Consensus Reviews & Product Details

It sends a notification whenever someone views a demo, which helps me stay on top of my deals and follow up at the ideal time. Review collected by and hosted on G2.com.

The UI isn't the friendliest but it's not a big deal. Honestly the only real weakness or issue is that it's only as good as the content it contains - if your team hasn't uploaded any good quality demos to the library, it won't be particularly helpful. Luckily in my case we have great content. Review collected by and hosted on G2.com.

I use Consensus for customer demos, internal videos, content for prospects, and more. I love that it gives us the opportunity to share highlights of our solution tied to problems our customers are trying to solve. It's easy to use and flexible, and I like the ability to see where customers or employees are spending the most time. Creating or modifying a video is pretty straightforward, which allows anyone on my team to move fast and get the customer what they need quickly and with high-quality. The setup was seamless for me, as I was able to get started right away with little to no training. Review collected by and hosted on G2.com.

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What I appreciate most is the exceptional ease of use for the sales team. The browser extension is a game-changer because it allows us to link demos directly to our emails, which prevents any loss of momentum. The ease of implementation was also a pleasant surprise; we were up and running very quickly. Furthermore, the level of granularity in the analytics is impressive; knowing exactly which segment a prospect watched and for how many seconds gives us the "summit" of their interest. We also find the customer support team to be very reactive whenever we have a technical question. Review collected by and hosted on G2.com.

The main downside occurs when building a Demoboard with multiple use cases; the navigation isn't intuitive enough for the prospect to toggle between different demonstrations smoothly. Additionally, while the ease of integration with our CRM works, the backend library itself feels a bit disorganized. It would be a significant improvement if we could create custom folders to better categorize our assets. As our frequency of use increases daily, having a cleaner workspace to manage a growing number of features and videos becomes essential. Review collected by and hosted on G2.com.

What I like most about Consensus is how easy it makes it to share product value in a more self-serve way. It helps me get relevant demo content in front of prospects quickly, without needing to coordinate a live walkthrough every time. I also like that it gives visibility into engagement, which is useful when I’m trying to understand interest and follow up in a more targeted way. Review collected by and hosted on G2.com.

What I dislike most is the experience when sharing multiple demoboards. In practice, a lot of people only watch the first one and don’t realize they need to go to the top right to click into the others. Because of that, engagement across the full set of content is much lower than I’d expect, and the conversion rate ends up being really, really low. It creates friction in the buyer experience and makes it harder to get prospects to consume the full story I’m trying to tell. Review collected by and hosted on G2.com.

I like that Consensus is easy to use; it's pretty straightforward to create demos, put them into the demo library, and create demo boards. It gives me a lot of different functions and options as I go through the workflow, making it user-friendly. I also appreciate the option to share links with a thumbnail, which presents really well over email. The whole setup process was very easy, and it's workflow-driven and step-driven, which helps in creating demo boards efficiently. Review collected by and hosted on G2.com.

Navigating through the demo or demo library can be a bit difficult, and sometimes the search function could be better. Also, when creating a demo or a demo board, you have to make sure that you publish it to be able to find it later, which should be a built-in or flagged step so you can't forget. Review collected by and hosted on G2.com.

I find Consensus very helpful for sending demos to people after calls. It allows me to share premade demos, saving me a lot of time since I don't have to do live demos after a discovery call. Being able to send a link to the demo lets clients watch it in their own time and come back to me. This feature enables me to effectively get back to clients with a demo and to send demos easily through emails, which is quite helpful. Review collected by and hosted on G2.com.

The naming conventions are quite confusing, and it'd be great if they could suggest demos for you based on personas, as it's also missing some personas. Review collected by and hosted on G2.com.

It is a very powerful tool to see what prospects or customers focus on regarding your products. You can track how the viewing of the videos has gone, helping you to better manage the first meeting with them. Review collected by and hosted on G2.com.

It is not very intuitive when it comes to creating the demoboard. There are concepts that sometimes lead to confusion. Review collected by and hosted on G2.com.

The best part is that I can have a personalized product demonstration and avoid repeating the recording process on a case by case basis with a prospect. The features enable me to control the responses, present custom video experiences, and structure the followups in a systematic manner as a sales person. The integration was effective as it was combined with our CRM processes and email outreach where all the engagement data was located. Review collected by and hosted on G2.com.

A weakness that I have observed with Consensus is that it may require additional time to prepare highly customized demos with various variations. Flexibility is offered by the number of features which I sometimes feel is slowing my workflow when I have to set up a few customized versions depending on the prospect. Review collected by and hosted on G2.com.

I use Consensus for delivering short videos to potential clients and I love using the recording tool because it works super well to create micro-demos. It allows me to demo specific product features without needing to schedule an entire meeting, saving both me and my wider team a lot of time. I find it easy to use, and the video quality is incredible. The ability to create questionnaires before a set of videos is incredibly useful. In a sales role, it's important to showcase our product seamlessly, and a short, actionable demo is more valuable to my clients than any amount of talking I can do. Consensus is a valuable part of the sales process and helps me win more for the business. Review collected by and hosted on G2.com.

Sometimes the search functionality can be a bit difficult to navigate. I've had trouble finding a specific video that I've used before. It feels like an old school style search, where I need to have the exact match typed into the search bar. A natural language search would be more helpful. It would also be great to have the ability to reuse a demo board, but with different people invited. Needing to recreate an entire demo board from scratch, when I'm using the same videos that have been used previously, can be a bit of a pain. Review collected by and hosted on G2.com.

I really appreciate how Consensus saves me a lot of time because I don't have to set up custom demos. I can just go straight to the library, look up prerecorded demos that have already been done and that apply to each customer, and send those out so that we don't have to reinvent the wheel. We also don't have to get on live calls as much, which is a huge time saver. Review collected by and hosted on G2.com.

I wish we uploaded more content to Consensus and have more of a library so that we could use different customer demos from before that were more specific versus general overviews. More deep dives into demos. Review collected by and hosted on G2.com.