--- title: Connecteam Reviews meta_title: 'Connecteam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3505 reviews by the users' company size, role or industry to find out how Connecteam works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 3505 scale: '5' date_modified: '2026-07-03' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Connecteam Reviews **Vendor:** Connecteam **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 3,505 ## About Connecteam Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). ## Connecteam Pros & Cons **What users like:** - Users find Connecteam to be incredibly **easy to use** , making onboarding and daily operations smooth and efficient. (1623 reviews) - Users appreciate the **intuitive interface** of Connecteam, making task management and communication seamless and efficient. (950 reviews) - Users appreciate the **ease of scheduling** with Connecteam, enhancing team communication and minimizing missed clock-ins. (870 reviews) - Users appreciate the **seamless team collaboration** offered by Connecteam, enhancing communication and task management effortlessly. (726 reviews) - Users find Connecteam to be a **user-friendly platform** that simplifies staff management and communication effectively. (702 reviews) - Efficiency (678 reviews) - Users value the **effective communication** capabilities of Connecteam, integrating tasks and chats in a user-friendly app. (665 reviews) - User Interface (665 reviews) - Users find Connecteam highly **intuitive** , enjoying its user-friendly design and seamless integration for daily operations. (645 reviews) - Users value the **helpful features** of Connecteam, enhancing team communication and simplifying task management effortlessly. (635 reviews) **What users dislike:** - Users find the **missing features** on the mobile app limiting, wishing for more customizable options and convenience. (442 reviews) - Users express disappointment over **limited features** in the Connecteam app compared to the desktop version. (424 reviews) - Users find **scheduling issues** with Connecteam, particularly for complex needs and multiple department approvals, quite frustrating. (300 reviews) - Users note that **improvement is needed** in the time clock functionality and the clarity of the display. (280 reviews) - Users find the **learning curve challenging** , especially with features that are easier to access on desktop than mobile. (280 reviews) - Users find the **interface not user-friendly** , facing challenges with corrections and navigating the system effectively. (279 reviews) - Users find **limited customization** options frustrating, wishing for more flexibility in features and templates for their experience. (247 reviews) - Users find the **limited user options** on the free tier frustrating, especially for non-profit organizations needing more access. (229 reviews) - Not Intuitive (197 reviews) - Users feel **limited functionality** in customizing reports and advanced features, impacting overall usability and flexibility. (188 reviews) ## Connecteam Reviews ### 1. Great for keeping teams honest **Rating:** 4.5/5.0 stars **Reviewed by:** Shawnissy C. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Connecteam?** Really enjoy the gps log-in it helps keep the guys honest. Time theft is something of the past with this. I makes payroll a lot easier too. I also like that it keeps track off all time off requests. We use it everyday and have had next to no issues except when the server was down so I had to manually clock in the team. This only happened one time so in the serveal months of using it we have had no issues. The interface is easy to use and getting the guys intergated was really simple. They are now able to clock in and out on their own and adjust their times if they forget to clock out, if they do time adjustments I get a message to confirm or adjust which is great. **What do you dislike about Connecteam?** I would love a quick add function for guys who forget to clock out for lunch like a 30 min deduction button to make my life easier. Otherwise I really enjoy it. **What problems is Connecteam solving and how is that benefiting you?** Helps Keep timecards fair and honest, helps keep time off requests all in one space. ### 2. Effortless HR & Payroll with Stellar Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph C. | Head of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Connecteam?** Great HR, Payroll, Timesheeting, onboarding system that it really easy to use for employees, visually appealing, and has easy to implement features for the operations team to use. It also integrates with the accounting system. On top of this, customer support from the team via chat is responsive! **What do you dislike about Connecteam?** It is still a relatively new product in the network, however, they are constantly improving it and adding features on a month to month basis. I.e Job management, and integrations with new systems **What problems is Connecteam solving and how is that benefiting you?** Connecteam is helping me manage time and attendence with employees in different locations. It also acts as a employee intranet for onboarding programs, training and form submissions. ### 3. Connecteam Simplifies Scheduling and Time Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Scott Raymond Reginald R. | Training Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Connecteam?** Connecteam has made a significant difference in how we handle scheduling and employee time tracking. It has also made managing timesheets and invoicing much simpler for us. **What do you dislike about Connecteam?** Some of the features we would like to use require us to pay more, but ultimately we understand that it’s an us problem, not a them problem and will likely upgrade in the future. **What problems is Connecteam solving and how is that benefiting you?** Prior to using Connecteam we had no real way of tracking vacation time. Also, all timesheets were completed on paper, by hand. Connecteam allows us to do everything digitally. ### 4. Effortless Scheduling Makes Shift Management a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Connecteam?** The scheduling feature. Allows ease of creating schedules, Very easy for you to assign employees to shifts and allows you to create open shifts so other employees can request the shifts. Chat feature makes it easy to communicate to all team members and create groups for easy communication. We have not utilized it yet but the AI function to answer employee questions seems very appealing. This was all easy to set up. **What do you dislike about Connecteam?** Certain simple functions are behind a pay wall or upgraded feature. For example, in knowledge base - I cannot start a knowledge base document where I can save mid way through to review something else on connect team. I either have to have to complete it all in one go or pay for the additional upgrade just to save a template or state. **What problems is Connecteam solving and how is that benefiting you?** Clear and easy scheduling process. Ease of communication amongst teams. Easy way to communicate information and tools for employees. ### 5. Effortless Time Tracking with Room for Intuitive Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. **Reviewed Date:** November 20, 2025 **What do you like best about Connecteam?** I find Connecteam incredibly beneficial for time tracking our hourly employees, as it saves us from the hassle of manual entry into spreadsheets and the need to follow up on timesheet submissions. It offers real-time tracking of the team’s working hours, which enhances our ability to track hours in real time therefore ensuring we stay within budget. The platform is super simple to use and is accessible both on the web and via an app, which adds to its convenience. I particularly appreciate the helpful notifications, which ensure we stay on top of shift tracking. The ability to extract timesheet data and seamlessly import it into our payroll software using the linking setup within Connecteam's website enhances our workflow efficiency. Overall, the initial setup of Connecteam was very easy, which made the transition smooth and straightforward. **What do you dislike about Connecteam?** I find Connecteam's process for removing an employee a bit unintuitive, as it took me a while to figure out the correct steps on the website. Additionally, setting up specific jobs for employees to clock into was challenging during the initial setup. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for time tracking, eliminating manual spreadsheet entry and enabling real-time tracking of employee hours. ### 6. Easy to Use for Student Staff Management, Needs UI Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher R. **Reviewed Date:** November 26, 2025 **What do you like best about Connecteam?** I appreciate that Connecteam is super easy to use once you become familiar with the platform, which is incredibly helpful for managing our student staff in a career services department on campus. The scheduling and timesheets features make it simple to coordinate work shifts and track hours effectively. Additionally, having the ability to provide updates and easily add new users on the platform streamlines communication and team management. These features collectively enable us to handle various tasks smoothly, from scheduling to sharing important workplace policies. **What do you dislike about Connecteam?** I think the overview or menu options in Connecteam could use some improvements. Additionally, during the initial setup, I found it necessary to read a lot of support guides and FAQs, which suggests that there could be more intuitive onboarding or clearer initial guidance. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to streamline scheduling, updates, and timesheets, making it easy to manage our student staff effectively. ### 7. Connecteam: Scheduling Made Effortless and Unified Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie V. **Reviewed Date:** November 20, 2025 **What do you like best about Connecteam?** I like that Connecteam is fully accessible by all of our team at the same time, allowing us to resolve any issues quickly and effectively. The platform helps maintain a clear and organized schedule, even in dynamic situations like when one of our managers went on maternity leave. Connecteam stepped in seamlessly to fill that gap, proving incredibly helpful. I appreciate that it enables us to manage various aspects like scheduling, conversations, and event materials all within one app. Its ability to keep our scheduling accurate and allow on-the-spot changes like swapping gigs is a significant benefit, especially in our fast-paced environment. Additionally, the ease of setting up Connecteam is commendable, as even a team as large and diverse as ours could get connected with minimal effort, with only minor assistance needed for specific features. Overall, Connecteam has been a game-changer for efficiently running our events company. **What do you dislike about Connecteam?** I find the scheduling in Connecteam a bit clunky. It sometimes requires unnecessary adjustments to dates and times, as it may not save changes correctly or could save incorrect times. It demands vigilance to ensure schedules are accurate and do not inadvertently shift. Though I appreciate the feature that allows moving items to the next day, it can sometimes accidentally cause shifts, necessitating a second check on the scheduling to confirm accuracy. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to streamline scheduling, ensuring real-time communication and resolving issues instantly. It helps manage our dynamic event schedules, connecting the team effectively across various activities, and fills communication gaps during employee absences. ### 8. Consolidates Team Functions, Easy Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Vincent L. **Reviewed Date:** November 19, 2025 **What do you like best about Connecteam?** I appreciate Connecteam for streamlining all our team’s needs into one single app, which eliminates the hassle of having to manage multiple platforms. I find the interface incredibly easy to use, which enhances overall usability significantly. One feature I particularly love is how it accurately tracks employees’ paid and unpaid days off effortlessly. This aspect is highly beneficial because it empowers my team members to keep track of their own available sick days, vacation, and personal days independently without needing to constantly consult me as their manager. Additionally, Connecteam's cost-effectiveness is a substantial factor; it offers a small business plan which is perfectly suitable for our tightly-knit team, unlike previous services. Furthermore, once past the initial setup, which was a bit complex due to various components, navigating the system has become straightforward, increasing our operational efficiency. Overall, the service has proven invaluable, as all other aspects work well for our team, offering an accommodating and manageable system. **What do you dislike about Connecteam?** I have an issue with the time clock feature. When team members clock back in from lunch, the interface emphasizes the 'return to shift' button instead of the 'end shift' button, which is a bit counterintuitive and could use improvement. Also, the initial setup was somewhat confusing due to the numerous components, although it has become easier to navigate over time. **What problems is Connecteam solving and how is that benefiting you?** I find Connecteam consolidates our team's communication, scheduling, and payroll in one app, simplifying management. It has an easy interface, tracks employee leave accurately, and is cost-effective with a plan suitable for small businesses. ### 9. Very convinient and provide 99% of the needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ron R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Connecteam?** Connecteam covers everything my team needs in order to track their day to day work and considerations. It's very hard to track holidays, day offs, sick days, and calculdate payroll easily - but Connecteam make it very friendly, accurate, and professional. It makes the payroll much easier and help to track my employees working time. The application is super friendly and convinent, and it provides advanced features that are really needed and followed by real-need use cases. I find most of the features in Connecteam very useful. For sn SMB - I believe this is a very unique platform that can not be found in other places. Personally, as a business owner, I really adore your products and feel the value that it brings to me and my company. I can't see myself managing that part of the business without Connecteam. Customer support is great as well as the AI bot which is giving amazing answer compared to others. **What do you dislike about Connecteam?** - Lack of holidays feature which in those the employees are in a day-off under the law. - Lack of option to add overtime to the payroll (or to timesheet). The overtime is going by the time the employee press clock in and clock out. However, some employers are providing overtime only with pre-authorization. Meaning that if a person working 8 hours, and the admin allowed him to have 1 additional overtime hour (once or repeatdly by time configuration and rate configuration), even if the employee will work 9:30 hours - the payroll will be calcualted by 9 hours only (1 hour OT). - Promoting to admin- assigning the permissions by assets - as the list is long and greatly configurable - the dropdown view is really not comfortable to manage. Pop up with alrge window will be much comfortable. - Roles of permissions can be nice to have. - In order to keep the history of resigned employees, we archive them, but you still calculate it as "paid user". I believe that a business of 5 employees with 10 resigned should be counted as 5, not 15. Or either just add otion to "resign" employee but keep the history. **What problems is Connecteam solving and how is that benefiting you?** Link between work in the field to the actual salary. Help to summaries employees work monthly and get very convinent reports for payroll and assement of performance. Manage organizational information and share it. The next questions is "Is Connecteam headed in the right direction?" My answer is absolutly yes - but I still believe that you have a lot of areas to implement AI and make the platform even much more efficient and helpful. ### 10. Connecteam has been a huge help for our team **Rating:** 4.5/5.0 stars **Reviewed by:** Cris F. | Administrative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Connecteam?** Connecteam has been a huge help for our team. We use it for scheduling, time tracking, and communicating with everyone in one place. It’s easy to use and works well, even for people who aren’t very tech-savvy. The app makes it simple to keep track of hours, send updates, and manage tasks. We also like the GPS time clock and how easy it is to create forms and checklists. Customer support is quick and helpful whenever we have a question. Overall, it’s a great tool that saves us time and keeps everything organized. Highly recommend it for any business with a team! **What do you dislike about Connecteam?** Not saving the clients contact info automatically **What problems is Connecteam solving and how is that benefiting you?** Connecteam has been a huge help for our team. We use it for scheduling, time tracking, and communicating with everyone in one place. It’s easy to use and works well, even for people who aren’t very tech-savvy. The app makes it simple to keep track of hours, send updates, and manage tasks. We also like the GPS time clock and how easy it is to create forms and checklists. Customer support is quick and helpful whenever we have a question. Overall, it’s a great tool that saves us time and keeps everything organized. ### 11. Straight to the Point and Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Cassie R. | Event Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Connecteam?** This software is straight to the point, with no bells or whistles. This allows you to get the most out of your time. **What do you dislike about Connecteam?** I honestly do not think there is anything I dislike from this software. **What problems is Connecteam solving and how is that benefiting you?** Time tracking, time management, and time analytics. ### 12. Effortless Team Communication, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** azelia i. **Reviewed Date:** November 18, 2025 **What do you like best about Connecteam?** I find Connecteam to be an excellent tool for building connections with colleagues effortlessly. Its communication features are dynamic and help me engage effectively with team members, making it a fast and easy way to communicate with my work group. I particularly value the feed feature, which mimics a social media platform but within a professional setting, allowing me to engage with others and foster workplace interaction. I also appreciate how straightforward the initial setup was, which made integrating the software into our work processes seamless. The ease of navigation within the app allows for efficient communication and task management, enhancing my work experience significantly. **What do you dislike about Connecteam?** I find it challenging to locate specific information within the Connecteam app, such as skills or work hours. While the app is generally easy to navigate, pinpointing particular details can be cumbersome. **What problems is Connecteam solving and how is that benefiting you?** I find Connecteam streamlines communication with team members, making it fast and easy, and it engages our work community like a social media platform. ### 13. Efficient Scheduling with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Taryn L. **Reviewed Date:** November 17, 2025 **What do you like best about Connecteam?** I find Connecteam incredibly valuable for managing my team's schedule effectively. One of the standout features I appreciate is the ability to have all my teammates' schedules in one centralized place. This eliminates the need for me to toggle between different calendars like my iPhone calendar, providing a seamless and streamlined scheduling experience. I love that my subcontractors can confirm their shifts directly through the platform without the hassle of back-and-forth text messaging, saving me considerable time in coordinating schedules. This automation greatly reduces the amount of manual communication required, thus boosting my overall productivity. **What do you dislike about Connecteam?** I'm still trying to figure out how to add each client with details about the job. I would like to be able to add a client and the details of the job. I'm wondering if there's a way to first add the client with all of the job notes and then schedule their workdays. I want to be able to do everything on the app, not have to go to my computer. I'm looking in the app for a way to add a client and the client notes. And then when I'm scheduling the days, just be able to select that client that's attached to it. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to manage team schedules in one place, reducing the need to toggle between calendars and allowing subcontractors to confirm shifts, saving me time and improving schedule coordination. ### 14. Makes Team Management Simple and Easy with Connecteam **Rating:** 4.5/5.0 stars **Reviewed by:** Priya S. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Connecteam?** Connecteam is a very simple tool. It helps to communicate, manage tasks, and HR activities in one single platform. The scheduling and time tracking tools are a great help in tracking employees' work. The app is easy for employees to use as well. It helps to eliminate multiple apps. The forms, checklists, and workflows help in everyday operations. **What do you dislike about Connecteam?** The time tracking features often fail to work properly. The signup takes a bit of trial and error to set up. Sometimes OTP fails to come, and you have to try other methods to sign up and log in. **What problems is Connecteam solving and how is that benefiting you?** Connecteam helped to solve the time tracking problem. There was a problem with the time clock not showing up on the user side. The support team assisted in resolving it. This helps to streamline the management of work hours and payroll accuracy. ### 15. Effective Team Communication with Room for Interface Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Deboye O. | Senior Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Connecteam?** I find Connecteam valuable for team communication and collaboration. I like being able to create polls and quizzes, which are particularly useful when new features are launched as they help engage with employees. Also, the initial setup of Connecteam was quite easy. **What do you dislike about Connecteam?** The interface can be improved to be more modern **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for team communication, solving issues with effective communication across multiple teams. I like creating polls and quizzes for engaging employees, especially when new features launch. ### 16. Efficient Employee Management, Needs Simpler Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Jose V. **Reviewed Date:** January 12, 2026 **What do you like best about Connecteam?** I use Connecteam for attendance, payroll management, and sometimes job scheduling. I like the location and hours tracking for employees, which helps us to reduce costs by getting the exact hours they worked. Additionally, Connecteam helps to make communication smoother with management and employees, maintaining a healthy relationship and clarity in communication. The initial setup was quite easy when we switched to Connecteam. **What do you dislike about Connecteam?** I think it would be good for Connecteam to simplify the process of adding new employees and generating reports. I expect a more user-friendly experience where these tasks could be completed with just one click. **What problems is Connecteam solving and how is that benefiting you?** Connecteam helps us track employee hours accurately and manage payroll. It enhances communication with management and employees, reducing costs with exact work hours. ### 17. Effortless Scheduling and Team Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph A. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Connecteam?** I really appreciate how easy Connecteam is to use, with a clean and understandable user interface that not only I find intuitive but also my employees do. This aspect is particularly valuable as it allows me to quickly onboard others and teach them the software effortlessly. The intuitive design ensures that I can perform tasks both accurately and swiftly. Additionally, the initial setup of Connecteam was very straightforward, thanks to the helpful initial training meeting provided by their team, which enabled us to become proficient on our own. These features make Connecteam a robust tool for our needs, helping streamline scheduling, payroll, team communication, and onboarding processes effectively. **What do you dislike about Connecteam?** I found that Connecteam could improve on its systems for changing payroll integrations. Specifically, we initially tried to use Gusto, and it was not working for us as planned. This indicates that Connecteam’s integration capabilities, particularly with payroll systems, may need refinement to ensure smooth and seamless functioning as expected. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to track employee hours and locations, manage shift changes easily, and communicate efficiently without individual calls. It also helps in preventing overtime, confirming shift changes, and managing time off requests with replacements. ### 18. Intuitive Time-Tracking with Stellar Features **Rating:** 4.5/5.0 stars **Reviewed by:** Nate S. **Reviewed Date:** November 13, 2025 **What do you like best about Connecteam?** I like that Connecteam is intuitive right out of the box, which means it doesn't require a lot of training to get started. This is particularly beneficial for important functions like time tracking, which the platform handles very intuitively. The ease of use is a standout feature for me as it simplifies job functions that are typically tedious and cumbersome to manage. Additionally, initial setup was very easy, and I was up and running within three hours, which speaks to its user-friendliness. I also value the attractive plan that makes it free for businesses with fewer than ten employees, which offers great value and makes it a highly recommended tool for small companies. This pricing model ensures that once the business grows beyond that threshold, I would still find it worth paying for the service. Lastly, the platform's ability to consolidate all communications onto one channel and its user-friendly interface make essential functions like form completion and checklist management effortless. **What do you dislike about Connecteam?