--- title: Connecteam Reviews meta_title: 'Connecteam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3505 reviews by the users' company size, role or industry to find out how Connecteam works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 3505 scale: '5' date_modified: '2026-07-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Connecteam Reviews **Vendor:** Connecteam **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 3,505 ## About Connecteam Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). ## Connecteam Pros & Cons **What users like:** - Users find Connecteam to be incredibly **easy to use** , making onboarding and daily operations smooth and efficient. (1623 reviews) - Users appreciate the **intuitive interface** of Connecteam, making task management and communication seamless and efficient. (950 reviews) - Users appreciate the **ease of scheduling** with Connecteam, enhancing team communication and minimizing missed clock-ins. (870 reviews) - Users appreciate the **seamless team collaboration** offered by Connecteam, enhancing communication and task management effortlessly. (726 reviews) - Users find Connecteam to be a **user-friendly platform** that simplifies staff management and communication effectively. (702 reviews) - Efficiency (678 reviews) - Users value the **effective communication** capabilities of Connecteam, integrating tasks and chats in a user-friendly app. (665 reviews) - User Interface (665 reviews) - Users find Connecteam highly **intuitive** , enjoying its user-friendly design and seamless integration for daily operations. (645 reviews) - Users value the **helpful features** of Connecteam, enhancing team communication and simplifying task management effortlessly. (635 reviews) **What users dislike:** - Users find the **missing features** on the mobile app limiting, wishing for more customizable options and convenience. (442 reviews) - Users express disappointment over **limited features** in the Connecteam app compared to the desktop version. (424 reviews) - Users find **scheduling issues** with Connecteam, particularly for complex needs and multiple department approvals, quite frustrating. (300 reviews) - Users note that **improvement is needed** in the time clock functionality and the clarity of the display. (280 reviews) - Users find the **learning curve challenging** , especially with features that are easier to access on desktop than mobile. (280 reviews) - Users find the **interface not user-friendly** , facing challenges with corrections and navigating the system effectively. (279 reviews) - Users find **limited customization** options frustrating, wishing for more flexibility in features and templates for their experience. (247 reviews) - Users find the **limited user options** on the free tier frustrating, especially for non-profit organizations needing more access. (229 reviews) - Not Intuitive (197 reviews) - Users feel **limited functionality** in customizing reports and advanced features, impacting overall usability and flexibility. (188 reviews) ## Connecteam Reviews ### 1. Customizable, User-Friendly, and Perfect for Team Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Nadine S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Connecteam?** I appreciate how customizable the app is, allowing us to tailor it to our specific needs. Connecteam is also extremely user-friendly, making the setup process straightforward and hassle-free. The app offers many features that help keep our team connected in one central place, rather than having to use multiple apps or websites. I am truly grateful to have discovered Connecteam. **What do you dislike about Connecteam?** I wish there were templated customizable to-do checklists available in Connectteam for certain recurring projects. Aside from that, I am really enjoying using it at the moment. **What problems is Connecteam solving and how is that benefiting you?** It enables us to keep all of our internal SOPs and communications organized in a single place. ### 2. Updates Across All Store Locations **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Connecteam?** I like the way it makes it easy for all associates to be updated and communicate through all store locations. **What do you dislike about Connecteam?** You are not able to turn off the main chat thread. **What problems is Connecteam solving and how is that benefiting you?** It allows us to update all associates with information at once and it also makes it easier to schedule and know who is working where and when. ### 3. Best way For staff to clock in and track with GPS **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy S. | Marketing Director & Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Connecteam?** Time clocks and GPS are always an issue at our company, until we found Connecteam. Now, our staff's time is accurate; we instantly see when someone fails to clock in or out, and the GPS tracks our staff who travel to jobsites. This has increased productivity and efficiency in payroll. Our staff understood the app instantly and needed very little training. All employees are required to use Connecteam daily to clock in and out and to allow GPS to track them when traveling to a job site. Our HR staff finds Connecteam to work efficiently with payroll when issuing weekly paychecks. They pull hours straight from Connecteam. When we encounter issues with the GPS and need help finding what we are looking for, customer support has always been able to answer all our questions. As well, when we first set up the Connecteam program, Customer Support provided answers to all of our questions. Finally, we have been able to integrate our time clock and payroll system into Connecteam, allowing for payroll to flow smoothly. **What do you dislike about Connecteam?** The only area for improvement I could see is with the GPS details. It would be helpful if the GPS displayed the locations where vehicles stop and the duration of their stays at each property. It makes it challenging to work with cell tower pings. **What problems is Connecteam solving and how is that benefiting you?** Allowing our staff to easily clock in and out from the ease of their cell phones. Pulling timecard reports straight from one source, with the hours already calculated. ### 4. Effortless Staff Management with Connecteam **Rating:** 5.0/5.0 stars **Reviewed by:** Nic S. **Reviewed Date:** October 29, 2025 **What do you like best about Connecteam?** I find Connecteam incredibly beneficial for managing staff holiday entitlements and annual leave, plus a clocking system for our various employees and sub-contractors allowing us to track hours worked and pay. It's intuitive and simplifies the complicated process of tracking leave, ensuring that employees from the same team don't take time off simultaneously, preventing operational issues. This has dramatically improved our workflow. I appreciate how easy the setup was, with excellent guidance from the support team. The support that Connecteam provides is fantastic, making me feel supported throughout the entire setup process. The clock-in and clock-out functionality using the iPad app is another feature I find highly useful, providing our employees with a seamless and efficient way to track their time. Furthermore, I value the reliability of both the platform and the iPad app; they have proven to be extremely dependable in our daily operations. Overall, I like everything about Connecteam—its ease of use, support, and reliability make it an outstanding choice for our needs. **What do you dislike about Connecteam?** Nothing **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to manage staff holiday entitlements and prevent scheduling conflicts, ensuring team efficiency and operational smoothness. ### 5. Complex set up for hopefully great results **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Connecteam?** I'm currently in the set up phase of Connecteam and haven't rolled out yet, however so far it's requiring me to really think about our recruitment, offer, onboarding, training, and maintenance of employee records and data. I can see that it's going to be an incredibly useful tool if I can get it configured correctly. I've been finding the AI chatbot incredibly helpful for finding answers quickly or getting advice on how to configure something. The few team members I have invited have been impressed at how easy it is to sign up. **What do you dislike about Connecteam?