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CoinGate Reviews & Product Details

Ibra C.
IC
Co-founder
More Options
Validated Reviewer
Review source: Organic
What do you like best about CoinGate?

Simple to use, great invoicing tools and compatibility with many coins Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

Be careful with the hidden fees.

When you ask about the fees they appear to be transparent, but once you start using the platform you will find hidden fees everywhere for you and for your client.

Withdraws take ages

Waited for more than 2 weeks for a withdraw, they said it would take up to 24 hours. I asked them what was going on and they said everything was alright. I had to send them 5 emails for them to approve the payment. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

It's nice to be able to accept crypto payments Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Dear Ibra,

We are sorry that you feel this way about CoinGate services. All the fees for merchant/trader services are stated on our website: https://coingate.com/pricing.

Your clients pay a small service fee for moving transactions in blockchain that CoinGate pays miners to confirm transactions faster. The service fee is stated on the invoice before the client makes the payment and after payment is done.

We apologize for the delays in the withdrawal process. Our support team was writing to you to confirm that you are aware of the USD withdrawal fee stated on our website. You chose not to send funds in USD but convert them to EUR. Funds were converted to EUR after your request and sent to your bank account.

Nevertheless, we are constantly working to improve our user and customer support experience, and your review is taken into consideration to avoid misunderstanding in the future.

All the best,

CoinGate team

CoinGate Overview

What is CoinGate?

CoinGate enables your customers to pay with Bitcoin, Tether, Litecoin, Ether and other virtual currencies. Receive settlements to your bank account without risk of exchange rate volatility, or withdraw cryptocurrencies for a flat 1% fee - no hidden costs or margins. Our integration tools - API, shopping cart plugins, payment buttons, billing or Web POS - cover any business need. Whether you are an eCommerce merchant or a retail store, your customers will certainly enjoy a sleek UI and an intuitive payment experience!

CoinGate Details
Languages Supported
English
Show LessShow More
Product Description

CoinGate is a Bitcoin payments company.


Seller Details
Seller
CoinGate
Year Founded
2014
HQ Location
Vilnius, Vilnius municipality
Twitter
@CoinGatecom
9,460 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®

Linda L.
LL
Overview Provided by:

Recent CoinGate Reviews

MS
Mayur S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Coingate is the best payment processor"
I have been Coingate for many years for now for receiving payments. It works very smoothly. Have rarely faced any issues. The best part is withdraw...
Simona L.
SL
Simona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"A reliable crypto payment processor for more than a year"
We are proud to offer over 70 different cryptocurrencies as a payment option to our clients. This would not be possible if we had not partnered wit...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"CoinGate works"
Afte the complex initial bureaucratic process, all was good, and we are already using it for a few years without issues.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

CoinGate Media

CoinGate Demo - CoinGate payment page
The payment page is displayed to the user upon reaching your website's checkout
CoinGate Demo - Multiple payout settings
Keep the cryptocurrency you collect, settle one cryptocurrency to another. Or convert crypto to fiat
CoinGate Demo - 1% payment processing fee
Only 1% transaction fees for paid orders - No setup or recurring fees.
Answer a few questions to help the CoinGate community
Have you used CoinGate before?
Yes

36 out of 37 Total Reviews for CoinGate

3.8 out of 5
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36 out of 37 Total Reviews for CoinGate
3.8 out of 5
36 out of 37 Total Reviews for CoinGate
3.8 out of 5

CoinGate Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for CoinGateQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Simona L.
SL
Marketing and Content Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CoinGate?

We are proud to offer over 70 different cryptocurrencies as a payment option to our clients. This would not be possible if we had not partnered with CoinGate.

Thus, we appreciate the variety of cryptocurrencies CoinGate offers as well as the security that comes with the cold storage. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

We don't have anything that would bother us about CoinGate. As we are an English-speaking business, the limited languages option is not a problem for us. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

CoinGate allows us to expand the available payment options that we offer to our clients. By enabling cryptocurrencies, we saw an increase in sales. Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Dear Simona,

Thank you for sharing your positive experience with CoinGate services.

We're happy to be your chosen gateway for cryptocurrency payments. Your satisfaction is our priority, and we're delighted to have met your expectations.

All the best,

Linda

MT
Director
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CoinGate?

After trying multiple Crypto payment processors, we settled down with CoinGate as it's, by far, the most convenient. Aside from the variety of its crypto options and the ability to convert to FIAT, I had a pleasant experience going through the verification and setup process after contact their support team. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

At the time of writing this reveiew, we did not come across any issues with CoinGate. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

1/ Vartiety of cypto options which leads to more conversions.

2/ The ease of integration.

3/ The instant conversion to FIAT to simplify accounting. Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Hello Mohamed,

Thank you for your positive feedback. We're happy to be your top choice to process crypto payments for your business.

All the best,

Linda

Paulius B.
PB
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CoinGate?