** I find that Connecteam is not ideal as a task management platform. It lacks the robustness needed for complex project planning and becomes unwieldy for such purposes. The platform doesn't support nested and subtasks, and it lacks diverse ways of viewing and sorting tasks, which creates friction. Consequently, I had to switch to Notion for project management, as Connecteam did not meet my needs in this area. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to streamline time tracking, consolidate communications, and manage form fills, significantly improving my team’s efficiency and reducing tedious tasks. It ensures centralized information flow and is user-friendly, supporting easier employee hour logging and checklist completion. ### 19. Simplified and Accessible Planning **Rating:** 5.0/5.0 stars **Reviewed by:** Mike F. **Reviewed Date:** November 13, 2025 **What do you like best about Connecteam?** I love the simplicity of Connecteam, which makes it easy to use for managing schedules. It allows me to access my team's schedules remotely via my smartphone, which greatly simplifies coordination and time management. The design is also a strong point that I really appreciate. These features make Connecteam an effective and pleasant tool to use daily. The initial setup was also very simple, which facilitated its rapid adoption without major technical obstacles. These combined elements allow me to recommend Connecteam with a rating of 10 out of 10 to my friends and colleagues. **What do you dislike about Connecteam?** A dark mode design would be appreciated. There is also a lack of the ability to schedule rest times on the plans and to specify leaves with specific reasons. **What problems is Connecteam solving and how is that benefiting you?** Connecteam allows remote access to team schedules via smartphone, simplifying schedule management. ### 20. Streamlined Timekeeping, Needs Improved Scheduler **Rating:** 4.0/5.0 stars **Reviewed by:** Alex L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Connecteam?** I like that Connecteam makes it easy to deploy timekeeping across individuals in a company, ensuring accountability to management. The ability for users to request edits to timesheets and have individual messaging regarding timesheets keeps things organized and professional. The integration with ADP payroll is useful, and I found the initial setup easy. **What do you dislike about Connecteam?** The job scheduler doesn't hit the mark for ease of use. **What problems is Connecteam solving and how is that benefiting you?** Connecteam makes it easy to deploy timekeeping across the company, ensures accountability, and allows easy rectification of timekeeping errors. The option for users to request timesheet edits and individual messaging keeps things organized and professional. ### 21. Easy to Use and Cost-Effective for Small Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Tobye M. **Reviewed Date:** November 12, 2025 **What do you like best about Connecteam?** I love how easy it is to use Connecteam, making it accessible for everyone regardless of their tech skills. The fact that it is free for small teams is a huge plus and was a significant factor in my decision to choose it. The scheduling feature is notably easier to use compared to a previous paid subscription we had, which enhances our efficiency. Setting up Connecteam initially was super easy, allowing us to get started without any hassle. This simplicity and the value offered at no cost make Connecteam an excellent choice for managing my two small businesses. **What do you dislike about Connecteam?** I find the number of popup windows frustrating when I'm trying to use Connecteam. Additionally, I dislike having to go through a series of tutorial steps just to clear the 'setup steps' and make these popups go away. Also wish there was a way to track call offs. **What problems is Connecteam solving and how is that benefiting you?** I find Connecteam enables employees to use time clocks, chat with team members, view schedules, and aids in creating a knowledge base for onboarding and SOPs. It's user-friendly and free for small teams, simplifying scheduling compared to prior solutions. ### 22. User-Friendly with Powerful Features and Room for Pricing Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Honorine M. **Reviewed Date:** November 12, 2025 **What do you like best about Connecteam?** I use Connecteam primarily for its scheduling, clock-in, and chat features, which are very user-friendly and streamline my work processes efficiently. The real-time clock-in and out feature is particularly valuable as it accesses locations and allows for accurate tracking of employees' schedules and hours worked. Additionally, the chat feature is a significant asset, enabling employees to communicate effectively with managers and supervisors in real time, which is crucial when addressing any issues promptly. Connecteam also helps me in understanding and managing policies related to time off and PTO setup, which is an essential aspect of my day-to-day operations. Furthermore, I appreciate its integration capabilities with other payroll services like Paychex, which I use to streamline submitting timesheets for my clients. The initial setup was remarkably easy, thanks to the availability of team support, demos, and videos that guide the process efficiently. Overall, these features combined make Connecteam a highly beneficial tool for managing tasks and communication effectively. **What do you dislike about Connecteam?** I don't like how I have to keep adding money for some features to be able to use them. I wish there was a way to pay more affordably without continually adding on money for specific features. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for scheduling, tracking employees' hours, and real-time communication, which simplifies time management and employee interaction, especially for timesheet edits and availability discussions. ### 23. Connecteam Review - After 2 months of using it **Rating:** 3.5/5.0 stars **Reviewed by:** Jo P. | Payroll Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Connecteam?** it is fairly easy to use and customer support has been fairly helpful in the set up We are still currently changing from our old system to Connecteam, but we are trying to get it up and running up as soon as possible. **What do you dislike about Connecteam?** We have a lot of different rates and allowances in our awards, we are covered by a couple of awards, for who we are using this system for, but the system can't cover all of them at the moment, so we will be relying on our old system for some things until Connecteam can handle everything we need it to. **What problems is Connecteam solving and how is that benefiting you?** We had to move from Manual Timecards to an online timesheet system and management decided to use Connecteam. It can't currently do everything we need it to, but i am told by your customer service team that you are working on things in the background that will help us in the future, i am hoping it is not too far in the future. ### 24. Centralized Team Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea T. **Reviewed Date:** January 06, 2026 **What do you like best about Connecteam?** I like that Connecteam serves as a hub for communications with the team, using the chat functions and posting updates for everyone. It streamlines communications by filtering everything into one spot. I also appreciate that it keeps time tracking and invoices all in one spot. Additionally, I find it valuable that there is a spot to add team resources. The initial setup was very easy, and although it took a bit of time to get familiar with all the functions, it was pretty easy. **What do you dislike about Connecteam?** I wish there was an option in the invoicing to have our own uploaded invoice that can be integrated seamlessly. **What problems is Connecteam solving and how is that benefiting you?** Connecteam helps by filtering communications into one spot, streamlining team communications, and keeping time tracking and invoices centralized. ### 25. Effortless Shift Management, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Julie B. **Reviewed Date:** November 14, 2025 **What do you like best about Connecteam?