--- title: Constant Contact Advanced Automation Reviews meta_title: 'Constant Contact Advanced Automation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 960 reviews by the users' company size, role or industry to find out how Constant Contact Advanced Automation works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 960 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Constant Contact Advanced Automation Reviews **Vendor:** Constant Contact **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 960 ## About Constant Contact Advanced Automation Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your audience. Our powerful digital marketing platform helps you be more efficient with your marketing so you can focus on your building your business. Engage Your Audience where They are with Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. Our Campaign Builder tool will help you launch a multi-channel campaign across email, social, and SMS to help you achieve your goals. Get Started Fast With Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to help you send timely SMS and email messages. Easily Manage Your Contacts - Manage customer segments automatically using customer tags. Then, trigger automations based on how customers engage with your businesses. Automate Your Messaging - Deliver timely, relevant content with SMS and email marketing automation using our drag-and-drop Automation Path Builder. Make sure that your audience receives the right message, at the right time: automatically. Learn more at www.constantcontact.com ## Constant Contact Advanced Automation Pros & Cons **What users like:** - Users appreciate the **ease of use** of Constant Contact Advanced Automation, making email marketing simple and efficient. (49 reviews) - Users appreciate the **automatic posting and email automation** features of Constant Contact, streamlining their workflow efficiently. (35 reviews) - Users love the **automation features** of Constant Contact, making email management effortless during busy times. (31 reviews) - Users find the **time-saving automation** of Constant Contact invaluable for managing email sequences effortlessly. (27 reviews) - Users appreciate the **advanced automation tools** for seamless cold outreach and effective lead nurturing. (25 reviews) - Users find Constant Contact's advanced automation to be **easy to create** personalized campaigns, even without technical skills. (25 reviews) - Easy Setup (24 reviews) - Automations (22 reviews) - Automation Efficiency (21 reviews) - Intuitive (20 reviews) **What users dislike:** - Users find that the **limited customization** options hinder their ability to fully tailor the automation features. (21 reviews) - Users express frustration with the **missing features** in Constant Contact's Advanced Automation, impacting customization and editing capabilities. (20 reviews) - Users find the **limited features** of Constant Contact Advanced Automation restrict workflow customization and deeper analytics. (19 reviews) - Users find the **automation issues** in Constant Contact Advanced Automation hinder effective workflow management and limit functionality. (9 reviews) - Users experience **editing issues** with Constant Contact, facing frustration from glitches and limited customization options. (9 reviews) - Layout Issues (9 reviews) - Limited Options (9 reviews) - Users find **template issues** frustrating, noting the lack of options and slow loading times hinder efficiency. (9 reviews) - Users face **email issues** with limited automation and customization options, making workflow creation challenging for nonprofits. (8 reviews) - Users find it challenging to manage **email performance reports** and often face difficulties with email templates and automation. (8 reviews) ## Constant Contact Advanced Automation Reviews ### 1. Modern tool to reach your target demographic **Rating:** 4.5/5.0 stars **Reviewed by:** Christina P. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Constant Contact Advanced Automation?** I've been using Constant Contact for over 10 years now. I've encouraged past and present emplolyers to jump on board and use this platform as you can reach your various target demographics and send specific messaging by narrowing by tags and segments. This platform is super easy to use, and, for those who are not that creative, the ability to use pre designed templates make it simple. The customer service team has alwasy been extremely friendly and patient when i've called in for help. CTC features are relevant and they continue to stay on top of the needs of their customers. **What do you dislike about Constant Contact Advanced Automation?** I hope in the future they incorporate more features such as the ability to build an HTML file right in the platform and offer other features like forms or survey capabilities. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Reaching our customers with important information was a top priority. The email tool allows us to do so, and to be specific with who is receiving what types of info. This allows us to manage our mix of clients, both vendors and designers and ensures that we can communicate the right info to each segment. ### 2. Constant Contact Advanced Automation & CRM Platform - Top features for managing your email marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Lucian M. | Owner, Affiliate Marketer, Social Media Specialist & Web Hosting Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Constant Contact Advanced Automation?** Constant Contact is my preferred platform that I recommend to my WordPress customers for automating their email marketing and CRM. It is easy to start with a basic plan and upgrade once you get more customers or you need more users. After you start it is relatively easily to integrate it with WordPress and many other platforms. Constant Contact offer a guide for easy implementation to platforms like Shopify, WooCommerce, Facebook, LinkedIn, Etsy, Ebay, Stripe and much more. You can setup sign-up forms, newsletter snippets, and more. You can setup email marketing campaigns with the frequency that you need. Constant Contact allows customizations for sign-ups, welcome emails, FROM header settings, email templates etc. Then you can set your newsletter archive available for your website visitors or your social media visitors. You can contact Customer Support by chat or phone, they are readily available and knowledgeable. **What do you dislike about Constant Contact Advanced Automation?** Constant Contact has great prices for under 1000 customers and one user ($20-$50/mo), with discounts for non-profit organizations. But the prices and features grow once you need more than that. The catch with Constant Contact is that some advanced features are tight to higher price plans. Sometimes you may pay too much just to access one or more feature that you require. Call customer service and see if they can give you a discount for specific features or plans. They are receptive to this kind of requests. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact helps me setup marketing campaigns faster for my customers. Then I provide them with some tutorials and help information and I can let them create their own newsletters. You can create not only email newsletters, but also email automation (based on triggers like: sign-up, purchase etc.) landing pages, sms campaigns,sign-up forms, survey pages, and more. The CRM platform let's you manage your newsletter visitors details, save them in specific lists. You can also do list segmentation, based on different criteria like location, most engaged, most clicks, membership etc. ### 3. Easy to use & great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** The automated emails and templates are super easy to use and modify - even for a non-techny person like myself! I love how easy it is to make professional looking emails in just minutes. When first starting with Constant Contact, they made an easy to use template for me, complete with our company colors & logo and gave it our own unique feel. They were friendly, helpful and considerate and I've been able to modify as needed and continue to use over and over again! **What do you dislike about Constant Contact Advanced Automation?** There's really nothing not to like about Constant Contact. If I had to think of something, it would simply be that it does not integrate with some Plugins we use on our website, but that is more of a Plugin dislike than a Constant Contact dislike. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It is allowing us to collect user contact information and sending automated messaging upon signup. It also allows us to keep track of those users and what they are viewing on our emails. We are able to continue communication for our customers with notifications on a regular basis. ### 4. Efficient Email Marketing System with a Few Updates Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Shaylynn J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** The most helpful aspect in Constant Contact is the data tracking for several different campaigns. Being able to review what email campaigns receive the most interaction helps us to determine the best layout for different communications. The CRM platform makes it as easy as possible to send mass emails to our subscribers. For example, I am new to the team and we used a layout that was tiresome for our newsletter and with the tools like the templates and background design I was able to update the visuals and use the collected data to prove that it was successful. **What do you dislike about Constant Contact Advanced Automation?** The challenges that I've faced while using the system is the lack of flexibility for the reporting on event campaigns. When we add custom forms for the respondent to fill out the data isn't logged automatically. So, we have to spend extra time exporting the registrants and manually inputing their responses. This is more inconvenient than it is troublesome. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It solves the overwhelming challenge of mass communication and data analytics for the various marketing campaigns. ### 5. Integration is KEY to Optimization **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** I am impressed with the ability to integrate my CRM, a ticketing software, with my email program. It makes it more likely that I'm segmenting the right people. In an industry where it's important to show people exactly what they're looking for, it's imperative that we can use a funnel with all of our CRMs/contact methods to deliver the correct ads and offers. I'm also a frequent user of the survey functions that helps us guage how we're doing. Again, with implementing the integrations, we can survey the right people about the right topic to get the most valuable results. **What do you dislike about Constant Contact Advanced Automation?** I do find that we're not always able to create the most customizable layouts and content given the user-facing platform. We send out 17,000 emails each week, and I would love to have them look as professional as possible without knowing how to code. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** The amount of integration is creating a more efficient work flow for me. Instead of taking the time and effort needed to download from one platform to another, we're able to synchronize our ticketing platform with Constant Contact easily. ### 6. Constant Contact is GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe T. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Constant Contact Advanced Automation?** How simple it is to design posts and emails for a large sending list. I love that they include interactive options like pools, or moving graphics. **What do you dislike about Constant Contact Advanced Automation?** Having to constantly refresh the page to not get kicked out. If the account is open and idle for only five minutes, I get logged out. Small dislike! **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Getting guests to sign up for emails thorugh landing page option and keeping in contact with guests and owners alike. ### 7. Constant Contact Automation makes my life easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** I can set up an automation pathway and forget about it. I do a little up front work and the platform takes care of the rest of the details. Personalized responses are sent to new contacts before I even know that they are in my system. Customer support is amazing between the informative videos and help chat all of my questions were anwered. I even had an associate follow up with me for a 15 minute review. I felt very supported. **What do you dislike about Constant Contact Advanced Automation?** It took a little bit of playing with the system and testing it to get what I wanted, but it was only a fraction of the time that actually recieving and replying to contacts would take. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** This saves me so much time. I have more time to use on other projects that bring in revenue rather than organiing my marketing and sending out emails. ### 8. SharpSpring for easy Marketing Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Constant Contact Advanced Automation?** Easy to use: despite all the features, the platform is easy to use. It offers a great entry into Marketing Automation while you don't have to miss any of the features that Marketing Automation makes it interesting to use. The cost is bearable for a lot of companies. **What do you dislike about Constant Contact Advanced Automation?** API: results aren't available in an open API. The customer support isn't what it used to be. Reliability of the platform has deteriorated since the platform has been sold to Constant Contact. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Business Problems: Lead Nurturing. Benefits: improved conversion rate, insights in customer journeys. ### 9. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Missy C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Constant Contact Advanced Automation?** We switched to Constant Contact from another mainstream email provider and are so much happier. The templates are attractive and easy to use and implement. Tech support and help is readily available. My team is relatively tech-savvy, but the onboarding process was thorough and geared to any level of expertise. It was simple to import our contacts and info from another platform and integrate into Constant Contact. **What do you dislike about Constant Contact Advanced Automation?