** It's not always easy to find administrative options, the back end UI isn't as intuitive as the front facing UI. For example configuring the invite links. I have to remember to be in the Users area, then click Add users, and from the small menu select Manage Invite Link. When the menu pops up it's a very narrow pop up and it is hard to see the questions I want to configure as they are full of text that is wider than the narrow pop up. In addition if I forget to add a question I cannot re-arrange the questions, I have to delete anything that would be after that user question, add the one I forgot, then add the ones I just deleted. It would also be great to be able to make user fields required but only for certain cohorts at the user settings level not just when you send a custom invite link. Some features available to users like forms are hidden under Assets which isn't a very descriptive category in my opinion. **What problems is Connecteam solving and how is that benefiting you?** Connecteam is going to solve us being across multiple platforms to have employee data. Currently we use a combo of - Google Drive for forms/documents - Monday to manage personal and banking details - Jira to manage recruitment and contracting - Xero for timesheeting but only for some employees - Telegram and Slack for messaging - Atlassian for knowledge bases - in person for training We're going to roll everything into Connecteam and start to create online training modules and add tasks to shifts. ### 6. The best for smaller businesses like us! **Rating:** 5.0/5.0 stars **Reviewed by:** Mandie A. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Connecteam?** Out of all the employee time tracking and scheduling services we've tried out in the past, connecteam has been the easiest to learn and use daily. Our employees have not reported any issues like we have heard in the past using other apps for our clock in/out. I love having everything in one spot. I know when theres requests off while making the schedule. I know if someone has been late or forgot to clock out. It's like having a second manager built in for me. **What do you dislike about Connecteam?** I do not have any complaints. This has been the greatest app we've used. **What problems is Connecteam solving and how is that benefiting you?** It gives me a chance to set it and forget it basically. On weeks when the schedule is the same, I don't have to make any changes. It remembers the previous week for me and I can auto add it in. It also reminds me of requests off's for my employees. The geofencing has saved us multiple times when employees were stealing time, claiming to be clocked in and they were not even at work. This feature helps protect us ### 7. Sufficient for scheduling but not the most ideal user experience **Rating:** 3.5/5.0 stars **Reviewed by:** Shannon D. | Membership Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Connecteam?** Connecteam makes it easy to add new users and I like the way you can qualify each user in a specific department and job role. It was very helpful that a representative from Connecteam met with us 3 or 4 times for almost an hour each time to help fine-tune our user interface and learn the ropes of the app. **What do you dislike about Connecteam?** I really do not like the fact that you can't point at any place on the schedule screen without something popping up. Sometimes, the thing that pops up gets stuck and you have to look for the shift that's causing the pop-up so you can get rid of it. Also, every time I use the Job Scheduler, I filter it so I'm only seeing the people in my department but the next time I go back into the schedule, it has reset to the original settings and I have to filter again. **What problems is Connecteam solving and how is that benefiting you?** It's beneficial to have one central way of communicating with our staff as a whole and not just the individuals in my department. ### 8. Very satisfied with the basic plan **Rating:** 4.5/5.0 stars **Reviewed by:** Darrell Clayton M. | Directeur Général & Fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Connecteam?** I am really satisfied with the basic plan. It is an application or software that allows you to manage your business, even if it lacks some more advanced features. It remains a true tool for running your company, especially when used in conjunction with other solutions, for example, for file storage or managing orders and invoices. **What do you dislike about Connecteam?** Nothing to report. Let them simply continue their innovation efforts and keep adding new tools. **What problems is Connecteam solving and how is that benefiting you?** Connecteam allows us to better organize task scheduling, employee time tracking, knowledge base management, and staff training. It also facilitates leave request management and tracking, agenda maintenance, task assignment, and the quick sending of forms, among other features. ### 9. Feature-Rich and User-Friendly, But Upgrades Can Get Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Gail Y. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Connecteam?** It has everything you need to connect with your team through chat, get feedback through surveys, schedule and timekeeping, etc. There are a ton of features available and it's easy to use and implement. We use it every day to make our lives easier. Of the other products out there, this is one of the best ones we have used. **What do you dislike about Connecteam?** I don't like that certain features in each element you have to upgrade to use, making it an expensive product if you want them all. The cost vs value isn't there if you were to use everything. For example, in the time clock if there are conflicts you have to upgrade to be able to use the feature. One could do without, but it is annoying to the management team. You should get all features in any purchased element versus partial features in each one - it doesn't make sense other than to get more money from the users. It also makes it confusing on the side of figuring out what you need. I could see people abandoning carts just solely due to this confusion. **What problems is Connecteam solving and how is that benefiting you?** Every thing in one place to reduce app bloat. ### 10. User-Friendly and Efficient Employee Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary R. **Reviewed Date:** October 27, 2025 **What do you like best about Connecteam?** I have been using Connecteam for three years to keep track of all my employees' time and locations during the day. I love how easy it is to set up Connecteam; just a few prompts and it’s ready to go in no time. The software is incredibly user-friendly, so there’s zero confusion when I need to set things up or look up information. It’s extremely intuitive, ensuring there’s nothing that I can't do on the platform. Connecteam also simplifies the task of tracking my employees' time off, making the typically complex process of managing vacation time much easier. Overall, Connecteam offers the quality I need, and it integrates seamlessly with other software like Housecall Pro, making my work more efficient. **What do you dislike about Connecteam?** I find that Connecteam could improve the tracking of employees while they're clocked in. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to track employee time and locations, simplifying vacation tracking and making setup straightforward, enhancing efficiency. ### 11. Facilitate Schedule Control without Complications **Rating:** 5.0/5.0 stars **Reviewed by:** Angie G. **Reviewed Date:** October 27, 2025 **What do you like best about Connecteam?** I love how easy it is to use Connecteam, which is a key factor for continuing to use the service. I appreciate its intuitive interface, which made the setup process quick and hassle-free. Additionally, the Connecteam team provided us with great help during the setup. I find the tracking system for on-site workers' schedules to be very effective, and we have been successfully using it to keep track of employees' check-ins and check-outs. I also like the 'knowledge paste' and forms functionality, as they are tools we use quite a lot. Finally, the clock for blocking check-ins and check-outs along with the 'knowledge space' are other features I find extremely useful and convenient. **What do you dislike about Connecteam?