Conga Composer Reviews & Product Details

Composer now supports AI features through which we can standardize processes and provide prompts to Composer AI, which then performs the work automatically, saving time. One such feature is that with AI, we can create contracts, generate them, and send them using a single prompt, where we can include custom information specific to the client. Review collected by and hosted on G2.com.

Composer’s document generation process takes a long time for large-sized documents, and Conga should focus heavily on improving this. Review collected by and hosted on G2.com.

When you save the proposals it is easy to switch to a more thrustworthy vendor. Review collected by and hosted on G2.com.

If you take data integrity seriously, I would strongly advise against using this company.

During the years we used their software, we encountered multiple instances where data in proposals was incorrect. One particularly serious issue occurred when we sent out a data processing agreement to all our customers. The PDF download showed completely different list numbers than those displayed in the signing interface (see screenshot). This made us look extremely unprofessional. Support was not helpful, stating they “could not change signed documents.” When we argued that the PDF should accurately reflect what was actually signed, our concerns were simply ignored.

In another case, after a system update, the currency in our documents was automatically changed from euros to dollars — resulting in proposals showing 15% less revenue. Fortunately, our customers were understanding and agreed to sign corrected documents.

We also experienced issues with the Salesforce integration, where PDFs were not properly synced. Again, support offered no real solution, and we had to manually download hundreds of documents ourselves.

When we decided to switch platforms, we attempted to bulk download all contracts with their ‘bulk download feature’. The number of downloaded files matched the number of offers, but all PDFs turned out to be duplicates of the same document. We only discovered this when a customer requested a copy of their contract during the transition period. When we raised this with support, their response was simply that we “shouldn’t use that feature.”

We ultimately moved to PandaDoc, which has been a huge relief. Our proposals look more professional, editing is smoother, the software is more affordable, and onboarding was completed within a week. In hindsight, we should have switched much earlier. Review collected by and hosted on G2.com.

I use Conga Composer to generate documents like agreements, statements, and summaries. It's simple to use but has a lot of depth and complexity to master. I appreciate the great resources online and the Conga Composer user group that puts on monthly webinars and has an online forum for discussion. The user group is a great balance of Conga product updates and tips, along with real user stories and demonstrations. The online forum has customers from different industries sharing issues or solutions. The initial setup was very easy. Review collected by and hosted on G2.com.

A couple things I would like to see: 1. There are still several links in the online resources that do not work properly when you click them. I think this is tied to Conga's website update they did within the last year. 2. Some of the Conga Composer UI (and the Conga Batch UI) looks unpolished or cuts off text. I'm used to it now, but it threw me off when I started. Review collected by and hosted on G2.com.

I find Conga Composer very flexible to use. It integrates with Salesforce and Word, which gives me a lot of control over documents, including dynamic documents with many variables. Additionally, the connection with supporting systems like Adobe Sign and Google Drive is very convenient. Although there is a bit of a steep learning curve, it becomes extremely flexible over time. Also, the onboarding team was very helpful during the initial implementation in 2011. Review collected by and hosted on G2.com.

I find it a bit of a steep learning curve, which makes it somewhat challenging to use initially. Additionally, a simple, quick click-and-start interface would be very handy. At the moment, you really have to delve into composing URLs where the variables are included in the URL. It would be better to see step by step which choices you need to make to then automatically assemble a 'button' or URL with those functions. Also, dynamically filling in email templates must now be determined and merged outside the template, which is not very user-friendly. Review collected by and hosted on G2.com.

Conga Composer offers many features to automate our document generation process, with a lot of out-of-the-box capabilities. It lets us generate documents in multiple formats, such as PDF and Doc, which is helpful because we can produce different outputs from a single template. Conga Composer also integrates with Conga CPQ, allowing documents to be generated with the latest pricing data. Review collected by and hosted on G2.com.

There are certain situations where formatting isn’t supported. Also, Conga Support doesn’t seem to have strong expertise with Composer, which makes it harder to resolve these issues. Review collected by and hosted on G2.com.

I like that Conga Composer has an API that can generate documents in bulk or batch, which seems perfectly suitable for our use case. We can integrate that API with our system to generate documents more efficiently. The bulk API helps us by allowing the generation of records in batch mode, improving performance and user experience. Review collected by and hosted on G2.com.

Sometimes we face issues while logging in to Conga Composer. Also, multiple times we've encountered outages, and there are occasions where it takes much more time to analyze and fix these issues, which sometimes affect our business. Review collected by and hosted on G2.com.

Conga Composer implementation was seamless. It's also very easy to create solutions and fetching data through query. We can also formatting to the template which is very important thing for us. The Support people are very friendly and helpful. Our users love to use it in their daily life. Apart from that it's integration with various applications make it feasible and flexible across the platforms and provide dynamic range of applications and their feature to be used with Conga Composer. Review collected by and hosted on G2.com.

The Template creation part can be a bit tricky in the beginning. However, we understand that if the product is fulfilling all the use cases, it will be a bit complex. Also if user can get a implementation training, it would be great for the beginners. Review collected by and hosted on G2.com.

Conga Composer is a UI friendly tool for generating document. The best thing I believe is the possibility it provides through different parameters. We have parameters for all the use cases be it background generation or format selection. Documentation and customer support is great as well. Its documentation is very easy to read and understand and hence while implementing it we don't face difficulties. Review collected by and hosted on G2.com.

Conga Composer template creation process is a bit unique and complex initially.

Sometime I have faced minor difficulties in integrating E-Sign software but support team always helps me out. Review collected by and hosted on G2.com.

I like Conga Composer's simplicity. It's easy to implement, as we just need to set up the template based on our needs and then design a solution on the Salesforce side. This allows us to have the basic Conga solution ready for our agreement tasks. It's also useful because we can utilize both Salesforce and Word functionalities, which is very helpful in generating agreements. Review collected by and hosted on G2.com.

So, there are different functionalities I would suggest. So, whether it is negotiation or situations where we need to parallel reduce multiple parties are involved. I think those functionalities are not available. It's not available online. We have to use it either on Salesforce. So I think those are the features that maybe Conga Composer can add in the future, and it will be helpful to customers. Review collected by and hosted on G2.com.

What I like most about Conga Composer is how it simplifies document generation and keeps everything consistent. It makes it easy to create standardized proposals, contracts, and reports directly from Salesforce, which saves a lot of manual effort and reduces errors. Once set up, it fits well into day to day workflows and helps teams generate documents quickly without needing to rely heavily on manual formatting. Review collected by and hosted on G2.com.

The main drawback is that the initial setup and template configuration can be time-consuming and require technical expertise. Making changes to complex templates is not always straightforward, and troubleshooting issues can take longer than expected. The user interface also feels dated in some areas, which can impact ease of use for new users. However, once the system is stable, it works reliably for ongoing document generation. Review collected by and hosted on G2.com.