

****
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- Customizable Branding
- SSL Security
- API
- Document Management
- Document Storage
- Collaboration Tools
- Data Capture and Transfer
- Autofill
- Multi-Channel Distribution
- Convert to PDF
- Customizable Templates
- Media Library
- Generative AI
- Full Text Search
- Surveys & Feedback
- Data Import/Export
- Forms Management
- Electronic Signature
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Template Management
- Mobile Access

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting
- Campaign Management
- Workflow Management
- Template Management

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Budgeting/Forecasting
- Correlation Analysis
- Competitive Analysis
- Sales Trend Analysis
- Statistical Analysis

**Campaign Planning**
- Strategy Mapping 
- Prioritized Accounts 
- Trending Accounts 
- Sales Activation

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Reporting**
- Dashboards
- Data Visualizations
- Custom Reporting

**Platform Additional Functionality**
- Journey Mapping
- Integrations
- Automated Alerts

**Integrations**
- E-Commerce Integration
- Email Marketing Integration
- Domain Integration
- Social Media Integration
- Multi-Channel Marketing

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

****
- AI/Machine Learning
- Multi-Channel Management
- Multi-Campaign
- Campaign Segmentation
- Channel Management
- Advertising Management
- Reporting/Analytics
- Campaign Planning
- Customer Activity Tracking
- Performance Metrics
- Conversion Tracking
- API
- Data Import/Export
- Campaign Management
- Generative AI
- A/B Testing
- Customer Journey Mapping
- Affiliate Management
- Predictive Analytics
- Monitoring
- AI Copilot
- Lead Capture
- CRM
- Audience Targeting
- Attribution Modeling
- ROI Tracking
- Conversion Rate Optimization
- Alerts/Notifications
- Lead Management
- Campaign Analytics
- Visitor Tracking
- Customer Segmentation
- Customizable Reports
- Dashboard Creation
- Website Analytics
- Engagement Tracking
- Lead Qualification
- Behavior Tracking

****
- Customizable Reports
- Campaign Management
- Customizable Branding
- Social Advertising
- Filtering
- Approval Process Control
- Keyword Tracking
- Tagging
- Activity Dashboard
- Calendar Management
- Workflow Management
- Post Scheduling
- Alerts/Notifications
- Trend Analysis
- API
- Data Visualization
- Sentiment Analysis
- AI Copilot
- Social Promotion
- @mentions
- Social Media Monitoring
- Generative AI
- Engagement Tracking
- Collaboration Tools
- Brand Tracking
- Drag & Drop
- Commenting/Notes
- Content Management
- Template Management

**Mobile & Social**
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising
- Drip Campaigns
- Multi-Campaign

**Sales Management**
- Live Pipeline Management
- Activity Tracking
- Predictive Analytics
- Visual Analytics
- Task Management
- Contact Management
- Lead Management
- Opportunity Management
- Workflow Management

**Campaign Activity**
- Campaign Insights
- Reports and Dashboards
- Campaign Stickiness
- Multichannel Tracking
- Brand Optimization
- Predictive Analytics
- Multi-Campaign
- Campaign Analytics
- Website Analytics
- Conversion Rate Optimization
- Drip Campaigns
- Visual Analytics
- Real-Time Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- Generative AI
- Lead Generation

**Agentic AI - Customer Journey Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Marketing Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration

****
- Dynamic Modeling
- Lead Qualification
- Lead Capture
- Real-Time Reporting
- Contact Database
- API
- Reporting & Statistics
- Role-Based Permissions
- Collaboration Tools
- Dashboard Creation
- Modeling & Simulation
- Exception Reporting
- Generative AI
- Sales Reports
- Performance Metrics
- "What If" Scenarios
- Customizable Reports
- Data Import/Export
- AI Copilot
- Graphical Data Presentation
- Drag & Drop
- Access Controls/Permissions
- Alerts/Notifications
- Business Process Control
- Multi-Currency
- Pipeline Reports

****
- Event Marketing
- Social Promotion
- Multi-Channel Marketing
- Generative AI
- Data Import/Export
- Lead Generation
- Campaign Segmentation
- Customizable Forms
- Reporting & Statistics
- Monitoring
- AI Copilot
- Customizable Templates
- Email Templates
- Web Forms
- Lead Capture
- Customizable Branding
- Real-Time Reporting
- Campaign Planning
- A/B Testing
- CRM
- Customer Segmentation
- Campaign Scheduling
- Alerts/Notifications
- Autoresponders
- Drag & Drop
- Event Triggered Actions
- Email Marketing
- API
- Customizable Fields
- Contact Database
- Data Visualization
- Ad hoc Reporting
- Performance Metrics
- Data Source Connectors
- Search/Filter
- Multi-Channel Attribution
- Customer Journey Mapping
- KPI Monitoring
- Cohort Analysis

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Document & Content Mgmt.
- Performance and Reliability
- Mobile Access
- Lead Generation

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics
- Behavior Analytics
- Real-Time Analytics
- Campaign Analytics
- Website Analytics
- Visual Analytics
- Sales Analytics

**Integrations**
- Ad Network Integrations 
- Buyer Intent Data Integration
- Marketing Automation Integration
- CRM Integration

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

****
- Campaign Segmentation
- Form Builder
- Contact Management
- Website Management
- API
- Drip Campaigns
- Email Marketing
- Event Triggered Actions
- Website Publishing Options
- Engagement Tracking
- Email Management
- Customizable Branding
- Template Management
- Conversion Rate Optimization
- Alerts/Notifications
- Customizable Forms
- SEO Management
- Real Time Editing
- Conversion Tracking
- Campaign Management
- Forms Management
- Widgets
- Lead Management
- Customizable Fields
- Activity Dashboard
- Autoresponders
- WYSIWYG Editor
- CRM
- Activity Tracking
- Design Management
- Content Management
- Responsive Web Design
- Reporting & Statistics
- Lead Capture
- AI Copilot
- Customer Segmentation
- Web Forms

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation
- Lead Generation
- Content Management
- Lead Management
- List Management
- Mobile Access

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Campaign Planning

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Social Media Integration

****
- Social Promotion
- Customizable Branding
- Monitoring
- CRM
- Reporting & Statistics
- Live Chat
- Customer Journey Mapping
- Generative AI
- Mass Texting
- Drag & Drop
- Email Templates
- Automated Scheduling
- Campaign Scheduling
- AI Copilot
- Social Media Monitoring
- Activity Dashboard
- Lead Capture
- Customizable Templates
- Marketing Automation
- Event Triggered Actions
- Marketing Calendar
- Customizable CTAs
- Multi-Channel Communication
- Data Import/Export
- Lead Qualification

****
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting

## Top Constant Contact Advanced Automation Alternatives
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