Consensus Reviews & Product Details

I like being able to view the statistics around the videos that I produce. As a consumer, I like the ability to customize the video content that I am viewing, which makes it valuable for me as it allows me to see only the relevant information and skip over the information that isn't useful. The initial setup of Consensus was very straightforward. Review collected by and hosted on G2.com.

Maybe it's just me but every time I go into Consensus I have to "tell it" again whether I am a first time user and go through a tutorial. I am not sure why that part is not "sticky" or why it isn't recognizing my prior usage. Initially I was also confused as to why I had to add an email address for a recipient if my intent was to send the link directly from my own email but over time I have gotten used to that particular flow (but have found it confusing). Review collected by and hosted on G2.com.

Consensus makes it easy to deliver personalized demos at scale. The automated demo flows save our team hours every week, and the engagement analytics give us clear insights into what prospects care about most. It’s intuitive, efficient, and a huge help for qualifying leads faster. Review collected by and hosted on G2.com.

The platform can feel a bit complex at first, especially when setting up more advanced demo flows or analytics reports. Once you get past the learning curve, though, it’s smooth sailing. A few UI improvements and faster load times would make the experience even better. Review collected by and hosted on G2.com.

I like that Consensus is easy to use, has a fantastic user interface, and presents well to clients. It speeds up the sales process, allowing me to close more business faster, with less time spent preparing for and conducting demonstrations. I also appreciate the control it provides over what we are sharing and the insights into who's viewed the video and what they've viewed. Switching from Vidyard to Consensus was beneficial for gaining these features. Review collected by and hosted on G2.com.

I sometimes find it hard to navigate through all the content that we have saved in Consensus, it would be great to filter on content by date, so that I can disregard old legacy stuff we have there. Review collected by and hosted on G2.com.

I appreciate how we can present our product to customers quickly and concisely, without needing to involve our other valuable technical resources. Our extensive video library is a great asset, allowing us to effectively demonstrate our product’s capabilities. Customers also enjoy the customization options, as they don’t have to spend time on content that isn’t relevant to them. Lastly, the way it integrates into gmail makes it easy to use with every single customer and allows for us to send multiple videos to the customers who need it the most! Review collected by and hosted on G2.com.

I only wish we had more time to make additional videos! Occasionally, customers request to see very different features, and it can take a moment to produce several videos for a demoboard. Review collected by and hosted on G2.com.

Easy to access and use. Consensus makes it simple to instantly share key features, use cases, and product releases with both individuals and larger teams. The reporting also helps me understand who’s engaged and where I should focus my attention. Review collected by and hosted on G2.com.

No concerns so far. Recent product enhancements, such as the option to create multiple users and automatically fill in name fields from an email address, have made the creating and sharing process smoother and faster. Review collected by and hosted on G2.com.

Consensus has helped our presales and sales teams significantly. In my specific role, Consensus has helped eliminate short, feature-based demos or demos for solutions that aren't revenue-generating. As part of the team that works with Consensus at my company, I appreciate that we can be creative with how we create and present the information that is later shared with prospects and clients. Consensus has become a crucial resource for our sales team. Review collected by and hosted on G2.com.

Honestly, there isn't anything I dislike about Consensus. The only thing I would say is that there are a lot of features that either we aren't able to take advantage of because of how our sales org works at the company, or because they don't make sense with how we utilize Consensus. Review collected by and hosted on G2.com.

I really appreciate being able to gather telemetry on demos sent to customers with Consensus. This feature is incredibly valuable as it provides insights into what my customers are most interested in, allowing me to tailor conversations and engage more effectively. It serves as a fantastic conversation starter or continuation tool while discussing our solutions. This capability significantly enhances my ability to understand customer needs and tailor my approach accordingly. The other thing I love about Consensus is uncovering stakeholders. Review collected by and hosted on G2.com.

I'd like to be able to get a central view of all of our customer and the various contacts in one view. At the moment, that's spread out over various demo boards. Review collected by and hosted on G2.com.

I love the user interface, it's so easy to navigate. I actually didn't even need any training to figure out how to use it, I just played around with it for a bit and figured it out on my own. Previously my company would send YouTube videos, it was so unpolished and obviously we didn't know if they watched it or not. Now my internal team maintains a consistent, clean, and vast demo video base that makes selling a lot easier, yay! Review collected by and hosted on G2.com.

Sometimes the video library can be tricky to navigate. Unsure if that's how my organization set it up, but when I left some navigation feedback to my internal team, it was sorted out quickly.

From a prospect standpoint, when multiple demo videos are sent, I think it can be confusing for the viewer to know that they've been sent a playlist. It would be nice if there was a navigation board that showed the entire list of what they've been sent. Review collected by and hosted on G2.com.

Consensus makes my demos scalable and consistent. I like that it automates the early-stage demo process so prospects can self-educate at their own pace while giving me detailed engagement analytics that show exactly what they care about. It helps me qualify faster, tailor live conversations, and focus my time on high-intent buyers. Review collected by and hosted on G2.com.

Overall I don’t have major issues with Consensus but once Salesforce is integrated some fields tend to prepopulate themselves in ways that don’t always match what I need. It can require extra double-checking before sending out demos. Aside from that, the platform works smoothly for me. Review collected by and hosted on G2.com.

What I like most about Consensus is how much time it saves me in the sales process. As someone who’s constantly juggling multiple deals and stakeholders, having an automated demo platform that personalizes itself to each prospect is a game changer. Instead of running the same generic demo over and over, Consensus lets me send an interactive one that tailors itself to what each buyer actually care about — finance can see ROI and reportign, operations can dig into workflows, and IT can explore integrations, all on their own time. Review collected by and hosted on G2.com.

Sometimes it takes a lot of upfront work to set up the demos, but its worth the time put in I think. Review collected by and hosted on G2.com.