** Nothing **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to keep track of employees' schedules and work, including clock-ins and clock-outs. Additionally, it facilitates knowledge management and forms, improving team efficiency. ### 12. Great Team Management App ! **Rating:** 5.0/5.0 stars **Reviewed by:** Flora B. | Digital Marketing Junior, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Connecteam?** I like that it has a various range of action to do, both from the management and the employee sides. I can literally manage a team without every speaking to them because it gives us so many options to share and upload content, you can share tasks/events/schedule easily and your team can interact with it. **What do you dislike about Connecteam?** The only thing I would need is a reminder notification when the planned shift is about to end to the employee, like right on time or a few minutes after to let them know to clock out. It happens quite a lot that employee forget to clock out and they are automatically clocked out when they reached the daily limit. **What problems is Connecteam solving and how is that benefiting you?** The interface to planned the schedules and shifts of everyone saves me the time and trouble of using excel and sharing it with the employee. It is hard to view it and update it. With the Connecteam experience, it makes it easy for me to make the schedule as I can see my full week and all my employee at once so I can easily manage to have the full day covered, also I can duplicate weeks, that saves me some time. The employee can easily check and approve or refute shifts, ask for changes and clarification through the app. But mostly, when I'm not at the office, with the clock in service I can make sure our office was opened on time. ### 13. Has helped keeping track of shifts and assignments **Rating:** 5.0/5.0 stars **Reviewed by:** Sveinbjörn . | Chief Audit Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Connecteam?** Connecteam has helped us keep track of shifts and the hours of our staff, That was utter chaos before and took alot of time. We have also been putting in there extra assignments that sometimes fell between the cracks and got forgotten before, But since we started everything has been taken care of. It was easy to learn and integrate and is now used on the daily. **What do you dislike about Connecteam?** Our staff complain about the passcodes and not being able to set they're own codes or passwords **What problems is Connecteam solving and how is that benefiting you?** We had some smaller assignments fall in the cracks and got forgotten, But now we can assign them to a team when they are received and we haven't had a hiccup since we started. We also used to use google sheets to keep track of working hours but connecteam has help us a lot and saved of time in that regard ### 14. Streamlined Scheduling with Room for Form Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Angel S. **Reviewed Date:** December 17, 2025 **What do you like best about Connecteam?** I like that Connecteam is free. It's helpful that each team member has their own login and can submit things they want. We appreciate that they are able to send in a form with the job write-up they did. Setting it up for the team was easy. **What do you dislike about Connecteam?** I find it could be improved if clicking on a job in the calendar had a direct link to submit the form, carrying over the information inside to the form so the team member doesn't need to switch back and forth. Also, better and easier forms and scheduling links would be beneficial. **What problems is Connecteam solving and how is that benefiting you?** Connecteam makes scheduling and work order write-ups easy for our team. Each member has their own login and can submit job write-ups, simplifying our processes. ### 15. Streamlines Team Management for Frontline Success **Rating:** 4.5/5.0 stars **Reviewed by:** Jveena B. | Data Engineer **Reviewed Date:** January 13, 2026 **What do you like best about Connecteam?** I really appreciate Connecteam's ease of use and its mobile-first approach, which makes it super convenient for teams on-the-go. The features like simple scheduling, instant communication, and task assignments significantly enhance our experience by keeping everyone aligned and productive. I find the real-time updates and notifications to be very effective in keeping the team in sync. The simplicity of assigning tasks and tracking progress is incredibly helpful for managing workflows efficiently. With these features, I've seen an improvement in productivity. **What do you dislike about Connecteam?** User experience can be more better **What problems is Connecteam solving and how is that benefiting you?** Connecteam solves inefficient communication and disorganized scheduling while offering real-time updates. It streamlines task management, enhances productivity, makes scheduling easy, and boosts team alignment. ### 16. Effortless Team Management with Connecteam **Rating:** 5.0/5.0 stars **Reviewed by:** Kiley T. **Reviewed Date:** October 24, 2025 **What do you like best about Connecteam?** I find Connecteam incredibly easy to set up and navigate, which made the initial transition seamless. The platform excels at managing team tasks and shifts, particularly with its organization of hard shifts and the ability to track hours from multiple team members efficiently. These features significantly enhance my team's management processes. Additionally, the comprehensive team management skills offered by Connecteam make it a great tool for my needs, and the overall experience with these functionalities is excellent. Based on this positive experience, I would rate my likelihood to recommend Connecteam to others a perfect 10. **What do you dislike about Connecteam?** I would like to see improvements in the way Connecteam handles categories, specifically regarding time shifts. I feel that being able to dive deeper into the categories of time shifts would be beneficial. Adding subcategories to enhance the categorization of time shifts is something I find lacking in the current setup. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to effectively manage team hours, simplifying time tracking for multiple people and enhancing task management. ### 17. Great Mobile Tool for Field Teams, But Reporting Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** JR C. | Mitigation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Connecteam?** the best part is how the app brings everything into one place and works perfectly on a mobile phone. At Winmar , technicians are always out at job sites, and Connecteam gives them one simple place to clock in, see their schedule, and fill out job forms. **What do you dislike about Connecteam?** the Reports could be more advanced. It would be helpful to have better, more detailed ways to look at labor costs for each job, not just the basic timesheet reports. **What problems is Connecteam solving and how is that benefiting you?** The main problem Connecteam solves is the lack of communication and connection between our crews on the job and the office staff. ### 18. Empowers Staff Scheduling, But Needs More Flexible Break Assignments for Specific roles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Connecteam?** Love that employees can take their schedule into their own hands and give up and pick up shifts as they need. I like that the admin users are able to track and approve the requests within the app. **What do you dislike about Connecteam?** I would really like the option to assign particular breaks to certain roles, rather than having to apply them to everyone or to no one at all. **What problems is Connecteam solving and how is that benefiting you?** Allows us to send off time sheets efficiently and effectively. Automatically deducting unpaid breaks is great for staff, but do wish you could select which members to assign the breaks to as not everyone has the same breaks, still easier to remove breaks from 2 people, than adding it individually to 5 Staff being responsible for editing their own times if they forget to clock in is really beneficial and saves us admin time in adjusting all their hours. ### 19. Effortless Team Management with Location Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Willow E. | President/ Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Connecteam?