--- title: Common Room Reviews meta\_title: 'Common Room Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 115 reviews by the users' company size, role or industry to find out how Common Room works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 115 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- ### Common Room Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **efficient lead generation** capabilities of Common Room, making it easy to identify and engage prospects. [(22 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121424&qs=pros-and-cons#reviews) Users value the **time-saving features** of Common Room, enabling efficient prioritization of high-intent prospects across platforms. [(21 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121505&qs=pros-and-cons#reviews) Users praise Common Room for its **effective lead management** , enhancing outreach through targeted prospecting and intent signal capture. [(20 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=2060982&qs=pros-and-cons#reviews) Users find Common Room to be **incredibly easy to learn and use** , enhancing engagement and productivity seamlessly. [(13 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121659&qs=pros-and-cons#reviews) Users value the **time-saving features** of Common Room, streamlining outreach and enhancing organization effortlessly. [(13 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121143&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Common Room frustrating, affecting their overall user experience and efficiency. [(7 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121029&qs=pros-and-cons#reviews) Users face a **steep learning curve** while setting up Common Room, requiring time to fully utilize its features. [(6 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1120950&qs=pros-and-cons#reviews) Users find **limited customization** options restrictive, particularly in reporting, workflows, and integration capabilities. [(5 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121067&qs=pros-and-cons#reviews) Users note the **missing features** in Common Room, expressing a need for better tracking and additional tools. [(5 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1120791&qs=pros-and-cons#reviews) Users find that the **steep learning curve** can hinder their ability to utilize Common Room effectively. [(5 mentions)](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121255&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Common Room ##### 1. Lead Generation Users value the **efficient lead generation** capabilities of Common Room, making it easy to identify and engage prospects. [ See 22 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121424&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan Z.") IZ Ivan Z. Mid-Market (51-1000 emp.) 4.0/5 "Deeply Human, Deeply Connected: How We Understand Our Community" What do you like about Common Room? Common Room feels like a natural extension of our philosophy at Notion: to build tools that feel simple and intuitive but are incredibly powerful unde ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Saves us time and sharpens our focus on outreach" What do you like about Common Room? Common Room allows us to combine signals across multiple sources, from website traffic to specific organization-level triggers, into one unified view. ##### 2. Time-saving Users value the **time-saving features** of Common Room, enabling efficient prioritization of high-intent prospects across platforms. [ See 21 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121505&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Common Room Brings All My Funnel and Engagement Insights into One Place" What do you like about Common Room? I’ve used many similar (though different) tools, and Common Room is the first one that truly addresses all of my needs in a single place. It covers ev ![Kevin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin T.") KT Kevin T. Mid-Market (51-1000 emp.) 4.5/5 "Head of Sales Development" What do you like about Common Room? Common Room has become a critical part of how we identify and prioritize top-of-funnel opportunities. It brings together signals from multiple sources ##### 3. Lead Management Users praise Common Room for its **effective lead management** , enhancing outreach through targeted prospecting and intent signal capture. [ See 20 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=2060982&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Saves us time and sharpens our focus on outreach" What do you like about Common Room? Common Room allows us to combine signals across multiple sources, from website traffic to specific organization-level triggers, into one unified view. ![Daniel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel M.") DM Daniel M. Mid-Market (51-1000 emp.) 5.0/5 "Great tool, awesome signals" What do you like about Common Room? I really like how you are able to see account level signal through the channels we value most. I also really appreciate how accurate the data is on a ##### 4. Ease of Use Users find Common Room to be **incredibly easy to learn and use** , enhancing engagement and productivity seamlessly. [ See 13 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121659&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan Z.") IZ Ivan Z. Mid-Market (51-1000 emp.) 4.0/5 "Deeply Human, Deeply Connected: How We Understand Our Community" What do you like about Common Room? Common Room feels like a natural extension of our philosophy at Notion: to build tools that feel simple and intuitive but are