I use Comp AI to obtain compliance certificates for our platform essam.ai, which has unlocked many markets by gaining trust. I like the prompt customer support and how they helped us through the process, answering all our questions. Their platform is also very easy to use, and the team is friendly. The initial setup was pretty easy, especially with their support's help. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like Comp AI because of the great team and how easy it is to reach out to them. They provide a dedicated joint Slack channel, which makes communication smooth, and their AI bot on Slack simplifies opening support tickets. I also appreciate how Comp AI helped us gain trust in the industry and start opening up more conversations with our enterprise-level clients. It's really useful that Comp AI provides integrations with GitHub and Vercel, which we found helpful for our setup. The initial setup was very easy, and they have a strong onboarding process. Additionally, I value that Comp AI is highly affordable and probably one of the best bang-for-your-buck prices for security certifications on the web. Review collected by and hosted on G2.com.

Sometimes their team is a little slow on updates. I had to push to get updates once or twice. I would've liked to see a better timeline of items. The double portals for onboarding versus compliance fillings were also a little confusing at first. Review collected by and hosted on G2.com.

I am very satisfied with what Comp AI provided, as it did whatever it promised to do. The process was impressive, and I'm particularly pleased with the open communication, customer service, and follow-through. I also value the Slack integration, which allows me to communicate instantaneously and receive feedback in a timely manner. Review collected by and hosted on G2.com.

The onboarding process could be better. Consistent direction in the very beginning is crucial, and we felt like we weren't given much direction in how to get started. The initial setup directions from Comp AI on how to get started were not clear and concise. Review collected by and hosted on G2.com.

I really appreciate how Comp AI makes compliance much easier, saving me both time and effort. I love the ease of use and the fast support they provide. With Comp AI, we were able to complete our SOC2 Type 2 compliance in just 90 days, which is much quicker than we could have done without it. The initial setup was also very easy. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

CompAI sped up and simplified the compliance that our company has been trying to achieve over several years now. We spent a lot of time with several vendors before and those always felt like more work and no help during the process. With CompAI, we were able to streamline the policies and compliance we already had in place without having to deal or waste time on unnecessary fluff that previous vendors would do to continue to stretch our bills every month.

We were able to attain and certify as SOC2 Type II in less then 5 months with CompAI which is an amazing feat in itself. Pricing was extremely reasonable as well. Review collected by and hosted on G2.com.

One of the main pitches we were sold on was that a lot of the evidence could be auto gathered with the integrations to systems like AWS and Github. This turned out to be false and we ended up having to still manually collect or compile evidence during the process which negated the point of these integrations. They might resolve this at a future point but as of this time the integrations for auto-gathering evidence for your system are pointless.

With that said, the CompAI team really made a point to feel part and truly act as a compliance partner, they would help us with gathering evidence or formatting/fixing submissions during review process which sped up the part and at the end of the process they truly feel like a compliance partner helping your organization. Review collected by and hosted on G2.com.

The dedicated Slack channel was our main communication channel with CompAI throughout the entire process, and it made everything feel seamless. The team was responsive and helpful — whenever we had questions or ran into issues with integrations, they were quick to both acknowledge and resolve them. They managed the entire auditor relationship for us, so we didn't have to worry about finding or coordinating with an audit firm separately. The platform integrations that applied to our stack automated evidence collection, which saved a lot of repetitive work. Once we were fully engaged in the process, things moved fast. Pricing is competitive, especially compared to bigger alternatives like Vanta. Review collected by and hosted on G2.com.

The initial policy drafts needed some adjustments to better reflect our specific operations, and project timelines could have been a bit more detailed upfront. Some integrations had minor issues initially, though the team was very quick to fix anything we reported. Review collected by and hosted on G2.com.

CompAI team was very helpful throughout our SOC 2 Type 2 certification process. They were responsive, clear, and proactive, guiding us through each step in a structured and practical way. What initially felt like a very complex process became much easier to navigate with their support. They answered our questions promptly, helped us stay on track, and kept things moving forward. Overall, their support felt reliable and experienced, which gave us confidence throughout the audit. Review collected by and hosted on G2.com.

The only downside came right at the very end of the process. Although the audit was completed and we received the positive news about the final report in mid-January, the final report itself wasn’t shared with us until the first week of February, which took longer than expected. There was some back and forth during that period, but that seemed to be more on the auditor side than CompAI team. This wasn’t a major issue and didn’t significantly impact us, but it was the only part of the experience that felt slower compared with an otherwise very smooth, well-managed process. Review collected by and hosted on G2.com.

Simple, intuitive, and an excellent team Review collected by and hosted on G2.com.

I cant brand my trust center entirely. Id like to be able to while label the colors and remove the watermark. Review collected by and hosted on G2.com.

It was a pretty straightforward process since we began working with them, we managed to get all the tasks done in around a week and then the whole process took around 3 months Review collected by and hosted on G2.com.

We had to follow up on them a bit and tell them to rereview the documents a couple times that they had not review themselves Review collected by and hosted on G2.com.

It's a great platform and has direct support over Slack Review collected by and hosted on G2.com.

Some minor improvements are needed in their automations platform, however it was not a big issue. Review collected by and hosted on G2.com.