** It is the most easy app for my team. My favorite feature is that they can clock in from anywhere and I can see that they are actually at the venue they’re supposed to be. **What do you dislike about Connecteam?** There is nothing that I dislike about Connecteam. **What problems is Connecteam solving and how is that benefiting you?** A lot of my team works hourly and they are all remote. It’s hard to keep track of where everybody is at the same time so the location feature really helps. ### 20. Streamlined Communication but Room for Performance Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Josh E. **Reviewed Date:** October 21, 2025 **What do you like best about Connecteam?** I appreciate that Connecteam serves as our primary communication tool and has streamlined our internal communications, allowing any employee to reach out to others across the organization effortlessly. This solves management frustrations and drives accountability, which is especially beneficial for managers. I find its setup process incredibly simple; we just imported our employees' information and sent invitation links, getting almost everyone using the tool within the first week. The chat and forms features are utilized daily and are vital for our operations. Additionally, event planning and updates uniquely support us, further solidifying our decision to choose Connecteam. The tool is also well-priced and contributes positively by aiding in employee recognition and culture-building within our company. **What do you dislike about Connecteam?** I find the process to initiate group chats or conversations with multiple people cumbersome. Right now, you have to fumble through creating a team or finding an old communication, instead of just easily adding those names into a conversation. Additionally, there are times when Connecteam can be laggy, and it doesn't refresh quickly, which affects the overall performance. **What problems is Connecteam solving and how is that benefiting you?** Connecteam improves communication by allowing any employee to talk across departments, enhancing visibility and accountability, aiding recognition and culture, simplifying management, and providing excellent value. ### 21. Centralizes HR and IT, Easy Setup with Minor Login Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Uthi G. **Reviewed Date:** October 21, 2025 **What do you like best about Connecteam?** I find Connecteam incredibly beneficial for our organization, primarily because it centralizes everything in one base, which is especially useful for managing HR and IT help desks. The user interface is quite customizable and easy to use, which suits our small, non-tech-savvy team well. I appreciate the guide videos provided, as they made the setup straightforward and efficient, saving us time. The ability to streamline the onboarding process is a significant advantage, turning it into a brief and less cumbersome task. Additionally, the help desks serve as a dedicated space for resolving issues without the clutter of emails, making HR and IT problem-solving much more efficient. I also value the offer of free seats initially, which greatly benefited our small nonprofit organization by allowing us to explore the platform's capabilities extensively. The integration with existing Microsoft tools, although not direct, complements our workflow well, providing the best of both environments. I particularly enjoy how the knowledge base enhances communication within the team, and the courses are perfect for onboarding purposes. **What do you dislike about Connecteam?** {"I find the login page load time too long, which sometimes even fails to load, especially on the desktop version. This issue occurs when accessing the administrator's portal."} **What problems is Connecteam solving and how is that benefiting you?** Connecteam centralizes our operations, streamlining onboarding and providing a centralized space for HR and IT help desks, reducing clutter and enhancing efficiency. ### 22. Streamlined Employee Scheduling with Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen I. | CMO **Reviewed Date:** October 20, 2025 **What do you like best about Connecteam?** I appreciate that setting up Connecteam was pretty straightforward, and I managed to figure it out without needing any tutorials. I find Connecteam's functionality in employee scheduling and shift communication particularly useful, as it has significantly reduced the manual back-and-forth traditionally needed to schedule shifts. This efficiency saves a lot of time and effort, making the process much smoother. Additionally, I value the integration with HubSpot, which enhances my workflow by allowing seamless data sharing and communication. Another aspect I really like is the low pricing of Connecteam, which makes it feasible for small teams like mine to use the platform effectively without stretching our budget. Collectively, these features justify its continued use and earn it a high likelihood score of nine out of ten for recommending it to others. **What do you dislike about Connecteam?** I dislike the GPS location feature. **What problems is Connecteam solving and how is that benefiting you?** Connecteam simplifies employee scheduling and shift communication, reducing back-and-forth communication and manual scheduling efforts. ### 23. Complete platform **Rating:** 4.5/5.0 stars **Reviewed by:** Hillary M. | Process Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Connecteam?** I think this is a great platform for companies where employees do not need to remember passwords, but information can easily be sent out, specifically to those who need it and allows us to keep track of time, doing away with the old paper punch cards. **What do you dislike about Connecteam?** I think it is a little frustrating that each feature you need has an extra fee for it. Some things that seem like they should be a part of the package purchased are not. **What problems is Connecteam solving and how is that benefiting you?** We are eliminating the need for in-person meetings by being able to provide training virtually. Additionally, we have previously been using punch cards on paper that must be hand calculated every week for every employee, which is very time consuming. This fixes that time expense. ### 24. Connecteam Makes Team Communication, Time Tracking, and Training Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Lara L. | Independent Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Connecteam?** Connecteam has made communication within my business so much easier! We also use it for our timeclock, urgent updates and training. **What do you dislike about Connecteam?** Sometimes there’s a slight disconnect when dealing with customer support. I believe the product was created in Eastern Europe, but overall this hasn’t been very impactful. **What problems is Connecteam solving and how is that benefiting you?** A lot of my employees wanted to quit using FB messenger, this definitely helped with that. ### 25. Meets our needs -- volunteer EMS **Rating:** 4.0/5.0 stars **Reviewed by:** Jason K. | EMT & fire dept. trustee, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Connecteam?** Connecteam allows us to quickly and easily schedule and trade our EMT shifts. We also use the Forms feature to complete our daily ambulance 'rig checks,' logging what is missing, current mileage, etc., which is even more convenient via the mobile app. It's easy to both set up and use, and there are a bunch of tutorial videos and articles to help new users get started. I contacted support once with a specific use case and quickly received the help that I needed. **What do you dislike about Connecteam?** In our specific use case, Connecteam wasn't any faster for scheduling than our previous (free) workflow. **What problems is Connecteam solving and how is that benefiting you?** We use Connecteam primarily for scheduling employees and completing rig checks using the forms feature. We have also been using the time clock feature as a beta test of sorts. Connecteam cuts down on administrative labor and moves some of our tasks from pencil/paper to digital. ### 26. Effortless Scheduling, Exceptional Value **Rating:** 5.0/5.0 stars **Reviewed by:** Jon W. **Reviewed Date:** November 18, 2025 **What do you like best about Connecteam?