Top 10 ConcentrixCX Alternatives & Competitors

Top 10 Alternatives to ConcentrixCX Recently Reviewed By G2 Community

#1

SurveySparrow
By SurveySparrow Inc.
(2,012)4.4 out of 5
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
Categories in common with ConcentrixCX:
• Experience Management
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#2

Qualtrics Customer Experience
By Qualtrics
(548)4.4 out of 5
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
Categories in common with ConcentrixCX:
• Experience Management
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#3

Birdeye
By Birdeye
(3,148)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with ConcentrixCX:
• Experience Management
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#4

Reputation
By Reputation
(2,340)4.6 out of 5
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Categories in common with ConcentrixCX:
• Experience Management
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#5

Gainsight Customer Success
By Gainsight Inc.
(1,554)4.5 out of 5
Gainsight CS is a complete Customer Success Platform.
Categories in common with ConcentrixCX:
• Experience Management
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#6

ChurnZero
By ChurnZero
(1,356)4.7 out of 5
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.
Categories in common with ConcentrixCX:
• Experience Management
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#7

Totango
By Totango
(1,024)4.3 out of 5
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
Categories in common with ConcentrixCX:
• Experience Management
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#8

AskNicely
By AskNicely
(993)4.7 out of 5
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
Categories in common with ConcentrixCX:
• Experience Management
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#9

UserTesting
By UserTesting
(748)4.5 out of 5
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.
Categories in common with ConcentrixCX:
• Experience Management
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#10

Custify
By Custify
(384)4.6 out of 5
Next-Generation Customer Success Software For B2B SaaS
Categories in common with ConcentrixCX:
• Experience Management
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