CommerceIQ Pros and Cons

The ability to schedule reporting exports and create custom JBPs and product tracking is a solid feature included with CIQ. Review collected by and hosted on G2.com.

The automated ticketing system is not as robust as one would like. The basic tasks are taken off your plate which is fantastic, but if there is any complications (i.e. AVS responses to variation requests) the tool cannot pivot to other responses.

Rigid adherance to a source of truth that is not changable in the dashbaord makes updating title, bullets, variations, etc. quite cumbersome. Review collected by and hosted on G2.com.

give us more option to analyze and optimize the retailers. Review collected by and hosted on G2.com.

sometimes have so many bugs, and the options are not aviliable Review collected by and hosted on G2.com.

Rather than having to have multiple different platforms for different aspects of the business, CommerceIQ does it all.

Easy to use for all parts of the business. Sales, Ops, Finance, Marketing, Brand.. It checks every box.

They make managing at scale possible. Review collected by and hosted on G2.com.

Automation frequently breaks and does require manual intervention from CommerceIQs support team. Review collected by and hosted on G2.com.

Insights and reccomendations within the platform Review collected by and hosted on G2.com.

Sometimes I do not see varations being creadted after adding them to the SoT Review collected by and hosted on G2.com.

the team, they are always evolving and learning to implement new analytics or technology Review collected by and hosted on G2.com.

More knowledge guides and pre build self learn modules Review collected by and hosted on G2.com.

CommerceIQ is a pleasure to work with. The team is responsive, knowledgeable and always available to help drive our business forward. Review collected by and hosted on G2.com.

None that I can think of, the team is great and I have no complaints. Review collected by and hosted on G2.com.

I love how easy the platform is to use. It creates reports that help with decision making. Staff are always willing to help with reporting and changes that need to be made. We use the platform on a regular basis. Review collected by and hosted on G2.com.

Sometimes there are some inaccuracies with the data. Review collected by and hosted on G2.com.

The automation around rev recovery justifies any business case Review collected by and hosted on G2.com.

I would like more actions to come from CIQ, rather than just insights Review collected by and hosted on G2.com.

Great insight, access to data like never before. Review collected by and hosted on G2.com.

Standardizing master data is a definite challenge. Would love enhancements/additional customization to the reporting. Review collected by and hosted on G2.com.

Allows us to see all of our brand partner's performance in one place, regardless of retailer Review collected by and hosted on G2.com.

it takes a long time to load modules, especially in reports section Review collected by and hosted on G2.com.