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Comet Backup Reviews & Product Details - Page 8

Comet Backup Overview

What is Comet Backup?

Fast, secure backup software for businesses and IT providers. Start running backups and restores in less than 15 minutes! Comet is a flexible, all-in-one backup platform available in 15 languages. You choose your backup destination, storage location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). • Disk Image/Baremetal, Files and Folder, Office 365, SQL, VMware backup, Hyper-V backup and more! • Backup to your own storage or cloud. • Deliver data protection for disaster recovery and business continuity.

Comet Backup Details
Product Website
Languages Supported
Danish, German, English, French, Hebrew, Croatian, Italian, Dutch, Portuguese, Russian, Spanish, Thai, Chinese (Traditional)
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Product Description

Comet is advanced backup software for MSPs, IT companies and backup providers.


Seller Details
Company Website
Year Founded
2015
HQ Location
Christchurch
Twitter
@CometBackup
614 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Description

Founded in
015 and launched in February
017, Comet is light-weight, fast, re-brandable backup software.We pride ourselves on being 100% focused on developing Comet for the IT service provider industry. Comet provides a secure, encrypted backup system that lets you backup to storage destinations of your choosing. Comet is proud to integrate with technologies and storage providers such as: Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B
, Wasabi, Let'sEncrypt, OpenStack and more. Available in 15 languages and in use across 1
0 countries, Comet is the #1 choice for IT service providers wanting maximum control and flexibility of their backup service.


Josh F.
JF
Overview Provided by:
General Manager

Recent Comet Backup Reviews

EB
Elisabeth B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Find peace of mind with the maximum security of Comet Backup."
This software takes a unique approach to data protection, using advanced technology to keep files safe and secure from cyber threats such as viruse...
WA
Wells A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent cloud and local backups for MSPs"
The Comet-hosted server control panel gives you fine-grained control over a broad feature set and a quick view of the health and status of all your...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Good backup solution, very good support"
Support has been very responsive--and effective. I appreciated the patience they demonstrated in walking me through a solution to an issue that ar...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Comet Backup Media

Comet Backup Demo - Comet Server Web Interface
Comet Server Web Interface
Comet Backup Demo - Protected Item Screen
Protected Item Screen
Comet Backup Demo - Storage Vaults Tab
Storage Vaults Tab
Comet Backup Demo - Job Logs Section
Job Logs Section
Comet Backup Demo - Job Logs Detailed Report
Job Logs Detailed Report
Comet Backup Demo - Policy Management
Policy Management
Watch this quick tour through some of Comet Backup's top features, including re-branding, central control console for all end points, localization options, storage size management, and more!
Play Comet Backup Video
Watch this quick tour through some of Comet Backup's top features, including re-branding, central control console for all end points, localization options, storage size management, and more!
Comet Backup is a momentum leader providing fast, secure backup software for IT professionals and businesses worldwide.
Play Comet Backup Video
Comet Backup is a momentum leader providing fast, secure backup software for IT professionals and businesses worldwide.
New to Comet Backup? Start with this tutorial to get your backups up and running in 15 minutes or less!
Play Comet Backup Video
New to Comet Backup? Start with this tutorial to get your backups up and running in 15 minutes or less!
Answer a few questions to help the Comet Backup community
Have you used Comet Backup before?
Yes

127 Comet Backup Reviews

4.3 out of 5
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127 Comet Backup Reviews
4.3 out of 5
127 Comet Backup Reviews
4.3 out of 5

Comet Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Comet BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Luke P.
LP
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Comet Backup?

Easy to use

Great support

Very customizable Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Some complex issues

Dated UI

No mobile app support Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Comet Backup is a great service that makes backing up large amounts of data easier. Restoring is even easier as well. Combined with an easy to use interface and great support, it is an amazing product. Review collected by and hosted on G2.com.

Response from Comet Backup Customer Success of Comet Backup

Hello Luke, thanks for your review of Comet Backup! We wanted to let you know that we recently updated Comet's UI. Check out some updated product screenshots in the link below.

See how Comet Backup improved
SK
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

Comet is a very good tool that simplifies with excellent functions. What I like the most is the customization and taggability of the software and the simple fact that it shows great overall performance. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Ah done a magnificent job for which there is no displeasure. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Deployed this tool back up our database and servers and be able to collect data and to be honest youve done a great job. This solution is great. Review collected by and hosted on G2.com.

Oscar D.
OD
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

its practicality and easy-to-operate design of the plan generator Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

There is nothing that I dislike or need improvement. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

generating hot backups and fast cloning Review collected by and hosted on G2.com.

Ernest P.
EP
Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Comet Backup?

Comet is an essential solution in our company. It allows us to keep our data under protection; it guarantees the operation of our company in case of any chaos; that is, it provides us with access to backup copies of our data quickly and safely.

Its backup differs from other software because it is not limited to backup but also guarantees the restoration of that valuable information, whether it is servers, data, files and more.

We have experimented with other backup software, which always has disadvantages. Comet has generated a pleasant and rewarding experience for us from the first moment; its installation is simple, and its support team is always attentive and available for any questions.

I like that it is available for any operating system, such as Windows and Linux, Linux is almost always left behind by software. Still, Comet has chosen to have it, which is an excellent benefit since not all users have Windows.

Comet provides a friendly, versatile and very easy-to-use interface where it is possible to obtain visibility of all our storage; this helps us better manage and save time. It also provides us with information regarding the status of our equipment so that they always work correctly. For example, some equipment had lost connection, but Comet notified us quickly, and we were able to solve this in a short period.

With Comet, we guarantee the protection of our data and that of our clientele or our remote workforce and likewise, we maintain order in each backup copy made; that is, it does not allow data to be saved if they are already loaded, which keeps us space and allows to put aside the duplication of these. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Comet has done a magnificent job; its operation is clean, and its support team is qualified; we have had some questions, and their responses have been immediate, but I would like their versions always to be compatible so that we can always maintain the same level of functionality and updated features since once your version is updated, there is no way to access the previous version. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Comet has allowed us to generate backup copies from anywhere; it helps us provide a solid, versatile and innovative storage, backup and restore solution for both our teams and clients.

We have been able to guarantee the proper functioning of the equipment since its inspection allows us always to keep ourselves updated. On the other hand, the costs generated by backup copies have been significantly reduced since we have Comet because its service is profitable, optimal and safe.

Today it is ideal to have this type of software since there is no certainty of when you can be facing some chaos, so Comet not only allows us access to cheap backup copies but also gives us peace of mind and a layer of defense against any attack. Review collected by and hosted on G2.com.

William B.
WB
Chief Geek
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Comet Backup?

I have had issues on my end and the support given seems to work just perfectly. It is done through a ticket system where you can upload pics and problems. Seems to work just fine so far. I have about 8 Businesses on it as I am a MSP. I do regular integrity checks to ensure everything works. They have a system for adding features that is kind of cool where you can click and promote an Idea. in short, these problems will meet any need that you require! I am not connected to them I am located in Canada at itcentral.ca Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

There is one thing that is being addressed as I type this. They are creating a VM backup where you can go into the backup and recover individual files, when that happens, I can finally close all my Veemn accounts.

and I guess the Pay up front model. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

I had major issues with the North American Versions of Backing up stuff. in short, it was a robbery on how they charge. I had about 4 different backup systems for our clients and never really found an inclusive software that would solve my problems. Comet is priced different than the other guys. I want to say MSP should be flocking to this product! Review collected by and hosted on G2.com.

Terry R.
TR
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Comet Backup?

I like that I can use different storage companies like Amazon, or Wasabi to get the best storage price. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

The part that I dislike is that the client doesn't always update like it is supposed to. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

I have Comet Backup doing data backup for not only workstations, but also servers and SQL Databases. Review collected by and hosted on G2.com.

BA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

I like this system because it works very well, and the support helped us to implement it quickly. I like that it is very reliable, uploads are fast, and the latest versions work well. I like the visibility of storage and benefits. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

So far, no problems, so I have nothing to say here. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

It is an affordable backup solution that has worked well for safely backing up data. So far, it is a great solution, and we are happy with the service. Review collected by and hosted on G2.com.

Rithika G.
RG
Cloud Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Comet Backup?

Comet Backup offers a versatile dashboard interface that portrays visibility on various storage buckets, users, devices and boosters. It periodically checks the status of our devices and provides real-time notifications in case the device becomes outdated or offline. We can conveniently perform deduplicate backups from multiple accounts which can be mapped to a specific storage vault. We can also prevent the visibility of protected items once we categorize them under Private view. This feature is helpful as we work in a collaborative team environment where we need to maintain access privileges at granular levels. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

One drawback encountered is as we upgrade our Comet version, we can't revert back as downgrade compatibility isn't present at the moment. Hence, we need to evaluate the versions properly and determine before each version upgrade. It would be nice to have a downgrade functionality as our business use cases change from time to time. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Version control is very useful for our organization while working with the Comet Backup platform. It ensures that all shared resources adhere to the same version and provide alerts if there's a version mismatch. Using its customer web portal, we can comfortably take a backup from remote locations, modify its protected item settings, mention the storage vault path & analyze the job history. Another feature that is of great help is its Backup Algorithm which efficiently splits data, performs compression & encryption and then uploads it. While working with incremental loads, it actively checks whether the data chunks are already present in the server or not for preventing re-uploads and disk space wastage. Review collected by and hosted on G2.com.

Response from Charlotte Speed of Comet Backup

Hi Rithika,

Thank you so much for your very insightful review. We are pleased that you are enjoying Comet's dashboard's versatility and ease of use.

Usually, it is possible to downgrade the server and the client. The process is the same as upgrading instead of using an old installer. However, there have been a couple of changes in Comet's history whereby making a downgrade was difficult, i.e., when a subsystem has been upgraded and decoupled from the install, such as a database schema update. We hope this information is helpful to you. For more information, please see here: https://docs.cometbackup.com/latest/appendix/#compatibility-events

or don't hesitate to log a ticket with our team.

Kind regards

Charlotte Speed

Marketing Manager at Comet

See how Comet Backup improved
Taylor B.
TB
Chief Technology Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

Comet has been an absolutely wonderful tool to use. It gives me control over what data I backup, how and when I back it up and where I back it up. I've tried backup solutions from other groups and, while they offered a lot of features, they ended up being to cost prohibitive in many cases. Comet has also provided wonderful support for the little that I've had to use it so I'm very happy to have responsive support as well! Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Only thing I don't like about Comet (and this is super trivial) is the fact that I have to host my own control server. This creates one more server for me to maintain. On the flip side, I have complete control of the control server which provides me with an extra layer of security as I determine how to secure it. It really becomes 6 of one and half a dozen of the other. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Comet provides me with an efficient way to deploy and manage backup solutions across internal infrastructure and client servers and systems. Review collected by and hosted on G2.com.

Jason P.
JP
Chief Problem Solver / Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

The versatility of the software and how they've structured the pricing. We also enjoy the ability to white-label the software. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

There is currently nothing that we dislike about the solution but there may be a time when that changes, so far it has been a solid solution for our needs. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Comet helps us to provide a solid reliable backup solution for clients that are a little more price-conscious. Review collected by and hosted on G2.com.