** I find Connecteam incredibly easy to use, which is one of its standout features for me. The ease of keeping track of work schedules and who's working is particularly beneficial, making it an efficient tool in managing team shifts. I love the convenience it offers by allowing me to copy schedules from previous weeks, eliminating the need to input shifts manually each time. The initial setup of Connecteam was very straightforward, which made the transition smooth when my team switched from Quickbooks Time due to cost concerns. Overall, Connecteam meets my expectations without any identified downsides, which makes it an ideal choice for managing work schedules. **What do you dislike about Connecteam?** None **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to easily track work schedules; it's user-friendly and allows copying of previous weeks to avoid manual data entry, solving scheduling confusion and saving time. ### 27. Great app! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenia H. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Connecteam?** Connecteam is a great app that offers a lot of different features. I mainly use it for keeping vacation time and sick leave for our employees. It is very easy and user friendly, each of our employees have it downloaded on their phone and when they need to request a vacation time/sick time they use the app. Immediately the request gets submitted for approval and after the approval the vacation/sick time balance gets automatically updated! There are so many other great features like chat between employees, creating and RSVP for events, timesheets, clock in and clock out, GPS tracking. This app is amazing and it's free if you have under 10 employees! **What do you dislike about Connecteam?** nothing, I love it! There is nothing I would add. **What problems is Connecteam solving and how is that benefiting you?** Makes my life so much easier. Once it's setup and all balances for vacation time are in, everything else is a breeze. So easy for employees to submit a vacation request and it all gets tracked automatically after the approval. ### 28. A life-changing tool for any business. **Rating:** 5.0/5.0 stars **Reviewed by:** Jonah C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Connecteam?** Connecteam has been absolutely life-changing for my business. From the way I used to do things, to now, I honestly have no idea how I did it. I would text each staff member their hours individually, taking up precious extra time from my already non-stop life. However, with Connecteam, and its ease of implementation into my businesses operations, it was the perfect software. My team and I use the software every day, with its large numbers of features, whether it be time-off requests, or time clocks, the software never stops being used. With its easy integration into my business, I couldn't have asked for anything more! Additionally, their Customer Support are superstars, always answering any of my requests at the click of a button, in a timely manner, no matter the questions complexity. **What do you dislike about Connecteam?** The only downside of using Connecteam is moving anything that you used to write on paper, to online! Although it may take some time to get used to this change in processes, I cannot fault Connecteam in any way - they have saved my business and I so much time. Even though it took time to get used to, it cannot be faulted in any other way, and now, I can easily pull up any information I need about my staff at the click of a button, rather than previously having to go home and look through paper records - life changing! **What problems is Connecteam solving and how is that benefiting you?** Connecteam has helped my business and I in a multitude of ways, with the main one being staff rostering. I used to write down the roster on a piece of paper, then send out individual texts messages to each staff member - a waste of precious time, and an increased possibility of mistakes due to double handling! Further, with the roster constantly changing, my management team were never on the same page as myself in terms availability and who was working in what section. However, with Connecteam, this is no longer an issue, as those who I want to give access to the roster can easily access it whenever they need to, at the click of a few buttons. It has saved myself and my team countless hours of stress, and frustration, and I can never see us going back. ### 29. Connecteam Makes Time Tracking Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Connecteam?** The most beneficial part of Connecteams for us has been the clock in/out asset. Inevitably someone will forget to clock in or out but the app allows them to edit their times and I can go in to approve those changes. I have been using the schedule feature with just a couple staff and it has proven very useful, especially the ability to sync with Google and Apple Calendars! **What do you dislike about Connecteam?** There is nothing I have found that dislike about Connecteam however it does feel a bit overwhelming at first glance. There are SO many features that I wonder if I'll ever use it to its full potential; if you have time to dedicate to training yourself on the system I think it could be an incredible tool. It is a slow transition for some things like forming new habits of messaging within the app instead of an outside group chat (old habits die hard!) **What problems is Connecteam solving and how is that benefiting you?** Connecteams has solved our need for a clock in/out app and makes payroll much easier knowing the hours everyone has worked! ### 30. Great Time Clock App **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel F. | Comptroller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Connecteam?** The ease of use is the best feature of Connecteam. My team had no trouble downloading, logging in, and using the app. I did not have to answer any questions about its use. It made my job super easy. **What do you dislike about Connecteam?** I was not a big fan of the steps that it makes you go through to set up your account. If I did not want to do a step, I could not dismiss it. **What problems is Connecteam solving and how is that benefiting you?** The biggest problem that Connecteam is solving is logging time. We moved from a digital fingerprint scanner time clock to this app. My employees were always forgetting to clock in or out. This helps tremendously. If they forget now, they can make an edit or send me a message. ### 31. AI-Enhanced Education Tool, but Pricing Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie C. **Reviewed Date:** October 22, 2025 **What do you like best about Connecteam?** I appreciate Connecteam for its AI capabilities, which significantly ease my workload by generating modules autonomously. The AI’s efficiency in module generation not only saves time but also enhances my teaching experience by facilitating an organized delivery of educational services. Additionally, I like the clocking-in feature, which adds value to the overall user experience. These features collectively make Connecteam a valuable tool in my educational endeavors, prompting me to consider repurchasing it. **What do you dislike about Connecteam?** I find the learning curve of Connecteam a bit challenging initially, though not overly difficult. Additionally, I am frustrated by the pricing structure, as I have to pay for every small extra detail, such as scheduling messages. I feel there should be main packages rather than constant additions, which makes using the service more costly than anticipated. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for educating students, benefiting me by simplifying module generation through AI, which reduces workload. ### 32. Connecteam is gold for small businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan M. | Owner/BAS Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2025 **What do you like best about Connecteam?** After diving into Connecteam for managing our small business with under ten staff, I've been thoroughly impressed. Primarily, it's been a fantastic aid for onboarding and tracking staff development, with plenty of potential we are still discovering. So far everything has been easy to implement. Its scalable, powerful, and affordable features streamline operations and enhance productivity, making coordination a breeze, even for a small, growing team like ours. **What do you dislike about Connecteam?