Comet Backup Pros and Cons

The UI of the software is good, the recent refresh was needed and has helped bring the overall experience up. Backup times are good, and very network-efficient, at the expense of memory on the machine doing the backup. I like the reports and how flexible they are in scheduling, reducing how often you need to access the interface itself. Review collected by and hosted on G2.com.

Restore times are very, very slow, even when restoring 1 file from a shared folder. I have had 2 Hyper-V VM restores totally fail, as Comet wasn't backing up the entire VHDX file, just the "latest snapshot with change tracking" - which is just that, only the differencing disk, not the parent disk.. misleading.

Recently the increase in Hyper-V and self hosting pricing has caused me to re-evaluate my continued use of Comet. The price increases equate to a 10x increase in my monthly Comet bill (not storage), which unfortunately makes me unable to recommend them. Review collected by and hosted on G2.com.

Comet Backup is a reliable and efficient system.

It is an exceptional tool that helps us protect and backup our data from all kinds of attacks.

The functions of Comet Backup are wonderful due to its management flexibility and digital resources.

Comet Backup has an easy to customize control panel that adapts to our expectations and control needs. Review collected by and hosted on G2.com.

There is no downside that can affect the performance of this software.

Comet Backup has been an effective and optimal tool due to its powerful digital data management features. Review collected by and hosted on G2.com.

Comet Backup has flexible and easy to navigate back up software for companies.

The integration with all security procedures makes Comet Backup successful.

The inclusion of expansive storage space, that has instant restoration of content in case there are challenges is also a friendly feature. Review collected by and hosted on G2.com.

Comet Backup has shown great support and improvement in matters back up and security. There is defined measures that makes the software more define, with less challenges. Review collected by and hosted on G2.com.

Comet Backup has easy to restore features, that ensure every database is well protected.

The integration with data security measures gives confidence to other users.

The management and sharing of disk allows users to classify their content based on the sensitivity and urgency. Review collected by and hosted on G2.com.

Comet Backup has established solid and friendly back up measures, and they are all stored on cloud, hence, challenges such as insecurity and threats are all resolved. Review collected by and hosted on G2.com.

Flexible storage options.

Can host on Linux, or other OSes if you prefer.

Rebranding options. Review collected by and hosted on G2.com.

Comet Backup's recent pricing changes are disgraceful.

Simple advice, do not base your backup strategy on this product.

Many companies who have been using it for a long time have just experienced a massive 'rug pull', courtesy of exorbitant price hikes for self-hosting.

Comet are trying to portray these price changes as beneficial, and claim that some companies have expressed positive views on them. The spin is strong at Comet now over these changes, but it's overwhelmingly a negative move.

Pricing increases are to be expected, but this particular change is egregiously calculated.

On principle we have no other option but to consider, and migrate, to other solutions. Review collected by and hosted on G2.com.

Comet Backup ensure there is a consolidated and simplified back up plan for company's database.

The flexibility of the program during the implementation helps users to have a simplified execution process.

Comet Backup is integrated with suitable data security measures for every content stored. Review collected by and hosted on G2.com.

We have attained a comprehensive back up assistance from Comet Backup, and there are easy execution measures with no flaws. Review collected by and hosted on G2.com.

I've been using Comet for about a year now, I administer it for my clients so I'm in it weekly to check on backups and perform updates.

Comet backup stands apart in it's ability to offer the end user a simple and effective backup/restore solution with very little complexity. From an administrators point of view, the installation was simple and well packaged. Updates are well documented and they offer two tracks to use.

Customer support was quick and effective when I needed to ask simple questions regarding restoring to VMWare.

The white-label features a welcomed plus and it's incredibly easy to integrate into your stack. Review collected by and hosted on G2.com.

I would have liked to see an option to restore backups from a central panel to a custom location. Currently you need to isntall the backup client on a machine and login with an account that has access to the backups in order to restore them.

This process is a bit odd when compared to other vendors. Review collected by and hosted on G2.com.

The tool itself is super helpful and runs reliably and quickly. The upload and download are quick and the few times I've needed to do a restoration operation, it has worked great! Documentation is fantastic if you know what you're looking for. Review collected by and hosted on G2.com.

Installation of the self-hosted option is pretty rough if you're unfamiliar, but the included documentation helped get it all done the right way. That said, if there are issues, you're sort of on your own. I have only had a few problems since coming on board, but the few things I have had to deal with have been a little like pulling teeth to get solid support from the team (between different time zones and long ticket response times). Their self-help info is great, but you have to know what to look for. Review collected by and hosted on G2.com.

For the past year, I’ve been using Comet to manage backups for my clients. Comet’s standout feature is its straightforward backup and restore solution, which is user-friendly and effective. As technical director i found the installation process simple and well-packaged. The documentation for updates is thorough, and there are two tracks available for use. Additionally, their customer support was prompt and helpful when I had questions about restoring to it. The white-label features are also a great addition, making integration into our stack incredibly easy. Review collected by and hosted on G2.com.

Honestly there is nothing to dislike, it is a great product! Review collected by and hosted on G2.com.

Comet Backup proves to be an ideal MSP backup solution for IT service companies, offering complete visibility over our clients' backups. The versatility of the platform is impressive, allowing the backup of virtual machines, Microsoft 365 environments, SQL databases, as well as files and folders. The backups performed are not only reliable, but they also benefit from a 30-day retention, which ensures additional security. The encryption option enhances data confidentiality, thus meeting high security standards. The ability to back up to external media and store on S3 storage offers appreciable flexibility. Additionally, the technical support, although not French-speaking, stands out for its efficiency and commitment to users. Finally, the solution is very affordable, making it accessible even for companies with budget constraints. Review collected by and hosted on G2.com.

The main downside lies in the fact that technical support communicates only in English. Although their efficiency is undeniable, the language barrier can sometimes be an obstacle for those who do not master the language. A multilingual support option would be a welcome addition to ensure that all users can fully benefit from this excellent backup solution. Review collected by and hosted on G2.com.