Top 10 ComputerTalk Alternatives & Competitors

Top 10 Alternatives to ComputerTalk Recently Reviewed By G2 Community

#1

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with ComputerTalk:
• Contact Center
Get a quote
Reviewers say compared to ComputerTalk, Talkdesk is:
More usable
Better at meeting requirements
Better at support
See all Talkdesk reviews
#2

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with ComputerTalk:
• Contact Center
• UCaaS Platforms
Get a quote
Reviewers say compared to ComputerTalk, Genesys Cloud CX is:
More usable
See all Genesys Cloud CX reviews
#3

Five9
By Five9
(511)4.1 out of 5
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with ComputerTalk:
• Contact Center
Get a quote
See all Five9 reviews
#4

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with ComputerTalk:
• Contact Center
Try for free
Reviewers say compared to ComputerTalk, NICE CXone Mpower is:
More usable
Better at meeting requirements
See all NICE CXone Mpower reviews
#5

CallRail
By CallRail
(1,509)4.6 out of 5
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
Categories in common with ComputerTalk:
• Contact Center
Try for free
Reviewers say compared to ComputerTalk, CallRail is:
More usable
Better at meeting requirements
Better at support
See all CallRail reviews
#6

Aircall
By Aircall
(1,180)4.3 out of 5
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Categories in common with ComputerTalk:
• Contact Center
Try for free
Reviewers say compared to ComputerTalk, Aircall is:
More usable
See all Aircall reviews
#7

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with ComputerTalk:
• Contact Center
Try for free
Reviewers say compared to ComputerTalk, Salesforce Service Cloud is:
More usable
See all Salesforce Service Cloud reviews
#8

Nextiva
By Nextiva
(3,244)4.5 out of 5
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with ComputerTalk:
• Contact Center
• UCaaS Platforms
Get a quote
Reviewers say compared to ComputerTalk, Nextiva is:
More usable
Better at meeting requirements
Better at support
See all Nextiva reviews
#9

8x8 Work
By 8x8 Cloud Communication
(720)4.2 out of 5
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
Categories in common with ComputerTalk:
• Contact Center
• UCaaS Platforms
Get a quote
Reviewers say compared to ComputerTalk, 8x8 Work is:
More usable
See all 8x8 Work reviews
#10

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with ComputerTalk:
• Contact Center
• UCaaS Platforms
Try for free
Reviewers say compared to ComputerTalk, 3CX is:
More usable
Better at meeting requirements
See all 3CX reviews