Top Rated ConcentrixCX Alternatives
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4.6 out of 5
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3 out of 4 Total Reviews for ConcentrixCX
4.5 out of 5
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HS
halil s.
Customer Support Representative
Education Management
Mid-Market(51-1000 emp.)
What do you like best about ConcentrixCX?
With ConcentrixCX, I was able to gather feedback coming from the different sources like the surveys and the social media. Due to its comprehensive nature, this approach offers insights the customer sentiment and their level of satisfaction. Review collected by and hosted on G2.com.
What do you dislike about ConcentrixCX?
The lack of ultimate grouping options for the customers or the feedback options limits the flexibility of segmenting a particular segment of customers. Review collected by and hosted on G2.com.
SM
Sherrie M.
Agent
Small-Business(50 or fewer emp.)
AI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about ConcentrixCX?
ConcentrixCX is a great software to use to engage with the customer and employees and gather feedbacks, Helps you with actionable insights. Review collected by and hosted on G2.com.
What do you dislike about ConcentrixCX?
not too much as its initial phase however i know they will keep improving Review collected by and hosted on G2.com.
There are not enough reviews of ConcentrixCX for G2 to provide buying insight. Below are some alternatives with more reviews:
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Next-Generation Customer Success Software For B2B SaaS
