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CocoFax
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4.6 out of 5 stars
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CocoFax Reviews & Product Details

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CocoFax Overview

Editedit
What is CocoFax?

CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT…) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. With its 2FA and TLS 1.2 and AES 256 encryption measures, CocoFax makes sure that all data is well protected for businesses of all sectors and sizes. Users can also port their existing numbers to CocoFax at zero cost. It is easy, quick, secure with 24/7 live support for all possible queries. For enterprises, CocoFax also supports API connections to customize easy faxing solutions.

CocoFax Details
Discussions
CocoFax Community
Languages Supported
English
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Product Description

CocoFax is a cloud-based HIPAA compliant fax solution to cross-platform sending and receiving faxes securely and reliably. A stable & fast user interface, perfectly secured archive, email-fax communicative solution, international coverage, and G Suite integration make CocoFax seamlessly integrated into any business and administration occasions. You will find CocoFax to be the fittest online fax system for all small-middle sized companies, healthcare & administrative management, and individual uses.

How do you position yourself against your competitors?

CocoFax’s online fax services are compliant with multiple industry security standards such as HIPAA and PHIPA, ensuring safe data transmission and delivery. We support unlimited faxing and smooth team management. Users can send faxes to multiple recipients and set up a blacklist for enhanced faxing efficiency. The newbie-friendly surface makes it convenient for anyone to send and receive faxes on the go.

Seller Details
Seller
CocoFax
HQ Location
Singapore
Twitter
@coco_fax
1,531 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Description

CocoFax is the most helpful online fax service that allows you to send and receive faxes online from any device securely and reliably. Let's manage faxes without messing up with any physical documents by CocoFax!

SM
Overview Provided by:
Scott Murray
Director of Neol Innocation Ltd,.

Recent CocoFax Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Reasonable"
The ability to add contacts and send faxes without having to immediately sign up for a paid subscription is great. The process for putting the fax ...
Read more
JB
Joe B.Mid-Market (51-1000 emp.)
4.0 out of 5
"A better way to send faxes!"
Cocofax is the best way to send faxes without dealing with hardware and printers. The interface is easy to use and my employees love it. Also, bein...
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great features & Easy to use"
CocoFax is so easy to navigate; everything you need is easy to find. I love the email notifications of a fax received and sent. It integrates with ...
Read more

CocoFax Pricing

Lite
$7.99
60 pages Per Month
Basic
$12.99
200 pages Per Month
Premium
$19.99
400 pages Per Month
Business
$29.99
1200 pages Per Month
See all 4 CocoFax pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

CocoFax Media

CocoFax Demo - Choose Fax Numbers
Try CocoFax’s 14 days free trial. You will get a free fax number from CocoFax. In fact, you can even choose your own fax number.Once you are done with the sign up process, you will be taken to your CocoFax dashboard. You can also access this dashboard through any computer just by logging into you...
CocoFax Demo - Setting Fax Cover
You can click Setting Fax Cover to customize your fax cover, and click the Setting icon for other settings such as the Retry option.
CocoFax Demo - Step 1: Send Fax
To send a fax, you will have to click on the ‘NEW FAX’ button on the corner of the dashboard. This will open a fax creation popup. You can draft your fax here.
CocoFax Demo - Step 2: Send Fax
Once the ‘Send Fax’ popup has opened, you can create your fax by filling these fields: In the ‘To’ field, enter the fax number of the receiver. If you want to add a note ot the fax, you can add it in the ‘Subject’ field. You can also add a cover page to the fax if you wish. This page will appea...
CocoFax Demo - Step 3: Send Fax
Once you have created the fax, you can hit on ‘Send Now’ button. CocoFax will dial the receiver’s fax machine and transmit your fax.
CocoFax Demo - Fax from Yahoo Mail
country code + fax number + @cocofax.net, you can fax from Gmail and outlook as this operation.
Answer a few questions to help the CocoFax community
Have you used CocoFax before?
Yes

Video Reviews

Review by Keya R.
CocoFax review by Keya R.
Play CocoFax review by Keya R.
No complaints!
Review by Morgan D.
CocoFax review by Morgan D.
Play CocoFax review by Morgan D.
CocoFax is quick and easy to use!
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182 CocoFax Reviews

4.6 out of 5
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182 CocoFax Reviews
4.6 out of 5
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CocoFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CocoFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

The ability to add contacts and send faxes without having to immediately sign up for a paid subscription is great. The process for putting the fax itself together is really helpful as well. Their subscription service with the additional benefits such as receiving faxes digitally is super low-cost compared to other services. If I thought I would use it more often, I would be more than willing to pay for the services. I also really appreciate that you can check the status of any outgoing faxes easily and clearly. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Aside from requiring a subscription to receive faxes or to reserve a permanent fax number, I have no complaints about CocoFax. I only need it in order to send some forms that I will be receiving via mail when they are filled out. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

CocoFax is helping me send out forms that I needed to get somewhere ASAP, without having to phone elsewhere to get it sent. It saved me a bunch of juggling with sending the forms to another location that has a fax machine in order to get them sent out, as well as saved me 2.5 hours of driving to deliver the form by hand. Review collected by and hosted on G2.com.

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JB
IT Systems Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Cocofax is the best way to send faxes without dealing with hardware and printers. The interface is easy to use and my employees love it. Also, being HIIPA compliant is great. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Not much I dislike about Cocofax. The one thing I dislike is sometimes there can be a delay when sending faxes. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

Faxing medical documents Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

CocoFax is so easy to navigate; everything you need is easy to find. I love the email notifications of a fax received and sent. It integrates with my most used products like Google! The price is great too! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I have yet to see downsides at this time. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

I am able to send and receive faxes quickly for my business with CocoFax Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Very simple to use, convenient, and has great features, like adding contacts, storage etc. Plus, the pricing its not bad; with all the features, you can't beat it. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I can't think of anything I don't like... Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

It's another option for the office machine. Review collected by and hosted on G2.com.

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Helpful?
Share
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RAASHID J.
RJ
Amazon
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Strong and rapid service, which helps in my business Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Sometime discontinue service without my concern Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

Contact with businesses through fax Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
MD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Fax sent in less than 5 mins and always received to other businesses. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Should improve packages and launch the IOS application for the convenience of business. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

Can reach other businesses easily through fax and share data in mins. Review collected by and hosted on G2.com.

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Helpful?
Share
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Keya R.
KR
A
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )
CocoFax
Response from Scott Murray of CocoFax
Editedit
(Original )

Hi Keya,

We're happy you had a fantastic time with us!

Thanks for your trust, we're thankful for amazing customers like you and will surely take your suggestion to heart.

Helpful?
Share
Admin Approval Link
Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CocoFax?

I work remotely and needed to fax about 70 pages but didn't have the means. I'm so thankful I found this resource! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

A little tedious to get started depending on which way you use it. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

I can fax straight from my email remotely! Review collected by and hosted on G2.com.

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Helpful?
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John W.
JW
program manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CocoFax?

While I only need to fax once or twice a month,, I am finding the convenience of faxing from home a huge benefit. No longer do I have to go out to a remote location where i have paid up to $5.00 to fax 2 pages. I have recommended this service already to a few people. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I haven't found anything to dislike. It's easy to use and effectively reports by email sent documents. Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

I absolutely reccommned the use of Coco Fax. Easy to use, No running out of paper, No machine down time. No wasted time going to outside service Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

Faxing from home is a benefit as I can do it instantly and get an almost instant reply by fax. Review collected by and hosted on G2.com.

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Response from Scott Murray of CocoFax
Editedit

Hi John,

Thanks so much for your thoughtful and detailed review. We value your input and encourage you to let us know more details about your experience with us. We can be reached at support@cocofax.com.

Helpful?
Share
Admin Approval Link
lazar b.
LB
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

price and convinient to use with multiple apps Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

some faxes are not coming out very clear Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

make faxes come out more clearer Review collected by and hosted on G2.com.

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Helpful?
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CocoFax Categories on G2
Online Fax
Online Fax

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CocoFax