ConcentrixCX
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ConcentrixCX
By Concentrix
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4.5 out of 5 stars
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4 ConcentrixCX Reviews

4.5 out of 5
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4 ConcentrixCX Reviews
4.5 out of 5
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4.5 out of 5
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ConcentrixCX Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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HS
Customer Support Representative
Education Management
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about ConcentrixCX?

With ConcentrixCX, I was able to gather feedback coming from the different sources like the surveys and the social media. Due to its comprehensive nature, this approach offers insights the customer sentiment and their level of satisfaction. Review collected by and hosted on G2.com.

What do you dislike about ConcentrixCX?

The lack of ultimate grouping options for the customers or the feedback options limits the flexibility of segmenting a particular segment of customers. Review collected by and hosted on G2.com.

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Varahalu S.
VS
Workforce Management Analyst
Enterprise(> 1000 emp.)
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Review source: G2 invite
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What do you like best about ConcentrixCX?

Work Culture, Employee Friendly, best assistance Review collected by and hosted on G2.com.

What do you dislike about ConcentrixCX?

There is no dislike about the company till I worked Review collected by and hosted on G2.com.

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Sherrie M.
SM
Agent
Small-Business(50 or fewer emp.)
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(Original )Information
What do you like best about ConcentrixCX?

It is so helpful and helpful it really is a great site Review collected by and hosted on G2.com.

What do you dislike about ConcentrixCX?

Nothing it was all really great to use and sign up for Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
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What do you like best about ConcentrixCX?

ConcentrixCX is a great software to use to engage with the customer and employees and gather feedbacks, Helps you with actionable insights. Review collected by and hosted on G2.com.

What do you dislike about ConcentrixCX?

not too much as its initial phase however i know they will keep improving Review collected by and hosted on G2.com.

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ConcentrixCX Categories on G2
Experience Management
Experience Management

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ConcentrixCX