--- title: Constant Contact Advanced Automation Reviews meta_title: 'Constant Contact Advanced Automation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 960 reviews by the users' company size, role or industry to find out how Constant Contact Advanced Automation works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 960 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Constant Contact Advanced Automation Reviews **Vendor:** Constant Contact **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 960 ## About Constant Contact Advanced Automation Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your audience. Our powerful digital marketing platform helps you be more efficient with your marketing so you can focus on your building your business. Engage Your Audience where They are with Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. Our Campaign Builder tool will help you launch a multi-channel campaign across email, social, and SMS to help you achieve your goals. Get Started Fast With Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to help you send timely SMS and email messages. Easily Manage Your Contacts - Manage customer segments automatically using customer tags. Then, trigger automations based on how customers engage with your businesses. Automate Your Messaging - Deliver timely, relevant content with SMS and email marketing automation using our drag-and-drop Automation Path Builder. Make sure that your audience receives the right message, at the right time: automatically. Learn more at www.constantcontact.com ## Constant Contact Advanced Automation Pros & Cons **What users like:** - Users appreciate the **ease of use** of Constant Contact Advanced Automation, making email marketing simple and efficient. (49 reviews) - Users appreciate the **automatic posting and email automation** features of Constant Contact, streamlining their workflow efficiently. (35 reviews) - Users love the **automation features** of Constant Contact, making email management effortless during busy times. (31 reviews) - Users find the **time-saving automation** of Constant Contact invaluable for managing email sequences effortlessly. (27 reviews) - Users appreciate the **advanced automation tools** for seamless cold outreach and effective lead nurturing. (25 reviews) - Users find Constant Contact's advanced automation to be **easy to create** personalized campaigns, even without technical skills. (25 reviews) - Easy Setup (24 reviews) - Automations (22 reviews) - Automation Efficiency (21 reviews) - Intuitive (20 reviews) **What users dislike:** - Users find that the **limited customization** options hinder their ability to fully tailor the automation features. (21 reviews) - Users express frustration with the **missing features** in Constant Contact's Advanced Automation, impacting customization and editing capabilities. (20 reviews) - Users find the **limited features** of Constant Contact Advanced Automation restrict workflow customization and deeper analytics. (19 reviews) - Users find the **automation issues** in Constant Contact Advanced Automation hinder effective workflow management and limit functionality. (9 reviews) - Users experience **editing issues** with Constant Contact, facing frustration from glitches and limited customization options. (9 reviews) - Layout Issues (9 reviews) - Limited Options (9 reviews) - Users find **template issues** frustrating, noting the lack of options and slow loading times hinder efficiency. (9 reviews) - Users face **email issues** with limited automation and customization options, making workflow creation challenging for nonprofits. (8 reviews) - Users find it challenging to manage **email performance reports** and often face difficulties with email templates and automation. (8 reviews) ## Constant Contact Advanced Automation Reviews ### 1. Good Service and cost effective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Constant Contact Advanced Automation?** The layouts are the best feature for us. **What do you dislike about Constant Contact Advanced Automation?** The inability to showcase the day of the event stand-alone when using the tool as an event registration portal. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It allows for robust email marketing options and keeping the newsletter on-brand is very important. ### 2. Things that would make me happy **Rating:** 3.5/5.0 stars **Reviewed by:** Dr. Michelle V. | Adjunct Clinical Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** I love getting the reports te: opens and clicks I like that it's easy to subscribe and unsubscribe **What do you dislike about Constant Contact Advanced Automation?** The reason I chose to write this review is because I have a very specific desire. Not being able to automate a recurring email has been very painful. My last Contact management software allowed this. I have a class and a zoom link goes out every Saturday, same same link. Same group of people. These have to be done by hand and Errors happen. This causes a lot of stress. I consider this a highly undesirable aspect of constant contacts technology. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** See above. Also editing in constant contact is not user-friendly. Cut and paste, etc. I edit it in Google Docs and then upload. ### 3. Constant Contact Automation For Small Business BHL **Rating:** 3.5/5.0 stars **Reviewed by:** Mason E. | Office Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** The UI is very user friendly! They make automation and workflows simple and easy for non experienced users. **What do you dislike about Constant Contact Advanced Automation?** The pricing has gone up quite a bit over the years. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It handles simple automations needed for client birthdays, milestones, reminders, etc. ### 4. It's easy to use and reuses designs, but search and image uploads are problematic **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** I like how easy it is to reuse old designs. It's also pretty user-friendly. And the two-factor authentication is a great security feature. **What do you dislike about Constant Contact Advanced Automation?** It's quite frustrating that you can't sort search results by date. It's kind of buggy for photos, I often have trouble uploading images. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It helps us contact 8,000 memberes with ease. I used to use a single computer to do it and it would take hours to send out that many emails. ### 5. Does what it needs to do. Tokenization and logic are lacking. **Rating:** 3.5/5.0 stars **Reviewed by:** Zvi P. | Director of Marketing, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** It is easy to create simple emails and lists. **What do you dislike about Constant Contact Advanced Automation?** Dated tokenization and dynamic field options. No ability to tokenize links to send patients. No ability to set dynamic fields to "does not equal". No ability to save specific rows or design elements, only whole emails. The SMS is useless. Manual Opt-in should not be required if we are noting that in other systems. The very need for SMS is that we do not have email addresses for most of our contacts. The need to get opt-in via email is self-defeating, circular, and less than useless. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Getting large volumes of emails out to our contacts. HIPAA compliance through BAA. ### 6. Ridgefield Playhouse Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** Over the amount of time we've been using constant contact, it's been very helpful in remaining effecient. All of constant contact's features have been easy to use and keep functional. **What do you dislike about Constant Contact Advanced Automation?** Recently, automation has become harder to use. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I started at the playhouse after all of our automations were set up but as a user I enjoy the ease advanced automation gives me in work. ### 7. Constant Contact Advanced Automation Review **Rating:** 4.0/5.0 stars **Reviewed by:** Angelmarie K. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** I enjoy the different features such as conditional splits. **What do you dislike about Constant Contact Advanced Automation?** It would be nice to have individual reporting on the different cohorts sent on one automation instead of grouping all the data together. We would also benefit from adding more options for conditional splits. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Saves us time and resources. With an API integration we can pull the human out of the process for many of our marketing outlets. ### 8. Best Email Campaign Platform with Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Constant Contact Advanced Automation?** I have tried many email campaign platforms, and constant contact is my favorite. The ability to integrate your e-commerce portal and set up unlimited automations is so useful for a variety of tasks. **What do you dislike about Constant Contact Advanced Automation?** NA - There is not a single function that I dislike **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It is an all in one social media and marketing platform for me that saves time and allows me to do a variety of different tasks for my job. ### 9. Great to Email Flyers, Newsletters, Etc. to Large Audiences **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** I uploaded many lists that will have duplicate names entered on multiple lists. I like that Constant Contact Advanced will catch those for me. I also like that it is very easy to upload/edit flyers, newsletters, etc. Probably one of my favorite features is that I can send a test email to myself and a few others before we send it out to the masses. **What do you dislike about Constant Contact Advanced Automation?** I can't think of any complaints. We use it quite often. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Makes it very easy for mass communication. For me, this is mainly for invitations and flyers. ### 10. We love using Constant Contact for all of our email marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Multimedia Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact makes creating emails for marketing very easy. Their templates and user interface are easy to work with and we can upload our images into the emails which is very helpful! Customer support has always been readily available if we have any questions and the software is so good, we frequently send out emails as much as twice a week to our clients. Again, the ease of integration with graphics from our website products makes the implementation of Constant Contact in our marketing truly essential. **What do you dislike about Constant Contact Advanced Automation?** We currently have nothing to dislike about Constant Contact or the CRM Platform. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** By using Constant Contact, we can internally create email marketing campaigns for our customers without using an outside agency. That is a huge benefit and cost-saving advantage for us. **Official Response from RJ McLaughlin:** > Wow! Thank you so much for the kind words and the review, David! ### 11. YOUR business needs this **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2025 **What do you like best about Constant Contact Advanced Automation?** We all need to streamline to grow - this provides that growth opportunity. **What do you dislike about Constant Contact Advanced Automation?** The learning curve can be hard. Most of us do not have patience to learn. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It provides me with contact to all my connections and database. The reports if read and used provide feedback on what my audience is loving. ### 12. Make your job easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Constant Contact Advanced Automation?** Wish I had started this sooner. It’s very helpful for quick responses. **What do you dislike about Constant Contact Advanced Automation?** There wasn’t much that I didn’t like. I am still getting to k is the application . **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant contact is help me stay engaged with my clients. ### 13. Efficient and beginner friendly software **Rating:** 5.0/5.0 stars **Reviewed by:** paul g. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** Easy to use editing and wide variety of templates. Fast and reliable customer support **What do you dislike about Constant Contact Advanced Automation?** Sometimes the editor has some errors when I am trying to write an email and I have to start over again or re-edit my work. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Helping me to keep in contact with my customers and build a relationship through emails with my audience **Official Response from RJ McLaughlin:** > Hi Paul, thank you for the five star review! I'm sorry to hear you're having some issues with the editor. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any additional information you can provide about the error you're seeing and we will investigate. ### 14. Excellent Product and Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rick M. | City Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact is a great way to reach out constituents and residents with the latest news and information. **What do you dislike about Constant Contact Advanced Automation?** Creating the template for the weekly e-blast was more time consuming than i would have liked. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It allows us to reach out residents with regularity and ease. We are communicaiting effiicently with the residents on a regular basis. ### 15. Easy to use marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberley H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Constant Contact Advanced Automation?** We originally used a pre-constructed template for our emailed newsletters, but found that Constant Contact's platform gives a great deal of creative freedom to fit our content and make it more engaging to our audience. It is extremely easy to use. The templates are often a nice starting point for some of the unique emailings we like to send out, but it's nice to know we can make a great presentation from scratch as well. I also love how the platform integrates with Canva, so I can modify artwork or generate AI artwork quickly. **What do you dislike about Constant Contact Advanced Automation?** There really isn't anything I dislike about Constant Contact Advanced Automation and CRM Platform. As I said, it is user friendly and adaptive. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I don't know that there are any issues that need correcting as far as how we are using the platform, however, there are several times when error codes appear and state that Constant Contact is aware of the problem and is working to correct it. ### 16. Perfect Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Casey S. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** Easy, fast, creative, makes marketing a breeze. **What do you dislike about Constant Contact Advanced Automation?** There really is nothing I dislike. This tool is amazing for our small business. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Makes our Marketing area so much easier to use and maintain, helps us grow our small business and reach potential clients so much faster while staying relevent with current clients. ### 17. Email marketing campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Erich F. | Co-Founder, COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Constant Contact Advanced Automation?** Automated email marketing has taken the possibilities of engaging with our clients to the next level and freed our hands to focus on expanding our business. **What do you dislike about Constant Contact Advanced Automation?** The ins and outs if creating multiple drip campaigns and email templates can be a bit cumbersome and time consuming. Making the process more intuitive or providing step by step instructions would be great. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It is reducing the amount of time spent on regular email marketing to our clients. We are able to single out customers based on their purchasing behaviour. **Official Response from RJ McLaughlin:** > Hi Erich! I'm glad you're having an overall great experience with our automation tools. If you ever need step-by-step instructions, our Knowledge Base covers automation and many other topics. Here's an article on getting started with automation: ### 18. Helpful and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Angelo T. | Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** I like that there is the ability for contacts to receive an email when when entering a list **What do you dislike about Constant Contact Advanced Automation?** I wish there was more ways to to automate, such as when someone is given a tag **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** its stopping me from having to individually send emails ### 19. Advanced Automation: Powerful But Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Jasmine T. | Outreach & Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Constant Contact Advanced Automation?