** I really appreciate Connecteam for its user-friendly interface that makes logging in and out effortless. This is incredibly helpful because, often, I forget to log in or out. The application allows me to easily edit my shift details within the app itself, which is a major convenience. This feature eliminates the need to communicate the changes to someone manually, saving time and avoiding potential misunderstandings. I'm also pleased with how Connecteam connects me to my job, indicating the specific work location and notifying my team about my whereabouts. The initial setup of Connecteam was very easy, which was a great plus. Overall, Connecteam functions well for our needs, providing an effective solution without any connectivity issues. **What do you dislike about Connecteam?** n/a **What problems is Connecteam solving and how is that benefiting you?** Connecteam connects me to my job locations and shows my schedule, improving coordination. It simplifies logging in and out and allows easy shift edits, saving time on communication and reducing errors. ### 26. Efficient Shift Scheduling, But Limited Free Tier **Rating:** 5.0/5.0 stars **Reviewed by:** chris h. **Reviewed Date:** November 10, 2025 **What do you like best about Connecteam?** I appreciate how Connecteam allows our staff to have their own accounts to self-serve their availability, mark their unavailability, and seek shift swaps, which significantly reduces the management effort required for these tasks. This feature places the responsibility of managing availability directly on the individual workers rather than a manager having to make individual contact. It's particularly beneficial for shift changes at short notice, as it allows the entire team to be notified of an available shift simultaneously, eliminating the need for managerial intervention. Additionally, Connecteam has increased our efficiency by allowing us to move away from using WhatsApp messaging and pen and paper for managing shifts. I also find the onboarding process to be very straightforward, even for our non-technical staff, making the transition smooth and manageable. Setting up the shift templates was initially confusing, but once we understood the layout, it became easy to manage. Overall, the platform has streamlined our operations significantly, and I would highly recommend it. **What do you dislike about Connecteam?** I find the limitations of 10 users on the free tier frustrating. We need more users on the system, but the first paid license is excessive and too costly, especially for a non-profit organization. Additionally, while onboarding users is straightforward, the initial setup of the shift templates was confusing, which caused some initial difficulties until we figured out where everything was. **What problems is Connecteam solving and how is that benefiting you?** Connecteam automates shift scheduling, reducing the manual effort for managing staff availability and shifts, enhancing efficiency, especially for sudden changes. ### 27. Geo-Location Features Make Staff Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastien S. | Foreman, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Connecteam?** The geo-location features displaying where my employees are located help me keep track of where my staff are, and allow me to quickly dispatch workers when urgent repairs are requested. **What do you dislike about Connecteam?** The notifications for incoming chat messages use the generic sounds assigned to all apps in iOS and are hard to hear. It would be a great implementation to have more distinct notification sounds for the Connecteam app. **What problems is Connecteam solving and how is that benefiting you?** Connecteam helps me better manage service staff and their itineraries, giving me a quick overview of where they are placed across the city so new requests that come in during the day can be quickly assigned to the closest staff. ### 28. Great for Tracking Employee Whereabouts, Though Pricier Than Alternatives **Rating:** 3.5/5.0 stars **Reviewed by:** Paula M. | Finance Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Connecteam?** Keep track of the employees and their whereabouts **What do you dislike about Connecteam?** It’s a bit more expensive compared to other software. **What problems is Connecteam solving and how is that benefiting you?** Keeping track of time and is saving me time when I do the payroll ### 29. Fast, Efficient Communication Tool with Seamless Payroll Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany L. **Reviewed Date:** November 06, 2025 **What do you like best about Connecteam?** I like that Connecteam is very efficient for my needs as it allows for quick communication with my team, creation of updates, events, and surveys, which is essential for engaging with the employees of our security company. I appreciate that the app isn't clunky, and it's fast, which enhances my user experience significantly. The time clock feature within Connecteam works exceptionally well for our managers, enabling us to fix time sheets promptly without consuming too much time on payroll processing. This efficiency in time management for payroll fixes is a major benefit. Additionally, the decision to switch to Connecteam from other products like Therms and QuickBooks was driven by cost savings and the significant amount of time management it offers, making the tool invaluable for our organization. **What do you dislike about Connecteam?** I haven’t found anything yet **What problems is Connecteam solving and how is that benefiting you?** Connecteam streamlines communication with our team, allows quick creation of updates, events, and surveys, and offers an efficient time clock feature that simplifies payroll and time sheet management, saving both time and cost. ### 30. Intuitive Scheduling, Unbeatable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Connecteam?** I find Connecteam incredibly intuitive for scheduling, saving me a ton of time by easily showing everyone's availability and unavailability in one place. It's so user-friendly, and I really value the 24/7 support that gives me peace of mind knowing help is available for my team whenever needed. The onboarding team was super personable, especially James and Zak. I also have to mention how great the overall experience is with its easy-to-understand interface and unbeatable mobile readiness. Plus, the initial setup was seamless, and I've not heard any complaints from my team. **What do you dislike about Connecteam?** This is more of a financial/processing improvement, but our university uses Workday as its HR/Finance hub for all things compensation, timekeeping, payroll, etc. so we'd love to see some integration with that platform down the line, similarly to how Connecteam connects with other payroll/HR platforms. **What problems is Connecteam solving and how is that benefiting you?** Connecteam saves me a lot of time with scheduling by showing everyone's availability in one space. It's user-friendly and offers 24/7 support, giving me peace of mind as a solo supervisor managing many students. ### 31. Accurate and Easy Clock-In Solution for Remote Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Christine M. **Reviewed Date:** November 06, 2025 **What do you like best about Connecteam?** I appreciate that Connecteam makes it easy to see exactly when and where my part-time staff clock in and out. This feature eliminates guesswork and gives me confidence in knowing the precise attendance of staff, even when they work remotely. I find it invaluable to be able to see their location when they clock in and out, which is particularly helpful with remote teams. Additionally, the setup for using Connecteam was very easy and straightforward, which made the onboarding process smooth and efficient. This simplicity in setup allows for a quick start without unnecessary complications, enhancing the user experience from the outset. **What do you dislike about Connecteam?** I wish there was a feature in Connecteam that would allow me to set shift times for my staff. If employees don't clock in or out during their scheduled shifts, it would be helpful if the system could send them a notification to remind them to clock in or out. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for my part-time staff to clock in and out accurately. It provides visibility into their clocking in and out times with location tracking, eliminating guesswork and enabling remote workforce management. ### 32. Using Connecteam to help manage time for employees and jobs **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Connecteam?** I like the ease of setup and use to keep track of employees and jobs. While I may not have everything exactly down yet, the tutorials are extremely helpful. I use it daily to keep track of employees for clocking in and out of jobs and to keep track of their hours. The system was very easy to setup and get started with. I also like the chat feature where you can single out only necessary workers to include in specific topics. **What do you dislike about Connecteam?