HB
Hugo B.
"Robust Sanction Checking, Seamless Experience"
5/5
What do you like best about ComplyAdvantage?

I really appreciate ComplyAdvantage for its robust and trusted functionality that provides a seamless and easy-to-use experience. Over the years, it has consistently allowed me to swiftly perform sanction checks on new inquiries, ensuring compliance with sanctioning laws, which is crucial for my role in placing business into Lloyds. The setup experience was straightforward with no difficulties, allowing me to integrate it into my workflow effortlessly. I find the program to be reliable with no significant issues, and I value the confidence it provides in maintaining compliance. This trust in its capabilities is why I would consider purchasing it again and highly recommend it to others seeking similar solutions. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

I dislike that when a positive hit for a sanctioned individual or an individual with adverse media appears, there is no way to select just that hit. The PDF printout shows every name, inclusive of the positive hits, which can be confusing. It would be beneficial if I could select just the positive hits to clarify exactly which results I'm referring to when I say a positive hit. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thank you for your feedback, Hugo! We’re so happy to hear we’ve been able to provide a reliable and seamless experience while supporting your compliance checks with confidence. We appreciate your suggestion about highlighting positive hits in the report and would love to hear more. If you haven’t already discussed this with your CSM, please reach out to us at support@complyadvantage.com.

Love A.
LA
Love A.
Product Lead
Mid-Market (51-1000 emp.)
"Reliable API, Needs Better Support"
3.5/5
What do you like best about ComplyAdvantage?

I really appreciate the excellent API uptime of ComplyAdvantage. Since the APIs are highly reliable, we don't face any downtime, which helps in providing a smooth user experience. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

Customer support can be improved Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thank you for sharing your feedback, Love. We’re glad the platform has been supporting your compliance processes reliably and that the setup experience went smoothly. We also appreciate your honest feedback around support and would love the opportunity to learn more about your experience. If you haven’t already discussed this with your CSM, please feel free to reach out to us at support@complyadvantage.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Reliable Compliance Tool with Room for Improved Accuracy and Support"
4/5
What do you like best about ComplyAdvantage?

ComplyAdvantage is a reliable and efficient system to screen entities. It plays a critical role in our compliance processes by helping us identify potential risks quickly and accurately. The platform is user-friendly, with intuitive search functionality and clear reporting, which makes it easy to integrate into daily workflows. Its real-time data and automated alerts enhance our ability to stay compliant with regulatory requirements. Overall, ComplyAdvantage adds significant value by streamlining our sanctions checks and supporting our risk management efforts. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

While ComplyAdvantage is a useful tool for screening entities, there are a few areas that could be improved. The search functionality can occasionally flag false positives which creates unnecessary manual work and impacts efficiency. Enhancements in data accuracy, filtering, and user support would make the system even more effective. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thank you for your detailed feedback! We’re glad to hear ComplyAdvantage is adding value to your compliance workflows and helping your team manage risk efficiently. We appreciate your comments on false positives, filtering, and user support, our teams are continuously working to improve these areas. If you’d like to share more about your experience, please reach out to us at support@complyadvantage.com. Thank you for trusting us to support your compliance efforts.

RK
Rajan K.
Financial Crime Officer
Small-Business (50 or fewer emp.)
"Easy on the Eyes, Simple to Navigate and Use. User-friendly, overall!"
4.5/5
What do you like best about ComplyAdvantage?

Easy on the eye, easy to navigate and simple use overall Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

Not much, yet! Still getting used to using the software Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thanks for your feedback, Rajan! We're so glad to hear you're off to a great start with ComplyAdvantage. If there's ever anything we can do to help as you continue exploring the platform, don't hesitate to reach out to your CSM or our team at support@complyadvantage.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"User-Friendly and Easy Team Assignment"
5/5
What do you like best about ComplyAdvantage?

The way the screening hits are distinguished and makes it very user friendly, also the way we are able to assign it to each team Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

The fact that we cannot modify our own comments or delete them Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thanks for your feedback! We're glad ComplyAdvantage is helping make your screening process easier. We also appreciate your suggestion and would love to hear more. If you haven't already discussed it with your CSM, feel free to reach out to us at support@complyadvantage.com

Matthew G.
MG
Matthew G.
Small-Business (50 or fewer emp.)
"Eases Compliance with Minimal Effort"
4/5
What do you like best about ComplyAdvantage?

I find ComplyAdvantage easy to use and navigate. The initial setup was very easy, which made getting started a breeze. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

If we search something we have already searched for, I would like ComplyAdvantage to alert me of this. As of now, it creates a duplicate search. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thank you for your feedback, Matthew. We're glad you've had a smooth experience getting started with ComplyAdvantage. We appreciate your suggestion and would love to hear more. If you haven't already discussed it with your CSM, please feel free to reach out to us at support@complyadvantage.com

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Effortless Compliance Management Across Teams, Handles High Volume with Ease"
4.5/5
What do you like best about ComplyAdvantage?

A very simple and easy-to-use platform which has helped our business manage sanctions and compliance on a large scale, across a range of teams and geographical locations. The platform is able to deal with and manage a thousands of requests per day across the company which is a great help. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

The only comment I would have about the platform as a whole is the Search Certificate document that is created once a compliance check is made - this could more clearly show the result of the check so as to easily show that the entity has been approved. Apart from that, everything has worked brilliantly! Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thank you for your detailed feedback! We’re thrilled to hear ComplyAdvantage is helping your teams manage sanctions and compliance efficiently across regions and at scale. We appreciate your feedback and would love to hear more about your suggestion. If you haven’t already discussed this with your CSM, please reach out to us at support@complyadvantage.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Impressive Detection, Even with Typos and Foreign Languages"
4/5
What do you like best about ComplyAdvantage?

Even if there are typos, misspellings, or the individual is referenced in a news story in a foreign language, it can identify dangers. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

Users claim that despite using AI to decrease mistakes, many innocent persons are still flagged by the system (false positives). Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thank you for taking the time to share your feedback. We’re glad the platform has been helpful in supporting your onboarding and risk checks. We also appreciate you highlighting areas where accuracy can continue to improve, and we’d be happy to learn more. If you haven’t already discussed this with your CSM, please feel free to reach out to us at support@complyadvantage.com.

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Fast, Responsive Technical Support"
4/5
What do you like best about ComplyAdvantage?

the technical support - get fast responses Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

how the adverse media is displayed. Several articles placed together however they could all be in different subjects as its not categorised Review collected by and hosted on G2.com.

MM
Marcelle M.
"Easy Navigation, Stellar Support, Needs Better Adverse Media Sources"
4/5
What do you like best about ComplyAdvantage?

I like how the ComplyAdvantage portal is easy to navigate. The account managers are excellent, making it a pleasant experience overall. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

For adverse media, the sources could be better as it doesn't always pick up adverse media that can be found on Google search. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thank you for sharing your feedback, Marcelle. We’re really glad you’ve had a positive experience working with our team. We also appreciate you highlighting areas where coverage could be strengthened and would welcome the chance to learn more. If you haven’t already discussed this with your CSM, please feel free to reach out to us at support@complyadvantage.com.