** Email templates that are even more customizable to help differentiate my company's emails from anyone else's. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Automating our email campaigns has become a simple process. All of our media is accessible and easy to integrate into emails and other content. The analytics provided by Constant Contact are understandable and give us valuable information. We are able to identify which users are opening and/or clicking through our emails and who is subscribed and unsubscribed. ### 10. Easy Automation Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris O. | Assistant Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Constant Contact Advanced Automation?** The interface when creating and designing emails is super easy to use. It's mostly plug-and-play. We frequently use the service as a radio station to send updates to our listeners. Whenever my manager comes up with an idea, it's effortless to implement our ideas. I grateful for how easy it is to use. **What do you dislike about Constant Contact Advanced Automation?** As a radio station, there are some limitations to inserting audio and video files in emails. It may be nice to have a plugin for SoundCloud or Youtube to make that process more available. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I was not around when we were using another email service but since I started at the radio station I'm at in 2019, we have always used Constant Contact. It is so easy to use and we use it frequently to connect with donors and listeners of the station. ### 11. Review of automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Constant Contact Advanced Automation?** It saves time on my work throughout the day. **What do you dislike about Constant Contact Advanced Automation?** I can't say much that I dislike about the platform addition. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It is allowing us to better manage our team's time and attention. ### 12. Does the trick **Rating:** 3.0/5.0 stars **Reviewed by:** Emily A. | Founder, HR Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Constant Contact Advanced Automation?** I like that it is able to keep me organized and provides a calendar to keep my marketing on track **What do you dislike about Constant Contact Advanced Automation?** It is a bit cumbersome at times and has a learning curve to use it correctly. I'm still learning. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It helps me keep all of my e-mail lists in one spot and provides insight regarding engagement, both high and low. ### 13. Easy to use communication solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Constant Contact Advanced Automation?** Ease of use and implementation. We use Constant Contact to send out our weekly newsletter out to partners in order to keep them informed about what is going on in our non-profit. Uploading and managing our contact list is easy and the reports we receive from the system help us in keeping our data "clean". **What do you dislike about Constant Contact Advanced Automation?** Creating or modifying templates can be clunky. It gets easier as you use the product but it is not intuitive. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Maintaining a constant presence with our partners, volunteers and funders. ### 14. Constant contact is super user friendly and provides key insights. **Rating:** 4.5/5.0 stars **Reviewed by:** Chablise D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** It is so easy to use the platform and copy templates I've used previously. Other platforms make it a bit of a chore to do this but with constant contact I can make the simple changes I need to make week over week and know that my emails will go out perfectly and on time. I also like that I can schedule emails to go out at a certain time. **What do you dislike about Constant Contact Advanced Automation?** The only thing I don't like is that I am forced to input a physical address at the bottom of my emails. This should not be necessary as many businesses today are online. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It allows me to send out weekly emails to a select group of people with ease in addition to connecting with my entire email list. ### 15. Real Estate Marketing Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Constant Contact Advanced Automation?** The ability to create segmented lists as well as the ability to easily embed content into web pages. **What do you dislike about Constant Contact Advanced Automation?** When bulk adding contacts from other platforms it can sometimes be frusturating going theough the review process after having our account paused. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** The ability to host sign up forms that connect to monthly newsletters and market reports. ### 16. Works, but not the most innovative. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Constant Contact Advanced Automation?** Easy to setup. Runs without issue Would like to learn more about the feature. **What do you dislike about Constant Contact Advanced Automation?** Not very innovative. Doesn't fit all industries well **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Needs more features. More options for member journey. Or maybe I don't know about them. **Official Response from RJ McLaughlin:** > Hi! Thank you for the review. Please consider sending an email to social_support(at)constantcontact(dot)com with your account username, a reference to this review, and let us know what features you feel are missing from the product. We would love to get your feedback in front of our developers! ### 17. Excellent for marketing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** This platform was vetted and approved by our compliance department as a way to engage with clients on a rular basis. The automations make this so much simpler, because I can plan out the month, or even quarter with the use of emai automations. **What do you dislike about Constant Contact Advanced Automation?** I can't say I have any dislikes. I was able to learn the product without any training and it's quite user friendly. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Our internal CRM doesn't allow for scheduled automations. We only have use of mailmerge through MS and it's time consuming. With CC's CRM, I'm able to schedule out Social Mosts, emails, and our monthly newsletter. Prior to this, we also had no way of knowing what information our clients engaged with, and now we're able to track analytics. ### 18. Since SharpSpring was bought by Constant Contact support went to hell- and so did the company **Rating:** 1.0/5.0 stars **Reviewed by:** David E. | Superhost and enviornmental cleaning engineer- AirBnB, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Constant Contact Advanced Automation?