Confluence Reviews & Product Details

Having a knowledge base for our team is a great way to make sure we're all on the same page about our products, handbooks, and other important info. It’s designed to be user-friendly and easy to use in our day-to-day activities.

Plus, it integrates seamlessly with tools we already love, like Loom, Drive, and Jira! Review collected by and hosted on G2.com.

I really dislike the autocorrect feature, especially because we often have documents in both English and Spanish. Dealing with this automatic word changing can be quite frustrating. Review collected by and hosted on G2.com.

Templates are easy to create and apply, and if your organization is capable and has the infrastructure/licenses, the integrations can be potent tools to set up many different types of pages, articles, and dashboards. We often use MIRO and Draw.io integrations to quickly access dashboards and flowcharts. We use it daily to provide details and training info to new hires, as well as clarification for doubts on processes and products owned by the company. Review collected by and hosted on G2.com.

However, many important tools and other integrations are hidden under a not-so-friendly user interface and you have to dig around a bit to find them out. Sometimes, direct link integrations and direct page linking doesn't display properly, displaying the entire link instead of the page title. Review collected by and hosted on G2.com.

- Super easy to use: The tool features unified actions similar to other platforms, making it easy to use.

- Seamless integration: Implementation into your team's workflow is straightforward, especially since it integrates effortlessly with Jira.

- Centralized customer support: Customer support is consistent and accessible through the same Jira ecosystem

- Convenient for daily use: With its extensive features, it’s a practical solution to replace your existing tools and transition to Confluence.

- Flexible and user-friendly UI: The interface offers great flexibility, allowing you to easily organize and manage all content within documents. Review collected by and hosted on G2.com.

- When colloboarting with my team, we can see live updates like google docs. so its alomsot the perfect replacement Review collected by and hosted on G2.com.

I’ve used Confluence in two different companies, and it’s been an invaluable tool for knowledge management, collaboration, and project scoping. It centralizes and organizes important information, like FAQs and documentation, which makes it easy for both employees and customers to find what they need. I also love how it’s used for technical documentation—helping create, organize, and share detailed content to improve team alignment and reduce information silos. Confluence is fantastic for project management too, as it helps set, track, and achieve project goals while improving overall collaboration. It’s also a great intranet tool, allowing teams to create, share, and access company knowledge all in one place. Review collected by and hosted on G2.com.

There’s not much I dislike, but it would be nice to have more out-of-the-box free templates available. While creating custom templates is possible, having a wider variety to choose from would help teams get started faster, especially for new users. Review collected by and hosted on G2.com.

I like having the ability to create a space within Confluence and include my entire team. I love how much simpler communicating with your colleagues is. Confluence can be updated with editable articles that can be used as project guides, all depts contact information. The issues are resolved with such ease and the information is detailed. Review collected by and hosted on G2.com.

There is nothing at this time that I dislike about Confluence. Review collected by and hosted on G2.com.

Best part about Confluence is we can create difference spaces and different pages to work with the team. We can keep all the projects, current assignment, budget, meeting notes and all other information in these spaces and also share with the team or company.

There are also options to create space for ourselves, where even we can make our project or other doc private before making it public. Review collected by and hosted on G2.com.

Some time the speed of the tool is bit slow and they also ask for addition cost of using few features, rest all is good. Review collected by and hosted on G2.com.

Confluence was really easy to use. It was really user-friendly. From all of the companies that I've been with comparing confluence to the tools that I've used before, I can say that I didn't struggle using it because it was easy to navigate. Review collected by and hosted on G2.com.

None, It was really easy to navigate, unlike other tools, you have to be very careful with the words that you will use to search. Unlike with this tool, it was really easy to use. It will provide article results that is connected with the article that you are searching. Review collected by and hosted on G2.com.

1. The user exprience on the platform is well-defined, and the documentation level visibility is obvious and organic.

2. The way it helps in collaboration and gives visibility to related customers is nice and helps customers to have a clear understanding of what is discussed and when etc.

3. Customers can easily get the inside of the technical details and the flow of the process.

4. This tool helps customers and services make day-to-day life easy in terms of document tracking and keeping a history of feedback and submissions done by whom. Review collected by and hosted on G2.com.

There is nothing at this moment to comment on this tool. Review collected by and hosted on G2.com.

We can document any information in confluence.

Mostly the organisation related data. Anyone who have access to this confluence can read this information and can also share with in the same organisation. To keep your knowledge base atlassian confluence is the right choice Review collected by and hosted on G2.com.

It is little bit difficult to search and find a document in confluence. The only thing that I dislike about confluence. Review collected by and hosted on G2.com.

I think what I like most about Confluence right now is how it has helped me find important articles related to my work. My organization has all the necessary data within this website, and it has been very helpful in my training and nesting week. Review collected by and hosted on G2.com.

At this moment, I don't think there's anything I dislike about Confluence. I’ve found all the tools I need, as it is extremely organized. It has never let me down. Review collected by and hosted on G2.com.