incredibly powerful unde ![Hannah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah L.") HL Hannah L. Mid-Market (51-1000 emp.) 4.0/5 "User Friendly, Customizable, AI powered" What do you like about Common Room? Common Room is very easy to learn and use. You can build custom fields and ai-prompts directly into the product that allow you to research accounts an ##### 5. Time-Saving Users value the **time-saving features** of Common Room, streamlining outreach and enhancing organization effortlessly. [ See 13 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Common Room Brings All My Funnel and Engagement Insights into One Place" What do you like about Common Room? I’ve used many similar (though different) tools, and Common Room is the first one that truly addresses all of my needs in a single place. It covers ev ![Erdem M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erdem M.") EM Erdem M. Mid-Market (51-1000 emp.) 4.5/5 "Powerful and intuitive platform for tracking and engaging your community" What do you like about Common Room? Common Room makes it incredibly easy to identify and engage with the people who matter most across all of our digital touchpoints. The interface is in ### 5 Cons or Disadvantages of Common Room ##### 1. Learning Difficulty Users find the **learning difficulty** of Common Room frustrating, affecting their overall user experience and efficiency. [ See 7 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121029&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Expanded our reach drastically!" What do you dislike about Common Room? There’s a bit of a learning curve when you’re first getting started. The platform is powerful, but it takes a little time to understand all the featur ![Tyler A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler A.") TA Tyler A. Enterprise (\> 1000 emp.) 4.5/5 "Great product for prospecting" What do you dislike about Common Room? It often lacks the email and phone data of something like a ZoomInfo, so I still need to use these tools side by side. Building segments has a learnin ##### 2. Learning Curve Users face a **steep learning curve** while setting up Common Room, requiring time to fully utilize its features. [ See 6 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1120950&qs=pros-and-cons#reviews) See Related User Reviews ![Ivan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan Z.") IZ Ivan Z. Mid-Market (51-1000 emp.) 4.0/5 "Deeply Human, Deeply Connected: How We Understand Our Community" What do you dislike about Common Room? As with any platform that aggregates massive amounts of unstructured data, there is an initial phase of tuning and refinement required to ensure the s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Saves us time and sharpens our focus on outreach" What do you dislike about Common Room? There's a learning curve when first using Common Room; it takes some time to get fully set up and understand how to properly use it. The support team ##### 3. Limited Customization Users find **limited customization** options restrictive, particularly in reporting, workflows, and integration capabilities. [ See 5 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121067&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good tool for capturing all the intent signals" What do you dislike about Common Room? 1. Alerts are not customizable. Organization alerts contain nothing more than the organization name which kind of renders the alert useless for our re ![Erdem M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erdem M.") EM Erdem M. Mid-Market (51-1000 emp.) 4.5/5 "Powerful and intuitive platform for tracking and engaging your community" What do you dislike about Common Room? Honestly, there’s not much to dislike. If I had to name something, I’d say reporting and analytics could go a bit deeper for power users. While the cu ##### 4. Missing Features Users note the **missing features** in Common Room, expressing a need for better tracking and additional tools. [ See 5 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1120791&qs=pros-and-cons#reviews) See Related User Reviews ![Amy V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy V.") AV Amy V. Mid-Market (51-1000 emp.) 4.5/5 "Finally, Contact Level Visibility" What do you dislike about Common Room? Still some bugs being worked out, but support team has been extremely reactive, flexible, and helpful with workarounds and real-time updates. Would al ![Thomas C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas C.") TC Thomas C. Small-Business (50 or fewer emp.) 4.5/5 "How Common Room helped us grow our community and sales efforts" What do you dislike about Common Room? Sometimes, we notice that company information is missing or not quite right, and there can be duplicates in our data. The platform works really well o ##### 5. Steep Learning Curve Users find that the **steep learning curve** can hinder their ability to utilize Common Room effectively. [ See 5 mentions ](https://www.g2.com/products/common-room/reviews?filters%5Bsentiment_snippet%5D=1121255&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Expanded our reach drastically!" What do you dislike about Common Room? There’s a bit of a learning curve when you’re first getting started. The platform is powerful, but it takes a little time to understand all the featur ![Tyler A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler A.") TA Tyler A. Enterprise (\> 1000 emp.) 4.5/5 "Great product for prospecting" What do you dislike about Common Room? It often lacks the email and phone data of something like a ZoomInfo, so I still need to use these tools side by side. Building segments has a learnin ![Matt P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt P.") MP Matt P. Small-Business (50 or fewer emp.) 10/3/2023 "Great product for growth and DevEx teams" 5/5 What do you like best about Common Room? Common room makes it easy to keep an eye on your community and promote healthy engagement. Review collected by and hosted on G2.com. What do you dislike about Common Room? At times, functionality isn't obvious. Our onboarding experience was bumpy, too. Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? It's helping us understand our community demographics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 10/3/2023 "Great product, great support, good job" 3.5/5 What do you like best about Common Room? Common room is undoubtably the best solution for gathering insight and data from all of your channels in one common place, their service does more than advertised, their support is extremely hands on, great experience all the way around. Product was easy to use, easy to integrate into our services and is something that if used every day could be an insanely valuable tool to any company with multiple channels. Review collected by and hosted on G2.com. What do you dislike about Common Room? Pricing, but to be fair-I think the prodiuct is worth the price just wish there was lower cost plans with less features. Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? Being able to manage our users wants and needs across many platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![George Siosi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George Siosi S.") GS George Siosi S. Managing Director Information Technology and Services Small-Business (50 or fewer emp.) 2/21/2023 "Ultimate time-saver for community professionals" 5/5 What do you like best about Common Room? It has saved my teams and I a lot of time. Traditional online community management requires managers to monitor channels 24/7. With CR, you can be more proactive instead of reactive. You get access to insights that are more meaningful than other monitoring platforms. You also save time on manually entering contact data -- a huge pain in the past as a community professional. Review collected by and hosted on G2.com. What do you dislike about Common Room? Very little. I just wish for some features like: (1) capturing and categorizing scraped content into categories like Videos, Forum Posts, Blogs, etc. (like Brand24 does); (2) embedded ChatGPT to get more meaningful answers around data captured in CommonRoom Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? Managing multiple communities (an ecosystem) within the blockchain space. Can't be across them all, but with CR, you can go to conversations that are most impactful on the brand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic ![Martha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martha P.") MP Martha P. Head of Community Mid-Market (51-1000 emp.) 1/11/2023 "Common Room is essential" 5/5 What do you like best about Common Room? Common Room has an amazing community of its own and an extremely dedicated and responsive team. The tool itself helps me get work done faster, and stay in touch with my community in a way that feels (and is) high touch and authentic. Review collected by and hosted on G2.com. What do you dislike about Common Room? We are a privacy-focused B2C company, and some Common Room features seem to be more helpful for B2B communities or companies — this is a small thing that Common Room could consider adding later (the option to remove or disable certain features). Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? Common Room helps me welcome new members with guided onboarding, and organize groups within the community based on interests and actions. I'm also able to provide a better experience for our members by only contacting certain groups for different reasons, for instance, if I know someone is no longer active and want to reach out and send them a message or ask them for feedback. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mary T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary T.") MT Mary T. Founder & DevRel Consultant Mid-Market (51-1000 emp.) 1/9/2023 "Straightforward tool to solve complicated issues" 5/5 What do you like best about Common Room? There are several tools these days that allow you to collect the public information available on various community platforms, but Common Room goes above and beyond, making it easier to not only correlate all of those different member profiles, but also segment them into particular groups, alert your team when something interesting happens, and keep track of when someone might be losing interest. Review collected by and hosted on G2.com. What do you dislike about Common Room? One of the only UX issues I've had is the search filters appear to be different in different views, which means what I'm looking for isn't always in the same location. However, every time we bring up an issue (whether it's UX-related, a bug, or a feature request), the team is quick to reply and often quick to turn around a solution as well! Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? Common Room is finally giving me answers about the actual, tangible value that the community platforms and programs are providing to the business goals. I've always known it's valuable, but rarely have I been able to point to specific actions and show the direct correlation. It's a great feeling! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/27/2023 "More helpful everyday" 4.5/5 What do you like best about Common Room? I love that it is one of the rare tools that can show value of a community on both a qualitative and quantitative level, provide actionable insights, and even assist with actioning those insights through features for community management and engagement. Review collected by and hosted on G2.com. What do you dislike about Common Room? The way they handle data is tricky (i.e., what counts as a "community member" isn't always clear or helpful), and I'd love a little more flexibility to customize the data and fields easily without requiring help from their team. And while they work fast to iterate and add new features, there is still room to grow regarding their UI. It's not very intuitive right now and I've found there are a lot of features that I needed, but just weren't surfacing organically. Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? Common Room has helped track community ROI across social platforms, providing visibility into community members across those platforms, and helping us identify leads based on persona. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 10/10/2023 "A great platform for connecting community" 4/5 What do you like best about Common Room? I like the ability to be able to sort and filter through the communities Review collected by and hosted on G2.com. What do you dislike about Common Room? UI is not easy to navigate and requires trainings as it is not inutitive Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? We are looking to understand who are community is and how active they are in the space. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brendan 🌀 O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan 🌀 O.") BO Brendan 🌀 O. Advisor Small-Business (50 or fewer emp.) 2/24/2023 "Fantastic tool for anyone building or managing a community" 4.5/5 What do you like best about Common Room? Seeing a unified view of a "person" in our community across channels is invaluable. It lets us understand where our community is and who the biggest influencers and contributors are. Review collected by and hosted on G2.com. What do you dislike about Common Room? The old adage "garbage in, garbage out" applies as it would for any tool. You have to manage your sources carefully, and some sources, by their very nature, give more or less accurate data. While improving constantly, this is the number one thing (timely correct information) that could be improved. Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? Common Room allows us to have one central pane of glass for our entire community - be it from Discord, Twitter, LinkedIn or various other sources, Common Room is the common place we can see activity across our community. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chris R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris R.") CR Chris R. Enterprise (\> 1000 emp.) 2/26/2023 "Putting a bow on KPIs and strategy" 4/5 What do you like best about Common Room? What really drove me to commit to common room was how it supporting our metrics strategy with impact scores and segments. These tools support metrics and forward looking planning. Review collected by and hosted on G2.com. What do you dislike about Common Room? There is so much functionality it can be hard to create focus across the team. Some of the features are interesting, but might not deliver value overall. So we have to be deliberate in avoiding vanity metrics and information overload. Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? The first problem we solve with Common Room is standardized metrics that allow us to view the community value in a consistent way. The second use case is discovery. When we have a hypothesis about community behavior we will turn to common room to help validate/invalidate that hypothesis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Meg O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meg O.") MO Meg O. Mid-Market (51-1000 emp.) 3/3/2023 "Common Room is the best tool for scaling your community" 5/5 What do you like best about Common Room? Common Room gives us insights into our community members' conversations and feedback across platforms, allowing us to better understand and meet their needs, as well as surface our product champions. Before Common Room, we were not easily able to determine who they were or where they were located. Common Room is flexible enough that we can manage both a user and a developer community from one tool, and the ability to categorize and browse conversations by category has been helpful for both communities. Setting up the Intercom integration has helped the community team see any technical issues members are dealing with seamlessly as part of our day-to-day process allowing us to respond faster and in a more personalized way. Support has been great and they are constantly adding and refining features so our capabilities keep growing. Review collected by and hosted on G2.com. What do you dislike about Common Room? Automated categorization for non-technical conversations doesn't seem to be as accurate, but this may be because the language being used is less specific. Review collected by and hosted on G2.com. What problems is Common Room solving and how is that benefiting you? Identify product champions - Common Room tracks our members across platforms so we can see the true scope of their advocacy Drive community activity + build relationships with less effort - automated workflows allow one person to do tons of outreach with little efffort Review collected by and hosted on G2.com. 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