Top 10 ConnectWise Integrated Expert Services Alternatives & Competitors

Top 10 Alternatives to ConnectWise Integrated Expert Services Recently Reviewed By G2 Community

#1

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, Zendesk Support Suite is:
Better at meeting requirements
Better at support
Easier to do business with
See all Zendesk Support Suite reviews
#2

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, Freshdesk is:
Better at support
Easier to set up
Easier to do business with
See all Freshdesk reviews
#3

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, Intercom is:
Better at support
Better at meeting requirements
Easier to set up
See all Intercom reviews
#4

Zoho Desk
By Zoho
(6,200)4.4 out of 5
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, Zoho Desk is:
Better at meeting requirements
Better at support
Easier to set up
See all Zoho Desk reviews
#5

HubSpot Service Hub
By HubSpot
(2,492)4.4 out of 5
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, HubSpot Service Hub is:
Better at support
Easier to do business with
Easier to set up
See all HubSpot Service Hub reviews
#6

Atera
By Atera
(788)4.6 out of 5
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, Atera is:
Easier to set up
Better at support
Easier to do business with
See all Atera reviews
#7

Jira Service Management
By Atlassian
(779)4.2 out of 5
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Reviewers say compared to ConnectWise Integrated Expert Services, Jira Service Management is:
Better at meeting requirements
Better at support
Easier to do business with
See all Jira Service Management reviews
#8

Helpshift
By Helpshift
(380)4.3 out of 5
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Reviewers say compared to ConnectWise Integrated Expert Services, Helpshift is:
Better at meeting requirements
Better at support
More usable
See all Helpshift reviews
#9

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, Salesforce Service Cloud is:
Better at meeting requirements
Easier to do business with
Better at support
See all Salesforce Service Cloud reviews
#10

Front
By Front App
(2,244)4.7 out of 5
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with ConnectWise Integrated Expert Services:
• Help Desk
Try for free
Reviewers say compared to ConnectWise Integrated Expert Services, Front is:
Better at support
Better at meeting requirements
Easier to set up
See all Front reviews