Cofense Reporter Reviews & Product Details

I love how easy to use Cofense Reporter is, and I find it very fast to report phishing attempts. It helps me improve my security awareness significantly. I really enjoy the simulated phishing emails, which enhance employees' resilience to phishing emails. Users actively try to identify suspicious emails to get points or badges, which adds an engaging element. The initial setup was very easy, which was another plus. Review collected by and hosted on G2.com.

I think there could be more interactive activities to learn more about phishing and online threats. Review collected by and hosted on G2.com.

Pricing was very good, customer service is great. Creating campaigns was easy to do. Review collected by and hosted on G2.com.

There were a lot of issues with the management of the platform, some automation issues along with Cofense going through a change in the UI and some things are still on the legacy side. The button for reporting is not reliable - it causes clients to crash at times and when we used it, the Mac version had issues. Review collected by and hosted on G2.com.

The system provides a very easy rollout, great reporting capabilities, and advanced threat analytics. Review collected by and hosted on G2.com.

The cofense agent is a next gen antivirus, meaning that it doesn't perform a traditional antivirus check. While in general this is rated to be better, it's not a full replacement. I would prefer to have a combination of both on my systems. Review collected by and hosted on G2.com.

This add-in is very easy to use on the part of enterprise users. Review collected by and hosted on G2.com.

This addin disappears sometimes and becomes disabled. But it can reenabled quickly so that should not be a big issue. Review collected by and hosted on G2.com.

Cofense Reporter makes it super simple to report any suspicious emails that are clearly fake/malware or ones that you may be unsure about. Our organization quite frequently sends out phishing emails to test employees, and this tool makes it simple for employees to report these emails. Previously, it wasn't entirely clear how to report a phishing email in Outlook, we would simply delete them. Review collected by and hosted on G2.com.

No negatives thus far, the program is super simple to use and integrates well with Outlook. Review collected by and hosted on G2.com.