Helpful staff, especially account manager as well as good commercial agreement. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

At the beginning of the collaboration there were couple of issues regarding automatic refunds. It took a bit of time however it was fixed. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

Before Coingate we had legacy crypto payments processor so with CG we got these issues solved:

1. Much better and understandable API

2. Much better crypto FX rates and application

3. Much better customer support

4. Much better pricing

5. Much better support Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Hello Paulius,

Thank you for taking the time to share your experience with CoinGate services.

We are glad that you are satisfied with our services, and we continually strive to improve our service quality.

All the best,

Linda

VU
CMO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CoinGate?

It is a very simple platform to use, but some of the most important parts of what makes us happy with Coingate's payment services are speed, a very clear pricing model, and of course support. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

So far we have not noticed any bad or disappointing things. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

Our main reason for this is the goal of giving customers the opportunity to pay for our services in crypto currency, so we needed a provider that could help us with that, because banks don't do that. Therefore, after a long analysis, we chose to work with Coingate. Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Hello Vytautas,

Thank you for your positive feedback.

We are happy to work with forward-thinking businesses like yours!

All the best,

Linda

AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CoinGate?

I installed the module and it worked first time. This is unusual for a prestashop module. Once installed worked perfectly as advertised. The support at Coingate was also very good when I had a question. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

Onboarding is difficult. Lots of documents and requirements Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

Easy to accept crypto on my prestashop store Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Hello Amnon,

Thank you for sharing your experience with the CoinGate Prestashop module solution accepting crypto payments.

We understand that the onboarding process can be time-consuming. Still, we take the necessary steps to ensure that we comply with regulations and provide a safe environment for all our users.

All the best,

Linda

Verified User in Farming
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about CoinGate?

Afte the complex initial bureaucratic process, all was good, and we are already using it for a few years without issues. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

It is difficult to go through the initial bureaucratic process, however, support was always quick and helpful. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

Makes it easy to receive payments from our customers with crypto. Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Hello,

Thank you for your feedback. We value your trust in our services, and our team is always available to assist you with any questions.

All the best,

Linda

RM
Co-founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CoinGate?

I like the fact that our store can reach thousands of cryptocurrency users easily, just because we integrated crypto as a payment option on our checkout.

The overall onboarding was pleasant and easy. After registering our business account, we uploaded the docs for verification and used WordPress plugin to integrate everything and it is working quite well.

The response of both support team and account management is splendid, as they always help if I am in need of assistance. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

The invoice for our clients sometimes takes some time to be confirmed. Which sometimes is causing problems on our own WordPress site analytics, as the tracking of the order purhcases are sometimes delayed. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

CoinGate is solving the gap between people who want to spend digital assets and between business that want to accept those digital assets. With CoinGate, we can accept a lot of cryptocurrencies and appeal to a lot of crypto owners. Review collected by and hosted on G2.com.

AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CoinGate?

CoinGate customer service is very quick and helpful during integration and further support during use. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

There hasn't been anything to dislike so far in our cooperation with CoinGate in the last 2 years. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

CoinGate added possibility of payments via a large number of coins to our sales website. Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Hello Andaç,

Thank you for your positive feedback.

We're glad you're happy with our services, and we're always working on improvements.

All the best,

Linda

MK
Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CoinGate?

The reaction time from my email questions to their answers is superb. They even offered to do a quick online video presentation on how to go through the registration process step-by-step. Also the registration and integration appeared to be really easy, with actually just a few clicks of a button. Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

The verification process could be improved, as I needed to wait for my documents to be reviewed for a day or two. Also, there were quite some documents that they've asked. But I guess this is the procedure that every payment processor has to take. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

Our business has a client base that wants to pay in cryptocurrencies for the products and services that we provide. CoinGate simply allows us to accept cryptocurrency payments on our website, or even issue invoices to our clients so they can pay in crypto/ Review collected by and hosted on G2.com.

Yaniv E.
YE
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CoinGate?

About 7 months ago, we added CoinGate as a payment solution. The integration was straightforward, and since then, many of our clients have used CoinGate as their primary payment solution.

The main reasons for our decision to add CoinGate to our payment solutions on our website were: high demand from our clients; payment versatility and flexibility (70+ cryptocurrencies to pay with, and the ability to choose our favorite settlement currency); low costs; fast & easy integration.

Whenever we need assistance, either by our support team or our developers, we always get from CoinGate a prompt response and all the help we need. The back office interface is also comprehensive and useful.

So far, CoinGate’s solution has exceeded our expectations, and the service has been excellent (both pre and post-integration). Review collected by and hosted on G2.com.

What do you dislike about CoinGate?

The only thing we have a problem with is that the payments sometimes take a long time to process, but that's related to the blockchain network, so I don't think CoinGate can do something about it. Review collected by and hosted on G2.com.

What problems is CoinGate solving and how is that benefiting you?

CoinGate is providing our clients with an alternative payment solution. Some clients don't have access to international credit cards or conventional payment solutions, and CoinGate is the only way they can pay us. Review collected by and hosted on G2.com.

Response from Linda Liepa of CoinGate

Dear Yaniv,

Thank you for sharing your valuable feedback.

We are happy that you have chosen CoinGate as a gateway to accept crypto payments from your clients!

All the best,

Linda