** What I like best about Constant Contact Advanced Automation is its ability to create personalized, targeted email campaigns that automatically respond to customer actions, saving time and improving engagement. **What do you dislike about Constant Contact Advanced Automation?** What I dislike about Constant Contact Advanced Automation is that it can be a bit complex to set up initially, especially for users who are not very tech-savvy. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact Advanced Automation helps streamline our email marketing campaigns by automating personalized customer journeys, saving time, and increasing engagement. This leads to more targeted communication and better customer retention. **Official Response from RJ McLaughlin:** > Hi Jasmine! Thank you for the review and assessment of the automation tools. That's valuable feedback if you feel the initial setup is more complex than anticipated. I'll be happy to submit this feedback to our developers. ### 20. Basic Features **Rating:** 3.5/5.0 stars **Reviewed by:** Nick D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact allows for basic marketing management. We can manage contacts, lists, segments, emails and email automations and social posts all from one platform. **What do you dislike about Constant Contact Advanced Automation?** Constant Contact has limited capabilities compared to other marketing management software platforms. A fcoupel of negatives include you can only attach 1 image per social media posts and email automation is extremely limited (can't segment or add other steps other than sending emails). **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It helps maintain our contact lists, email automations, individual emails and social media post schedule. ### 21. Best method to communicate and track data! **Rating:** 5.0/5.0 stars **Reviewed by:** Rich C. | Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** I like the customization of emails and how easy it is to create an email. **What do you dislike about Constant Contact Advanced Automation?** I'd like there to be a way for you to save certain sections for future use. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Getting data and drafting/scheduling emails out. ### 22. Intuitive but could use some clearer information **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** Easy to use. It didn't take me long to figure out how to set it up. **What do you dislike about Constant Contact Advanced Automation?** I don't like that I can't copy automated emails to regular emails. I also don't like the lack of clarity of which automations my subscripton allows me to use (I had to look up their subscription comparison page to find out). **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I want to send an automatic welcome email to new subscribers, and Constant Contact makes that easy. ### 23. Constant Contact: Good Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mae J. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2024 **What do you like best about Constant Contact Advanced Automation?** I like how Constant Contact makes the process easy through automation and allows us to create multiple drip campaigns. It is a time-saver for marketers. **What do you dislike about Constant Contact Advanced Automation?** The editor can be sometimes buggy to use! Integration may not be as easy as expected. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It is a time-saver as I can build multiple email and text marketing templates and schedule them for deployment. ### 24. Effective and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Constant Contact Advanced Automation?** What I like best about Constant Contact Advanced Automation is how it streamlines and personalizes my email marketing campaigns. The ability to create automated workflows based on user behavior and engagement levels is incredibly powerful, saving me time while increasing the effectiveness of my outreach. The drag-and-drop interface is user-friendly, making it easy to set up complex automations without needing technical expertise. Overall, it’s a great tool for boosting engagement and nurturing leads efficiently. **What do you dislike about Constant Contact Advanced Automation?** One downside of Constant Contact Advanced Automation is that the learning curve can be a bit steep for beginners. While the platform offers powerful features, it can take some time to fully understand and utilize all the automation capabilities effectively. Additionally, the reporting tools, while functional, could be more detailed, offering deeper insights into campaign performance and automation workflows. A bit more customization in the automation templates would also enhance the user experience **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact Advanced Automation is solving the challenge of staying connected with my audience in a personalized and timely manner. By automating my email campaigns based on user behavior, I can efficiently engage with my subscribers without manual effort, ensuring they receive the right content at the right time. This has significantly improved my customer retention and conversion rates, freeing up time to focus on other aspects of my business. The ability to nurture leads through automated workflows has streamlined my marketing process and led to more consistent and measurable results. **Official Response from RJ McLaughlin:** > Hello! Thank you so much for the review and your detailed account of your experience. We understand there are a lot of moving parts and want to help you as best we can! Please consider checking out our Help Center for a variety of support channels, including our Constant Contact Community, where you can get expert assistance on using the product. ### 25. Good for small business, but not entirely the best. **Rating:** 4.0/5.0 stars **Reviewed by:** Charles S. | Director of I/T, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Constant Contact Advanced Automation?