** I can't complain about any area of the software that we have used to date. Getting across all of the features is the hardest part! **What problems is Connecteam solving and how is that benefiting you?** Staff onboarding, training, and knowledge base ### 33. User-Friendly and Comprehensive Team Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke W. | Purchasing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Connecteam?** I find Connecteam very user friendly, which makes it easy to set up and figure out. The time clock and surveys work great, and it generally feels like an all-around great application. It helps with surveys for the team, makes training seamless, and lets you plan events. **What do you dislike about Connecteam?** Maybe some more options on the events application. **What problems is Connecteam solving and how is that benefiting you?** Connecteam helps with team surveys, makes training seamless, and allows event planning. ### 34. Nothing but perfection. **Rating:** 5.0/5.0 stars **Reviewed by:** Jonah C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Connecteam?** Connecteam has been a lifesaver in terms of rostering, storing staff information, and managing staff overall. With its easy-to-use user interface and an extremely easy-to-integrate system with my current workflow, by simply adding employee phone numbers or emails, I couldn't have asked for better employee management software. All of my staff use Connecteam to receive their rosters each week, as well as view and be reminded of their shifts each and every day, as well as the Management Team, all being on the same page, in terms of unavailability and schedule changes. Further, when I first started with Connecteam, their Customer Support Team was amazing at assisting me in implementing their solution to replace my old paper rostering system and make rostering easier and more efficient! Finally, the customisation abilities that you have with Connecteam are endless - from adding your company's logo to the app, to adding or removing sections you don't want/need to use, we as Managers have total control. **What do you dislike about Connecteam?** I wish Connecteam had more ways to write notes regarding staff - for example, in terms of a Human Resources point of view, I wish I could track attendance and add confidential notes about employees, such as medical conditions that other Managers may need to be aware of, or punishment logs - such as suspension, demotion, promotion, or termination logs. This would also allow us to log communications with staff, whether it be by phone or email in a centralised place to ensure the Management Team stay on the same page, at all times. **What problems is Connecteam solving and how is that benefiting you?** Connecteam is helping me, as a small buisness, to manage my staff in an effective and compliant way. I used to keep all staff details and rostering on paper, and send individual messages to staff with the roster. Now, I can simply add the roster directly to connect team, and publish it to all of my staff at the click of a button. Further, obviously, things change all of the time in hospitality... whether it be something small, such as the trialing of a new machine used to manage bookings in the restauraunt, to something large, like a rehaul of the Point of Sale System, I can easily alert my staff quickly and easily with Connecteam, rather than verbally communicating with staff individually, where word of mouth can get out of hand, and the original message can be distorted. ### 35. Effortless Payroll Management with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Connecteam?** I absolutely love using Connecteam’s payroll software. The platform is incredibly easy to navigate, which makes managing time, attendance, and payroll a smooth, stress-free process. What truly sets Connecteam apart is their excellent customer service — every time I’ve had a question, their team has been quick to respond with clear guidance and real solutions. The combination of user-friendly design and top-tier support makes Connecteam an outstanding choice for any business looking to simplify payroll and stay organized. I highly recommend it. **What do you dislike about Connecteam?** There's nothing that needs to be improved. **What problems is Connecteam solving and how is that benefiting you?** Keeping track of employee clock-in-out. ### 36. So many features for whatever your needs may be! **Rating:** 4.5/5.0 stars **Reviewed by:** Chase L. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Connecteam?** Using this platform has made my life so much easier when it comes to employee management and payroll is such a breeze now. Our business uses this daily, from tasks that need to be completed, to employee scheduling, to recognitions and celebrating each other. We were using a platform before Connecteam that wasn't the easiest to use, so it was a little nerve wracking when switching. It was super easy to get everyone to move over and start using the app though. All of my employees like this platform so much better than our last. You can tell they are always looking to improve with the new features they are releasing, and they frequently reach out to ask what features are working and what could be better. That makes me feel a lot better knowing that they are looking out for their customer's needs. **What do you dislike about Connecteam?** I will say that initially when we were deciding if we wanted to switch platforms, it was a little confusing with how the plans were laid out. I had to do some extensive research into it to figure out which plan(s) would fit the needs of my business. It does get a little pricey depending on what features you are needing and wanting to use, and it does seem like they're still in early stages with a lot of them, but they are working on it which is a plus. **What problems is Connecteam solving and how is that benefiting you?** The biggest issue I had before moving over to Connecteam was payroll. Before it was taking me way too long to get everything figured out just to get my employees paid. I had several reports to pull from different places and it was always such a mess. Once we moved over, sometimes it can take me less than 30 minutes to finish payroll and send it off. That has saved me so much time and that alone is probably one of the things I'm most grateful for. ### 37. Streamlined Onboarding and Effortless New Hire Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa M. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Connecteam?** It has streamlined or onboarding. It has also made it very easy for our new hires to follow the process. **What do you dislike about Connecteam?** Reports. When I want to find out where new employees are in the process, I have to download a unified report and choose last logged in. Once it is open, there is manipulating that has to be done to read it. **What problems is Connecteam solving and how is that benefiting you?** We have used several different apps and programs before Connecteam. This has been the easiest for both sides of onboarding. ### 38. Easy to use and very helpful for tracking hours **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa P. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Connecteam?** Connecteam is very easy to use for myself as the admin and my staff members for tracking their hours each work day. Connecteam also integrates into Quickbooks, which I use for my accounting, and as an independent small business owner, it has saved me so much time that I have been able to use for all of the other things I need to worry about as a super busy person. **What do you dislike about Connecteam?** My staff tends not to take breaks unless I am there, which I can't always be, so if they can be notified and prompted to take a break that would be good. I also think that if they were prompted to clock in and clock out more then I wouldn't have to review timesheets every day. **What problems is Connecteam solving and how is that benefiting you?** Scheduling optimization and reducing labour costs as much as possible. Tracking hours properly. Communicating with team members. ### 39. Effortless Team Communication in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Connecteam?** I really appreciate having a single place where we can all communicate and share documents or information. Everyone we need is included, and the platform is quick and easy to use. **What do you dislike about Connecteam?