** This may be on my end as a user error but I struggle a bit with ease of adding up hours spent on customer jobs. I'd love to have an easier way than the way I am doing it. There may be one, I just haven't had the time to spend searching yet. **What problems is Connecteam solving and how is that benefiting you?** Keeping track of employee and job hours so I can see where they spend their time and use this when billing customers. ### 33. Mark Sanders LLC **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas F. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Connecteam?** What I like best about Connecteam is how user-friendly and all-in-one it is. The platform makes it incredibly easy to manage schedules, track time, and communicate with the team without having to juggle multiple apps. I especially like how simple it is for employees to clock in/out from their phones, request time off, and stay updated through the company newsfeed. The customization options also stand out—whether it’s creating forms, checklists, or training modules, everything can be tailored to fit our specific workflow. Plus, the customer support is quick and genuinely helpful, which makes onboarding and troubleshooting seamless. **What do you dislike about Connecteam?** What I dislike about Connecteam is that the platform can feel a bit overwhelming at first. Because it has so many features, the initial setup and customization take some time to learn, and it’s not always immediately clear where to find certain tools. The mobile app works well overall, but it can occasionally run slowly if a lot of forms or checklists are loaded at once. Pricing also becomes a consideration as your team grows, since some advanced features are only available on higher plans. While these aren’t dealbreakers, they’re areas where Connecteam could improve to make the experience even smoother. **What problems is Connecteam solving and how is that benefiting you?** Connecteam is solving the challenge of keeping a dispersed team organized, connected, and accountable. Before using it, we struggled with juggling separate apps for scheduling, time tracking, and team communication. Now everything is centralized in one place—employees can clock in and out, managers can build and adjust schedules in minutes, and company-wide updates reach everyone instantly. It has also solved compliance and accountability issues: digital checklists, forms, and task tracking make it easy to confirm work is being done correctly and on time. This reduces errors, saves hours of administrative work each week, and gives us real-time visibility into operations. The biggest benefit is efficiency and peace of mind—we spend less time chasing paperwork, scheduling conflicts, or miscommunication, and more time actually focusing on growing the business and supporting our team. ### 34. User-Friendly Scheduling with Great Team Connectivity, Needs Better Recurring Client Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Connecteam?** This system is easy to use and keep our teams schedules up to date. Nice interface and like the fact that we can connect to our team through the app with any changes that have come up. **What do you dislike about Connecteam?** I do wish there was a way (maybe there is and I have not found it) to keep the schedules in case we have a reoccurring client. **What problems is Connecteam solving and how is that benefiting you?** We have downsized and needed a new scheduling system. We used google to find the best scheduling software and came across this one and a few others. Tried this one first and everyone on the team asked us to just keep this one. They liked it and we didnt even try the others that were recommended. ### 35. User-Friendly Scheduling with Seamless Payroll Export Options **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda M. | Hospital Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2025 **What do you like best about Connecteam?** Connecteam is extremely user-friendly and includes all the features I require in a scheduling software. Since we outsource our payroll, I appreciate that Connecteam offers several options for exporting my team's hours. It also allows my team members to manage, or not manage, any issues that may arise during the process. **What do you dislike about Connecteam?** I honestly don't have any complaints. I feel its very easy to navigate. **What problems is Connecteam solving and how is that benefiting you?** This tool has made it much easier for staff to keep track of their time. I use the "Auto clock out" feature, which automatically clocks them out when they leave the geofence—a problem we struggled with before. Additionally, if someone forgets to clock in, they have the ability to update their own time, which is very convenient. ### 36. Easy Setup but Limited for Field Work **Rating:** 3.5/5.0 stars **Reviewed by:** Deja B. **Reviewed Date:** December 22, 2025 **What do you like best about Connecteam?** I find Connecteam easy and intuitive to use. It's very convenient to have everything in one place. We particularly use the schedule and the time clock features the most for scheduling jobs for our employees and for them to report their time through the time clock. Setting things up initially was very easy. **What do you dislike about Connecteam?** It's not the best suited for field workers that go from job to job throughout the day, like electricians. I've had to request help from the team several times to figure out what features could make the platform work better for the things we needed to do. **What problems is Connecteam solving and how is that benefiting you?** Connecteam allows me to schedule jobs for our employees and organize time reporting. It's intuitive, easy to use, and having everything in one place is helpful. ### 37. Customize-able, easy to use and great support. **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon V. | Property Manager - Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Connecteam?** Connecteam has lots of features you can turn on and off to customize what features you use. I LOVE being able to turn on the few items we utilize right now and know that I can easily turn others on as our team grows. The support team is very responsive and responds rapidly; even to silly questions. My team of 8 uses the app every single day for the time clock features and quick tasks. It was very easy to transition from Atto to Connecteam; even our team members that are not great with tech were able to quickly get the hang of it. **What do you dislike about Connecteam?** The only feature I would like to see is the GPS location for the time clock to be accessible via the app. **What problems is Connecteam solving and how is that benefiting you?** Connecteam makes it very easy to run payroll; simply enter in the standard guidelines and pull a report every two weeks. I don't have to manually do anything anymore. ### 38. Would recommend for anyone needing to track staff hours & shifts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Connecteam?** Great functionality for tracking staff hours, visibility over shifts, costings & easy for staff to access. **What do you dislike about Connecteam?** A little annoying to not be able to go straight into each section, but have to click on the section (eg time clock) then click on it again to enter. Would also be better to have more functionality around breaks, to not have to split the shift any time they're added, but to also have an option to remind staff to take a break and have them log it - useful when there are loading rates for delayed breaks. Currently, there is only the option to have a set break time, or no break time which then relies on staff to select it when they start and finish breaks. **What problems is Connecteam solving and how is that benefiting you?** Keeping track of staff hours. I'm not here full time to keep track of staff, and we do also have days where some staff will start work at a job site. Having them be able to access and log their hours remotely as well as when I'm not here is incredibly helpful and means there's usually very little discussion needed ahead of collating payroll data. ### 39. Good Tool, But Lacks Efficiency for 24hr Scheduling **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Connecteam?** It's convenient and easy to use for less complex scheduling needs. It is fairly user-friendly and intuitive. It was easy for my team to learn how to use it, for the most part. The AI customer support tool is helpful for simple questions and how-to's. I like that it integrates many different aspects of employee management and that it makes communication within our team much smoother. It's very customizable, which is also excellent. **What do you dislike about Connecteam?** It's not the most efficient scheduling tool for a 24hr service. The "auto-assign" feature doesn't work for complex scheduling needs, which is very disappointing. Additionally, my team finds it challenging to enter "un-availability" rather than "availability". **What problems is Connecteam solving and how is that benefiting you?