** Pretty simple to use to get the job done. Integration to our AMs works well, but you cannot push "custom fields" over. Whether that is the AMS fault or CC, you will need to do the digging on that! **What do you dislike about Constant Contact Advanced Automation?** Basic tools at best allows you to manage small tasks and expired shopping carts and the such.. It does not have the firepower of the high-end automation tools like InFormz. Support is not the greatest as we have a issue with templetes that took two months to fix. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** As states, we could not use the template builder for quite a long time, but once it was fixed, we have been using it. This allows staff to easiliy build emails based on the marketing deptartment recommendations. ### 26. very good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** PREET B. | OFFICE MANAGER, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Constant Contact Advanced Automation?** email marketing to send email to customer **What do you dislike about Constant Contact Advanced Automation?** not enough templates to use when sending emails **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I have never any problem with this platform, its very freindly ### 27. Provides powerful tools for businesses aiming to elevate their email marketing efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Alumni A. | Alumni Association , Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** The thing we find most helpful and like best is the advanced list segmentation **What do you dislike about Constant Contact Advanced Automation?** Static Segments: Some users find that Constant Contact’s segmentation is relatively static, meaning segments aren't always updated in real time. This can result in slightly outdated lists if you have new subscribers or changes in customer behavior that need immediate attention. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Manual Follow-Up with Leads and Customers ### 28. Constant Contact makes it easy to schedule more than just emails **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Constant Contact Advanced Automation?** I love the ease of use with the drag and drop capabilities and it's integrated with Canva which makes it easy to create images and add them to our emails or social media. I've only just started using the automation emails and I am impressed with how straightforward the system is to work. **What do you dislike about Constant Contact Advanced Automation?** Everything has been quite easy to use and well laid out, the only thing I had issues with was working between CC and Canva but that was mainly user error. Once I figured things out, I was working smoothly. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** We initially came to CC for our email marketing needs and it's ease of use and analytics are definitely working for us, however, once we started working with the email we realized how much more was being offered through CC now such as the social media management and email automation that it has freed up our time by allowing us to create content once and share in multiple places. We can't wait to try some of the other features. ### 29. Constant Contact Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** Easy Email Template Building, Excel File Uploader for Contacts, as well as easy organization for tags, and lists. **What do you dislike about Constant Contact Advanced Automation?** The UI feels a little outdated, and sometimes not as customizable as we would like. But otherwise for basic marketing needs it shall do. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Honestly, not using CCAA but it required a reponse on each prompt. ### 30. Constant Contact is one of my most used tools! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** CC's Advanced Automation enables me to quickly pull a campaign together and intutively undertstands my goals and needs. CC has THE BEST customer service! **What do you dislike about Constant Contact Advanced Automation?** Because we are not selling items but rather sharing info and fundraising, sometimes the tools are not appropriate for our needs. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Anticipates my needs so I can jump into a campaign with minimal prep time. ### 31. Reliable, affordable email and online marketing platform **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen E. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Constant Contact Advanced Automation?** Easy to use interface means we can easily make updates and build from templates we design. Integration with various platforms we use already - Shopify, Salesforce, Facebook/Instagram - make getting information we gather from other sources into Constant Contact easy and sharing information on social media is simplified. **What do you dislike about Constant Contact Advanced Automation?** Automations have limitations on them unless you pay for an upgrade. Only 10 steps and they must follow a preset definition of what Constant Contact expects the automation to do. We were using decision trees to identify customers who had NOT met a certin criteria and send them emails, but the automations require emails to go to customers who HAVE met certain criteria. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** We not only need to send out emails to customers, but also to track subscribe/unsubscribe status, funnel customers into our marketing processes, and reach out automatically to specific customers when we have determined they need contact from us. ### 32. Highly Recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Brad Johnson J. | President and Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Constant Contact Advanced Automation?** I like the professional format of the marketing emails. I like the ability to see who has viewed the content. It is very professional and easy to use! **What do you dislike about Constant Contact Advanced Automation?** I had a little trouble editing some of the content but was able to figure it out. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Ability to provide professional content and visibility to my clients. ### 33. Fast and easy to use and execute campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Constant Contact Advanced Automation?** easy to use interface, helpful metrics to analyze campaigns **What do you dislike about Constant Contact Advanced Automation?** would like to option to create multiple instances of the same campaign that are executed on different days but still allow for a metric that combines individual day data as well as the combined metrics for all days **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** easy campaign automation ### 34. Easy Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** I like that I can make a series of emails that automatically send depending on the schedule I make. **What do you dislike about Constant Contact Advanced Automation?** The downsides of the automation is that the triggers are limited. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It solves the problem of having to manually send emails. It is nice to set it and forget it. **Official Response from RJ McLaughlin:** > Hello there, thank you for your review. We would like to send your feedback about our automation tools to our teams. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and what improvements you would like to see. ### 35. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Nolan W. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact has allowed me to stay connected to my network very easyily. The ability to have preset templates allows you to have a professional look while being able to get your message across easily. Its been great way for me to stay in contact with my network and having metrics to measure my outreach. **What do you dislike about Constant Contact Advanced Automation?** No real downside to CC. I am however looking forward to seeing how they implement AI in the years to come. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** The CRM and Email Template Builder has taken the difficulty of design out of the equation. Their templates allow me to get my message across with ease while being able to target my audience. ### 36. Constant Contact makes our email campaigns easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** Following up with a large database is easier than ever. **What do you dislike about Constant Contact Advanced Automation?** Sometimes load times can be long, and website is not always speedy- which can make creating templates & modifying old templates more time consuming then it needs to be. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** The time it saves following up with large numbers of people. ### 37. Constant Contact has made sending our e-blasts much easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Grace G. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact Advanced Automation has helped us with content creation for e-blasts and newsletters. **What do you dislike about Constant Contact Advanced Automation?** I honestly cannot find anything I don't like. I wish the design aspects were better, but the AI function is super helpful. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** The problem of taking up too much time and resources ### 38. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** The menus have become much more intuitive. The auto-save feature, which was buggy in the past, is much better. Very easy to load photos and text. **What do you dislike about Constant Contact Advanced Automation?** Not much. Can't think of anything specific. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** getting good looking communication materials to partners and clients. ### 39. I've always liked using Constant Contact, but have struggles with the help desk. **Rating:** 3.0/5.0 stars **Reviewed by:** Tess I. | Communications & Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Constant Contact Advanced Automation?** I best like the ease of use with sending emails to our clientele. **What do you dislike about Constant Contact Advanced Automation?** Their customer service isn't always the most helpful. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact helps us with email distribution, as well as tracking the analytics of sent emails. ### 40. Charter Sales Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna T. | Charter Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Constant Contact Advanced Automation?** it lets you easily create personalized, multi-channel drip campaigns with behavior-based triggers and detailed analytics, helping boost engagement without extra manual effort. **What do you dislike about Constant Contact Advanced Automation?