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Comet Backup Reviews & Product Details - Page 7

Comet Backup Overview

What is Comet Backup?

Fast, secure backup software for businesses and IT providers. Start running backups and restores in less than 15 minutes! Comet is a flexible, all-in-one backup platform available in 15 languages. You choose your backup destination, storage location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). • Disk Image/Baremetal, Files and Folder, Office 365, SQL, VMware backup, Hyper-V backup and more! • Backup to your own storage or cloud. • Deliver data protection for disaster recovery and business continuity.

Comet Backup Details
Product Website
Languages Supported
Danish, German, English, French, Hebrew, Croatian, Italian, Dutch, Portuguese, Russian, Spanish, Thai, Chinese (Traditional)
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Product Description

Comet is advanced backup software for MSPs, IT companies and backup providers.


Seller Details
Company Website
Year Founded
2015
HQ Location
Christchurch
Twitter
@CometBackup
614 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Description

Founded in
015 and launched in February
017, Comet is light-weight, fast, re-brandable backup software.We pride ourselves on being 100% focused on developing Comet for the IT service provider industry. Comet provides a secure, encrypted backup system that lets you backup to storage destinations of your choosing. Comet is proud to integrate with technologies and storage providers such as: Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B
, Wasabi, Let'sEncrypt, OpenStack and more. Available in 15 languages and in use across 1
0 countries, Comet is the #1 choice for IT service providers wanting maximum control and flexibility of their backup service.


Josh F.
JF
Overview Provided by:
General Manager

Recent Comet Backup Reviews

WA
Wells A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent cloud and local backups for MSPs"
The Comet-hosted server control panel gives you fine-grained control over a broad feature set and a quick view of the health and status of all your...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Good backup solution, very good support"
Support has been very responsive--and effective. I appreciated the patience they demonstrated in walking me through a solution to an issue that ar...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Cost-effective & Scalable backup solution"
The tool is highly flexible across platforms as it offers an impressive range of platform compatibility supporting a wide range of devices and oper...
Security Badge
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1 person requested security information

Comet Backup Media

Comet Backup Demo - Comet Server Web Interface
Comet Server Web Interface
Comet Backup Demo - Protected Item Screen
Protected Item Screen
Comet Backup Demo - Storage Vaults Tab
Storage Vaults Tab
Comet Backup Demo - Job Logs Section
Job Logs Section
Comet Backup Demo - Job Logs Detailed Report
Job Logs Detailed Report
Comet Backup Demo - Policy Management
Policy Management
Watch this quick tour through some of Comet Backup's top features, including re-branding, central control console for all end points, localization options, storage size management, and more!
Play Comet Backup Video
Watch this quick tour through some of Comet Backup's top features, including re-branding, central control console for all end points, localization options, storage size management, and more!
Comet Backup is a momentum leader providing fast, secure backup software for IT professionals and businesses worldwide.
Play Comet Backup Video
Comet Backup is a momentum leader providing fast, secure backup software for IT professionals and businesses worldwide.
New to Comet Backup? Start with this tutorial to get your backups up and running in 15 minutes or less!
Play Comet Backup Video
New to Comet Backup? Start with this tutorial to get your backups up and running in 15 minutes or less!
Answer a few questions to help the Comet Backup community
Have you used Comet Backup before?
Yes

126 Comet Backup Reviews

4.3 out of 5
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126 Comet Backup Reviews
4.3 out of 5
126 Comet Backup Reviews
4.3 out of 5

Comet Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Comet BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
LO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

Comer Backup is a platform tha is based on the backup of information in the cloud increasing the security and information of the company, is a platform easy to handle, contains a support that is active 24/7, is a tool compatible with various operating systems such as, Windows, Linux and macOS automation funtions simplify the work of data storage and clients in the cloud reducing the work to users so that they can focus on other functions. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

the only weak point that Comet Backup has is the generation of repots to the clients about the backups that ir carries, however in the internal management it provides more information about the backups expanding the information provided by this platform, otherwise it does not present any other weak point. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Undoubtedly the large storage that contains this platform has influenced our excellent backup of our users data in the cloud with extreme encrytion codes that provide greater security to customer highlighting that thanks to its integrations with Wasabi, CloudView CRM and GitHub can serve users from different countries managing to expand our services to different areas. Review collected by and hosted on G2.com.