** Just like any group chat, it can get annoying at times. **What problems is Connecteam solving and how is that benefiting you?** This platform serves as a central hub for everyone, making it much easier to locate what we need without having to search through countless emails. With support for texts and calls, we all know this is our go-to place for everything. ### 40. User-Friendly Interface with Some Role Assignment Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Lacey M. | Director of Residential Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Connecteam?** From the extent to which I have interacted with the interface thus far, I feel as it is very user friendly and appealing to look at. **What do you dislike about Connecteam?** There has been some confusion and difficulties with assigning roles, though I feel once we use it for longer, this may improve. **What problems is Connecteam solving and how is that benefiting you?** It has allowed us to use only one app versus 3 or 4 separate apps which is very nice and much easier to keep track of. ### 41. Great app for scheduling shifts and tracking time **Rating:** 5.0/5.0 stars **Reviewed by:** Beth Anne L. | Business Manager, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Connecteam?** All of my users are now able to track their PTO, which wasn't possible with our previous system. Setting it up was straightforward, and I appreciated the variety of options available to accommodate the specific needs of our business. The documentation provided for setup was thorough and easy to follow, and customer support was very responsive and helpful when I had questions during the process. I highly recommend this product. **What do you dislike about Connecteam?** I would appreciate it if the Admin features on the app were a bit more streamlined. **What problems is Connecteam solving and how is that benefiting you?** Connecteam allows users to view their available PTO, making it easy to keep track of their time off. Additionally, all managers have access to see PTO requests, ensuring transparency and efficient management. ### 42. Effortless Employee Access, But Needs Better Monthly Overview **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Connecteam?** How easily I can give my employees access to the information they require for a work day/week **What do you dislike about Connecteam?** Not so much a dislike than an acceptance of how new the software is, however little functionalities that are missing that make it harder on my end to keep track of what's going on in. for example, not being able to see a monthly layout of what jobs or "shift locations" I have in one month. I can only see who is scheduled for a months worth of shifts. **What problems is Connecteam solving and how is that benefiting you?** Because of the nature of my work, I would have to send a text every night to each individual employee for which worksite they would be working at the following day. now, it's all there for them including what they're expected to do, with paperwork pertaining to the job attached in 1 place. ### 43. Best small business organization app! **Rating:** 5.0/5.0 stars **Reviewed by:** Debra T. | Co Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Connecteam?** We wanted a straightforward system to enable our employees to log their hours via an app rather than timesheets. Instead we found a full service app that allowed us to handle all of our communication,operations and HR! It connects with Quickbooks for easy payroll and allowed us to move everything else from Trello. We are just beginning to discover everything we can do with this app. Even though we are a small business this app helps us act like big business! **What do you dislike about Connecteam?** There is a sharp learning curve but likely due to the amount of features this app has! **What problems is Connecteam solving and how is that benefiting you?** Communication with a team is always difficult. We were using several platforms prior to this. Now we have everything in one place. ### 44. Effortless Rostering with Connecteam **Rating:** 4.5/5.0 stars **Reviewed by:** Omar . **Reviewed Date:** December 03, 2025 **What do you like best about Connecteam?** I find Connecteam incredibly beneficial for managing shift rosters. It simplifies the process of rostering, making what could be a very complex task easy and efficient. I appreciate that every aspect of Connecteam works well, which enhances my overall experience with the platform. The initial setup of Connecteam for my team was exceptionally straightforward, indicating a user-friendly approach right from the start. This ease of setup contributes significantly to our ability to effectively use the platform without unnecessary complications. My satisfaction with the platform is reflected in my high likelihood of recommending it to others, as I rated it a 9 out of 10 for recommendation. **What do you dislike about Connecteam?** Nothing **What problems is Connecteam solving and how is that benefiting you?** I find Connecteam simplifies shift rostering, making the process easier and more efficient for my team. ### 45. Easy Setup, Cost-Saving, User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Elenitsa M. **Reviewed Date:** November 03, 2025 **What do you like best about Connecteam?** I find Connecteam to be one of the easier, user-friendly apps available. Its ease of use was a significant factor in my decision to choose it over other vendors, and the setup process was incredibly straightforward, requiring only basic information like first and last name, and phone number—after which, everything was smooth sailing. Connecteam has been invaluable in helping us track time accurately, effectively preventing time theft and significantly reducing our payroll costs. The timesheets and time clock features are particularly useful and integral to our operations. Its user friendliness is a major reason I would choose to purchase it again. **What do you dislike about Connecteam?** I am disappointed that Connecteam doesn't integrate with other software like Patriot Software. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to prevent time theft, significantly reducing payroll costs. It’s user-friendly and features like timesheets and the time clock streamline operations. ### 46. Centralized Scheduling with Minor Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Baybee S. | Office administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Connecteam?** I like that Connecteam keeps everything in one place. It saves me from having to switch between WhatsApp, Excel sheets, and paper schedules. With Connecteam, I have my work schedule, tasks, messages, and time tracking all within one app. **What do you dislike about Connecteam?** The app slows sometimes. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to schedule shifts and set up work time for my team. It consolidates work schedules, tasks, messages, and time tracking in one app, eliminating the need to switch between WhatsApp, Excel sheets, and paper schedules. ### 47. Simple, Effective Communication for Field & Office Team **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie O. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Connecteam?** Connecteam has been a great solution for improving communication between our technicians and office staff. We use it mainly for internal messaging, sharing updates and announcements, and managing weekend shift sign-ups. It’s also helped streamline PTO requests, which used to be a hassle to track manually. One of the unexpected benefits has been how it brings our office staff closer to the work our technicians do in the field. Our techs often share photos from their day — like bee hives found inside walls, termite damage, before-and-after shots from jobs, and even surprise wildlife encounters like snakes or baby opossums. It’s created a fun and informative way for everyone to stay connected and involved, even if they’re not physically on-site. **What do you dislike about Connecteam?