Comprehensive Reviews & Product Details

I appreciate that Comprehensive provides a single source of truth for compensation changes and maintains control of updates within a defined process. I can share finalized information in a controlled, view-only way and ensure that any requested adjustments go through the appropriate owners, which eliminates the confusion and misalignment resulting from scattered, unmanaged spreadsheets. Review collected by and hosted on G2.com.

Our only real pain point was on the integration side, which made some parts of the process feel clunky. That said, we worked around it, and our partner at Comprehensive did a great job teaching us how to navigate those challenges. Review collected by and hosted on G2.com.

What I like best about Comprehensive is that it centralizes the entire compensation cycle into a single, structured workflow instead of relying on multiple spreadsheets and ad hoc documents. Having one system perform and validate all of the calculations significantly reduces the risk of human error and gives me confidence when I’m reviewing or defending outcomes, because I know the underlying math is consistent and reliable. Review collected by and hosted on G2.com.

One area for improvement is how budget overages are visually communicated to managers. When a specific action causes a line item to show as “over,” even if the overall budget remains within limits, the red indicators can create unnecessary alarm and confusion. This could result from how we chose to show it, but the product team was very receptive to making adjustments. Review collected by and hosted on G2.com.

Comprehensive gives us a central place to store and use our pay ranges and bands, and then map employees to those ranges for analytics and compensation cycles. The ability to control permissions so managers, TA, and leaders each see only the appropriate combination of employees and pay ranges is also a big plus for us. The Total Rewards Dashboard with Carta integration is so simple and it helps show employees the full value of their compensation and equity in a very clear way. The team is also always open to feedback and willing to work with you to find any solution that works best when possible! Review collected by and hosted on G2.com.

Our biggest pain point is the benchmark insights for sales roles, because the benchmark mapping feature currently shows base salary and doesn’t yet incorporate OTE. We also haven’t fully leveraged all the features (like bonus, salary structures, pay ranges) yet, so there’s a sense that the system can do more than we’re practically getting out of it today. Review collected by and hosted on G2.com.

We have been using the platform for our merit process. It is very user friendly and intuitive for leaders to complete their assigned tasks. We are looking forward to leveraging the platform for other functionality including total reward statements in the near future. I appreciate the high level of support from the team. Review collected by and hosted on G2.com.

It's a great platform. I need to be more well versed in the back end for setting up new cycles, not a downside of the system, just part of the learning curve. However, the support from the Comprehensive team is great. Review collected by and hosted on G2.com.

The support from the Comprehensive team was exceptional. The responsiveness and flexibility were outstanding, especially when we had last-minute requests and challenges. The ability to preview and email letters directly, without needing to download batches, was a standout feature for us, and our managers found it incredibly helpful. We also liked the flexibility of the tool overall and the positive feedback it garnered from our managers. They particularly appreciated how straightforward it was to send letters directly to their teams Review collected by and hosted on G2.com.

The initial setup process was challenging. We chose to upload our data versus use an integration and we found it confusing that the upload was flexible with no template provided. We required a bit more guidance than anticipated, but the Comprehensive team was there to help ensure success. The analytics tools are helpful for analyzing data, but there’s room for improvement in usability, such as reordering columns or grouping countries effectively. We’re optimistic about using the system for future cycles, and we hope to see some of these improvements implemented to make the experience even smoother. Review collected by and hosted on G2.com.

The ability to customize the layout and formulas was great. Even better was the support from the Comprehensive team - especially with last minute changes that were needed! Managers really like the ability to preview letters and email to employees directly from the system (instead of a batch download). Review collected by and hosted on G2.com.

The initial upload process was a bit tedious, but the Comprehensive Team jumped in to get our data into the system. The analytics were helpful but could use some changes to improve graphic layout (order or groupings of data). Review collected by and hosted on G2.com.

I really appreciated the platform's usability and adoption, which made the merit cycle process streamlined and reduced errors. The integration and vendor support were the best I've experienced in my past 8 years in the industry, and overall, I had a great experience. This was our first time using a compensation platform and it significantly reduced the manual work we used to do, saving time and effort. Review collected by and hosted on G2.com.

The main areas of improvement were more learnings from our first cycle. Review collected by and hosted on G2.com.

This program significantly improved my annual compensation process. Its user-friendly interface, robust reporting features, and ability to streamline workflows reduced my reliance on Excel, saving me valuable time. The access controls provided peace of mind, allowing me to build in redundancies to ensure continuity even in my absence. Additionally, our customer support lead, Katelyn, was exceptional—always helpful, responsive, and attentive to our needs. Review collected by and hosted on G2.com.

Not too many, a few enhancements that we discussed that would be helpful but no show stoppers. Review collected by and hosted on G2.com.

Using Comprehensive is night and day in comparison to spreadsheets - it removes the possibility of human error, streamlines input from managers, and automatically creates award letters, which I would previously have to do manually. The Rippling integration also makes it super easy to ensure accurate information. I also love the Rippling csv export to make all the bonus and compensation mass changes we have during review cycles. Review collected by and hosted on G2.com.

The manager experience is incredibly intuitive, but I wish it was a little more-so for admins. Their team has guided me through it with excellent support and I’ve already noticed significant improvements in the past year since I’ve been using it. Review collected by and hosted on G2.com.

Comprehensive has streamlined our review and compensation process immensely. It has allowed us to provide our first-ever seamless performance review! It also has provided us with a great platform to display our team members' total annual compensation and awards. We loved the ease of implementation and ability to customize features to meet our company's needs. Review collected by and hosted on G2.com.

Set-up of certain features required a bit more technical expertise than expected, but our customer success expert made the experience less painful and more enjoyable. Review collected by and hosted on G2.com.