** sometimes issue with email deliverability, **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** helps solve the problem of manually managing customer interactions by re-engaging inactive contacts ### 41. Some complications but good overall. **Rating:** 4.5/5.0 stars **Reviewed by:** Ariel T. | Founder | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Constant Contact Advanced Automation?** The automated sending emails and lead pathways are my favorite thing about constant contact. **What do you dislike about Constant Contact Advanced Automation?** Some of the errors dealing with SMS texting are what I dislike. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Helping me with creative marketing ideas that are specific to my industry. ### 42. Easy to use and a time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Anna P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Constant Contact Advanced Automation?** This platform makes it so easy to make sure you are pushing inportant information to your audience while saving time so you can get done all of the other things that need to be done when you run a small business. It's so important to be smart with your time and every when you wear many hats and run a small business and this helps you do just that. **What do you dislike about Constant Contact Advanced Automation?** I wish I could customize for each platform individually **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I love that I can do so much from one site, social media sharing, event landing pages, ticketing, and more! ### 43. Constant Contact is an affordable, easy-to-use platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact is designed in a way that makes it very easy to use. Beginners can learn how to make campaigns very easily. This also makes it easy to prepare a large amount of campaigns in a limited amount of time. This is especially useful at my organization, which oversees two churches, one of which has an English and Spanish congregation. We can send out campaigns for all three groups of parishioners with ease. **What do you dislike about Constant Contact Advanced Automation?** Sometimes the editor can be buggy, and additional time has to be spent redoing a campaign because it either failed to save or irreversable changes were made. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact helps us to manage communications between us and three different groups of parishoners at once. It makes it very eays to categorize these groups and only send them emails/posts relevant to them. ### 44. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** That it sets the date and time of resend. **What do you dislike about Constant Contact Advanced Automation?** I don't have any downsides to it. It works for me **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I don't have to manually send emails. ### 45. Vital for business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact Advanced Automation?** The platform is easy for us and our clients to use. **What do you dislike about Constant Contact Advanced Automation?** The amount of messages sent to clients that go to spam **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Messages go to spam ### 46. Simple and fast! **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina C. | Alumni, Fundraising & Events, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Constant Contact Advanced Automation?** It´s simple and fast to use. It offers many features and we use it daily **What do you dislike about Constant Contact Advanced Automation?** Does not apply to us. I like what it offers! **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It helps us with our database identification and analytics! **Official Response from RJ McLaughlin:** > Hi Carolina! Thank you for the five stars and the kind words. We're glad the product is working well for you! ### 47. User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi P. | Deacon of Paridh Administration and Community Engagement., Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Constant Contact Advanced Automation?** The best thing about using Constant Contact is how easy and uncomplicated it is. I have used other platforms that were so confusing. Constant Contact saves metime. **What do you dislike about Constant Contact Advanced Automation?** I do not dislike anything about the platform. The ease of use and the friendly representatives make it a breeze. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Being able to have the email templates along with the form builder and then being able to do things across platforms saves me so much time. It has cut the time that I spend on communcations in half. ### 48. Extremely helpful Functon **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Constant Contact Advanced Automation?** Deliver timely email marketing to clients. No worries! **What do you dislike about Constant Contact Advanced Automation?** There is sometimes a slight delay. nothing terrible though **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Sending out timely and relevent information! ### 49. Best Email Marketing Software On the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Gracen T. | Broker Associate / VP of Sales & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Constant Contact Advanced Automation?** I have been using the Constant Contact system since 2018, after encouraging our company to leave MailChimp; a similar program. Constant Contact has never let me down. We are a real estate brokerage, and depend on the site to send out mailers on Listings, Price Reductions, Open Houses, Sold Properties and a Monthly Newsletter. Constant Contact offers an array of templates to choose from, and designing/customizing each template is a breeze. Everything you need is a click away on the left hand site of the template builder. Rarely glitching, always a go to. Thank you Constant Contact. **What do you dislike about Constant Contact Advanced Automation?