** While we love the communication features, there are a few things we wish Connecteam offered or made more accessible: Desktop pop-up/chat notifications: Since we rely heavily on it for communication, having push-style desktop alerts or a more chat-forward interface would help ensure that urgent messages don’t get overlooked — especially by office staff working on computers. Video chat capability: A built-in option for quick video calls would help streamline internal conversations without having to switch platforms. Basic features behind higher-tier plans: Some features that feel like they should be standard — like scheduled announcements or the ability to personalize birthday messages — are only available on higher-tier plans. Small features behind paywalls: At times, it feels like even minor or seemingly simple features are part of upgrades. It would be nice for Connecteam to review what’s included in each plan, especially for small teams who rely on the basics and don’t need the full enterprise-level package. **What problems is Connecteam solving and how is that benefiting you?** Communications overall. ### 48. Convenient and User-Friendly Time Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Irma M. **Reviewed Date:** December 31, 2025 **What do you like best about Connecteam?** I like that Connecteam is easy and convenient for all employees to download, log in, and log out, and use at different sites with our clients. The AI chat support is also helpful whenever I have questions, and setting up was pretty easy, despite the initial chaos due to my vacation. **What do you dislike about Connecteam?** Since I'm still learning, it's more of so where I need to just use it more and, any questions that arise, I always ask the AI chat. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for clocking in and out, and it's easy and convenient for all employees to download, log in, log out, and use at different sites with our clients. ### 49. Overall best too for your Business **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Connecteam?** Connecteam has truly transformed the way I manage my team. It keeps everyone connected in real time, ensuring that no update ever slips through the cracks. I love how effortlessly I can assign shifts, notify staff of open opportunities, and stay on top of important dates like birthdays and work anniversaries. The platform makes communication seamless and scheduling incredibly efficient. For any business looking to streamline operations and strengthen team engagement, Connecteam is, without a doubt, the best choice. **What do you dislike about Connecteam?** The ability to have repeated events and also if your an event business, having the ability to add your workers to events from the shifts tab. **What problems is Connecteam solving and how is that benefiting you?** One of the biggest benefits I've seen is the boost in team moral. Everyone feels more connected, informed, and appreciated. Important updates, birthdays, and work anniversaries are never missed, which helps build a stronger sense of community. It’s also greatly improved our efficiency. Scheduling shifts, filling open positions, and sharing important information takes just minutes now, saving time and reducing confusion. Overall, Connecteam has made our day-to-day operations smoother and our team more engaged and productive. ### 50. Versatile HR Tool with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Chris P. **Reviewed Date:** December 18, 2025 **What do you like best about Connecteam?** I like that Connecteam can be used as a one-stop shop for all things HR, onboarding, and training. The initial setup was fairly simple, which made getting started easier. **What do you dislike about Connecteam?** The courses, if you accidentally delete it after publishing, you cannot bring it back. I had someone complete a course and accidentally deleted it and now I cannot recover it. In addition, when you tell it to find videos 99% of the time the links to the videos are not good. **What problems is Connecteam solving and how is that benefiting you?** Connecteam structures courses, finds videos, and integrates HR, onboarding, and training into one platform. It streamlines new employee training, although there are issues with video links not working and courses being unrecoverable once deleted. ## Connecteam Discussions - [Are annual plans paid in advance?](https://www.g2.com/discussions/are-annual-plans-paid-in-advance) - 2 comments, 1 upvote - [Is a phone number mandatory for each employee?](https://www.g2.com/discussions/is-a-phone-number-mandatory-for-each-employee) - 2 comments, 1 upvote - [Can employees log in from a desktop computer/laptop?](https://www.g2.com/discussions/can-employees-log-in-from-a-desktop-computer-laptop) - 2 comments, 1 upvote - [How does 2 free months work with an annual plan?](https://www.g2.com/discussions/how-does-2-free-months-work-with-an-annual-plan) - 1 comment, 1 upvote - [What happens when my free trial is over?](https://www.g2.com/discussions/what-happens-when-my-free-trial-is-over) - 1 comment, 1 upvote - [View Connecteam pricing details and edition comparison](https://www.g2.com/products/connecteam/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-10+07%3A47%3A08+-0500&secure%5Bsession_id%5D=80b588dc-6ec9-4765-82e5-9437211ca3c3&secure%5Btoken%5D=6660b44404cc509106283ffd2fc43f361ac0c82504dd57ec1b9c936a80278c0a&format=llm_user) ## Connecteam Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Ambivo.com](https://www.g2.com/products/ambivo-com/reviews) - [Ascora](https://www.g2.com/products/ascora/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [EmployeeConnect](https://www.g2.com/products/employeeconnect/reviews) - [FOUNDATION](https://www.g2.com/products/foundation/reviews) - [Google Analytics for G Suite](https://www.g2.com/products/google-analytics-for-g-suite/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MYOB](https://www.g2.com/products/myob/reviews) - [MYOB AccountRight API](https://www.g2.com/products/myob-accountright-api/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [PrismHR](https://www.g2.com/products/prismhr/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Connecteam Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Automation** - Process Automation **Business Instant Messaging** - File Sharing - Notifications - Search **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Guide Options** - Rich Text Editor - Drag and Drop Editor - Page Templates - Video Tutorials - Document Upload **Functionality ** - Integration - Location Tracking - Location Triggers - Location Determination **Information Distribution** - News Feed - Newsletter - Notifications - Multi-Channel Sharing **Platform Basics** - Reporting - Dashboard - Performance **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Summarization - AI Image-to-Text **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Before the Job** - Calendar - Dispatch - Roles - Booking **Knowledge Base** - Q & A - Link Sharing - Searchable **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Business Instant Messaging ** - Audio Conferencing **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics **Guide Tools** - Prerequisites - Workflows - Training Modules - Analytics **Management** - Fence Drawing - Compliance - Analytics - International Usability **Platform Basics** - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Platform Content** - Automation - File Sharing - Content Library **Platform Content** - Automation - File Sharing - Content Library **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Security** - Verification - Role-Based Permission - Public vs Private **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - POS - Kitchen Ticketing - Reservations **Access Options** - Multi-Language Support - Mobile Device Support - Single Sign-On (SSO) **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation **Platform Additional Functionality** - Integrations - Mobility - Task Management **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Communication Channels** - Customer Portal - Chat/Live Support **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Generative AI** - AI Text Summarization **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Mobile Time Tracking** - Time Tracking **Administration** - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Platform** - Mobile User Support - User, Role, and Access Management - Integration - Reporting - Dashboards **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Connecteam Alternatives - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (537 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (388 reviews)