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182 CocoFax Reviews

4.6 out of 5
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182 CocoFax Reviews
4.6 out of 5
182 CocoFax Reviews
4.6 out of 5

CocoFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CocoFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

The ability to add contacts and send faxes without having to immediately sign up for a paid subscription is great. The process for putting the fax itself together is really helpful as well. Their subscription service with the additional benefits such as receiving faxes digitally is super low-cost compared to other services. If I thought I would use it more often, I would be more than willing to pay for the services. I also really appreciate that you can check the status of any outgoing faxes easily and clearly. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Aside from requiring a subscription to receive faxes or to reserve a permanent fax number, I have no complaints about CocoFax. I only need it in order to send some forms that I will be receiving via mail when they are filled out. Review collected by and hosted on G2.com.

JB
IT Systems Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Cocofax is the best way to send faxes without dealing with hardware and printers. The interface is easy to use and my employees love it. Also, being HIIPA compliant is great. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Not much I dislike about Cocofax. The one thing I dislike is sometimes there can be a delay when sending faxes. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

CocoFax is so easy to navigate; everything you need is easy to find. I love the email notifications of a fax received and sent. It integrates with my most used products like Google! The price is great too! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I have yet to see downsides at this time. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Very simple to use, convenient, and has great features, like adding contacts, storage etc. Plus, the pricing its not bad; with all the features, you can't beat it. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I can't think of anything I don't like... Review collected by and hosted on G2.com.

RAASHID J.
RJ
Amazon
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Strong and rapid service, which helps in my business Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Sometime discontinue service without my concern Review collected by and hosted on G2.com.

MD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Fax sent in less than 5 mins and always received to other businesses. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Should improve packages and launch the IOS application for the convenience of business. Review collected by and hosted on G2.com.

Keya R.
KR
A
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Response from Scott Murray of CocoFax
(Original )

Hi Keya,

We're happy you had a fantastic time with us!

Thanks for your trust, we're thankful for amazing customers like you and will surely take your suggestion to heart.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CocoFax?

I work remotely and needed to fax about 70 pages but didn't have the means. I'm so thankful I found this resource! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

A little tedious to get started depending on which way you use it. Review collected by and hosted on G2.com.

John W.
JW
program manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CocoFax?

While I only need to fax once or twice a month,, I am finding the convenience of faxing from home a huge benefit. No longer do I have to go out to a remote location where i have paid up to $5.00 to fax 2 pages. I have recommended this service already to a few people. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I haven't found anything to dislike. It's easy to use and effectively reports by email sent documents. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi John,

Thanks so much for your thoughtful and detailed review. We value your input and encourage you to let us know more details about your experience with us. We can be reached at support@cocofax.com.

lazar b.
LB
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

price and convinient to use with multiple apps Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

some faxes are not coming out very clear Review collected by and hosted on G2.com.