Communications Pros and Cons

Quickly resolve fraud, collect more debt, lower application abandonment, drive service renewals, support upselling and so much more. Review collected by and hosted on G2.com.

The phone support service, email support services and the chat support are a bit more slower and can be improved. Review collected by and hosted on G2.com.

You are able to get all the information in one spot. It is easy to navigate. In addition the. Numbers and information is accurate. Review collected by and hosted on G2.com.

I dislike at times it keeps uploading and you have to restart. That but is a system or network issue . Also, sometimes the transactions take a lot of time. Review collected by and hosted on G2.com.

Fraud and identity theft are becoming more and more prevalent. FICO provides direct monitoring of fraud for you and your business. This can be extremely valuable for your integrity. In addition, I like the user interface and alerting mechanism. It is easy to understand and use. Also, the two-factor authentication for all users is vital to ensure the right people can access the system. Lastly, there is great confidence in knowing that FICO itself is behind the monitoring, so you can be sure the data is accurate and up to date.

I also like the ease of administration of the tool. They have an excellent administration interface to give access to users. Review collected by and hosted on G2.com.

As far as pricing, FICO tends to be on the more expensive side of monitoring. Since FICO considers itself a leader in the space, they charge a premium for that. Many people will feel it's adequate to use a cheaper service instead. Also, they do not have the best contract terms as far as how you can sign up. Since some companies are just trying out the service, it would be good to have flexibility there.

These aspects of the tool can make you look for other companies to do the same. Review collected by and hosted on G2.com.

They do respond to questions and inquiries when you get them. Review collected by and hosted on G2.com.

Sometimes it takes a while to reach a live agent. Review collected by and hosted on G2.com.

aids me in discussing credit solutions with my clients and over come any challenges Review collected by and hosted on G2.com.

It sometimes can be inaccurate compared to checking Equifax scores directly Review collected by and hosted on G2.com.

I LIKE HOW ACCURATE AND HOW ITS JUST AS FAST TO GET THESE CRUCIAL REPORTS Review collected by and hosted on G2.com.

HONESTLY THERE'S NOT REALLY ANYTHING TO DISLIKE. Review collected by and hosted on G2.com.

Good Internal Control and data integrity Review collected by and hosted on G2.com.

There is nothing to dislike as very user friendly Review collected by and hosted on G2.com.

That is easy to access. I also like the fact that the "FICO" name is associated with this. To me this would make one more at ease to use. Then also, to a plus to know that other recognizable companies are customers. Review collected by and hosted on G2.com.

I wouldn't necessarily say this is a dislike but there's nothing that make them stand out. If one were to just go to their site, it says all the same things every fraud protection company does. What makes this one stand out from the others? Review collected by and hosted on G2.com.