Helps us to manage agreement versioning and documentation with its amendments Review collected by and hosted on G2.com.

in xauthor for word has very limited usecase and some of the complex hierarchies are not possible to pull into the word document. Review collected by and hosted on G2.com.

I like how Conga CLM allows us to have all of our contracts in the same place and easily access our agreements. I appreciate the contract tree, which I find helpful, and I also like the automated event alerts. Review collected by and hosted on G2.com.

The AI functionality. Review collected by and hosted on G2.com.

The system provides great flexibility in configuration, an intuitive user interface, and powerful features for efficient contract creation and renewals. Review collected by and hosted on G2.com.

Perhaps we can consider adding a more intuitive and user-friendly way to search for clauses, segments, or pricing grids, along with an easier interface to view and work with them efficiently. This enhancement would help users quickly locate the required components and streamline their workflow. Review collected by and hosted on G2.com.

Conga CLM keeps on evolving and provides us with new useful functionalities. One example is that it recently introduced the Obligation Management functionality, which we needed and were able to implement for our project. Conga CLM is a product that receives continuous updates, which is what makes this product great. Review collected by and hosted on G2.com.

There is nothing as such, but they could have made the Conga documentation around new features and bug fixes better for the end users. Review collected by and hosted on G2.com.

Conga CLM helped streamline and simplify our agreement process which was very complex. Review collected by and hosted on G2.com.

The implementation of Conga was not done 100% correct in our org. To get support from Conga to assess and improve our CLM was painful and everything was expensive. Review collected by and hosted on G2.com.

The new way to approach the Contract management process in an AI era. This can improve the employee efficiency and overall Customer experience Review collected by and hosted on G2.com.

Nothing specific I dont like about the system at this stage Review collected by and hosted on G2.com.

Its powerful features like Query Templates, Agreement Rules, Parallel Review, and Wizards. These tools streamline contract management, ensure compliance, and accelerate negotiation cycles. A user-friendly and efficient solution, it’s perfect for managing complex agreements with ease and precision.

Customer support is good, they are proactive and helpful when issue is raised.

Implementation and configuration is easy for Conga CLM and it is also easy to integrate with E-Sign tools such as DodcuSign and Adobe Sign. Review collected by and hosted on G2.com.

Personally I feel like there are sometimes Merge issues limitations

and Governor limit for large documents. I have also face some Query template limitations. Review collected by and hosted on G2.com.

As both an admin and a developer, I really appreciate how flexible Conga CLM is when it comes to customizing templates and workflows without requiring extensive coding. It also makes it much easier for our stakeholders to generate, review, and approve contracts with just one click. Review collected by and hosted on G2.com.

The X-author extension tool could be enhanced. At present, it allows us to view only two objects: contracts and templates. It would be beneficial to include an option that lets users add related objects within the tool. Review collected by and hosted on G2.com.

As a system administrator, I really value how flexible and configurable Conga CLM is. The integration with Salesforce is seamless, which simplifies user management, data consistency, and workflow automation. The platform’s customization options make it easy to adapt templates, approval flows, and metadata without heavy coding. It’s also quite stable and reliable once properly set up, which helps minimize maintenance issues.

I use Conga CLM almost daily to monitor system performance, troubleshoot user issues, and support new configuration requests. The customer support team has generally been responsive and helpful — they provide clear guidance and good follow-up, although response times can vary depending on the issue’s complexity. Overall, it’s a powerful and dependable system that gives administrators solid control while keeping business users productive. Review collected by and hosted on G2.com.

While Conga CLM is a powerful platform, some areas could be more intuitive from an admin perspective. The configuration options are extensive, but certain settings are buried deep in the interface and can take time to locate or adjust. System updates and new releases sometimes introduce minor issues that require additional troubleshooting. The learning curve for new administrators can also be steep, especially when managing complex workflows or integrations. Additionally, the reporting tools, while functional, could be more flexible and user-friendly. Overall, these are manageable challenges, but improving usability and documentation would make system maintenance smoother. Review collected by and hosted on G2.com.

What I appreciate most about Conga CLM is its comprehensive capabilities in contract creation, analysis, execution, and maintenance. It standardizes, streamlines, and automates the entire contract process, beginning with initial requests and continuing through drafting, redlining, sending for signatures, securing documents, supporting negotiations, managing obligations, and renewing contracts. The platform is easy to use, simple to integrate, and straightforward to implement, making it suitable for the business needs of organizations at all levels. Review collected by and hosted on G2.com.

At times, we find that Conga implementation partners are not fully equipped with knowledge of the complete end-to-end solution. This often leads us to depend heavily on support or experts from Conga itself, which can be quite time-consuming, especially during implementation phases or critical periods such as upgrades or when handling high contract volumes. Review collected by and hosted on G2.com.