Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Streamlines Contract Management, But X-author Error Handling Needs Improvement"
5/5
What do you like best about Conga CLM?

Conga CLM streamlines the contract process throughout the contract lifecycle, covering contract creation, negotiation, and tracking. By centralizing contract data, it helps minimize risks and errors during contract execution and supports compliance. Its flexible customization options, built on top of standard workflows, enable businesses to accelerate revenue. The solution is user-friendly, straightforward to implement, and is backed by excellent customer service and after-sales support. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The error handling in X-author for Contracts could be improved to provide more specific error messages, rather than just displaying a generic statement like 'An error has occurred. Please contact Conga Administrator.' This can be quite frustrating at times. Additionally, the X-author Migration Manager tool could use some enhancements, as it occasionally stops working for the same set of data, even though it usually functions as expected. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Comprehensive Out-of-the-Box Solution for Global Contract Management Automation"
5/5
What do you like best about Conga CLM?

Conga CLM provides out-of-the-box features that address all the essential global use cases for contract management automation making it easier to implement use cases. We can also have Add on features through integration or Customization. The customer support is excellent as well. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Creating optimized templates takes some training to master. While the latest user-friendly UI is easier to navigate, it offers only a limited set of features. It's possible to submit IDEA or Feature Requests, but unfortunately, there are no updates provided on their status. Review collected by and hosted on G2.com.

Vinay Kumar N.
VN
Vinay Kumar N.
Package Consultant
Enterprise (> 1000 emp.)
"Real-Time Collaboration Makes Contract Review a Breeze"
5/5
What do you like best about Conga CLM?

Conga CLM enables multiple reviewers to collaborate and redline contracts in real time, significantly speeding up and simplifying the review process. Once the review is finished, the finalized version is automatically saved in Salesforce and prepared for signature.. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Regression issues appear in newer releases is quite frustrating. Review collected by and hosted on G2.com.

DR
Diego R.
Salesforce Administrator
Enterprise (> 1000 emp.)
"Simple, Streamlined Admin Process"
5/5
What do you like best about Conga CLM?

The Simplicity of the admin process and now AIME so excited to see how can we implement that as admins Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

the interface is different than Salesforce is not bad but a bit confusing sometimes Review collected by and hosted on G2.com.

SK
Swathi K.
Packaged App Development Associate
"Resolved Approval Issues, Smooth Performance"
4.5/5
What do you like best about Conga CLM?

I appreciate that Conga CLM resolved the issue with legal users' inability to submit approvals in the QA environment, which has been effectively fixed. This resolution allowed me to proceed with important tasks, such as creating records and submitting them for approvals, without interruptions. The product's performance is satisfying as it works fine and smoothly for our needs. Moreover, the initial setup of Conga CLM was straightforward with no significant challenges encountered, making the process good and efficient overall. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

No Review collected by and hosted on G2.com.

FG
Felipe G.
Business Analyst
Enterprise (> 1000 emp.)
"Conga CLM Streamlines Contract Stages with Intuitive Status and Action Panels"
5/5
What do you like best about Conga CLM?

Conga CLM is a major improvement over spreadsheets and manual tracking. With contract generation, clause libraries, and e-signature built in, our turnaround time has improved.

We appreciate the flexibility to use our preferred e-signature providers which making adoption easy. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Nested clauses sometimes cause metadata errors and misaligned fields in output documents Review collected by and hosted on G2.com.

Ashwin C.
AC
Ashwin C.
Full Stack Engineer
Mid-Market (51-1000 emp.)
"Conga CLM: Streamline Contract Life cycle, but template migration needs to be improved"
5/5
What do you like best about Conga CLM?

Conga CLM is very useful tool. It manages contracts in one place from moment user requests the contract, negotiation, approval, signing, and even renewal. This tool keeps everything organized and speeds up the process Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Sometimes migrating the template from one environment to another is getting difficult. Review collected by and hosted on G2.com.

Manjunath V.
MV
Manjunath V.
Asst Delivery Manager
Enterprise (> 1000 emp.)
"Easy Integration with Salesforce, but Needs More Reliable Support"
4.5/5
What do you like best about Conga CLM?

Conga CLM helped us in Salesforce ecosystem to manage end user contract and agreements. Integrating conga is very easy and fast paced. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

In recent rimes we have seen couple of outages and resulted in business impact. Additionally conga support team need to be very pro active. They need to manage better customer support Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Seamless Salesforce Integration and Strong Automation Features Drive Real Results"
5/5
What do you like best about Conga CLM?

We value Conga CLM's ability to automate the entire contract lifecycle, from renewal tracking to drafting and approval workflows. Version mistakes have been avoided, and manual labor has been reduced because we now have total visibility into every stage of the contractual process. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The product would benefit from improved user documentation and training resources. Despite the platform's benefits, comprehending all of the setup options and best practices is not always straightforward. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Effortless Document Automation, Needs Better Amendments"
5/5
What do you like best about Conga CLM?

Conga CLM helps us with document automation, making processes more efficient. I find it easy to work with overall. I like creating a Purchase Agreement because the software is user-friendly and makes the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Could be better creating amendments. For our company, we are looking for a simple solution for amendments. Review collected by and hosted on G2.com.