** I work for a non-profit that had been using a very archaic system for scheduling. Connecteam makes this process much smoother as I have my teams' availability built directly in the system and I do not need to remember the shift preferences/rules for each employee. ### 40. Best free software for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Connie R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Connecteam?** The software is easy to use and not only employer friendly but employees friendly too. We used When I Work for years for scheduling and the prices kept going up. This is just a much better fit for our small business. **What do you dislike about Connecteam?** Can’t think of anything that I don’t like or want to change. **What problems is Connecteam solving and how is that benefiting you?** Needed a simple scheduling service for our part time staff. It helps employees see their schedules and request time off. ### 41. Great Value and Usability, But Needs More Customization Options **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua M. | Director of Operations and Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Connecteam?** The platform offers an impressive combination of user-friendly design and robust functionality at a competitive price point. It’s intuitive enough for everyday use while still providing advanced features that deliver strong value for the cost. **What do you dislike about Connecteam?** I wish there were more à la carte options available. While I’ve been able to customize certain aspects through Sales, having the ability to independently add or remove individual features would be a great improvement. Additionally, the Time Off integration could benefit from enhanced functionality, particularly with syncing through Zapier. **What problems is Connecteam solving and how is that benefiting you?** Offers additional features at a competitive price compared to our previous provider. ### 42. Intuitive Task Management with Seamless UI **Rating:** 5.0/5.0 stars **Reviewed by:** Jose R. **Reviewed Date:** November 21, 2025 **What do you like best about Connecteam?** I like the ability to assign tasks and the ease of creating forms in Connecteam. The user interface, particularly the drag-and-drop feature, is incredibly intuitive, allowing me to efficiently manage and organize tasks seamlessly. I appreciate how user-friendly the set-up process is, making it straightforward to get started without any complications. Overall, I find Connecteam to be a comprehensive tool that addresses my needs for in-process inspections and inventory management, and I enjoy everything about it. I am very satisfied with its performance as evident from my high recommendation score of 10. **What do you dislike about Connecteam?** I dislike the requirement of needing a cell phone number to sign in and would prefer an email-based login system. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for daily task management, solving in-process inspections and inventory issues. It benefits me by allowing easy task assignments and form creation with a user-friendly drag-and-drop interface. ### 43. Affordable, Feature-Rich, with Room for Payroll Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Yann B. **Reviewed Date:** December 19, 2025 **What do you like best about Connecteam?** I like the ease of use, the affordability, and the many features Connecteam offers. The geo-fencing is great, and it's really easy to request time-off or switch shifts. It's an affordable way to keep in constant contact with all staff, either on their desktop or mobile device. I appreciate that we have full control over Connecteam. **What do you dislike about Connecteam?** We wish there was a way to better integrate Connecteam with our payroll functions. The accuracy of shifts, switches, etc. could be improved, and an easy-to-use staff interface that replaces the paper flow sheet would be beneficial. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for team communication and scheduling. It's an affordable way to stay connected with staff on any device and offers features like geo-fencing, easy time-off requests, and shift swaps, making management easier. ### 44. Affordable and Effortless Scheduling for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolene R. | Owner/Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Connecteam?** The fact that it is free or affordable and helps small businesses with Scheduling and other very easily without needing to do or add much **What do you dislike about Connecteam?** It is another app or platform to use if your current systems dont provide the same features **What problems is Connecteam solving and how is that benefiting you?** Having a platform that i can schedule my staff and see if they accept or decline the shift and easily assign the shif to somebody else. Without having to send txts or emails or calls to and from to get a schedul that works for everybody. Check list for every day opening and closing tasks ### 45. Streamlined Timekeeping and Invoicing Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel . **Reviewed Date:** January 05, 2026 **What do you like best about Connecteam?** I appreciate the ease of clocking in through the app and how it automatically recognizes and clocks you out if you forget to do so. I like that it helps make the process of matching cleaners' invoices with their clock-in sheets smooth. The feature of tying up invoices and providing an overall summary is also really helpful. The initial setup process was really easy and simple. **What do you dislike about Connecteam?** Sometimes through the app I find it slightly more complex looking for each time. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for clocking in, smoothing the process of matching invoices with clock-in sheets, and it provides an easy way to clock in and out. It also facilitates tying up invoices and gives a helpful overall summary. ### 46. Consolidated Our Communication, Streamlined Business Operations **Rating:** 4.0/5.0 stars **Reviewed by:** COFTA BOARD 2. **Reviewed Date:** November 23, 2025 **What do you like best about Connecteam?** I appreciate how Connecteam consolidated five different mobile apps our employees used into a single platform, streamlining our operations and making it easier for everyone to access what they need. The group chat feature has made communication significantly easier, allowing us to eliminate Slack and have a more customizable communication platform. This feature is incredibly valuable because it allows videos and information to be shared more easily, thus enhancing collaboration and information dissemination within the team. **What do you dislike about Connecteam?** The AI assistant in Connecteam has room for improvement. It struggles to utilize data from the knowledge base effectively unless the phrasing is nearly verbatim. Additionally, the initial setup was daunting and took a few weeks to implement. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam to consolidate communication apps, reducing the need for multiple downloads. Its customizable platform eliminates Slack, making information sharing easier and more centralized. ### 47. Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Connecteam?** What I like most about Connecteam is how easy it makes managing a team, especially when employees are working remotely or out in the field. Everything is centralized—scheduling, time tracking, communication, and task management—so I don’t have to bounce between multiple tools. The mobile app is also very intuitive, which helps employees clock in, check their schedules, and receive updates with little to no training. I also really value the communication features. Sending announcements, chats, and updates is fast, and I feel confident the message actually reaches everyone. It has reduced miscommunication and keeps the whole team aligned. Overall, Connecteam saves time, cuts down on confusion, and makes day-to-day team management much more efficient. **What do you dislike about Connecteam?** One thing I don’t like about Connecteam is that some features feel a bit limited unless you’re on a higher-priced plan. As your team grows, the cost can climb quickly, which can be tough for smaller businesses working with tight budgets. At times, it feels like you have to upgrade sooner than you expected just to unlock tools that seem pretty essential. Another drawback is that the app can sometimes feel overwhelming because so many features are packed into it. Even though it’s powerful, the initial setup takes a decent amount of time, and certain settings aren’t very intuitive. More customization and simpler setup options would go a long way toward making the overall experience smoother. **What problems is Connecteam solving and how is that benefiting you?