The most helpful about Conexiom is the ease at which sales orders flow through the web portal and automatically update the results in our ERP system. Review collected by and hosted on G2.com.

Sometimes the Conexiom portal responds a little slow. Not sure if it is my internet connection speed or the processing time for Conexiom to update all the data fields. Review collected by and hosted on G2.com.

I like that it allows me and my team to focus on other important things besides booking orders. This tool frees up time on our team, allowing me to delegate more activities and expand my team's capacities. I trylu believe all big corporations need to implement Conexiom as a day to day tool. It will expand your schedule and be able to do more things with your team than the time consuming order entry. Review collected by and hosted on G2.com.

I wish the platform could accept minimal variations on customers PO's pdf because sometimes these minor changes lead me to remap the customer. We have some customers that from time to time change ther PO template or forget to add the part number in the way they usually do, and this causes issues.

I think it would be good if you could release into production the order even if it "incomplete" i.e. part numbers missing, but this will give a Sales Order number, that I can later on go into my system and complete, or add whatever part number was missing, but when you are facing this missing parts and get errors, this makes the process very slow.

And one more thing, I dont know if it depends on the day, time of day, but some orders have taken up tp 2 r 3 hours before getting an alert. On this scenarios my team has opted to manually enter the Sales Order in our system. Review collected by and hosted on G2.com.

Simple process to integrate, no high technical background needed, can be up and running in a couple of weeks. It's a transparent process for the customers, without involving them in the process, their orders can be fully automated. Once integrations are completed you can escale without problems and go from automating a couple of orders a day to a couple of hundreds without problem. They are flexible and always understand your business needs, it's a company that cares for the customer and always tries to find ways to improve processes and help. Review collected by and hosted on G2.com.

Changes requests were usually slow, but we've seen substantial improvements over the past months. As with any other technological solution, you need to be very clear on your requests to avoid errors or lose time during the review of your requests. The team can make mistakes, so it's essential to review every submission and make tests as soon as the changes have been completed to avoid surprises. Review collected by and hosted on G2.com.

The fact that my team does not have to enter all orders manually has been a game changer. In 2021 there is little reason to waste time and energy entering POs the old fashioned way - it should be atleast partially automated. Conexiom made it incredibly simple to accomplish this and I am very satisfied with results. Review collected by and hosted on G2.com.

The on-boarding process can be a bit cumbersome, but is still reasonable. Review collected by and hosted on G2.com.

We use Conexiom for scraping orders from PDF format and import directly into our ERP system. This is huge help for larger orders, and allows our team to focus on other essential duties. Review collected by and hosted on G2.com.

I wish there were not as many limitations to the format of customer POs that we can utilize this service for. We have several customers that send large orders that do not work with the Conexiom system for some reason. To be fair, though, this could be something that has been updated over the past few years, and we are just not aware of the new capabilities. Review collected by and hosted on G2.com.

We were able to covert vendor invoices to EDI a lot faster than using traditional EDI setups Review collected by and hosted on G2.com.

No major downsides. It does take a while to get used to navigating the site during testing. Review collected by and hosted on G2.com.

Conexiom has been able to map any type of layout or setup that our customers send to us. Indeed, sometimes I have been able to use a template and simply modify for each new customer. Whenever there is a question or an issue, I email the Customer Support person and she responds quickly to answer my question or resolve any issues. Review collected by and hosted on G2.com.

There is nothing difficult about using Conexiom. They make it easy and their customer support is the best. Occasionally there is a miscommunication with the mapping team, but those have always been easily corrected and the mappers have done an excellent job, especially with some complex document layouts. Review collected by and hosted on G2.com.

The quick response time from account mgr. It makes my job much easier and efficient when I get responses in a timely manner from the account manager and the mapping team. I really like how they can manipulate a purchase order in any format I want to make sure the order entry goes into our system as it normally would if an inside sales person was manually entering the order.

Last takeaway is the amount of time my team is saving by not having to manually enter orders. I was skeptical at first but this really does save my team a ton of time. For example, we have a customer that sends in 10-15 POs a day for order entry and 90% of these orders are going through Conexiom and processing the orders automatically instead of the rep manually entering them. Review collected by and hosted on G2.com.

There is nothing to dislike about this. We speak weekly with the Conexiom team to go along with daily emails back and forth. The communication is the biggest thing I take away from using Conexiom as they are able to treat me like their only customer.

If I had to choose a dislike, it would be to improve the turnaround time from mapping to validation required steps. Other than that, everything is being done very well. Review collected by and hosted on G2.com.

The Conexiom team is great to work with and that goes a long way with all the implementation. Review collected by and hosted on G2.com.

The mapping process takes quite some time to get each vendor set up correctly. Review collected by and hosted on G2.com.

The dedication to making sure you understand their process and how it works with your system. Review collected by and hosted on G2.com.

Meetings for updates were too frequent for my availability, but they were always ok with rescheduling or moving a meeting. Review collected by and hosted on G2.com.