** We've worked with SharpSpring twice. This time- after it was bought by Constant Contact, we started getting bizzare long excuses on how to end our relationship- after clients dropped it. The clients dropped it because support was bad. They kept trying to talk about a contract length- and renewal dates. We'd been with them for 3 years already- we'd never signed a contract with CC- just SS. On the final bill- they extracted a premium from our bank account- saying "we're out of contract and the price went up." Any company this low- to stiff a former partner for money after the notice of termination- should be out of buinsses. We did like how easy it was to manage mailings- and the automation builds were easy. **What do you dislike about Constant Contact Advanced Automation?** That their visitor ID feature had been depricated- it was the best part of the platform. The billing system they forced on us- which basically floated them money, interest free for a week every month. The terms of the contract. Also- they started to move toward building the site using their platform vs WordPress- making our content theirs. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Tracking customer journeys. ### 19. Great Way To Communicate **Rating:** 5.0/5.0 stars **Reviewed by:** Zippy . | Administration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** Constant Contact has been instrumental in helping USA Skateboarding get the word out to now only our athletes, but parents and our skateboarding communities. The ease of preparing communications is brilliant. We are enjoying seeing folks open up our emails...as Constant Contact tells us when they do...or if they unsubscribe. These are all very helpful tools for us. Customer Support, when needed, is wonderful. The ease of implementation was greatly appreciated. We use CC quite frequently now and the options available are great as well. You will find that you use this system often. **What do you dislike about Constant Contact Advanced Automation?** At this time I am not seeing any dislikes with our Constant Contact. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact allows us to reach a broader audience than if we didn't use this service. ### 20. Compared to other CRM platforms, Constant Contacts version is quite mediocre and overpriced. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Constant Contact Advanced Automation?** My favorite thing about the Advanced Automation and CRM Platform is the simplicity of using it if you have not had prior experience utilizing this kind of technology advancement. Customer support has been responsive and intuitive in answering my questions, and overall it has a plethora of features. **What do you dislike about Constant Contact Advanced Automation?** I dislike that the company markets that they, "deliver tools to help small business grow." However, the pricing does not reflect accessibility for small businesses to afford the services offered. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant contacts provide early access to email marketing campaign results and will compare them to the industry average. This has been a beneficial tool when accessing the most impactful time of the month to send marketing campaigns. ### 21. Enjoying the Convenience **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** Having new newsletter sign-ups go directly to the list of contacts that I need is very easy. Whenever I've had a challenge, it's been simple to get the issue resolved through customer support. I use Constant Contact on a weekly basis. Getting the new sign ups and landing pages integrated on my website has been straightforward. I like all the features that are available for my tier of service. Getting started using it from my former CRM was easy to implement. **What do you dislike about Constant Contact Advanced Automation?** There are currently no complaints at this time. It serves all my needs. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It's solving my need to communicate with our community members. It's beneficial because it collects contact information in an organized way. Scheduling sends is value as well. ### 22. great for beginners **Rating:** 5.0/5.0 stars **Reviewed by:** mariam k. | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Constant Contact Advanced Automation?** It's intuitive and easy to use. I have tried other platforms that are similar but are much more confusing. Customer support is always available to help out **What do you dislike about Constant Contact Advanced Automation?** The features are limited since it is more of a beginner tool. Other platforms have much more functionality that you may need if you are part of a larger company that wants to do more tracking or follow up/integration with CRM **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** it makes sending out email blasts a lot easier ### 23. Starting to fall behind in graphic design standards **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Constant Contact Advanced Automation?** Our emails are sent immediately and don't fall into the spam box of the recipients. **What do you dislike about Constant Contact Advanced Automation?** They don't allow for custom fonts, and the templates offered become overloaded when too many photos are used. They don't allow you to delete your photos, so after several years, there are thousands of photos in our account that we cannot get rid of to speed up the software. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** We need to connect with our customers on a weekly basis. This platform allows us to do this by keeping customers on segmented lists. ### 24. Constant Contact has been the perfect tool to use for our email automation needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Caleb A. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Constant Contact Advanced Automation?** It is hard to pick one thing that is more helpful than the rest, but the data we receive and can compare against the industry's data has been very helpful. **What do you dislike about Constant Contact Advanced Automation?** It seems like whenever we have really important emails that need to go out Constant Contact is haveing some server issues where no emails can be sent out. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact is solving the issue of how to best create and send an automated email, how to best present my brand over emails, what best practices to keep in mind in regards to email automation, and breaking down all the nuances of modern email marketing in easy-to-understand formats. The benefit to this is increased customer engagement of our brand. ### 25. Constant Contact Makes Everything EASY! **Rating:** 5.0/5.0 stars **Reviewed by:** Geoff W. | Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Constant Contact Advanced Automation?** I find that Constant Contact's Advanced Automation & CRM Platform is very easy to use to make fantastic emails. It integrates easily with our AMS. This is my daily email system, and I can't think of any other service to use. **What do you dislike about Constant Contact Advanced Automation?** I have used Constant Contact for almost two years, and I have had no issues whatsoever. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact makes everything easy. I especially love how easy it is to view email metrics, opens, clicks, bounces, etc. It is very straight-forward and easy to understand. ### 26. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** jayme l. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Constant Contact Advanced Automation?** We unexpectedly had one of our employees leave our company with very short notice, unfortunately this was who was in charge of our Constant Contact account. That being said one of our current employees were able to log on and quite easily create and send out e-mails and link it to our social accounts as well. Constant Contact makes it so easy with templates and suggestions that anyone can very simply create a professional looking e-mail for your customers. **What do you dislike about Constant Contact Advanced Automation?** I have not found anything that I dislike about the platform or that I would change its all very simple and straight forward. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It is such a time saver. It is so easy to use a template and upload your own photos to include with e-mails, it has really taken the guesswork out of having to create something from scratch, without having to have a graphic designer you can make professional looking e-mails and post them to social media. The time Constant Contact saves me is unmatched to other products I have used. ### 27. Great tools for non-tech savvy businesses **Rating:** 3.0/5.0 stars **Reviewed by:** Laura K. | Marketing Strategy Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** I love that Constant Contact tools are easy to navigate and bug-free. I have mostly only used Constant Contact for email newsletters, but I have looked into the other tools available and look forward to using them more in 2024! **What do you dislike about Constant Contact Advanced Automation?** The only dislike is that these tools were not more heavily promoted! Looking through my emails, the website, and Constant Contact's social media, I don't see the Advanced Automation & CRM Platform. It hasn't been top-of-mind for me. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** My employer does not have a strong CRM, so we definitely supplement a lot with Constant Contact. Without the tools that Constant Contact offers, we would not have access to certain contact information and details. ### 28. Nothing is at easy as it seems or works as intended **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** I specificially chose to write this review because I struggle to find anything that works as I want it to with this product. **What do you dislike about Constant Contact Advanced Automation?** Nothing works as intended or as advertised. To begin with, none of the links in the Constant Contact navigation bar work on my Chrome or Edge browsers. You have to right click and choose "Open in New Tab" to navigate any of the links. - It has been over 50 days after initially talking with customer support and none of my automations function as intended. I have three steps in multiple automations and the third step doesn't work in any of them. Customer Support has assured me the engineers are "looking into the issue" and to just send my e-mails manually for the time being. Not much of an automation, then. - Using automations in connection with virtually anything other than your preset Constant Contacts list costs you extra money. - Dynamically adding users to your Constant Contact lists is not do-able unless you want Constant Contact branding all over your webpage. - Using automations to send reminder e-mails for topics in the future (ie an automated subscription reminder e-mail) is unavailable. - You're not even able to remove automations from your initial list. If you make a new one,and like me - find out that the automation you intended to create isn't possible in Constanct Contact, or if you change the name or timing, or for any reason want to de-clutter your main dashboard you are unable to do so with automations. Overall, I'm supremely dis-satisfied with the platform, and if no improvements are made over my subscription period intend to move to another service. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I have thank you automations sent on a yearly basis to customers set up, however it took me 3 seperate attempts and 2 customer service inquiries to get it working as intended. **Official Response from RJ McLaughlin:** > Hi there, I appreciate you taking the time to share your Constant Contact experience. I'm disappointed that your experience has been far from great so far, but our team wants to help you work through your automations issues. To get an update on your automation support ticket and talk through additional solutions, please reach out directly to us via email at social_support(at)constantcontact(dot)com and reference this review so that our team can work with you to remedy the issues. Appreciatively, RJ ### 29. Easy to Use Email System **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** Constant Contact allows me to personalize and target specific products to all of my clients or to a segment of my clients. The automated platform is easy to use and saves me lots time which is invaluable. I can set up one or more campaigns in advance, schedule emails, and let the automation handle the rest. This allows me to focus on other aspects of my business. I also appreciate the analytics and reporting features that are a part of this system. **What do you dislike about Constant Contact Advanced Automation?** In the nearly two years I have been using this platform, I have not run across anything I did not like about it. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Managing and sending individual emails to my growing list of subscribers can be time-consuming, and as the number goes up, the likelihood of errors goes up, too. The automation tools in Constant Contact can streamline my email marketing process by allowing me to set up automated campaigns, segment my audience, and send targeted messages based on user behavior. ### 30. Great customer service and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Constant Contact Advanced Automation?** Customer service is always excellent and very helpful for us to reach our organization goals. Platform is easy to use. The AI Option has also been super helpful and fun to play with. **What do you dislike about Constant Contact Advanced Automation?** I wish it had calendar capability for a series. We run once a month workshops and currently we would have to set up 12 separate events and have people register each month. This is too cumbersome and time consuming. We would love a feature that allows someone to register for a workshop series and have it populate automatically on their calendar. Then I could say that Constant Contact is darn near perfect for us. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Streamlining outreach and communications. ### 31. Fairly easy CRM but wish there was less clicking **Rating:** 4.5/5.0 stars **Reviewed by:** Joan K. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** I like the list features and the search works pretty well for campaigns **What do you dislike about Constant Contact Advanced Automation?