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Configuration Management Solutions Reviews & Product Details

Configuration Management Solutions Overview

What is Configuration Management Solutions?

Pointel Configuration Management Solution (CMS) is easy to use, thin-client application that provides you with complete control over your Genesys Cloud configuration environment. CMS instantly highlights changes made to the Genesys Cloud configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore, and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Cloud Configuration Management Environment.

Configuration Management Solutions Details
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Product Description

Configuration Management Solution (CMS) is an easy to use, thin-client application designed to provide users with complete control over their Genesys configuration environment.


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Configuration Management Solutions Media

Configuration Management Solutions Demo - Easily Audit Your Genesys System
Configuration Management Solution audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given ...
Configuration Management Solutions Demo - Tools and Alerts to Help You Stay Ahead of Business Impacts
Pointel CMS simplifies this promotion/migration process, saving business hours and reducing the risk of errors. CMS can be used to compare configurations between different regions (e.g., development and staging) to identify discrepancies quickly.
Configuration Management Solutions Demo - Tools and Alerts to Help You Stay Ahead of Business Impacts
Backing up your configurations can now be easily done with just a few clicks. The baseline feature of Pointel Configuration Management Solution allows you to compare your current configurations against your backup records to understand what was changed and when. Using CMS’s Customer Experience Mo...
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