Consensus Reviews & Product Details

I love that Consensus is really easy to use. It's highly customizable for prospects, which is fantastic. Plus, we have the ability to use different demo styles. The team provided great training, and Scott from Consensus was really good with the setup process, making everything run smoothly. Review collected by and hosted on G2.com.

I think the reporting can be better. There is built in reporting, but it's not as concise. So we have to use an integration with Salesforce to get the reporting that we're looking for. I also wish when you want to share a link, it wasn't so difficult. I wish there was the ability to just select the video and click share link. It's a little convoluted to find that link. And I also wish we brought back branch style videos. Review collected by and hosted on G2.com.

I use Consensus to send quick video demos of our different modules and services. It saves a ton of time for me and for the prospect. It's super quick to set up and send to the prospect. All you need is to select the videos you want to send. I like to use the videos from my favorites section and enter basic information on the prospect, and the video is ready to be shared. It takes just a few minutes to set this up. The initial setup was super easy. Once I looked through the library of what was available, I just set my favorites as 'favorite,' and then it's super easy to send. Review collected by and hosted on G2.com.

It would be great to have some built-in AI features that would help create a custom introduction without having to record a video yourself. Kind of like if it could build an avatar of you and customize an intro video based on your prompts. Review collected by and hosted on G2.com.

I like the setup of the demo boards; it’s an easy way to give clients or prospects an overview of our platform, and it makes my life a lot easier. Review collected by and hosted on G2.com.

I don’t have anything to criticise yet, since I’m using it for the first time right now. I think with a bit more time and practice I could answer that question better, but for now there’s nothing I dislike. Review collected by and hosted on G2.com.

Consensus is bright with its auto personalized demo. It also allows me to produce custom video experiences to prospects on the fly, hours spent recording custom demos will be saved. I also enjoy the deep analytics. I can see which features are being clicked on and which ones are viewed in detail which allows me to formulate follow-up conversations so well. This understanding is a gold rush in our sales process and every interaction is more precise and efficient. A game changer in the game of qualifying leads. Review collected by and hosted on G2.com.

My main quibble with Consensus is the initial setup phase. The initial investment of time is high to upload all our product narratives and videos and properly map them. In addition, integrations are typically good, but a number of niche CRM connections are incomplete yet, which necessitates some manual workarounds. It is not a deal killer, but it increases the complexity in the implementation process. Review collected by and hosted on G2.com.

I like the ability for coworkers or the people I share with to be able to share the information throughout the company. It's valuable to me because I can cater the demos specifically to what they want to see. I also appreciate the option to build my own demos based on what's been created at our company and share that with customers. The setup was very easy, and our engineers recorded a set of demos that we can choose from. I can also request for more to be added. Review collected by and hosted on G2.com.

I wish that we had the option sometimes to not require the customer to select features they would like to see. So I would like to be able to select that for them. That might be an option, and I just don't know how to use it, but I wish that was an option. Review collected by and hosted on G2.com.

I use Consensus to provide demonstrations of capabilities to prospects and customers. It makes it easier for prospects to see the product, especially with tight scheduling windows and urgent opportunities. I really like being able to provide prospects views into our product and have detailed tracking into what they are viewing and how engaged they are. By being able to track the number of times and length of views, I can get a good idea of how important this is to a prospect and how likely they are to actually buy. Consensus is super easy to pick up as an end user. After creating a couple of demoboards, it's very straightforward. Review collected by and hosted on G2.com.

Sometimes in order to create a demoboard there are a lot of steps and manual keying of information that need to happen. Review collected by and hosted on G2.com.

I use Consensus at scale for early-stage product education, to improve qualification, and make live tailored demos more strategic. It reduces time wasted on unqualified or mis-aligned buyers and helps buyers to self-educate on relevant product use cases before formally meeting for a live demo. I really like how it allows for the combination of product education demos via one unified URL, as it reduces friction for each stakeholder by giving them a single entry point to explore what's most relevant. This ensures that they are being guided, improving engagement throughout the content provided. The initial setup was pretty easy and straightforward once I received my credentials. Review collected by and hosted on G2.com.

Comparatively speaking, where Consensus falls short is when a buyer expects deeper role-specific workflows or wants to ask live questions. Since these demos are pre-recorded, it can't fully replace an interactive tailored demonstration. Review collected by and hosted on G2.com.

The way the video shows each action as you create the "demo" is super helpful and I mean its not just a screen recording, if I want to change something I don't have to recreate the entire video. The sticky keys on my laptop drive me crazy, I'd rather write this out then have to use Loom again because no one was watching the videos anyway. My favorite part has been the browser extension. I simply add it to my browser, select a topic, and that's it. Review collected by and hosted on G2.com.

Sometimes the captioned voiceovers that come with the demo are pretty bad (I mean I know AI isn't perfect), but you find yourself going back and adjusting those captions after a while (that kinda kills the purpose). That is the nit-picky stuff that drives me crazy - I am right in the middle of writing a review and I see some random step drop the first couple sentences of the script - they are written into the script, they just aren't playing - so then I have to fix that too. Also I would love to have more options for how the scripts get voiced over. Review collected by and hosted on G2.com.

I like how Consensus helps me quickly get evidence based answers when I’m researching topics for work. I tend to have a lot of disjointed research and reports and so it is much easier to see the overall direction of the results without going through it all by hand. What I appreciate most is the number of features in which I break down the research papers. It saves my time and enables me to prepare more powerful materials to discuss internally as it provides me with better scientific background. Review collected by and hosted on G2.com.

I dislike that it sometimes oversimplifies certain research topics, which can make delicate subjects seem less nuanced and detailed than they really are. In my work, that means I still have to go back and verify the original sources more often than I’d prefer. Another issue is that not all studies are available through it, which limits what I’m able to access and view. Review collected by and hosted on G2.com.

Consensus lets us scale presales without sacrificing quality. Buyers get role‑based, interactive demos they can self‑serve, while we see exactly who watched what, for how long, and where interest spikes—so follow‑ups are targeted and meetings start warmer. It keeps our story consistent across reps, reduces repeat live demos, and shortens cycles by aligning multiple stakeholders before the formal call. Review collected by and hosted on G2.com.

Great content needs upkeep—plan for a lightweight cadence to refresh videos and branches. Initial configuration takes some thought to get the buyer paths right, and I’d love even more flexibility in analytics exports and admin UX. Minor trade‑offs given the value once it’s running. Review collected by and hosted on G2.com.