** I wish there were better ways to combine lists or remove contacts from lists. I also wish there was a way to send an email to one person rather than make a whole campaign. It would also be nice to be able to update an automation email without starting the whole automation from scratch. For instance, I have an automated welcome email and I just want to update dates but keep sending the same email. Instead, I need to build a whole new campaign. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It is keeping all of my contacts in one place. ### 32. Constant Contact as a tool for staying connected with current clients, as well as reaching new ones. **Rating:** 4.5/5.0 stars **Reviewed by:** Bernard v. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** We have found Constant Contact to be extremely intuitive to utilize. In addition, they have great one on one account managers that assist you with best practices, and even create content for you if desired, at what I think are unbelievable rates. Also, the tools on the platform make the job of reaching out to customers, both current and prospective, incredibly easy. **What do you dislike about Constant Contact Advanced Automation?** There is not too much to dislike about Constant Contact. It is very cost effective to utilize, and very effective to utilize. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Contact Contact is automating much of our Newsletter output, which means our small staff are able to focus on additional important activities ### 33. Syncing Between Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Constant Contact Advanced Automation?** Our analytics sync back to our CRM which is really nice for our sales people. **What do you dislike about Constant Contact Advanced Automation?** Nothing comes to mind. the only things I have found limiting have to do with our CRM. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** We are able to see in our CRM which contacts have bounced and that allows people to clean up their contacts. **Official Response from RJ McLaughlin:** > Thank you for the feedback and your 5-star rating! ### 34. Gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Jess W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** Constant Contact is fairly easy to use and intuitive as far as automation platforms go. I've used them for a couple of years and haven't been tempted to switch to a competitor. Customer support is great every time I've contacted them. **What do you dislike about Constant Contact Advanced Automation?** Sometimes the platform can be buggy. When I've called to fix an issue, there is a strange workaround instead of a direct solution. As a platform, It's a little too simple at times and I dream of more complexity/functionality. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Constant Contact is an affordable solution for my marketing email and automations as a small business. I can easily manage my contacts in the platform. ### 35. Constant Contact makes less work to my most important interactions **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact is super intuitive and easy to use, helping me turn 1 campaign into many with ease. **What do you dislike about Constant Contact Advanced Automation?** Less of a dislike but mora desire to pull in sections from other campaigns rather than just using a copy as the starting point. Often I find myself having to log out of one campaign and go to another to get a copy and paste, or recreate it in another campaign. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Great templates so no need to start from scratch, gathering leads in a segmented fashion, use of AI tools to make things easier and repurposing email posts into social posts with ease. ### 36. Constant Contact makes it super easy to send out customized emails that have beautiful designs! **Rating:** 4.5/5.0 stars **Reviewed by:** Desi L. | Webmaster and Media Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** I love the ease of the drag-and-drop feature, as well as the ability to customize almost everything. **What do you dislike about Constant Contact Advanced Automation?** The mobile view of emails that are sent do not match the "mobile preview" that is shown. I would love it if there was a second screen to customize a mobile version to make sure that the layout could be better on phones. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** We previously used Mailchimp to send out emails, and it did not offer the ease of use or customization that I wanted. Constant Contact is much more user-friendly and allows you to create so much cool stuff! ### 37. Review of Constant Contact **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph A. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Constant Contact Advanced Automation?** What I think is the most helpful is the ease of use in implementing marketing. I also am connected to a marketing firm and they will integrate their marketing materials into the software. The plug-in-play system in which campaigns, especially email campaigns, make creating emails much easier. I use my system weekly. **What do you dislike about Constant Contact Advanced Automation?** To be honest, I do not use the CRM platform, at least in the traditional sense since I have a separate CRM. I am not sure the function of the CRM will suit my needs. I know AI is also new and upcoming but I find it a bit lacking in its functionality. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I am mostly trying to solve the automation of emails. I do not always have the time to create or send out complicated email campaigns. ### 38. CC 2024 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Constant Contact Advanced Automation?** User friendly. Number of features. Ease of Integration. **What do you dislike about Constant Contact Advanced Automation?** I would like more filters when searching campaigns. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Integrating forms and visitor identification is easier. We use the system a lot in helping to serve as a database to house users of our various programs. **Official Response from RJ McLaughlin:** > Thank you for the review! Please send an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any specific filters you'd like to see added to campaign search and I would be happy to forward it along to our developers. ### 39. Excellent all around marketing tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** As a marketer, I find Constant Contact's Automation & CRM platform invaluable. I use this service for my side business and the automation system alone has helped me generate more business. It's very easy to setup and integrate with my site and any times I have had an issue Constant Contact's customer service reps have been quick to help. **What do you dislike about Constant Contact Advanced Automation?** I found the system easy to setup, but I can see where someone not familiar with email depoloyment or marketing would have issues. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** The only real issue I had with setting up landing pages was it automatically adds your address to the form. I created a signup form for my website early on and I can't have my personal address there so I had to opt for an alternate method. Overall, it's a great system. ### 40. Constant Contact Automation is so helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Bailey T. | communications director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Constant Contact Advanced Automation?