** Connecteam has helped solve many of the everyday headaches that come with managing a mobile or deskless workforce. Scheduling, for instance, used to be a constant back-and-forth over email or text, which often led to missed shifts and unnecessary confusion. With Connecteam, I can build schedules, share them instantly, and let employees swap shifts or request time off directly in the app. That change alone has saved me hours each week. Time tracking is another major improvement. Before Connecteam, tracking hours manually felt stressful and was easy to get wrong. Now employees clock in and out through the app, which automatically records their hours and helps reduce payroll errors. It’s also made communication and compliance much easier. I can send updates, forms, and training materials straight to the team, and I’m able to see who has read them. That keeps everyone aligned and lowers the chance that important information gets missed. Overall, the biggest benefit is smoother operations with fewer mistakes and less wasted time. I spend far less energy chasing people down for updates or paperwork, and my team has a clear, simple way to stay organized and informed. If you want, I can also write a shorter, punchier version that fits a typical review site format. ### 48. Eases Staff Connectivity, Needs UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mollie S. **Reviewed Date:** December 15, 2025 **What do you like best about Connecteam?** I like the forms aspect of Connecteam, as it allows us to receive incident reports or maintenance requests from staff in an inbox. It aids in understanding what our staff require and how we can get the best out of them. Connecteam had more features that appealed to us, and the ability to create a roster was easier. The initial setup was very easy. **What do you dislike about Connecteam?** I find the way that forms can be viewed a bit problematic. The user experience is a little tricky, and while an admin can view forms, the appearance is not the best. I would like maintenance requests to be easier to sift through. **What problems is Connecteam solving and how is that benefiting you?** Connecteam allows all staff updates to be sent in one place, facilitates easy rostering and pay estimations, and simplifies form submission. ### 49. Efficient Timekeeping with Quick Setup and Useful Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Alex M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Connecteam?** I use Connecteam for time tracking, and I find its user interface extremely easy to use. The Kiosk capabilities are fantastic, allowing me to station them around worksites, and staff can clock in and out via their phones, reducing time theft risk. I love that Connecteam syncs timekeeping data with our payroll provider QuickBooks, making payroll a breeze, and it integrates with Zapier automation tools, which allows me to automate several functions related to timekeeping and payroll. These integrations reduce payroll time, and Zapier automations are very useful. **What do you dislike about Connecteam?** The customer support is slow. **What problems is Connecteam solving and how is that benefiting you?** I use Connecteam for time tracking and payroll, benefiting from its easy interface, Kiosk capabilities, and mobile tracking. It syncs with QuickBooks and Zapier, reducing payroll time and automating tasks, solving timekeeping and payroll issues. ### 50. Frequent Outages, Poor Support, and Missing Reporting—Too Buggy to Keep **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Connecteam?** I like the chat feature and the update feature. It's nice to be able to connect to my employees who are not computer-based, but still need to stay connected. **What do you dislike about Connecteam?** Lack of reporting is very disappointing. Why can't I get an attendance report? The slide out interface for time off. The menu interface where to access time off full picture, takes two different menus (user and time off). The repeated outages. And mostly, the horrendous support. We are leaving it after 1 year due to the lack of so much functionality and bugs. **What problems is Connecteam solving and how is that benefiting you?** It is streamlining our PTO process in terms of employee self-input. However, the reporting isn't there. It also solved the issue of lines waiting for the few clocks, and now people can just clock in on their phones. It made it where people can check their available PTO while at home. However, it doesn't calculate time off accruals correctly, so you'll constantly have to be adjusting it. ## Connecteam Discussions - [Are annual plans paid in advance?](https://www.g2.com/discussions/are-annual-plans-paid-in-advance) - 2 comments, 1 upvote - [Is a phone number mandatory for each employee?](https://www.g2.com/discussions/is-a-phone-number-mandatory-for-each-employee) - 2 comments, 1 upvote - [Can employees log in from a desktop computer/laptop?](https://www.g2.com/discussions/can-employees-log-in-from-a-desktop-computer-laptop) - 2 comments, 1 upvote - [How does 2 free months work with an annual plan?](https://www.g2.com/discussions/how-does-2-free-months-work-with-an-annual-plan) - 1 comment, 1 upvote - [What happens when my free trial is over?](https://www.g2.com/discussions/what-happens-when-my-free-trial-is-over) - 1 comment, 1 upvote - [View Connecteam pricing details and edition comparison](https://www.g2.com/products/connecteam/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-05+16%3A52%3A22+-0500&secure%5Bsession_id%5D=10fbfbe1-222c-4c1b-bac5-b198efeb393f&secure%5Btoken%5D=aaa2eb72c948623f89c0adad36bedf18dfc95a4dc7f93b7104c9c536ff24ac38&format=llm_user) ## Connecteam Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Ambivo.com](https://www.g2.com/products/ambivo-com/reviews) - [Ascora](https://www.g2.com/products/ascora/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [EmployeeConnect](https://www.g2.com/products/employeeconnect/reviews) - [FOUNDATION](https://www.g2.com/products/foundation/reviews) - [Google Analytics for G Suite](https://www.g2.com/products/google-analytics-for-g-suite/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MYOB](https://www.g2.com/products/myob/reviews) - [MYOB AccountRight API](https://www.g2.com/products/myob-accountright-api/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [PrismHR](https://www.g2.com/products/prismhr/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Connecteam Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Automation** - Process Automation **Business Instant Messaging** - File Sharing - Notifications - Search **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Guide Options** - Rich Text Editor - Drag and Drop Editor - Page Templates - Video Tutorials - Document Upload **Functionality ** - Integration - Location Tracking - Location Triggers - Location Determination **Information Distribution** - News Feed - Newsletter - Notifications - Multi-Channel Sharing **Platform Basics** - Reporting - Dashboard - Performance **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Summarization - AI Image-to-Text **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Before the Job** - Calendar - Dispatch - Roles - Booking **Knowledge Base** - Q & A - Link Sharing - Searchable **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Business Instant Messaging ** - Audio Conferencing **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics **Guide Tools** - Prerequisites - Workflows - Training Modules - Analytics **Management** - Fence Drawing - Compliance - Analytics - International Usability **Platform Basics** - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Platform Content** - Automation - File Sharing - Content Library **Platform Content** - Automation - File Sharing - Content Library **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Security** - Verification - Role-Based Permission - Public vs Private **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - POS - Kitchen Ticketing - Reservations **Access Options** - Multi-Language Support - Mobile Device Support - Single Sign-On (SSO) **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation **Platform Additional Functionality** - Integrations - Mobility - Task Management **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Communication Channels** - Customer Portal - Chat/Live Support **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Generative AI** - AI Text Summarization **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Mobile Time Tracking** - Time Tracking **Administration** - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Platform** - Mobile User Support - User, Role, and Access Management - Integration - Reporting - Dashboards **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Connecteam Alternatives - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (529 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (388 reviews)