Constant Contact Reviews & Product Details

I'm a big fan of the automation tools which allows us me to set up onboarding journeys, event reminders and re-engagement sequences with minimal ongoing effort. It is been a huge time saver while still letting me deliver personalized experiences at scale. Beyond that, the analytics dashboard is genuinely useful not just vanity metrics page. It gives me clear insights into what's performing, who is engaging and where i can optimize. Those real time metrics help me make better decisions and prove campaign ROI to stakeholders. Review collected by and hosted on G2.com.

the design templates while easy to use can feel a little dated if i have to aim for highly modern or custom branded layouts. I can still achieve good results but it takes a bit more tweaking than expected. Review collected by and hosted on G2.com.

I work as a Dietician & Nutritionist and I also manage clinic communication and health education updates. In my regular work, I send diet guidance after consultations, lifestyle advice, seasonal health updates, and general clinic information. Constant Contact helps me handle this communication in a structured way instead of sending separate messages again and again.

I also use it to send reminders related to follow-ups and to share information about small health awareness sessions or online guidance programs. It helps me keep communication clear and professional. I can manage contacts properly and send updates to the right group without confusion.

It also shows basic results like delivery and open status, which helps me understand if the health message reached people. For clinic work, keeping communication organized and consistent is important, and this platform supports that in a simple and practical way. Review collected by and hosted on G2.com.

Sometimes the email editor feels a little slow while making changes. When adjusting text or spacing, it may take a few seconds to update on the screen. One thing I also noticed is that sometimes while making small edits in a scheduled email, I have to go back through a few steps again before finalizing it. Review collected by and hosted on G2.com.

Constant Contact has a simple interface that makes it easy for users with little or no experience with an email marketing platform to use. Review collected by and hosted on G2.com.

The biggest strength of Constant Contact is also it's biggest weakness for more advanced email marketers. Although it is easy to use, it lacks many features more robust email marketing tools have. I wouldn't recommend Contact Contact for ecommerce. There are other email marketing tools with more advanced features for ecommerce automation and segmentation. Review collected by and hosted on G2.com.

Since my employer introduced Constant Contact and I signed up to begin hammering out emails and messages to our AmeriCorps Seniors Volunteers, I never realized how much I needed this software in my business life. I spent hours hand entering email addresses separated by commas into my outbox in outlook, just to find that when people with unique email addresses responded... I had no clue who was sending an inquiry. With the ability to upload files like Excel spreadsheets, I can export directly from our Volunteer Database and upload straight into Constant Contact where it automatically lets me toggle my target audience, select a personalized email message for them, and gets our community volunteer opportunities out to over 200 volunteers with EASE! I love that it tells me how many people (and who) viewed our emails so I know who I need to follow up with. If you are responsible for marketing at your organization, Constant Contact is a NON-NEGOTIABLE! Review collected by and hosted on G2.com.

I have yet to find a downside, or something I needed for marketing purposes that this software could NOT do. 10/10! Review collected by and hosted on G2.com.

The feature i rely on the most is the email editor. It is incredibly clean and intuitive which means i don't have to spend time training new team members or troubleshooting formatting issues. The templates are modern and flexible and i can customize them quickly without worrying about breakings on mobile. For a fast paced marketing environment, that reliability is a lifesaver especially when i'm under tight deadlines. I'm also a big fan of the automation features the platform offers. They are not overly complicated but they get the job done well. Review collected by and hosted on G2.com.

I have found the design editor to be slightly rigid at times. the templates are attractive, but customizing them beyond the standard options can be clucky. When I'm trying to match very specific branding guidelines or create a highly tailored layout, I tend to hit some boundaries. Review collected by and hosted on G2.com.

I like the ease of use and creativity adaptation of Constant Contact. The pricing is decent, which makes it appealing. The templates provided are a huge help and make managing email campaigns a lot simpler. I also found the initial setup really easy, which was a big plus. Review collected by and hosted on G2.com.

The integrations with social media aren't very adaptable. I wish there were more in-app social media posting with the ability to adjust assets and post directly from Constant Contact in a more understandable way. Review collected by and hosted on G2.com.

Constant Contact is great for being able to send out emails to set lists of contacts. Once you have your basic email templates set up, it's pretty simple to keep those on file and make copies for future emails. Uploading new contacts is very simple and you can monitor if recipients have opened or clicked into specific emails. I like that we have the option to resend an email to new contacts added to specific lists. We use this almost every day and it's been a very reliable software and it is easy to train new people on as well. Customer support has been available whne I needed them and were aways helpful in finding solutions. Review collected by and hosted on G2.com.

I wish the search function worked better when I am looking for a specific email campaign. I also wish uploading and editing photos was quicker, it always seems like a slower process. I also would love the ability to send an email to an email or two without having to add them to a list. Review collected by and hosted on G2.com.

As the owner of a digital marketing company—and a proud partner of Constant Contact—I always tell my clients the same thing when they start using it: the customer service is where this platform really shines.

In a world where most companies hide behind chatbots and endless help articles, Constant Contact lets you talk to a real human being who actually wants to help. And not just help—they often share extra tips and tricks that make you even more productive with your email marketing.

It’s like having a little marketing coach in your corner every time you call. Friendly, knowledgeable, and genuinely invested in helping you succeed.

Simply put: great tools, even better people. Constant Contact is the best! Review collected by and hosted on G2.com.

I really don't have any dislikes. I love recommending it! Review collected by and hosted on G2.com.

I really like Constant Contact for their customer service and the ease of use of the system. I've been with them for fifteen years, and over the years, their system has evolved so nicely. It is a pleasure to use their system and create effective emails. The integration with our CRM works well, and the initial setup was rather straightforward. I appreciate how Constant Contact allows me to create beautiful and effective emails, which I'm proud to send out. Review collected by and hosted on G2.com.

Nothing, really. Review collected by and hosted on G2.com.

I like the ease of use and the support I get from both the community and technical support. It is very logical and straightforward, and when I encounter an issue, the knowledge center and community are there to help. The setup was also seamless, as I was able to handle it myself and get my Excel spreadsheet of contacts loaded. I also find that Constant Contact works really well with Canva. Review collected by and hosted on G2.com.

I really don't have any negatives at this point. Review collected by and hosted on G2.com.