** I love the ability to setup an automatic welcome email for when people sign up for our weekly newsletter! I also love that option to send someone an automated email for their birthday. **What do you dislike about Constant Contact Advanced Automation?** I find the interface a bit clunky. It definitely took me a while to figure out how to setup welcome emails and birthday emails, but I got there eventually. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Our church has so many social media platforms and it's super nice to be able to manage all of them through Constant Contact. It makes my workflow more efficent. ### 41. Easy to use. Reliable. Great feedback for analytic purposes. **Rating:** 4.5/5.0 stars **Reviewed by:** Steve B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** The CC platform is stable, user-friendly, short learning curve. I have never had an occaision to contact customer service in around 10 years of usage... nothing to report, complain or inquire about. I wish everything was that dependable. **What do you dislike about Constant Contact Advanced Automation?** I think my biggest issue might be that I only use about 10% of it's power and potential. It can do WAY more than I use it for. That's not a complaint... more of an observation. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** I have about 2500 subsribers across 7-8 categories and CC keeps me organized and my marketing takes very little time. ### 42. Constant Contact Easy to Figure out but it Glitches **Rating:** 3.0/5.0 stars **Reviewed by:** Amy R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Constant Contact Advanced Automation?** The Constant Contact platform is easy to figure out but it does glitch alot when trying to save your ad's or emails to send out. It will save everything but the article title or the re-write you did, **What do you dislike about Constant Contact Advanced Automation?** I get tired of feeling like I have to save the work a hundred times before it saves it exactly right **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Unsure yet ### 43. Constant Contact is pretty good but there's room for improvement. **Rating:** 3.5/5.0 stars **Reviewed by:** Kate P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** Sending and tracking marketing emails and groups of contacts is pretty straightforward. We use the platform to send weekly emails to our customers. **What do you dislike about Constant Contact Advanced Automation?** The system feels a bit outdated and clunky. There are other platforms that are easier to use and integrate with other products. We use Constant Contact as that is the company that is used accross our brand and we have access to branded content. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Engaging with customers and keeping them informed of our products and services. We can track segments of our lists as well for more targeted campaigns. ### 44. Constant Contact Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Constant Contact Advanced Automation?** It's very easy to use, whether you are setting up email campaigns or events. **What do you dislike about Constant Contact Advanced Automation?** Customer Service can be difficult to deal with. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It allows me to send simple and clean-looking emails to a very large list of our membership. **Official Response from RJ McLaughlin:** > Thank you for the review. I'm sorry to hear you may have had a difficult experience with our customer service. We would love to learn more. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any additional details you can share about your customer service experience to help our team improve. ### 45. Best system out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda L. | Community Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Constant Contact Advanced Automation?** I have used many different CRM platforms over the years and I can tell you this is the very best one. It's easy to use, easy to integrate with other systems and even have an amazing user friendly app for ease and convenience. It's straightforward and the customer service is top tier. I'm so glad I found them and will be using them for the long haul. **What do you dislike about Constant Contact Advanced Automation?** I don't have any dislikes except I didn't find them sooner. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** It's helping me get to my customers easily and at my fingertips quickly. ### 46. Very satisfied and user friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Bennett G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Constant Contact Advanced Automation?** It's very user friendly and the mobile app allows me to manage things while on the go. The email builder is simple and intuitive, which makes things quick and easy to navigate. We use the platform daily. **What do you dislike about Constant Contact Advanced Automation?** I would love to see a feature that allows for the same email to be sent at the same time of a specific day each week. We send links for meetings that have consistent reoccurring days/times. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Communication with our current customers on a daily basis which helps them stay engaged. ### 47. Powerful User-friendly Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Janice R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** We have found Constant Contact to be the most effective email blast vehicle. The ability to spread news to our contacts is most helpful. We like how we are able to design our layouts, add photos and information to develop our messages. The system includes good interface and provides plenty of storage for elements. The smooth process to build and produce messages are appreciated. **What do you dislike about Constant Contact Advanced Automation?** Occasionally, limits on building blocks and content dimensions create additonal work and manipultion to create desired output. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Promotion of business and events. ### 48. A solid solution that works when I need it to. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** It's very easy platform to build in, and can design things that work with our brand without having to dive into HTML and CSS. The automation features work well and can easily segment using the CRM feature. Combining it with Zapier to load our new contacts is super helpful. Overall, I really enjoy using the software. **What do you dislike about Constant Contact Advanced Automation?** The only issue I have is that some of the design blocks are somewhat limited, so you have to get creative when trying to work on something out of the box. But for 80% of our use cases, this isn't an issue. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Building elegant customer communications and automating them. This allows us to stay in top of mind with our customers and have a consistent brand identity. ### 49. Easy to use, but has a few flaws. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Constant Contact Advanced Automation?