** The only thing I would recommend to Constant Contact is for them to allow for Videos to be moving when they are placed into a Newsletter. We have some MP4 style "gif" style images that move, and I do wish that they were able to make movement when someone is looking through the newsletter. We also have a "gif" style book that flips the pages (MP4) and I do wish I could upload that into a photo/video box and have the Book flip the pages as you're viewing. That is my only suggestion! Allowing Videos to move while on the newsletter, without having to click a still photo and then be directed to the Video website (outside of Constant contact) **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Our biggest problem prior to joining Constant Contact in 2018 was that we were not getting the exposure on our listings, or to our brokerage that we were looking for. Since becoming a client of CC in 2018, countless brokerages in our area (Charleston, SC) have copied our ideas and have begun to run email marketing newsletters themselves. Safe to say we were trend setters, and have since gained the expsoure we were looking for. ### 50. Reliable Email Marketing Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey V. | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** I've used Constant Contact for probably 15 years now in different marketing jobs throughout my career. There was a time when MailChimp had a better interface for design, but a few years ago Constant Contact stepped up its game. I didn't realize CC does SMS texting now, so that is something I will explore in 2024. It's a straightforward platform that is good for beginners as well! **What do you dislike about Constant Contact Advanced Automation?** Some team members had trouble with getting 2FA working properly for their login, that process could be a bit more clear. Two small thing that has always bothered me: Uploading media: requires too many clicks to get where you want to go. You have to hit Upload twice, then select your photo from your computer, then hit insert again. It should know which one I want inserted since I just selected it/uploaded it. Adding Contacts: The Copy and Paste contacts option should come up first instead of the adding names line-by-line option, I mean really who does that? Too much room for error. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Easy template builder and email platform. ## Constant Contact Advanced Automation Discussions - [What is the best way you've found for selling marketing automation/CRM services to prospects/clients?](https://www.g2.com/discussions/24841-what-is-the-best-way-you-ve-found-for-selling-marketing-automation-crm-services-to-prospects-clients) - 6 comments, 3 upvotes - [How do you use personas to better serve your clients?](https://www.g2.com/discussions/13735-how-do-you-use-personas-to-better-serve-your-clients) - 2 comments, 2 upvotes - [Who is in Charge of Fixing SharpSpring's Data Integrity Issues?](https://www.g2.com/discussions/13261-who-is-in-charge-of-fixing-sharpspring-s-data-integrity-issues) - 1 comment, 2 upvotes - [What agency benefits does SharpSpring provide?](https://www.g2.com/discussions/what-agency-benefits-does-sharpspring-provide) - 1 comment, 2 upvotes - [How long does it take to onboard?](https://www.g2.com/discussions/how-long-does-it-take-to-onboard) - 1 comment, 2 upvotes - [View Constant Contact Advanced Automation pricing details and edition comparison](https://www.g2.com/products/constant-contact-advanced-automation/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+12%3A48%3A31+-0500&secure%5Bsession_id%5D=f56cc56a-c8a7-410e-a974-b4256564b9f5&secure%5Btoken%5D=4f8647b12d4b8f38f792a0753e513cd6db0c05bed8db9e7b088e9e2b4d0ebd3d&format=llm_user) ## Constant Contact Advanced Automation Integrations - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Constant Contact Advanced Automation Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Desktop Integration - Product & Price List Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Templates** - Text and Themes - Proofing - Mobile Responsive **Attribution Modeling** - Single-Touch Attribution - Multi-Touch Attribution - Algorithmic Attribution - Cross-Device Attribution - Offline Attribution **Content & Collaboration** - Content Calendar - Content Library - Users and Permissions - Content Creation **Platform Basics** - Dynamic Segmentation - Journey Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Agentic AI - Visitor Identification** - Cross-system Integration **Agentic AI - Attribution** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Social Management** - Social Publishing - Social Ads - Campaign Planning - Hashtag Capabilites **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access **Edit** - Pre-Made - Build - HTML **Marketing** - B2B Attribution - B2C Attribution - Marketing Channels - Integrations **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Page Optimization** - Mobile Responsive - Web Analytics - SEO **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Logistics** - Analytics - Issues - Integrations - Shareable Link **Reporting** - Dashboards - Data Visualizations - Custom Reporting **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile & Social** - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Sales Management** - Live Pipeline Management - Activity Tracking **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Constant Contact Advanced Automation Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,231 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,234 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,312 reviews)