RW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

This cloud-based backup solution offers a range of options for companies to securely store their customer data. It is a versatile and user-friendly tool that not only allows for cloud backups, but also supports desktop systems such as Windows, Linux, and macOS. Additionally, it provides excellent customer support to assist with any online issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

As we continue to enhance our Comet version, we face a limitation: once upgraded, we cannot easily revert back due to the lack of downgrade compatibility. This means that before upgrading, we must carefully assess and decide which version is suitable for our needs. It would be beneficial to have the ability to downgrade, considering that our business requirements may evolve over time. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Comet enables us to create backup duplicates from any location, offering a dependable, adaptable, and groundbreaking storage, backup, and restoration solution for our teams and clients. By conducting regular inspections, we ensure the equipment's consistent functionality. Additionally, Comet has significantly reduced the expenses associated with backup copies, as its services are cost-effective, efficient, and secure. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Comet Backup?

I've been paying for the per device licensing for a while now. Product seems to work ok. Out of nowhere, they go from $0 for self hosting to $1200 / year. Insane money grab.

Don't trust this company to honor the time you've invested in setting it up or your promises to your customers. They'll pull the rug out and substantially change the pricing model overnight.

Shameful. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

The product itself seems reliable. Easy to configure and use. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Multi tenant backups Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

The best thing is the ease of installation, customization and support, it is a solution that allows you to offer a backup solution as a white label, something that for us is basic. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Although they have implemented a system so that users can request features, some features that are already implemented in other backup solutions are difficult to incorporate. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

In our case to offer a centralized backup solution for our customers and also to be able to offer it as a white label for other providers, using other stores for backup information in the major public or private clouds. Review collected by and hosted on G2.com.

JR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

Works perfectly, backs up single devices and other customer hyper v, loved it when it bolted to Syncro and made the move when they stopped Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Nothing, it works exactly how I would expect Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

None so far as I've not needed it apart from backing up client data Review collected by and hosted on G2.com.

Rick B.
RB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

Once it is set up, pretty straight forward. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I wish there was better reporting where I could just get an email if a client hasn't backed up fully in a few days. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Easy to deploy solution for clients. Very affordable as well. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Comet Backup?

Comet is a great backup tool that serves everyone from small businesses to large enterprises. The support team is also always ready to assist Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Nothing to comment for now. The day-to-day usage experience is in line with what Comet proposes. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

The ease of managing all backup tasks for all clients on a single screen is a big differentiator. In a few seconds it is possible to know if all backups were made successfully Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Comet Backup?

El diseño del software y facilidad de uso Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Recientemente cambiaron el modelo de precios de $0 a $100/mes en el modelo Self Hosted, echando a perder toda posibilidad de negocios para pequeños emprendedores Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Cambio radical en la política de precios menospreciando a los emprendedores pequeños Review collected by and hosted on G2.com.

WA
CEO
Computer & Network Security
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
(Original )Information
What do you like best about Comet Backup?

The Comet-hosted server control panel gives you fine-grained control over a broad feature set and a quick view of the health and status of all your backup jobs. Using deduplication superior even to block-level incremental backups, Comet's chunk-based technology delivers faster, smaller, incremental-forever backup jobs. The web control panel lets you perform more tasks than competing services. without requiring that you remote in to servers and workstations. Tech Support is truly supportive and responsive, though it is rare to need them. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Some of the terminology is non-standard, such as "protected item" instead of "backup job." A few items in the interface are in unexpected places. These quibbles are not significant barriers to getting Comet Backup up and running. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

The need for fast, reliable data backups across all devices, accessible to MSP staff. Comet Backup sharply reduces the time we need to spend delivering these services. The backups are highly reliable, so we don't need to spend much time at all troubleshooting. Review collected by and hosted on G2.com.

Luke P.
LP
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Comet Backup?

Easy to use

Great support

Very customizable Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Some complex issues

Dated UI

No mobile app support Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Comet Backup is a great service that makes backing up large amounts of data easier. Restoring is even easier as well. Combined with an easy to use interface and great support, it is an amazing product. Review collected by and hosted on G2.com.

Response from Comet Backup Customer Success of Comet Backup

Hello Luke, thanks for your review of Comet Backup! We wanted to let you know that we recently updated Comet's UI. Check out some updated product screenshots in the link below.

See how Comet Backup improved