** Constant Contact has a very user-friendly interface, and the drag-and-drop features work nearly flawlessly - especially when compared to their competition like MailChimp. **What do you dislike about Constant Contact Advanced Automation?** Constant Contact isn't always the best at integrating with websites or other CRMs outside of Constant Contact's hub. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Email lists, templates, ease of implementation ### 50. Big fan of Constant Contact **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Constant Contact Advanced Automation?** As a real estate professional Constant Contact allows me to communicate regularly with my past, present, and future clients with ease. It is straight forward and allows me to automate communication, efficiently saving me time. I like how creative I'm able to make the emails I send out. Any time I've had an issue or needed something support has been responsive and fixed any issues quickly. **What do you dislike about Constant Contact Advanced Automation?** There is not much I dislike but I probably and not using all of the tools Constant Contact offers to their fullest potential. **What problems is Constant Contact Advanced Automation solving and how is that benefiting you?** Keeping in front of my past present and future clients. It allows me to stay top of mind to thousands of people for less than an hour a week. ## Constant Contact Advanced Automation Discussions - [What is the best way you've found for selling marketing automation/CRM services to prospects/clients?](https://www.g2.com/discussions/24841-what-is-the-best-way-you-ve-found-for-selling-marketing-automation-crm-services-to-prospects-clients) - 6 comments, 3 upvotes - [How do you use personas to better serve your clients?](https://www.g2.com/discussions/13735-how-do-you-use-personas-to-better-serve-your-clients) - 2 comments, 2 upvotes - [Who is in Charge of Fixing SharpSpring's Data Integrity Issues?](https://www.g2.com/discussions/13261-who-is-in-charge-of-fixing-sharpspring-s-data-integrity-issues) - 1 comment, 2 upvotes - [What agency benefits does SharpSpring provide?](https://www.g2.com/discussions/what-agency-benefits-does-sharpspring-provide) - 1 comment, 2 upvotes - [How long does it take to onboard?](https://www.g2.com/discussions/how-long-does-it-take-to-onboard) - 1 comment, 2 upvotes - [View Constant Contact Advanced Automation pricing details and edition comparison](https://www.g2.com/products/constant-contact-advanced-automation/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+00%3A42%3A46+-0500&secure%5Bsession_id%5D=53111f12-6fe7-49be-b80b-678dc7d2d9a8&secure%5Btoken%5D=903ea769378ec8faee4631aaf1165f16eb0e73ef6d91eb07432cba3933520d10&format=llm_user) ## Constant Contact Advanced Automation Integrations - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Constant Contact Advanced Automation Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Desktop Integration - Product & Price List Management - Contract/License Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Templates** - Text and Themes - Proofing - Mobile Responsive **Attribution Modeling** - Single-Touch Attribution - Multi-Touch Attribution - Algorithmic Attribution - Cross-Device Attribution - Offline Attribution - Cross Channel Attribution **Content & Collaboration** - Content Calendar - Content Library - Users and Permissions - Content Creation - Image Library **Platform Basics** - Dynamic Segmentation - Journey Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Agentic AI - Visitor Identification** - Cross-system Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Attribution** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **** - Conversion Rate Optimization - SEO Management - Drag & Drop - Visual Analytics - API - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Real-Time Reporting - Customizable Templates - Real-Time Data - A/B Testing - Screen Activity Recording - Site Search Tracking - Trend Analysis - Visitor Tracking - Customer Segmentation - Engagement Tracking - Activity Tracking - Sales Trend Analysis - Funnel Analysis - Widgets - Alerts/Escalation - Real-Time Analytics - Heatmaps - Search/Filter - Conversion Tracking - Reporting/Analytics - Referral Tracking - Real-Time Monitoring - Generative AI - Data Visualization - Behavior Tracking - Keyword Tracking - Pageview Tracking - Customizable Reports - Charting - Visualization - Activity Dashboard - Real-Time Notifications - Access Controls/Permissions - Time on Site Tracking - Web Traffic Reporting - Monitoring - Tagging - Dashboard Creation - Campaign Management - Campaign Analytics - Customizable Branding - Alerts/Notifications - User Interaction Tracking - AI Copilot - Customer Journey Mapping - Goal Setting/Tracking - Multiple Site Management - Website Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Social Management** - Social Publishing - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Multi-Channel Data Collection - Engagement Tracking - Keyword Tracking - Behavior Tracking - Campaign Tracking - Conversion Tracking - SEO Management - Tag Management - Real-Time Data - Activity Tracking - Click Tracking - Contact Management - Content Management - Lead Management - Email Management - Campaign Management - Channel Management - Template Management - Workflow Management **Edit** - Pre-Made - Build - HTML **Marketing** - B2B Attribution - B2C Attribution - Marketing Channels - Integrations - Social Media Integration **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Page Optimization** - Mobile Responsive - Web Analytics - SEO - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Logistics** - Analytics - Issues - Integrations - Shareable Link **Reporting** - Dashboards - Data Visualizations - Custom Reporting **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration - Social Media Integration - Multi-Channel Marketing **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **** - AI/Machine Learning - Multi-Channel Management - Multi-Campaign - Campaign Segmentation - Channel Management - Advertising Management - Reporting/Analytics - Campaign Planning - Customer Activity Tracking - Performance Metrics - Conversion Tracking - API - Data Import/Export - Campaign Management - Generative AI - A/B Testing - Customer Journey Mapping - Affiliate Management - Predictive Analytics - Monitoring - AI Copilot - Lead Capture - CRM - Audience Targeting - Attribution Modeling - ROI Tracking - Conversion Rate Optimization - Alerts/Notifications - Lead Management - Campaign Analytics - Visitor Tracking - Customer Segmentation - Customizable Reports - Dashboard Creation - Website Analytics - Engagement Tracking - Lead Qualification - Behavior Tracking **** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Mobile & Social** - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Sales Management** - Live Pipeline Management - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics - Multi-Campaign - Campaign Analytics - Website Analytics - Conversion Rate Optimization - Drip Campaigns - Visual Analytics - Real-Time Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **** - Event Marketing - Social Promotion - 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